Items where department is "Marketing"

Article

Gounaris, Spiros and Chatzipanagiotou, Kalliopi and Karantinou, Kalypso and Koritos, Christos (2025) Revisiting the effects of tourism and hospitality servicescapes on customers : a complexity approach. Tourism Management, 107. 105068. ISSN 0261-5177

Tsougkou, Eleni and Cadogan, John W. and Boso, Nathaniel and Hodgkinson, Ian R. and Oliveira, João S. and Laukannen, Tommi and Yazdani, Nahid and Story, Vicky M. (2025) International product adaptation and performance : a systematic analysis of the literature and agenda for future research. Journal of World Business, 60 (1). 101597. ISSN 1090-9516

Jafari, Aliakbar and Saleh, Alam (2024) The Far Right, banal nationalism, and the reproduction of Islamophobia through the consumer activist campaign of Boycott Halal. The Sociological Review. pp. 1-21. ISSN 0038-0261

Azer, Jaylan and Alexander, Matthew (2024) Human–machine engagement (HME) : conceptualization, typology of forms, antecedents, and consequences. Journal of Service Research. ISSN 1094-6705

Arkadan, Farah and Macdonald, Emma K. and Wilson, Hugh N. (2024) Customer experience orientation : conceptual model, propositions, and research directions. Journal of the Academy of Marketing Science, 52 (6). pp. 1560-1584. ISSN 0092-0703

Ghorbani, Mijka and Westermann, Arne (2024) Exploring the role of packaging in the formation of brand images : a mixed methods ‎investigation of consumer perspectives. Journal of Product and Brand Management. ISSN 1061-0421

Taştan, İrem and Ozdamar Ertekin, Zeynep (2024) Ideological capacities in consumer communities : an exploration of the "presenteers" tribe. Qualitative Market Research: An International Journal, 27 (5). pp. 724-749. ISSN 1352-2752

Singh, Gursimranjit and Kaur, Jasmeet and Kumar, Arvind (2024) Do brand coolness and brand romance synchronize with sustainability? : Insights from a mixed-method approach. Marketing Intelligence and Planning. ISSN 0263-4503 (In Press)

Ruiz-Alba,, Jose L and Soares, Anabela and Rodriguez-Molina, Miguel A. and Gounaris, Spiros (2024) Customer view on servitization : the influence of strategic goals and service mix offering on firm performance. Production Planning and Control. ISSN 0953-7287 (In Press)

Sheehan, Ben and Jin, Hyun Seung and Martin, Brett and Kim, Hyoje (2024) Wow! Interjections improve chatbot performance : the mediating role of anthropomorphism and perceived listening. Communication Research, 51 (7). pp. 891-917. ISSN 0093-6502

Tsougkou, Eleni and Sykora, Martin and Elayan, Suzanne and Ifie, Kemefasu and Oliveira, João S. (2024) Peace brand activism : global brand responses to the war in Ukraine. Journal of Public Policy and Marketing. pp. 1-22. ISSN 0743-9156

Tsougkou, Eleni and Karampela, Maria and Balabanis, George (2024) Drivers and mechanisms of consumers' attitudes towards global brand activists : perceived motivation matters. International Marketing Review. ISSN 0265-1335

Osadchaya, Elena and Marder, Ben and Yule, Jennifer A. and Yau, Amy and Lavertu, Laura and Stylos, Nikolaos and Oliver, Sebastian and Angell, Rob and Regt, Anouk de and Gao, Liyu and Qi, Kang and Zhang, Will Zhiyuan and Zhang, Yiwei and Li, Jiayuan and AlRabiah, Sara (2024) To ChatGPT, or not to ChatGPT : navigating the paradoxes of generative AI in the advertising industry. Business Horizons, 67 (5). pp. 571-581. ISSN 0007-6813

McLean, Graeme and Krey, Nina and Barhorst, Jennifer Brannon (2024) Revealing the double-edged sword : introducing the technology and consumer well-being paradox model. Psychology and Marketing. pp. 1-16. ISSN 0742-6046

Alexander, Nicholas and Doherty, Anne Marie (2024) Interinstitutional shaping of retail innovation : the nineteenth century retail arcade. Business History, 66 (6). pp. 1313-1344. ISSN 0007-6791

Watson, Rosina and Wilson, Hugh N. and Macdonald, Emma K. (2024) Engagement logics : how partners for sustainability-oriented innovation manage differences between organizational logics. Journal of Product Innovation Management. pp. 1-28. ISSN 0737-6782

Mcdougall, Natalie and Davis, Andrew (2024) The local supply chain during disruption : establishing resilient networks for the future. Journal of Cleaner Production, 462. 142743. ISSN 0959-6526

Ghesh, Nada and Alexander, Matthew and Davis, Andrew (2024) The Artificial Intelligence enabled customer experience in tourism : a systematic literature review. Tourism Review, 79 (5). pp. 1017-1037. ISSN 1660-5373

Oliver, Sebastian and Marder, Ben and Lavertu, Laura and Cowan, Kirsten and Javornik, Ana and Osadchaya, Elena (2024) The hustle is real : an examination of the self-related consequences of consuming idealized self-promotional content on LinkedIn. Information Technology and People. ISSN 0959-3845

Davis, Andrew and Wagner, Beverly (2024) Understanding the role of 'sense of place' in the production and consumption of innovation districts. Innovation: Organization and Management. pp. 1-15. ISSN 2204-0226

Hewer, Paul (2024) Reflections on a reimagined future for consumer research. Journal of Marketing Management, 40 (7-8). pp. 619-627. ISSN 0267-257X

Jaakkola, Elina and Alexander, Matthew (2024) Understanding and managing engagement journeys. Journal of Service Management, 35 (3). pp. 357-380. ISSN 1757-5818

Azer, Jaylan and Blasco-Arcas, Lorena and Alexander, Matthew (2024) Visual Modality of Engagement : conceptualization, typology of forms, and outcomes. Journal of Service Research, 27 (2). pp. 231-249. ISSN 1094-6705

Gounaris, Spiros and Almoraish, Ahmed (2024) A dynamic, relational approach to B2B customer experience : a customer-centric perspective from a longitudinal investigation. Journal of Business Research, 177. 114606. ISSN 0148-2963

Sandikci, Ozlem and Jafari, Aliakbar and Fischer, Eileen (2024) Claiming market ownership : territorial activism in stigmatized markets. Journal of Business Research, 175. 114574. ISSN 0148-2963

Lemke, Fred and Elgersma, Erik and Wagner, Beverly and McDougall, Natalie (2024) Mitigating the effects of global disruptions on supply chains : gaining insights from the dairy industry during Covid-19. Production Planning and Control. ISSN 0953-7287

Rihova, Ivana and Alexander, Matthew (2024) How do tour guides cope with knowledgeable tourists? Conceptualising knowledge/information asymmetry in tour-guiding contexts. Tourism Review. pp. 1-15. ISSN 1660-5373

Anderson, Stephanie and Hamilton, Kathy (2024) Consumer-driven memorialization. Journal of Consumer Research, 50 (5). pp. 985-1007. ISSN 1537-5277

Westermann, Arne and Böckenholt, Rebecca and Ghorbani, Mijka and Messedat, Jons (2023) Interior architectural branding : the implementation of the brand identity at the point of sale by means of interior design. Research Journal for Applied Management, 4 (1). pp. 65-88. ISSN 2701-6625

Shirahada, Kunio and Wilson, Alan (2023) Well-being creation by senior volunteers in a service provider context. Journal of Service Theory and Practice, 33 (7). pp. 28-51. ISSN 2055-6225

Lee, Zoe and Sianne, Gordon-Wilson and Davies, Iain and Pring, Cara (2023) Communicating about sustainability in fashion : a construal level theory approach. European Journal of Marketing. ISSN 0309-0566

Gordon, Katy and Tonner, Andrea and wilson, Juliette (2023) Third sector advocacy : an exploration of the work of community food providers. Sociological Research Online, 28 (4). 964 - 981. ISSN 1360-7804

Alexander, Matthew and Vallström, Niklas (2023) Value co-destruction : problems and solutions. AMS Review, 13 (3-4). pp. 200-210. ISSN 1869-8182

Banister, Emma and Hamilton, Kathy and Piacentini, Maria and Abboud, Liliane and Allison, Seamus and Bruce, Helen and Hein, Wendy and Higgins, Leighanne and Hoyland, Charlotte and Nairn, Agnes and Parry, Sara and Tonner, Andrea, CRIS Collective (2023) Let there be a "We" : introducing an ethics of collective academic care. European Journal of Marketing, 57 (10). pp. 2838-2859. ISSN 0309-0566

Marder, Ben and Javornik, Ana and Qi, Kang and Oliver, Sebastian and Lavertu, Laura and Cowan, Kirsten (2023) Does LinkedIn cause imposter syndrome? : An empirical examination of well-being and consumption-related effects. Psychology and Marketing. ISSN 0742-6046

Barhorst, Jennifer Brannon and McLean, Graeme and Krey, Nina and Javornik, Ana and Evanschitzky, Heiner (2023) Transcending reality : introducing mental time travel experiences and their ability to influence brand outcomes. Journal of Business Research, 164. 113886. ISSN 0148-2963

Johnstone, Jane Hamilton and Bryce, Derek and Alexander, Matthew (2023) Irreconcilability of heritage missions : personalized and general tourism audiences. Annals of Tourism Research, 102. 103621. ISSN 0160-7383

Osei-Frimpong, Kofi and Appiah Otoo, Brigid A. and McLean, Graeme and Islam, Nazrul and Soga, Lebene Richmond (2023) What keeps me engaging? : a study of consumers' continuous social media brand engagement practices. Information Technology & People, 36 (6). pp. 2440-2468. ISSN 0959-3845

Porteous, Holly (2023) Case study : food, drink and community building in a women's museum. insightOut Journal on Gender and Sexuality in STEM Collections and Cultures, 1. pp. 53-57.

Jafari, Aliakbar and Moufahim, Mona and Rinallo, Diego and Appau, Samuelson (2023) Theorizing consumption and markets in the context of religion : a commentary section on Appau's (2021) "divine economic system". Marketing Theory, 23 (3). pp. 533-553. ISSN 1470-5931

Barhorst, Jennifer Brannon and Krey, Nina and McLean, Graeme (2023) Exploring mental time travel experiences and their influence on behavioral intentions and learning. Psychology and Marketing, 40 (8). pp. 1615-1633. ISSN 0742-6046

Alexander, Matthew and Kils, Katharina (2023) Working with 'the passionate few' : the indirect benefits of actor engagement in mundane service settings. Journal of Service Management Research (SMR), 7 (2). pp. 99-111. ISSN 2511-8676

Fanggidae, Jappy P. and Jin, Hyun Seung and Kim, Hyoje Jay and Kelly, Louise (2023) When altruistic decisions shape egoistic motives : motivation shift in sequential charitable support. International Journal of Advertising, 42 (6). pp. 1110-1143. ISSN 0265-0487

den Daas, Chantal and Johnston, Marie and Hubbard, Gill and Dixon, Diane and Cristea, Mioara and Davis, Alive and Dobbie, Fiona and Fitzgerald, Niamh and Fleming, Leanne and Fraquharson, Barbara and Gorely, Trish and Gray, Cindy and Grindle, Mark and Harkess-Murphy, Eileen and Hunt, Kate and Ion, Robin and Kidd, Lisa and Lansdown, Terry and Macaden, Leah and Maltinsky, Wendy and Mercer, Stewart and Murchie, Peter and O'Carroll, Ronan and O'Donnell, Kate and Ozakinci, Gozde and Pitkethly, Amanda and Reid, Kate and Sidhva, Dina and Stead, Martine and Stewart, Mary E. and Tolson, Debbie and Thompson, Catharine Ward and Wyke, Sally (2023) An experimental COVID-19 messaging study in a representative sample of the Scottish population : Increasing physical distancing intentions through self-efficacy. British Journal of Health Psychology, 28 (2). pp. 439-450. ISSN 1359-107X

McLean, Graeme and AlYahya, Mansour and Barhorst, Jennifer B. and Osei-Frimpong, Kofi (2023) Examining the influence of virtual reality tourism on consumers' subjective wellbeing. Tourism Management Perspectives, 46. 101088. ISSN 2211-9744

Metwly, Mohamed Y. and Ahmed, Mohamed and Hemeida, Ahmed and Abdel-Khalik, Ayman S. and Hamad, Mostafa S. and Belahcen, Anouar and Ahmed, Shehab and Elmalhy, Noha A. (2023) Investigation of six-phase surface permanent magnet machine with typical slot/pole combinations for integrated onboard chargers through methodical design optimization. IEEE Transactions on Transportation Electrification, 9 (1). pp. 866-885. ISSN 2332-7782

Panhale, Tanvi and Bryce, Derek and Tsougkou, Eleni (Lenia) (2023) Augmented reality and experience co-creation in heritage settings. Journal of Marketing Management, 39 (5-6). pp. 470-497. ISSN 0267-257X

Den Daas, Chantal and Hubbard, Gill and Johnston, Marie and Dixon, Diane and Fleming, Leanne and Stead, Martine, The CHARIS Consortium (2023) Protocol of the COVID-19 Health and Adherence Research in Scotland (CHARIS) study : understanding changes in adherence to transmission-reducing behaviours, mental and general health, in repeated cross-sectional representative survey of the Scottish population. BMJ open, 11 (2). e044135. ISSN 2044-6055

Tomazos, Konstantinos and Murdy, Samantha (2023) The limits of transformation : exploring liminality and the volunteer tourists' limbo. Tourism Recreation Research. pp. 1-13. ISSN 0250-8281

Watson, Rosina and Nielsen, Kristian Roed and Wilson, Hugh N. and Macdonald, Emma K. and Mera, Christine and Reisch, Lucia (2023) Policy for sustainable entrepreneurship : a crowdsourced framework. Journal of Cleaner Production, 383. 135234. ISSN 0959-6526

Alexander, Nicholas and Doherty, Anne Marie (2023) Theorising brand aura. Journal of Service Management, 34 (1). pp. 126-146. ISSN 1757-5818

Wilson, Juliette and Sanchez Rodrigues, Vasco and Mac an Bhaird, Ciaran and Lofti, Maryam and Kumar, Maneesh and Horgan, Donagh and Drakopoulou Dodd, Sarah and Danson, Mike (2022) On the beer wagon : the past, present and future of Celtic Craft Brewing and its policies. Regional Studies, Regional Science. ISSN 2168-1376 (In Press)

Duncan-Shepherd, Sophie and Hamilton, Kathy (2022) "Generally, I live a lie" : transgender consumer experiences and responses to symbolic violence. Journal of Consumer Affairs, 56 (4). pp. 1597-1616. ISSN 0022-0078

Hamilton, Kathy and Hewer, Paul and Tonner, Andrea (2022) Authoritative performances of care in home exchange. Annals of Tourism Research, 97. 103469. ISSN 0160-7383

Jin, Hyun Seung and Kerr, Gayle and Suh, Jaebeom and Kim, Hyoje Jay and Sheehan, Ben (2022) The power of creative advertising : creative ads impair recall and attitudes toward other ads. International Journal of Advertising, 41 (8). pp. 1521-1540. ISSN 0265-0487

Aldossary, Mohammed and McLean, Graeme (2022) Prolonging the influence of a vacation experience on consumers' wellbeing - is there a role for virtual reality? Annals of Tourism Research, 97. 103500. ISSN 0160-7383

Carwright, Severina and Liu, Hongfei and Davies, Iain A. (2022) Influencer marketing within business-to-business organisations. Industrial Marketing Management, 106. pp. 338-350. ISSN 0019-8501

Pyper, Keith and Doherty, Anne Marie (2022) Employing brand governance mechanisms with export channel partners : what are the performance consequences and contingent effects? International Business Review, 31 (5). 101991. ISSN 0969-5931

Carwright, Severina and Davies, Iain A. (2022) The development of B2B social networking capabilities. Industrial Marketing Management, 106. pp. 139-151. ISSN 0019-8501

Ghorbani, Mijka and Karampela, Maria and Tonner, Andrea (2022) Consumers' brand personality perceptions in a digital world : a systematic literature review and research agenda. International Journal of Consumer Studies, 46 (5). pp. 1960-1991. ISSN 1470-6423

Pyper, Keith and Doherty, Anne Marie and Gounaris, Spiros and Wilson, Alan (2022) A contingency-based approach to the nexus between international strategic brand management and export performance. Journal of Business Research, 148. pp. 472-488. ISSN 0148-2963

Cogan, Aviel and Pret, Tobias and Cardon, Melissa S. (2022) Everyday social support processes : household members' instrumental and emotional support of entrepreneurs. International Small Business Journal: Researching Entrepreneurship, 40 (5). pp. 537-563. ISSN 0266-2426

Moriuchi, Emi and Murdy, Samantha (2022) Increasing donation intentions toward endangered species : an empirical study on the mediating role of psychological and technological elements of VR. Psychology and Marketing, 39 (7). pp. 1302-1321. ISSN 0742-6046

Osei-Frimpong, Kofi and McLean, Graeme and Appiah Otoo, Brigid and Nazrul, Islam (2022) What drives me there? The interplay of socio-psychological gratification and consumer values in social media brand engagement. Journal of Business Research, 146. pp. 288-307. ISSN 0148-2963

Jafari, Aliakbar (2022) The role of institutions in non-Western contexts in reinforcing West-centric knowledge hierarchies : towards more self-reflexivity in marketing and consumer research. Marketing Theory, 22 (2). 211–227. ISSN 1470-5931

Hewer, Paul (2022) Reimagining the terrain of liquid times : reflexive marketing and the sociological imagination. Journal of Consumer Culture, 22 (2). pp. 293-310. ISSN 1469-5405

Mcdougall, Natalie and Wagner, Beverly and MacBryde, Jillian (2022) Competitive benefits & incentivisation at internal, supply chain & societal level circular operations in UK agri-food SMEs. Journal of Business Research, 144. pp. 1149-1162. ISSN 0148-2963

Logan-McFarlane, Ashleigh and Hamilton, Kathy and Hewer, Paul (2022) Putting passion to work : passionate labour in the fashion blogosphere. European Journal of Marketing, 56 (4). pp. 1210-1231. ISSN 0309-0566

Rathnayake, Dilan and Tonner, Andrea and Eckler, Petya (2022) Assembling tribes on Instagram : analysis of a mega-influencer follower-generated hashtag network. Advances in Consumer Research, 49. pp. 108-112. ISSN 0098-9258

Azer, Jaylan and Alexander, Matthew (2022) COVID-19 vaccination : engagement behavior patterns and implications for public health service communication. Journal of Service Theory and Practice, 32 (2). pp. 323-351. ISSN 2055-6225

Javornik, Ana and Marder, Ben and Barhorst, Jennifer Brannon and McLean, Graeme and Rogers, Yvonne and Marshall, Paul and Warlop, Luk (2022) 'What lies behind the filter?' Uncovering the motivations for using augmented reality (AR) face filters on social media and their effect on well-being. Computers in Human Behavior, 128. 107126. ISSN 0747-5632

Oliveira, João S. and Ifie, Kemefasu and Sykora, Martin and Tsougkou, Eleni (Lenia) and Castro, Vitor and Elayan, Suzanne (2022) The effect of the emotional positivity of brand-generated social media messages on consumer attention and information sharing. Journal of Business Research, 140. pp. 49-61. ISSN 0148-2963

Jafari, Aliakbar and Aly, Marwa and Doherty, Anne Marie (2022) An analytical review of market system dynamics in consumer culture theory research : insights from the sociology of markets. Journal of Business Research, 139 (2). pp. 1261-1274. ISSN 0148-2963

Al‐Nabhani, Khalid and Wilson, Alan and McLean, Graeme (2022) Examining consumers' continuous usage of multichannel retailers' mobile applications. Psychology and Marketing, 39. pp. 168-195. ISSN 0742-6046

McLean, Graeme and Al-Nabhani, Khalid and Marriott, Hannah (2022) 'Regrettable-escapism' the negative effects of mobile app use : a retail perspective. Psychology and Marketing, 39 (1). pp. 150-167. ISSN 0742-6046

Hamilton, Kathy and Porteous, Holly (2022) Some reflections on interdisciplinary CCT research : field boundaries, social impact and the semantics of consumer vulnerability. Journal of Marketing Management, 38 (1-2). pp. 145-157. ISSN 0267-257X

Enwushe, Kelvin Buque (2022) Enhancing innovation through venture capital : lessons from Asia for Nigeria. International Journal of Management Concepts and Philosophy, 14 (4). pp. 296-311. ISSN 1478-1484

McDougall, Natalie and Wagner, Beverly and MacBryde, Jill (2022) Leveraging competitiveness from sustainable operations : frameworks to understand the dynamic capabilities needed to realise NRBV supply chain strategies. Supply Chain Management: An International Journal, 27 (1). pp. 12-29. ISSN 1359-8546

Pérez-Cornejo, Clara and De Quevedo-Puente, Esther and Wilson, Alan (2022) In search of the roots of corporate reputation management : being a consistent social performer. Business Ethics, the Environment & Responsibility, 31 (1). pp. 4-16. ISSN 2694-6424

Dodd, Sarah and Wilson, Juliette and Karampela, Maria and Danson, Mike (2021) Crafting growth together. Entrepreneurship and Regional Development, 33 (9-10). pp. 789-815. ISSN 0898-5626

Alexander, Nicholas and Doherty, Anne Marie (2021) Overcoming institutional voids : Maisons Spéciales and the internationalisation of proto-modern brands. Business History, 63 (7). pp. 1079-1112. ISSN 0007-6791

Chung, Sorim and Karampela, Maria (2021) Investigating the interplay of device type, product familiarity, and shopping motivations on the accuracy of product size estimations in e-commerce settings. Psychology and Marketing, 38 (9). pp. 1498-1512. ISSN 0742-6046

Raki, Amir and Nayer, Daud and Nazifi, Amin and Alexander, Matthew and Seyfi, Siamak (2021) Tourism recovery strategies during major crises : the role of proactivity. Annals of Tourism Research, 90. 103144. ISSN 0160-7383

Hartmann, Kim and Lederer, Matthias (2021) The current state of Big Data research in tourism : results of a systematic literature analysis. Zeitschrift für Tourismuswissenschaft, 13 (2). pp. 209-226. ISSN 2366-0406

Fearne, Andrew and Wagner, Beverly and Mcdougall, Natalie and Loseby, David (2021) The power of purpose – lessons in agility from the Ventilator Challenge. Supply Chain Management: An International Journal, 26 (6). pp. 753-766. ISSN 1359-8546

Alyahya, Mansour and McLean, Graeme (2021) Examining tourism consumers' attitudes and the role of sensory information in virtual reality experiences of a tourist destination. Journal of Travel Research. ISSN 0047-2875

Rathnayake, Dilan Tharindu (2021) Gen Y consumers' brand loyalty : a brand romance perspective. Marketing Intelligence and Planning, 39 (6). pp. 761-776. ISSN 0263-4503

Jafari, Aliakbar (2021) The performativity and institutionality of 'Islamicness' in 'Islamic tourism' : defining a field and proposing a research agenda. Journal of Islamic Tourism, 1 (1). pp. 5-21.

McLean, Graeme and Barhorst, Jennifer B (2021) Living the experience before you go… but did it meet expectations? The role of Virtual Reality during hotel bookings. Journal of Travel Research. pp. 1-19. ISSN 0047-2875

Lee, Zoe and Davies, Iain (2021) Navigating relative invariance : perspectives on corporate heritage identity and organizational heritage identity in an evolving nonprofit institution. Journal of Business Research, 129. pp. 813-825. ISSN 0148-2963

Taheri, Babak and Chalmers, Dominic and Wilson, Juliette and Arshed, Norin (2021) Would you really recommend it? Antecedents of word-of-mouth in medical tourism. Tourism Management, 83. 104209. ISSN 0261-5177

Jin, Hyun Seeing and Kim, Hyoje Jay and Sue, Jaebeom and Sheehan, Ben and Meeds, Robert (2021) Ego depletion and charitable support : the moderating role of self-benefit and other-benefit charitable appeals. Journal of Advertising, 50 (4). pp. 479-493. ISSN 0091-3367

Cartwright, Severina and Davies, Iain and Archer-Brown, Chris (2021) Managing relationships on social media in business-to-business organisations. Journal of Business Research, 125. pp. 120-134. ISSN 0148-2963

Marder, Ben and Oliver, Sebastian and Yau, Amy and Lavertu, Laura and Perier, Claire and Frank, Mats and Cowan, Kirsten (2021) Impression formation of PhD supervisors during student-led selection : an examination of UK business schools with a focus on staff profiles. The International Journal of Management Education, 19 (1). ISSN 2352-3565

Black, Iain and Baines, Paul and Baines, Ning and O’Shaughnessy, Nicholas and Mortimore, Roger (2021) The dynamic interplay of hope vs fear appeals in a referendum context. Journal of Political Marketing. ISSN 1537-7857

Osburg, Victoria-Sophie and Davies, Iain and Yoganathan, Vignesh and McLeay, Fraser (2021) Perspectives, opportunities and tensions in ethical and sustainable luxury : introduction to the thematic symposium. Journal of Business Ethics, 169. 201–210. ISSN 0167-4544

Alexander, Nicholas and Doherty, Anne Marie and Cronin, James (2021) Transformational retailing and the emergence of a modern brand : Liberty of London, 1875-1900. History of Retailing and Consumption, 6 (2). pp. 78-96. ISSN 2373-518X

Barhorst, Jennifer Brannon and McLean, Graeme and Shah, Esta and Mack, Rhonda (2021) Blending the real world and the virtual world : exploring the role of flow in augmented reality experiences. Journal of Business Research, 122. pp. 423-436. ISSN 0148-2963

McLean, Graeme and Osei-Frimpong, Kofi and Barhorst, Jennifer (2021) Alexa, do voice assistants influence consumer brand engagement? – Examining the role of AI powered voice assistants in influencing consumer brand engagement. Journal of Business Research, 124. pp. 312-328. 124. ISSN 0148-2963

Nazifi, Amin and Murdy, Samantha and Marder, Ben and Gäthke, Jana and Shabani, Bardia (2021) A Bit(coin) of happiness after a failure : an empirical examination of the effectiveness of cryptocurrencies as an innovative recovery tool. Journal of Business Research, 124. pp. 494-505. ISSN 0148-2963

Chathuranga, B.T.K. and Rathnayake, D.T. (2020) Religious orientation and alcohol purchase intention : an empirical investigation of Sri Lankan male consumers. Vidyodaya Journal of Management, 6 (2). pp. 53-72. ISSN 2448-9344

Doherty, Anne Marie and Kerrigan, Finola and Belk, Russell W. (2020) Thought leadership in marketing theory and method. European Journal of Marketing, 54 (11). pp. 2645-2649. 1. ISSN 0309-0566

Nazifi, Amin and El-Manstrly, Dahlia and Tregear, Angela and Auxtova, Kristina (2020) The impact of termination severity on customers' emotional, attitudinal, and behavioral reactions. Journal of Service Theory and Practice, 31 (1). pp. 65-81. ISSN 2055-6225

Osei-Frimpong, Kofi and McLean, Graeme and Wilson, Alan and Lemke, Fred (2020) Customer coproduction in healthcare service delivery : examining the influencing effects of the social context. Journal of Business Research, 120. pp. 82-93. ISSN 0148-2963

Barhorst, Jennifer B. and Wilson, Alan and Brooks, Joshua (2020) Negative Tweets and their impact on likelihood to recommend. Journal of Business Research, 117. pp. 727-739. ISSN 0148-2963

Blasco-Arcas, Lorena and Alexander, Matthew and Sörhammar, David and Jonas, Julia M. and Raithel, Sascha and Chen, Tom (2020) Organizing actor engagement : a platform perspective. Journal of Business Research, 118. pp. 74-85. ISSN 0148-2963

Lavertu, Laura and Marder, Ben and Erz, Antonia and Angell, Robert (2020) The extended warming effect of social media : examining whether the cognition of online audiences offline drives prosocial behavior in 'real life'. Computers in Human Behavior, 110. 106389. ISSN 0747-5632

Veloutsou, Cleopatra and Black, Iain (2020) Creating and managing participative brand communities : the roles members perform. Journal of Business Research, 117. pp. 873-885. ISSN 0148-2963

Fehrer, Julia A. and Conduit, Jodie and Plewa, Carolin and Li, Loic Pengtao and Jaakkola, Elina and Alexander, Matthew (2020) Market shaping dynamics : interplay of actor engagement and institutional work. Journal of Business and Industrial Marketing. ISSN 0885-8624

Oats, Caroline and Davies, Iain (2020) Seeking sustainable futures in marketing and consumer research. European Journal of Marketing, 54 (11). pp. 2911-2939. ISSN 0309-0566

Frimpong, Kwabena and Shuridah, Obaid and Wilson, Alan and Sarpong, Fred (2020) A cross‐national investigation of trait antecedents of mobile‐banking adoption. Thunderbird International Business Review, 62 (4). pp. 411-424. ISSN 1096-4762

Story, Vicky and Zolkiewski, Judy and Verleye, Katrien and Nazifi, Amin and Hannibal, Claire and Grimes, Tony and Abboud, Liliane (2020) Stepping out of the shadows : supporting actors' strategies for managing end-user experiences in service ecosystems. Journal of Business Research, 116. pp. 401-411. ISSN 0148-2963

Wilson, Juliette and Tonner, Andrea (2020) Doing family : the constructed meanings of family in family farms. Journal of Rural Studies, 78. pp. 245-253. ISSN 0743-0167

Mukendi, Amira and Henninger, Claudia (2020) Exploring the spectrum of fashion rental. Journal of Fashion Marketing and Management, 23 (3). pp. 455-469.

Colombage, V K and Rathnayake, D T (2020) Impact of fashion involvement and hedonic consumption on impulse buying tendency of Sri Lankan apparel consumers : the moderating effect of age and gender. NSBM Journal of Management, 6 (2). pp. 23-54. ISSN 2465-5643

Nazifi, Amin and Gelbrich, Katja and Grégoire, Yany and Koch, Sebastian and El-Manstrly, Dahlia and Wirtz, Jochen (2020) Proactive handling of flight overbooking : how to reduce negative eWOM and the costs of bumping customers. Journal of Service Research, n/a. n/a. ISSN 1094-6705

Karampela, Maria and Lacka, Ewelina and McLean, Graeme (2020) "Just be there" : Social media presence, interactivity, and responsiveness, and their impact on B2B relationships. European Journal of Marketing, 54 (6). pp. 1281-1303. ISSN 0309-0566

Barhorst, Jennifer Brannon and Wilson, Alan and McLean, Graeme James and Brooks, Joshua (2020) Service encounter microblog word of mouth and its impact on firm reputation. Journal of Services Marketing, 34 (5). pp. 717-733. ISSN 0887-6045

Azer, Jaylan and Alexander, Matthew (2020) Direct and indirect negatively valenced engagement behavior. Journal of Services Marketing, 34 (7). pp. 967-981. ISSN 0887-6045

Johnstone, Jane Hamilton and Bryce, Derek and Alexander, Matthew J. (2020) Using mobile methods to understand multifaceted heritage organisations. International Journal of Contemporary Hospitality Management, 32 (4). pp. 1675-1691. ISSN 0959-6119

Gounaris, Spiros and Boukis, Achilles and Chryssochoidis, George (2020) Internal market orientation adoption and new service development (NSD) : gearing up the internal performance of NSD teams. European Journal of Marketing, 54 (7). pp. 1641-1674. ISSN 0309-0566

McLean, Graeme and Osei-Frimpong, Kofi and Wilson, Alan and Pitardi, Valentina (2020) How live chat assistants drive travel consumers' attitudes, trust and purchase intentions : the role of human touch. International Journal of Contemporary Hospitality Management, 32 (5). pp. 1795-1812. ISSN 0959-6119

Higgins, Leighanne and Hamilton, Kathy (2020) Pilgrimage, material objects and spontaneous communitas. Annals of Tourism Research, 81. 102855. ISSN 0160-7383

Azer, Jaylan and Alexander, Matthew (2020) Negative customer engagement behaviour : the interplay of intensity and valence in online networks. Journal of Marketing Management, 36 (3-4). pp. 361-383. ISSN 0267-257X

Mukendi, Amira and Davies, Iain and Glozer, Sarah and McDonagh, Pierre (2020) Sustainable fashion : current and future research directions. European Journal of Marketing, 54 (11). pp. 2873-2909. ISSN 0309-0566

Hang, Haiming and Davies, Iain and Schüring, Jennifer (2020) Children's conformity to social norms to eat healthy : a developmental perspective. Social Science and Medicine, 244. 112666. ISSN 0277-9536

Pyper, Keith and Doherty, Anne Marie and Gounaris, Spiros and Wilson, Alan (2020) Investigating international strategic brand management and export performance outcomes in the B2B context. International Marketing Review, 37 (1). pp. 98-129. ISSN 0265-1335

McLean, Graeme and Osei-Frimpong, Kofi and Al-Nabhani, Khalid and Marriott, Hannah (2020) Examining consumer attitudes towards retailers' m-commerce mobile applications – An initial adoption vs. continuous use perspective. Journal of Business Research, 106. pp. 139-157. ISSN 0148-2963

McLean, Graeme and Wilson, Alan (2019) Shopping in the digital world : examining customer engagement through augmented reality mobile applications. Computers in Human Behavior, 101. pp. 210-224. ISSN 0747-5632

McDougall, Natalie and Wagner, Beverly and MacBryde, Jill (2019) An empirical explanation of the natural-resource-based view of the firm. Production Planning and Control, 30 (16). pp. 1366-1382. ISSN 0953-7287

Shaphali, Gupta and Kumar, V. and Karam, Esraa (2019) New-age technologies-driven social innovation : what, how, where, and why? Industrial Marketing Management. ISSN 0019-8501

Nazifi, Amin and El-Manstrly, Dahlia and Gelbrich, Katja (2019) Customers' reactions to different organizational tactics in a service termination context. European Journal of Marketing, 54 (1). pp. 26-48. ISSN 0309-0566

Ghaffari, Mahsa and Jafari, Aliakbar and Sandikci, Ozlem (2019) The role of mundane and subtle institutional work in market dynamics : a case of fashion clothing market. Journal of Business Research, 105. pp. 434-442. ISSN 0148-2963

Osei-Frimpong, Kofi and McLean, Graeme and Famiyeh, Samuel (2019) Social media brand engagement practices : examining the role of consumer brand knowledge, social pressure, social relatedness, and brand trust. Information Technology & People. ISSN 0959-3845

Siriwardana, Sajith and Chaminda, J W Dushan and Rathnayake, Dilan T (2019) What have they heard? Pre-visit image of Sri Lanka as a tourist destination. South Asian Journal of Management, 26 (2). pp. 181-205.

Davies, Iain Andrew and Haugh, Helen and Chambers, Liudmila (2019) Barriers to social enterprise growth. Journal of Small Business Management, 57 (4). pp. 1616-1636. ISSN 0047-2778

McLean, Graeme and Osei-Frimpong, Kofi (2019) Hey Alexa… examine the variables influencing the use of artificial intelligent in-home voice assistants. Computers in Human Behavior, 99. pp. 28-37. ISSN 0747-5632

Bruce, Helen L. and Wilson, Hugh N. and Macdonald, Emma K. and Clarke, Beverly (2019) Resource integration, value creation and value destruction in collective consumption contexts. Journal of Business Research, 103. pp. 173-185. ISSN 0148-2963

McLean, Graeme and Osei-Frimpong, Kofi (2019) Chat to an advisor now… Examining the variables influencing the use of online live chat. Technological Forecasting and Social Change, 146. pp. 55-67. ISSN 0040-1625

Iankova, Severina and Davies, Iain and Archer-Brown, Chris and Marder, Ben and Yau, Amy (2019) A comparison of social media marketing between B2B, B2C and mixed business models. Industrial Marketing Management, 81. pp. 169-179. ISSN 0019-8501

Shirahada, Kunio and Ho, Bach Quang and Wilson, Alan (2019) Online public services usage and the elderly : assessing determinants of technology readiness in Japan and the UK. Technology in Society, 58. 101115. ISSN 0160-791X

Bryce, Derek and Čaušević, Senija (2019) Orientalism, Balkanism and Europe's Ottoman heritage. Annals of Tourism Research, 77. pp. 92-105. ISSN 0160-7383

Davies, Iain A. and Doherty, Bob (2019) Balancing a hybrid business model : the search for equilibrium at Cafédirect. Journal of Business Ethics, 157 (4). pp. 1043-1066. ISSN 0167-4544

Piacentini, Maria G. and Dunnett, Susan and Hamilton, Kathy and Banister, Emma and Gorge, Helene and Kaufman-Scarborough, Carol and Nairn, Agnes (2019) Exploring the relations in relational engagement : addressing barriers to transformative consumer research. Journal of Business Research, 100. pp. 327-338. ISSN 0148-2963

Kaminakis, Kostas and Karadinou, Kalipso and Koritos, Christos and Gounaris, Spiros (2019) Hospitality servicescape effects on customer-employee interactions : a multilevel study. Tourism Management, 72. pp. 130-144. ISSN 0261-5177

Higgins, Leighanne and Hamilton, Kathy (2019) Therapeutic servicescapes and market-mediated performances of emotional suffering. Journal of Consumer Research, 45 (6). pp. 1230-1253. ISSN 1537-5277

Yani-de-Soriano, Mirella and Hanel, Paul and Vazquez Carrasco, Rosario and Cambra-Fierro, Jesus and Wilson, Alan and Centeno, Edgar (2019) Investigating the role of customers' perceptions of employee effort and justice in service recovery : a cross-cultural perspective. European Journal of Marketing, 53 (4). pp. 708-732. ISSN 0309-0566

Ebin, Victor Okongo and Enwushe, Buque Kelvin (2019) Technology, innovation and national manufacturing competitiveness. European Journal of Business and Management (EJBM), 11 (4).

Mac an Bhaird, Ciarán and Owen, Robyn and Drakopoulou Dodd, Sarah and Wilson, Juliette and Bisignano, Angelo (2019) Small beer? peer‐to‐peer lending in the craft beer sector. Strategic Change, 28 (1). pp. 59-68. ISSN 1086-1718

Anderson, Stephanie and Hamilton, Kathy and Tonner, Andrea (2018) "They were built to last" : Anti-consumption and the materiality of waste in obsolete buildings. Journal of Public Policy and Marketing, 37 (2). pp. 195-212. ISSN 0743-9156

Schellenberg, Michael and Harker, Michael and Jafari, Aliakbar (2018) International market entry mode : a systematic literature review. Journal of Strategic Marketing, 26 (7). pp. 601-627. ISSN 0965-254X

Kelly, Stephen and Wagner, Beverly and Ramsay, John (2018) Opportunism in buyer-supplier exchange : a critical examination of the concept and its implications for theory and practice. Production Planning and Control, 29 (12). pp. 992-1009. ISSN 0953-7287

Drakopoulou Dodd, Sarah and Wilson, Juliette and Mac an Bhaird, Ciáran and Bisignano, Angelo P. (2018) Habitus emerging : the development of hybrid logics and collaborative business models in the Irish craft beer sector. International Small Business Journal, 36 (6). pp. 637-661. ISSN 0266-2426

Karampela, Maria and Tregear, Angela and Ansell, Jonathan and Dunnett, Susan (2018) When opposites attract? Exploring the existence of complementarity in self-brand congruence processes. Psychology and Marketing, 35 (8). pp. 573-585. ISSN 0742-6046

Gordon, Katy and Wilson, Juliette and Tonner, Andrea and Shaw, Eleanor (2018) How can social enterprises impact health and wellbeing? International Journal of Entrepreneurial Behaviour and Research, 24 (3). pp. 697-713. ISSN 1355-2554

Oliveira, João S. and Yazdani, Nahid and Cadogan, John W. and Hodgkinson, Ian R. and Tsougkou, Eleni and Jean, Ruey-Jer "Bryan" and Story, Vicky M. and Boso, Nathaniel (2018) The empirical link between export entry mode diversity and export performance : a contingency- and institutional-based examination. Journal of Business Research, 88. pp. 505-512. ISSN 0148-2963

Hollebeek, Linda and Jaakkola, Elina and Alexander, Matthew (2018) Beyond the dyadic: customer engagement in increasingly networked environments. Journal of Service Management, 29 (3). pp. 330-332. ISSN 1757-5818

McLean, Graeme (2018) Examining the determinants and outcomes of mobile app engagement- a longitudinal perspective. Computers in Human Behaviour, 84. pp. 392-403. ISSN 0747-5632

Fain, Nusa and Wagner, Beverly and Kay, Neil (2018) Driving innovation through ambidextrous service provision - long life cycle products in manufacturing contexts. Technological Forecasting and Social Change, 130. pp. 3-13. ISSN 0040-1625

Tonner, Andrea (2018) Consumer culture poetry : insightful data and methodological approaches. Consumption, Markets and Culture. ISSN 1025-3866

Aiello, Gaetano and donvito, Raffaele and Vanucci, Virginia and Wagner, Beverly and Wilson, Juliette (2018) The paradox of odd-even price in fashion luxury sector : empirical evidence from an international direct observation of luxury stores. Journal of Global Fashion Marketing, 9 (3). pp. 205-222. ISSN 2325-4483

McLean, Graeme and Al-Nabhani, Khalid and Wilson, Alan (2018) Developing a mobile application customer experience model (MACE) - implications for retailers. Journal of Business Research, 85. pp. 325-336. ISSN 0148-2963

Rathnayake, Tharindu and Rathnayake, Dilan (2018) Facebook usage of Sri Lankan consumers : consumption perspective of social media. Arts and Social Sciences Journal, 9 (4). ISSN 2151-6200

Azer, Jaylan and Alexander, Matthew (2018) Conceptualizing negatively-valenced influencing behavior : forms and triggers. Journal of Service Management. ISSN 1757-5818

Wagner, Beverly and Fain, Nusa (2018) Regulatory influences on innovation in the public sector : the role of regulatory regimes. Public Management Review, 20 (8). pp. 1205-1227. ISSN 1471-9037

Davies, Iain A. and Chambers, Liudmila (2018) Integrating hybridity and business model theory in sustainable entrepreneurship. Journal of Cleaner Production, 177. pp. 378-386. ISSN 0959-6526

Osei-Frimpong, Kofi and McLean, Graeme (2018) Examining online social brand engagement : a social presence theory perspective. Technological Forecasting and Social Change, 128. pp. 10-21. ISSN 0040-1625

Watson, Rosina and Wilson, Hugh N. and Smart, Palie and Macdonald, Emma K. (2018) Harnessing difference : a capability-based framework for stakeholder engagement in environmental innovation. Journal of Product Innovation Management, 35 (2). pp. 254-279. ISSN 0737-6782

Murdy, Samantha and Alexander, Matthew and Bryce, Derek (2018) What pulls ancestral tourists 'home'? An analysis of ancestral tourist motivations. Tourism Management, 64. pp. 13-19. ISSN 0261-5177

Chong, Alain Yee-Loong and Lacka, Ewelina and Boying, Li and Chan, Hing Kai (2018) The role of social media in enhancing guanxi and perceived effectiveness of e-commerce institutional mechanisms effectiveness in online marketplace. Information & Management.

Alexander, Matthew J. and Jaakkola, Elina and Hollebeek, Linda D. (2018) Zooming out : actor engagement beyond the dyadic. Journal of Service Management. ISSN 1757-5818

Osei-Frimpong, Kofi and Wilson, Alan and Lemke, Fred (2018) Patient co-creation activities in healthcare service delivery at the micro level : The influence of online access to healthcare information. Technological Forecasting and Social Change, 126. pp. 14-27. ISSN 0040-1625

Frimpong, Kwabena and Al-Shuridah, Obaid and Wilson, Alan and Asafo-Adjei Sarpong, Frederick (2017) Effect of inherent innovativeness and consumer readiness on attitudes to mobile banking. Journal of Financial Services Marketing, 22 (4). 187–201. ISSN 1363-0539

Lin, Chieh-Peng and He, Hongwei and Baruch, Yehuda and Ashforth, Blake E. (2017) The effect of team affective tone on team performance : the roles of team identification and team cooperation. Human Resource Management, 56 (6). pp. 931-952. ISSN 0090-4848

Hamilton, Kathleen and Alexander, Matthew (2017) Spatial, temporal and social dimensions of a ‘destination-in-motion’. European Journal of Marketing, 51 (11/12). pp. 2101-2117. ISSN 0309-0566

McLean, Graeme and Osei-Frimpong, Kofi (2017) Examining satisfaction with the experience during a live chat service encounter- implications for website providers. Computers in Human Behaviour, 76. pp. 494-508. ISSN 0747-5632

Hewer, Paul and Gannon, Martin and Cordina, Renzo (2017) Discordant fandom and global football brands : 'let the people sing'. Journal of Consumer Culture, 17 (3). pp. 600-619. ISSN 1469-5405

Boukis, Achilleas and Gounaris, Spiros and Lings, Ian (2017) Internal market orientation determinants of employee brand enactment. Journal of Services Marketing, 31 (7). pp. 690-703. ISSN 0887-6045

Anderson, Stephanie and Tonner, Andrea and Hamilton, Kathy (2017) Death of buildings in consumer culture : natural death, architectural murder and cultural rape. Consumption, Markets and Culture, 20 (5). pp. 387-402. ISSN 1025-3866

Bryce, Derek and Murdy, Samantha and Alexander, Matthew (2017) Diaspora, authenticity and the imagined past. Annals of Tourism Research, 66. pp. 49-60. ISSN 0160-7383

Taheri, Babak and Jafari, Aliakbar and Okumus, Bendegul (2017) Ceremonious politeness in consuming food in VFR tourism : scale development. Service Industries Journal, 37 (15-16). 948–967. ISSN 0264-2069

Davis, Andrew (2017) It wasn't me, it was my festival me : the effect of event stimuli on attendee identity formation. Tourism Management, 61. pp. 484-500. ISSN 0261-5177

Kawaf, Fatema and Tagg, Stephen (2017) The construction of online shopping experience : a repertory grid approach. Computers in Human Behaviour, 72. pp. 222-232. ISSN 0747-5632

McLean, Graeme J. (2017) Investigating the online customer experience – a B2B perspective. Marketing Intelligence and Planning, 35 (5). pp. 657-672. ISSN 0263-4503

Alexander, Nicholas and Doherty, Anne Marie (2017) The origins of American international retailing : Tiffany of New York in London and Paris, 1837-1914. Business History Review, 91 (2). pp. 301-328. ISSN 0007-6805

Black, Iain R. and Shaw, Deirdre and Trebeck, Katherine (2017) A policy agenda for changing our relationship with consumption. Journal of Cleaner Production, 154. pp. 12-15. ISSN 0959-6526

Shaw, Eleanor and Wilson, Juliette and Pret, Tobias (2017) The process of embedding a small firm in its industrial context. International Small Business Journal, 35 (3). pp. 219-243. ISSN 0266-2426

Wilson, Juliette and Arshed, Norin and Shaw, Eleanor and Pret, Tobias (2017) Expanding the domain of festival research : a review and research agenda. International Journal of Management Reviews, 19 (2). pp. 195-213. ISSN 1460-8545

Alexander, Matthew and Bryce, Derek and Murdy, Samantha (2017) Delivering the past : providing personalized ancestral tourism experiences. Journal of Travel Research, 56 (4). pp. 543-555. ISSN 0047-2875

Porteous, Holly (2017) From Barbie to the oligarch's wife : reading fantasy femininity and globalisation in post-Soviet Russian women's magazines. European Journal of Cultural Studies, 20 (2). pp. 180-198. ISSN 1367-5494

El-Jurdi, Hounaida and Batat, Wided and Jafari, Aliakbar (2017) Harnessing the power of religion : broadening sustainability research and practice in the advancement of ecology. Journal of Macromarketing, 37 (1). 7–24. ISSN 0276-1467

Wong, T. C. and Chan, Hing Kai and Lacka, Ewelina (2017) An ANN-based approach of interpreting user-generated comments from social media. Applied Soft Computing, 52. pp. 1169-1180. ISSN 1568-4946

Walker, Lorna and Baines, Paul R. and Dimitriu, Radu and Macdonald, Emma K. (2017) Antecedents of retweeting in a (political) marketing context. Psychology and Marketing, 34 (3). pp. 275-293. ISSN 0742-6046

Black, Iain and Veloutsou, Cleopatra (2017) Working consumers : co-creation of brand identity, consumer identity and brand community identity. Journal of Business Research, 70. pp. 416-429. ISSN 0148-2963

Windler, Katharina and Jüttner, Uta and Michel, Stefan and Maklan, Stan and Macdonald, Emma K. (2017) Identifying the right solution customers : a managerial methodology. Industrial Marketing Management, 60. pp. 173-186. ISSN 0019-8501

Chan, Hing Kai and Lacka, Ewelina and Yee, Rachel W.Y. and Lim, Ming K. (2017) The role of social media data in operations and production management. International Journal of Production Research, 55 (17). pp. 5027-5036. ISSN 0020-7543

Oloruntoba, Richard and Farid Hossain, Gazi and Wagner, Beverly (2016) Theory in humanitarian operations research. Annals of Operations Research, 247 (2). pp. 1-18. ISSN 0254-5330

Mirabito, Ann M. and Otnes, Cele C. and Crosby, Elizabeth and Wooten, David B. and Machin, Jane E. and Pullig, Chris and Adkins, Natalie Ross and Dunnett, Susan and Hamilton, Kathy and Thomas, Kevin D. and Yeh, Marie A. and Davis, Cassandra and Gollnhofer, Johanna F. and Grover, Aditi and Matias, Jess and Mitchell, Natalie A. and Ndichu, Edna G. and Sayarh, Nada and Velagaleti, Sunaina (2016) The stigma turbine : a theoretical framework for conceptualizing and contextualizing marketplace stigma. Journal of Public Policy and Marketing, 35 (2). pp. 170-184. ISSN 0743-9156

Black, Iain and Shaw, Deirdre (2016) Changing the narrative in our relationship with consumption. Families, Relationships and Societies, 5 (3). pp. 463-466. ISSN 2046-7443

Trebeck, Katherine and Black, Iain and Shaw, Deirdre (2016) Changing the narrative : measuring progress by measuring what matters to families. Families, Relationships and Societies, 5 (3). pp. 467-472. ISSN 2046-7443

Gounaris, Spiros and Chatzipanagiotou, Kalliopi and Boukis, Achilleas and Perks, Helen (2016) Unfolding the recipes for conflict resolution during the new service development effort. Journal of Business Research, 69 (10). 4042–4055. ISSN 0148-2963

Stankovic, Tajana and Tonner, Andrea and Wilson, Alan (2016) "I know what I like" : Parallel tastes in fine art consumption. Advances in Consumer Research, 44. pp. 343-347. ISSN 0098-9258

Bryce, Derek and Čaušević, Senija (2016) Domesticating fears and fantasies of 'the East' : integrating the Ottoman legacy within European heritage. Journal of Marketing Management, 32 (15-16). pp. 1419-1440. ISSN 0267-257X

Murdy, Samantha and Alexander, Matthew and Bryce, Derek (2016) Role conflict and changing heritage practice : ancestral tourism in Scotland. Journal of Marketing Management, 32 (15-16). pp. 1494-1512. ISSN 0267-257X

Champniss, Guy and Wilson, Hugh N. and Macdonald, Emma K. and Dimitriu, Radu (2016) No I won't, but yes we will : driving sustainability-related donations through social identity effects. Technological Forecasting and Social Change, 111. pp. 317-326. ISSN 0040-1625

Hynes, Niki and Wilson, Juliette (2016) I do it, but don't tell anyone! Personal values, personal and social norms : Can social media play a role in changing pro-environmental behaviours? Technological Forecasting and Social Change, 111. pp. 349-359. ISSN 0040-1625

Anderson, Stephanie and Hamilton, Kathy and Tonner, Andrea (2016) Social labour : exploring work in consumption. Marketing Theory, 16 (3). pp. 383-400. ISSN 1470-5931

Alexander, Matthew and Hamilton, Kathy (2016) Recapturing place identification through community heritage marketing. European Journal of Marketing, 50 (7/8). pp. 1118-1136. ISSN 0309-0566

Davis, Andrew (2016) Experiential places or places of experience? Place identity and place attachment as mechanisms for creating festival environment. Tourism Management, 55. pp. 49-61. ISSN 0261-5177

Davies, Iain Andrew and Gutsche, Sabrina (2016) Consumer motivations for mainstream "ethical" consumption. European Journal of Marketing, 50 (7-8). pp. 1326-1347. ISSN 0309-0566

Black, Iain R. and Areni, Charles S. (2016) Anticipatory savoring and consumption : just thinking about that first bite of chocolate fills you up faster. Psychology and Marketing, 33 (7). pp. 516-524. ISSN 0742-6046

McLean, Graeme and Wilson, Alan (2016) Evolving the online customer experience ... is there a role for online customer support? Computers in Human Behaviour, 60. pp. 602-610. ISSN 0747-5632

Macdonald, Emma K. and Kleinaltenkamp, Michael and Wilson, Hugh N. (2016) How business customers judge solutions : solution quality and value in use. Journal of Marketing, 80 (3). pp. 96-120. ISSN 0022-2429

Lacka, Ewelina and Chong, Alain (2016) Usability perspective on social media sites' adoption in the B2B context. Industrial Marketing Management, 54. 80–91. ISSN 0019-8501

Zavbi, Roman and Fain, Nusa and Rihtarsic, Janez (2016) Using computer-generated design aids to facilitate alternative concept embodiments. International Journal of Engineering Education, 32 (2A). pp. 762-771. ISSN 0949-149X

He, Hongwei and Harris, LLoyd C. and Wang, Weiyue and Haider, Kamran (2016) Brand identity and online self-customisation usefulness perception. Journal of Marketing Management. ISSN 0267-257X

Chan, Hing Kai and Wang, Xiaojun and Lacka, Ewelina and Zhang, Min (2016) A mixed-method approach to extracting the value of social media data. Production and Operations Management, 25 (3). pp. 568-583. ISSN 1059-1478

Svennson, G. and Høgevold, Nils M. and Petzer, Danie and Padin, Carmen and Ferro, Carlos and Klopper, HB and Sosa Varela, Juan Carlos and Wagner, Beverly (2016) Framing stakeholder considerations and business sustainability efforts : a construct, its dimensions and items. Journal of Business and Industrial Marketing, 31 (2). pp. 287-300. ISSN 0885-8624

Bui, Hong T. M. and Baruch, Yehuda and Chau, Vinh S. and He, Hongwei (2016) Team learning : the missing construct from a cross-cultural examination of higher education. Asia Pacific Journal of Management, 33 (1). pp. 29-51. ISSN 0217-4561

Jafari, Aliakbar and Sandikci, Özlem (2016) The ontological pitfalls of Islamic exceptionalism : a re-inquiry on El-Bassiouny’s (2014, 2015) conceptualization of "Islamic marketing". Journal of Business Research, 69 (3). pp. 1175-1181. ISSN 0148-2963

Lundblad, Louise and Davies, Iain A. (2016) The values and motivations behind sustainable fashion consumption. Journal of Consumer Behaviour, 15 (2). pp. 149-162. ISSN 1472-0817

Dunnett, Susan and Hamilton, Kathy and Piacentini, Maria (2016) Consumer vulnerability : introduction to the special issue. Journal of Marketing Management, 32 (3-4). pp. 207-210. ISSN 0267-257X

Higgins, Leighanne and Hamilton, Kathy (2016) Mini-miracles : transformations of self from consumption of the Lourdes pilgrimage. Journal of Business Research, 69 (1). pp. 25-32. ISSN 0148-2963

Tonner, Andrea (2016) Liminal mothers' negotiation of conflicting service consumption. Journal of Marketing Management, 32 (1-2). pp. 100-120. ISSN 0267-257X

Blut, Markus and Evanschitzky, Heiner and Backhaus, Christof and Rudd, John and Marck, Michael (2016) Securing business-to-business relationships : the impact of switching costs. Industrial Marketing Management, 52. pp. 82-90. ISSN 0019-8501

Fain, Nusa and Wagner, Beverly and Vukasinovic, Nikola (2016) A project-based approach to learning : comparative study of two disciplines. Design and Technology Education: An International Journal, 21 (1). pp. 51-60. ISSN 1360-1431

He, Hongwei and Zhu, Weichun and Gouran, Dennis and Kolo, Olivia (2016) Moral identity centrality and cause-related marketing : the moderating effects of brand social responsibility image and emotional brand attachment. European Journal of Marketing, 50 (1/2). pp. 236-259. ISSN 0309-0566

Alexander, Matthew and Hamilton, Kathy (2015) A 'placeful' station? The community role in place making and improving hedonic value at local railway stations. Transportation Research Part A: Policy and Practice, 82. pp. 65-77. ISSN 0965-8564

Jafari, Aliakbar and Sandikci, Özlem (2015) 'Islamic' consumers, markets, and marketing : a critique of El-Bassiouny's (2014) "The one-billion-plus marginalization". Journal of Business Research, 68 (12). pp. 2676-2682. ISSN 0148-2963

Zhu, Weichun and He, Hongwei and Treviño, Linda K. and Chao, Melody M. and Wang, Weiyue (2015) Ethical leadership and follower voice and performance : the role of follower identifications and entity morality beliefs. Leadership Quarterly, 26 (5). 702–718. ISSN 1048-9843

Krishna, Rajesh and He, Hongwei (2015) Managing team innovation in the research and development (R&D) organization : critical determinants of team effectiveness. Therapeutic Innovation & Regulatory Science, 49 (6). pp. 877-885. ISSN 2164-9200

He, Hongwei and Wang, Weiyue and Zhu, Weichun and Harris, LLoyd (2015) Service workers' job performance : the roles of personality traits, organizational identification, and customer orientation. European Journal of Marketing, 49 (11/12). ISSN 0309-0566

Høgevold, Nils M. and Svensson, Göran and Klopper, H. B. and Wagner, Beverly and Valera, Juan Carlos Sosa and Padin, Carmen and Ferro, Carlos and Petzer, Daniel (2015) A triple bottom line construct and reasons for implementing sustainable business practices in companies and their business networks. Corporate Governance, 15 (4). pp. 427-443. ISSN 1472-0701

Butler, Clare and Doherty, Anne Marie and Finnear, Jocelyn and Hill, Stephen (2015) Alone in the back-office : the isolation of those who care to support public services. Work, Employment and Society, 29 (4). pp. 624-640. ISSN 0950-0170

Logan, Ashleigh (2015) Netnography : observing and interacting with celebrity in the digital world. Celebrity Studies, 6 (3). pp. 378-381. ISSN 1939-2397

Zhu, Weichun and He, Hongwei and Law, Kenneth S. and Farh, Jiing Lih (2015) Editorial : taking an indigenous approach to study organizational behavior in China. Journal of Organizational Behavior, 36 (5). 613 – 620. ISSN 0894-3796

Osei-Frimpong, Kofi and Wilson, Alan and Owusu-Frimpong, Nana (2015) Service experiences and dyadic value cocreation in healthcare service delivery : a CIT approach. Journal of Service Theory and Practice, 25 (4). pp. 443-462. ISSN 2055-6225

Harker, Michael and Hynes, Niki and Caemmerer, Barbara (2015) Management education by the French Grandes Ecoles de Commerce. Academy of Management Learning and Education. ISSN 1537-260X (In Press)

Baxendale, Shane and Macdonald, Emma K. and Wilson, Hugh N. (2015) The impact of different touchpoints on brand consideration. Journal of Retailing, 91 (2). pp. 235-253. ISSN 0022-4359

Radomir, Lǎcrǎmioara and Plǎiaș, Ioan and Wilson, Alan (2015) Bank service and relationship quality as drivers of consumers' attitudinal loyalty. Romanian Journal of Marketing, 2015 (2). pp. 80-92.

Brammer, Stephen and He, Hongwei and Mellahi, Kamel (2015) Corporate social responsibility, employee organizational identification, and creative effort : the moderating impact of corporate ability. Group and Organization Management, 40 (3). pp. 323-352. ISSN 1059-6011

Jafari, Aliakbar and Visconti, Luca (2015) New directions in researching ethnicity in marketing and consumer behaviour : a wellbeing agenda. Marketing Theory, 15 (2). 265–270. ISSN 1470-5931

Jafari, Aliakbar and Özhan Dedeoğlu, Ayla and Regany, Fatima and Üstündağli, Elif and Batat, Wided (2015) Rethinking religion in the context of ethnicity and wellbeing. Marketing Theory, 15 (2). 287–295. ISSN 1470-5931

Said, Emanuel and Macdonald, Emma K. and Wilson, Hugh N. and Marcos, Javier (2015) How organisations generate and use customer insight. Journal of Marketing Management, 31 (9-10). pp. 1158-1179. ISSN 0267-257X

Lam, Wing and Harker, Michael J. (2015) Marketing and entrepreneurship : an integrated view from the entrepreneur's perspective. International Small Business Journal, 33 (3). pp. 321-348. ISSN 0266-2426

Baker, Michael (2015) Social business, business as if people mattered : variations on a theme by Schumacher (1973). Sustainability, 7 (6). pp. 6478-6496. ISSN 2071-1050

Tonner, Andrea and Wilson, Juliette (2015) Farm retailing : motivations and practice. International Journal of Entrepreneurship and Innovation, 16 (2). pp. 111-121. ISSN 1465-7503

Razmdoost, Kamran and Dimitriu, Radu and Macdonald, Emma K. (2015) The effect of overconfidence and underconfidence on consumer value. Psychology and Marketing, 32 (4). pp. 392-407. ISSN 0742-6046

Brownlie, Douglas and Hewer, Paul and Kerrigan, Finola (2015) Celebrity, convergence and transformation. Journal of Marketing Management, 31 (5-6). pp. 453-460. ISSN 0267-257X

Tzempelikos, Nektarios and Gounaris, Spiros (2015) Linking key account management practices to performance outcomes. Industrial Marketing Management, 45. pp. 22-34. ISSN 0019-8501

Bryce, Derek and Curran, Ross and O'Gorman, Kevin and Taheri, Babak (2015) Visitors' engagement and authenticity : Japanese heritage consumption. Tourism Management, 46. pp. 571-581. ISSN 0261-5177

Svensson, Göran and Wagner, Beverly (2015) Implementing and managing economic, social and environmental efforts of business sustainability : propositions for measurement and structural models. Management of Environmental Quality, 26 (2). pp. 195-213. ISSN 1477-7835

Čok, Vanja and Fain, Nuša and Vukašinovic, Nikola and Žavbi, Roman (2015) Multicultural issues of product development education in virtual teams. International Journal of Engineering Education, 31 (3). pp. 863-873. ISSN 0949-149X

Brownlie, Douglas and Hewer, Paul and Kerrigan, Finola (2015) Celebrity, convergence & transformation. Journal of Marketing Management. ISSN 0267-257X (In Press)

Doherty, Anne Marie and Alexander, Nicholas (2015) Liberty in Paris : international retailing, 1889-1932. Business History, 57 (4). pp. 485-511. ISSN 0007-6791

Giannakis, Damianos and Harker, Michael J and Baum, Tom (2015) Human resource management, services and relationship marketing : the potential for cross-fertilisation. Journal of Strategic Marketing. ISSN 0965-254X

Gounaris, Spiros and Tzempelikos, Nektarios (2014) Relational key account management : building a competitive advantage through structural reformations and relationship management skills. Industrial Marketing Management, 43 (7). pp. 1110-1123. ISSN 0019-8501

Davies, Iain and Ryals, Lynette J. (2014) The effectiveness of key account management practices. Industrial Marketing Management, 43 (7). pp. 1182-1194. ISSN 0019-8501

Visconti, Luca M. and Jafari, Aliakbar and Batat, Wided and Broeckerhoff, Aurelie and Özhan Dedeoglu, Ayla and Demangeot, Catherine and Kipnis, Eva and Lindridge, Andrew and Peñaloza, Lisa and Pullig, Chris and Regany, Fatima and Ustundagli, Elif and Weinberger, Michelle F. (2014) Consumer ethnicity three decades after : a TCR agenda. Journal of Marketing Management, 30 (17-18). pp. 1882-1922. ISSN 0267-257X

Karampela, Maria and Tregear, Angela and Ansell, Jake (2014) When opposites attract: incorporating trait complementarity into the measurement of self-brand personality alignment. Advances in Consumer Research, 42. pp. 539-540. ISSN 0098-9258

Doherty, Anne Marie and Chen, Xiaomin and Alexander, Nicholas (2014) The franchise relationship in China : agency and institutional theory perspectives. European Journal of Marketing, 48 (9/10). pp. 1664-1689. ISSN 0309-0566

MacGillavry, Kim and Wilson, Alan (2014) Delivering loyalty via customer experience management at DHL Freight. Global Business and Organizational Excellence, 33 (6). pp. 6-20. ISSN 1932-2054

He, Hongwei and Baruch, Yehuda and Lin, Chieh-Peng (2014) Modeling team knowledge sharing and team flexibility : the role of within-team competition. Human Relations, 67 (8). pp. 947-978. ISSN 0018-7267

Jaakkola, Elina and Alexander, Matthew (2014) The role of customer engagement behavior in value co-creation : a service system perspective. Journal of Service Research, 17 (3). pp. 247-261. ISSN 1094-6705

He, Hongwei and Zhu, W and Zheng, X (2014) Procedural justice and employee engagement : roles of organizational identification and moral identity centrality. Journal of Business Ethics, 122 (4). pp. 681-695. ISSN 0167-4544

Jafari, Aliakbar (2014) Editorial : towards an enhancement of knowledge generation in marketing by contributions from non-western contexts. Iranian Journal of Management Studies, 7 (2). pp. 189-202. ISSN 2008-7055

Høgevold, N and Svensson, G and Wagner, Beverly and Petzer, D and Klopper, HB and Sosa, J. C and Padin, C and Ferro, C (2014) Sustainable business models : corporate reasons, economic effects, social boundaries, environmental actions and organizational challenges in sustainable business practices. Baltic Journal of Management, 9 (3). pp. 357-380.

Wagner, Beverly and Svensson, Goran (2014) A framework to navigate sustainability in business networks : the transformative business sustainability (TBS) model. European Business Review, 26 (4). pp. 340-367. ISSN 0955-534X

Taheri, Babak and Jafari, Aliakbar and O'Gorman, Kevin D. (2014) Keeping your audience : presenting a visitor engagement scale. Tourism Management, 42. 321–329. ISSN 0261-5177

Hamilton, Kathy and Wagner, Beverly A. (2014) Commercialised nostalgia : staging consumer experiences in small businesses. European Journal of Marketing, 48 (5/6). pp. 813-832. ISSN 0309-0566

Jafari, Aliakbar and Maclaran, Pauline (2014) Escaping into the world of make-up routines in Iran. The Sociological Review, 62 (2). pp. 359-382. ISSN 0038-0261

He, Hongwei and Pham, Quoc Hung and Baruch, Yehuda and Zhu, Weichun (2014) Perceived organizational support and organizational identification : joint moderating effects of employee exchange ideology and employee investment. International Journal of Human Resource Management, 25 (20). 2772–2795. ISSN 0958-5192

He, Hongwei and Harris, Lloyd (2014) Moral disengagement of hotel guest negative WOM : moral identity centrality, moral awareness, and anger. Annals of Tourism Research, 45. 132–151. ISSN 0160-7383

Fain, Nusa and Wagner, Beverly (2014) R&D-marketing integration in innovation - does culture matter? European Business Review, 26 (2). pp. 169-187. ISSN 0955-534X

Kanchanapibul, Maturos and Lacka, Ewelina and Wang, Xiaojun and Chan, Hing Kai (2014) An empirical investigation of green purchase behaviour among the young generation. Journal of Cleaner Production, 66. pp. 528-536. ISSN 0959-6526

Giannakis, Damianos and Harker, Michael J. (2014) Strategic alignment between relationship marketing and human resource management in financial services organizations. Journal of Strategic Marketing, 22 (5). pp. 396-419. ISSN 0965-254X

Gong, Taeshik and Yi, Youjae and Choi, Jin Nam (2014) Helping employees deal with dysfunctional customers : the underlying employee perceived justice mechanism. Journal of Service Research, 17 (1). pp. 102-116. ISSN 1094-6705

Hamilton, Kathy and Edwards, Sarah and Hammill, Faye and Wagner, Beverly and Wilson, Juliette (2014) Nostalgia in the twenty-first century. Consumption, Markets and Culture, 17 (2). pp. 101-104. ISSN 1025-3866

Alexander, Matthew J. and Beveridge, Euan and MacLaren, Andrew C. and O'Gorman, Kevin D. (2014) "Responsible drinkers create all the atmosphere of a mortuary" : policy implementation of responsible drinking in Scotland. International Journal of Contemporary Hospitality Management, 26 (1). pp. 18-34. ISSN 0959-6119

Edwards, Sarah and Wilson, Juliette (2014) Do we do the past differently now? An interview with David Lowenthal. Consumption, Markets and Culture, 17 (2). pp. 105-119. ISSN 1025-3866

Boukis, Achilleas and Gounaris, Spiros (2014) Linking IMO with employees' fit with their environment and reciprocal behaviours towards the firm. Journal of Services Marketing, 28 (1). 10 - 21. ISSN 0887-6045

Doherty, Anne Marie (2014) 2013 Academy of Marketing annual conference special issue : marketing relevance. Journal of Marketing Management, 30 (9/10). pp. 829-831. ISSN 0267-257X

Duffy, Katherine and Hewer, Paul (2014) The vintagescape as embodied and practiced space. Advances in Consumer Research, 41. ISSN 0098-9258

Harrison, Tina Suzanne and Onyia, Okey Peter and Tagg, Stephen K. (2014) Towards a universal model of internet banking adoption : initial conceptualization. International Journal of Bank Marketing, 32 (7). pp. 647-687. ISSN 0265-2323

Hewer, Paul and Tadajewski, Mark (2014) Pushing the boundaries, sketching the future. Journal of Marketing Management, 30 (11-12). pp. 183-185. ISSN 0267-257X

Higgins, Leighanne and Hamilton, Kathy (2014) Faith, hope and love : doing family through consuming pilgrimage. Journal of Marketing Management. ISSN 0267-257X (In Press)

Jafari, Aliakbar (2014) Reflections on young Iranians' ethnocentric behaviours : evidence from consumer culture. Journal of Socio-Cultural Change, 1 (1). pp. 128-152.

Jafari, Aliakbar and Taheri, Babak (2014) Nostalgia, reflexivity, and the narratives of self : reflections on Devine's 'removing the rough edges?'. Consumption, Markets and Culture, 17 (2). pp. 215-230.

Kostopoulos, Giannis and Gounaris, Spiros and Rizomyliotis, Ioannis (2014) How to reduce the negative impact of customer non-compliance : an empirical study. Journal of Strategic Marketing, 22 (6). pp. 513-529. ISSN 0965-254X

Rossi, Federica and Rosli, Ainurul and Yip, Nick K. T. and Lacka, Ewelina (2014) Assessing the impact of university-industry collaborations : a multi-dimensional approach. Hélice, 3 (8).

Tadajewski, Mark and Hamilton, Kathy (2014) Waste, art, and social change : transformative consumer research outside of the academy? Journal of Macromarketing, 34 (1). pp. 80-86. ISSN 0276-1467

Sandikci, Ozlem and Jafari, Aliakbar (2013) Islamic encounters in consumption and marketing. Marketing Theory, 13 (4). pp. 411-420. ISSN 1470-5931

Sarmiento-Mirwaldt, Katja and Roman-Kamphaus, Urszula (2013) Cross-border cooperation in Central Europe : a comparison of culture and policy effectiveness in the Polish–German and Polish–Slovak border regions. Europe-Asia Studies, 65 (8). pp. 1621-1641. ISSN 0966-8136

Barić, Ana and Jelovac, Dejan and Fain, Nuša (2013) Barriers in multicultural business communication : an empirical study of Slovenia and Bosnia and Herzegovina. IIASS : Innovative Issues and Approaches in Social Sciences, 6 (3). pp. 18-37. ISSN 1855-0541

Yi, Youjae and Gong, Taeshik (2013) Customer value co-creation behavior : scale development and validation. Journal of Business Research, 66 (9). pp. 1279-1284. ISSN 0148-2963

Piacentini, Maria and Hamilton, Kathy (2013) Consumption lives at the bottom of the pyramid. Marketing Theory, 13 (3). pp. 397-400. ISSN 1470-5931

van Hoek, Remko and Wagner, Beverly (2013) Supply chain management (SCM) : current education provision and practitioner future needs. Supply Chain Management: An International Journal, 18 (4). ISSN 1359-8546

Davies, Iain and Ryals, Lynette J. (2013) Attitudes and behaviours of key account managers : are they really any different to senior sales professionals? Industrial Marketing Management, 42 (6). pp. 919-931. ISSN 0019-8501

Shaw, Eleanor and Gordon, Jillian and Harvey, Charles and MacLean, Mairi (2013) Exploring contemporary entrepreneurial philanthropy. International Small Business Journal, 31 (5). pp. 580-599. ISSN 0266-2426

Gounaris, Spiros and Boukis, Achilles (2013) The role of employee job satisfaction in strengthening customer repurchase intentions. Journal of Services Marketing, 27 (4). pp. 322-333. ISSN 0887-6045

Hamilton, Kathy and Alexander, Matthew (2013) Organic community tourism : a cocreated approach. Annals of Tourism Research, 42. 169–190. ISSN 0160-7383

Jafari, Aliakbar and Dunnett, Susan and Hamilton, Kathy and Downey, Hilary (2013) Exploring researcher vulnerability : contexts, complications and conceptualisation. Journal of Marketing Management, 29 (9-10). pp. 1182-1200. ISSN 0267-257X

Hewer, Paul and Brownlie, Douglas and Kerrigan, Finola (2013) 'The exploding plastic inevitable' : ‘Branding being’, brand Warhol and the factory years. Scandinavian Journal of Management, 29 (2). pp. 184-193. ISSN 0956-5221

Demangeot, Catherine and Adkins, Natalie Ross and Mueller, Rene Dentiste and Henderson, Geraldine Rosa and Ferguson, Nakeisha S. and Mandiberg, James M. and Roy, Abhijit and Johnson, Guillaume and Kipnis, Eva and Pullig, Chris and Broderick, Amanda J. and Zuñiga, Miguel (2013) Towards intercultural competency in multicultural marketplaces. Journal of Public Policy and Marketing, 32. pp. 156-164. ISSN 0743-9156

Fain, Nusa and Kline, Miro (2013) The dynamics of multicultural NPD teams in virtual environments. International Journal of Technology and Design Education, 23 (2). pp. 273-288. ISSN 0957-7572

Cambra-Fierro, Jesus and Wilson, Alan and Redondo, Yolanda Polo and Mur, Ana Fuster and Lopez-Perez, Maria Eugenia (2013) When do firms implement corporate social responsibility? A study of the Spanish construction and real-estate sector. Journal of Management and Organization, 19 (2). pp. 150-166. ISSN 1833-3672

Hewer, Paul and Brownlie, Douglas (2013) Spaces of hope, enlivenment and entanglement : explorations in the spatial logic of celebrity culinary brands. Journal of Consumer Culture, 13 (1). pp. 46-63.

Gounaris, Spiros and Tzempelikos, Nektarios (2013) Key account management orientation and its implications : a conceptual and empirical examination. Journal of Business-to-Business Marketing, 20 (1). pp. 33-50. ISSN 1547-0628

He, Hong-Wei and Brown, Andrew (2013) Organizational identity and identification : state of the art and future directions. Group and Organization Management, 38 (1). pp. 3-35. ISSN 1059-6011

Doherty, Bob and Davies, Iain A. and Tranchell, Sophi (2013) Where now for fair trade? Business History, 55 (2). pp. 161-189. ISSN 0007-6791

Li, Y. and He, Hong-Wei (2013) Evaluation of international brand alliances : Brand order and consumer ethnocentrism. Journal of Business Research, 66 (1). pp. 89-97. ISSN 0148-2963

Wang, W. and He, Hong-Wei and Li, Y. (2013) Animosity and willingness to buy foreign products : moderating factors in decision-making of Chinese consumers. Asia Pacific Business Review, 19 (1). pp. 32-52. ISSN 1360-2381

Carpenter, Jason and Moore, Marguerite and Alexander, Nicholas and Doherty, Anne Marie (2013) Consumer demographics, ethnocentrism, cultural values and acculturation to the global consumer culture : a retail perspective. Journal of Marketing Management, 29 (3/4 sp). pp. 271-291. ISSN 0267-257X

Centeno, Edgar and Hart, Susan and Dinnie, Keith (2013) The five phases of SME brand building. Journal of Brand Management, 20 (6). pp. 445-457. ISSN 1350-231X

Frimpong, Kwabena and Wilson, Alan (2013) Relative importance of satisfaction dimensions on service performance - a developing country context. Journal of Service Management, 24 (4). ISSN 1757-5818

He, Hong-Wei and Balmer, John (2013) A grounded theory of the corporate identity and corporate strategy dynamic : a corporate marketing perspective. European Journal of Marketing, 47 (3/4). pp. 401-430. ISSN 0309-0566

Jafari, Aliakbar and Goulding, Christina (2013) Globalization, reflexivity and the project of the self : a virtual intercultural learning process. Consumption, Markets and Culture, 16 (1). pp. 65-90. ISSN 1025-3866

Jafari, Aliakbar and Taheri, Babak and vom Lehn, Dirk (2013) Cultural consumption, interactive sociality and the museum. Journal of Marketing Management, n/a (n/a). n/a. ISSN 0267-257X

Kipnis, Eva and Broderick, Amanda J. and Demangeot, Catherine (2013) Consumer multiculturation : consequences of multi-cultural identification for brand knowledge. Consumption, Markets and Culture. ISSN 1025-3866 (In Press)

Kipnis, Eva and Broderick, Amanda J. and Demangeot, Catherine and Adkins, Natalie Ross and Ferguson, Nakeisha S. and Henderson, Geraldine Rosa and Johnson, Guillaume and Mandiberg, James M. and Mueller, Rene Dentiste and Pullig, Chris and Roy, Abhijit and Zuñiga, Miguel (2013) Branding beyond prejudice : cultural branding and consumer well-being in multicultural marketplaces. Journal of Business Research, 66 (8). pp. 1186-1194. ISSN 0148-2963

Lemke, Fred and Petersen, Henry (2013) Teaching reputational risk management in the supply chain. Supply Chain Management: An International Journal, 18 (4). ISSN 1359-8546

Logan, Ashleigh and Hamilton, Kathy and Hewer, Paul (2013) Re-fashioning Kate : the making of a celebrity princess brand. Advances in Consumer Research, 41. pp. 378-383. ISSN 0098-9258

Luzio, João Pedro Pereira and Lemke, Fred (2013) Exploring green consumers' product demands and consumption processes : the case of Portuguese green consumers. European Business Review, 25 (3). 281 - 300. ISSN 0955-534X (In Press)

Paliwoda, Stanley (2013) Marketing's unseen macroeconomic contribution - consumer satisfaction : a research agenda. International Journal of Research in Marketing. IJRM-D-11-00493. ISSN 0167-8116 (Unpublished)

Tzempelikos, Nektarios and Gounaris, Spiros (2013) Approaching key account management from a long-term perspective. Journal of Strategic Marketing, 21 (2). pp. 179-198. ISSN 0965-254X

Wagner, Beverly and Ramsay, J. and Kelly, Stephen (2013) Purchase offering quality : the effects of buyer behaviour on organizational supplying behaviour. International Journal of Operations and Production Management, 33 (10). pp. 1260-1282. ISSN 0144-3577

Walsh, Gianfranco and Bartikowski, B. and Beatty, S. E. (2013) Impact of customer-based corporate reputation on non-monetary and monetary outcomes : the roles of commitment and service context risk. British Journal of Management, n/a (n/a). n/a. ISSN 1045-3172

Yi, Youjae and Gong, Taeshik and Lee, Hyojin (2013) The impact of other customers on customer citizenship behavior. Psychology and Marketing, 30 (4). pp. 341-356. ISSN 0742-6046

Hewer, Paul and Hamilton, Kathy (2012) Exhibitions and the role of fashion in the sustenance of the Kylie Brand mythology : unpacking the spatial logic of celebrity culture. Marketing Theory, 12 (4). pp. 411-425. ISSN 1470-5931

Alexander, Matthew and Maclaren, Andrew and O'Gorman, Kevin D and Taheri, Babak (2012) “He just didn’t seem to understand the banter” : bullying or simply establishing social cohesion? Tourism Management, 33 (5). pp. 1245-1255. ISSN 0261-5177

Murdy, Samantha and Pike, Steven (2012) Perceptions of visitor relationship marketing opportunities by destination marketers : an importance-performance analysis. Tourism Management, 33 (5). 1281–1285. ISSN 0261-5177

Gounaris, Spiros and Koritos, Christos (2012) Adoption of technologically-based innovations : the neglected role of bounded rationality. Journal of Product Innovation Management, 29 (5). pp. 821-838. ISSN 0737-6782

Micheli, Pietro and Jaina, Joe and Goffin, Keith and Lemke, Fred and Verganti, Roberto (2012) Perceptions of industrial design : the "means" and the "ends". Journal of Product Innovation Management, 29 (5). pp. 687-704. ISSN 0737-6782

Carpenter, Jason and Moore, Marguerite and Doherty, Anne Marie and Alexander, Nicholas (2012) Acculturation to global consumer culture : a generational cohort comparison. Journal of Strategic Marketing, 20 (5). pp. 411-423. ISSN 0965-254X

Hamilton, Kathy and Dunnett, Susan and Downey, Hilary (2012) Researcher identity : exploring the transformatory power of the research experience. Journal of Consumer Behaviour, 11 (4). pp. 275-282. ISSN 1472-0817

Alexander, Matthew and Maclaren, Andrew and O'Gorman, Kevin D and White, Christopher (2012) Priority queues : where social justice and equity collide. Tourism Management, 33 (4). pp. 875-884. ISSN 0261-5177

Ibeh, Kevin and Wilson, Juliette and Chizema, A (2012) The internationalization of African firms 1995–2011 : review and implications. Thunderbird International Business Review, 54 (4). 411–427. ISSN 1096-4762

Wilson, Alan and Murphy, Hilary and Cambra-Fierro, J.J. (2012) Hospitality and travel : the nature and implications of user-generated content. Cornell Hospitality Quarterly, 53 (3). pp. 220-228. ISSN 1938-9655

Demangeot, Catherine and Sankaran, Kizhekepat (2012) Cultural pluralism : uncovering consumption patterns in a multicultural environment. Journal of Marketing Management, 28 (7-8). pp. 760-783. ISSN 0267-257X

Hynes, Niki and Wilson, Juliette (2012) Co-evolutionary dynamics in strategic alliances : the influence of the industry lifecycle. Technological Forecasting and Social Change, 79 (6). pp. 1169-1175. ISSN 0040-1625

Tadajewski, Mark and Jafari, Aliakbar (2012) Virtual special issue: reflections on the relationships between power, knowledge and marketplace agency. Marketing Theory (Virtua). ISSN 1470-5931

Rosenbaum, Mark S. and Walsh, Gianfranco (2012) Service nepotism in the marketplace. British Journal of Management, 23 (2). pp. 241-256. ISSN 1045-3172

Chan, H.K. and He, Hong-Wei and Wang, W.Y.C. (2012) Green marketing and its impact on supply chain management in industrial markets. Industrial Marketing Management, 41 (4). pp. 557-562. ISSN 0019-8501

Chan, R. Y. K. and He, Hong-Wei and Chan, H.K. and Wang, W. Y. C. (2012) Environmental orientation and corporate performance : The mediation mechanism of green supply chain management and moderating effect of competitive intensity. Industrial Marketing Management, 41 (4). pp. 621-630. ISSN 0019-8501

He, Hongwei and Li, Yan and Harris, Lloyd (2012) Social identity perspective on brand loyalty. Journal of Business Research, 65 (5). pp. 648-657. ISSN 0148-2963

Alexander, Matthew (2012) ScotRail and Adopt A Station : the indirect benefits of community involvement in public transport spaces. Scottish Transport Review, 54 (April). pp. 18-20.

Freel, M. and Carter, S.L. and Tagg, Stephen and Mason, Colin (2012) The latent demand for bank debt : characterizing 'discouraged borrowers'. Small Business Economics, 38 (4). pp. 399-418.

Jafari, Aliakbar and Firat, Fuat and Suerdem, Ahmet and Askegaard, Søren and Dalli, Daniele (2012) Non-western contexts: the invisible half. Marketing Theory, 12 (1). pp. 3-12.

Jafari, Aliakbar and Süerdem, Ahmet (2012) An analysis of material consumption culture in the Muslim world. Marketing Theory, 12 (1). pp. 59-77.

Finch, John and Wagner, Beverly A and Hynes, Niki (2012) Resources prospectively : how actors mobilize resources in business settings. Journal of Business Research, 65 (2). 164–174. ISSN 0148-2963

Hamilton, Kathy (2012) Low-income families and coping through brands : inclusion or stigma? Sociology, 46 (1). pp. 74-90. ISSN 0038-0385

Paliwoda, Stanley and Laforet, Sylvie and Chen, Junsong (2012) Editorial: introduction to the Focus on China special issue. Journal of World Business, 47 (1). pp. 1-3. ISSN 1090-9516 (Unpublished)

Stead, Martine and Caswell, Stephen and Craigie, Angela M. and Eadie, Douglas and Anderson, Annie S. and Kirk, Alison, The BeWEL team 3 (2012) Understanding the potential and challenges of adenoma treatment as a prevention opportunity : insights from the BeWEL formative study. Preventive Medicine, 54 (1). pp. 97-103. ISSN 0091-7435

Kawaf, Fatema and Tagg, Stephen (2012) Online shopping environments in fashion shopping : an S-O-R based review. Marketing Review, 12 (2). pp. 161-180. ISSN 1469-347X

Laforet, Sylvie and Paliwoda, Stanley and Chen, Junsong (2012) Focus on China - special section : introduction. Journal of World Business, 47 (1). pp. 1-3. ISSN 1090-9516

Douglas, Mercedes and Wilson, Juliette and Ennis, Sean (2012) Multiple-choice question tests : a convenient, flexible and effective learning tool? A case study. Innovations in Education and Teaching International, 49 (2). pp. 111-121. ISSN 1470-3297

He, Hong-Wei (2012) Corporate identity anchors : a managerial cognition perspective. European Journal of Marketing, 46 (5). pp. 609-625. ISSN 0309-0566

Jafari, Aliakbar (2012) Islamic marketing : insights from a critical perspective. Journal of Islamic Marketing, 3 (1). pp. 22-34. ISSN 1759-0833

Kostopoulos, Giannis and Gounaris, Spiros and Boukis, Achilleas (2012) Service blueprinting effectiveness: drivers of success. Managing Service Quality, 22 (6). pp. 580-591. ISSN 0960-4529

Papastathopoulou, Paulina and Gounaris, Spiros and Avlonitis, George (2012) The service elimination decision-making during the service life cycle : some pilot empirical evidence. European Journal of Marketing, 46 (6). pp. 844-874. ISSN 0309-0566

Tadajewski, Mark and Hewer, Anthony (2012) Editorial: Engaging marketing management. Journal of Marketing Management, 28 (7-8). ISSN 0267-257X

Tadajewski, Mark and Hewer, Anthony (2012) Global contributions to marketing management. Journal of Marketing Management. ISSN 0267-257X

Tadajewski, Mark and Hewer, Paul (2012) Editorial: paradigmatic and geographic diversity in marketing theory and practice. Journal of Marketing Management, 28 (1). pp. 1-7. ISSN 0267-257X (In Press)

Tadajewski, Mark and Hewer, Paul (2012) International, Rigorous and Insightful. Journal of Marketing Management. ISSN 0267-257X (In Press)

Zavbi, Roman and Fain, Nusa and Rihtarsic, Janez (2012) Evaluation of a method and a computer tool for generating concept designs. Journal of Engineering Design. ISSN 1466-1837

Broderick, A.J. and Demangeot, Catherine and Adkins, Natalie Ross and Ferguson, Nakeisha S. and Henderson, Geraldine Rosa and Johnson, Guillaume and Kipnis, Eva and Mandiberg, James M. and Mueller, Rene Dentiste and Pullig, Chris and Roy, Abhijit and Zuñiga, Miguel (2011) Consumer empowerment in multicultural marketplaces: Navigating multicultural identities to reduce consumer vulnerability. Journal of Research for Consumers (19). ISSN 1444-6359

Onyia, Okey Peter and Tagg, Stephen K (2011) Effects of demographic factors on bank customers' attitudes and intention toward Internet banking adoption in a major developing African country. Journal of Financial Services Marketing, 16 (3/4). pp. 294-315. ISSN 1363-0539

Dolfsma, W. and Finch, J. and McMaster, R. (2011) Identifying institutional vulnerability : the importance of language, and system boundaries. Journal of Economic Issues, 45 (4). pp. 805-818. ISSN 0021-3624

Lemke, Fred and Clark, Moira and Wilson, Hugh (2011) Customer experience quality : an exploration in business and consumer contexts using repertory grid technique. Journal of the Academy of Marketing Science, 39 (6). pp. 846-869. ISSN 0092-0703

Broderick, Amanda J. and Demangeot, Catherine and Kipnis, Eva and Zuñiga, Miguel and Roy, Abhijit and Pullig, Chris and Mueller, Rene Dentiste and Mandiberg, James M. and Johnson, Guillaume and Henderson, Geraldine Rosa and Ferguson, Nakeisha S. and Adkins, Natalie Ross (2011) No harm done? Culture-based branding and its impact on consumer vulnerability: a research agenda. Social Business, 1 (3). pp. 263-280. ISSN 2044-9860

Sankaran, Kizhekepat and Demangeot, Catherine (2011) On becoming a culturally plural consumer. Journal of Consumer Marketing, 28 (7). pp. 540-549.

Blut, M. and Backhaus, C. and Heussler, T. and Woisetschlager, D. M. and Evanschitzky, H. and Ahlert, D. (2011) What to expect after the honeymoon : testing a lifecycle theory of franchise relationships. Journal of Retailing, 87 (3). pp. 306-319. ISSN 0022-4359

Cambra-Fierro, Jesus J. and Hart, Susan and Mur, Ana Fuster and Redondo, Yolanda Polo (2011) Looking for performance : how innovation and strategy may affect market orientation models. Innovation: Organization and Management, 13 (2). 154 - 172. ISSN 2204-0226

Finch, John and Geiger, Susi (2011) Constructing and contesting markets through the market object. Industrial Marketing Management, 40 (6). pp. 899-906.

Paliwoda, Stanley (2011) Critically evaluating the IMP research contribution. Industrial Marketing Management, 40 (6). pp. 1055-1056.

Story, Vicky and O'Malley, Lisa and Hart, Susan (2011) Roles, role performance and radical innovation competences. Industrial Marketing Management, 40 (6). 952 - 966.

Tadajewski, Mark and Hewer, Paul (2011) Reflecting the intellectual and practical vitality of the marketing community. Journal of Marketing Management, 27 (9). pp. 869-873. ISSN 0267-257X

Woisetschlager, D. M. and Lentz, P. and Evanschitzky, H. (2011) How habits, social ties, and economic switching barriers affect customer loyalty in contractual service settings. Journal of Business Research, 64 (8). pp. 800-808. ISSN 0148-2963

Fain, Nusa and Kline, Mihael and Duhovnik, Joze (2011) Integrating R&D and marketing in new product development. Strojniski Vestnik, 57 (7-8). pp. 599-609. ISSN 0039-2480

Geiger, Susi and Finch, John (2011) Buyer-seller interactions in mature industrial markets. Journal of Personal Selling and Sales Management, 31 (3). pp. 255-268. ISSN 0885-3134

Liu, Rebecca and Hart, Susan (2011) Does experience matter? : a study of knowledge processes and uncertainty reduction in solution innovation. Industrial Marketing Management, 40 (5). 691 - 698.

Pike, Steven and Murdy, Samantha and Lings, Ian (2011) Visitor relationship orientation of destination marketing organisations. Journal of Travel Research, 50 (4). pp. 443-453. ISSN 0047-2875

Walsh, G. and Shiu, E. and Hassan, L. M. and Michaelidou, N. and Beatty, S. E. (2011) Emotions, store-environmental cues, store-choice criteria, and marketing outcomes. Journal of Business Research, 64 (7). pp. 737-744. ISSN 0148-2963

Brownlie, Douglas and Hewer, Paul (2011) Articulating consumers through practices of vernacular creativity. Scandinavian Journal of Management, 27 (2). pp. 243-253. ISSN 0956-5221

Harvey, Charles and MacLean, Mairi and Gordon, Jillian and Shaw, Eleanor (2011) Andrew Carnegie and the foundations of contemporary entrepreneurial philanthropy. Business History, 53 (3). pp. 425-450. ISSN 0007-6791

He, Hong-Wei and Li, Y. (2011) CSR and service brand : the mediating effect of brand identification and moderating effect of service quality. Journal of Business Ethics, 100 (4). pp. 673-688. ISSN 0167-4544

Shiu, E.M.K. and Walsh, G. and Hassan, L.M. and Shaw, D. (2011) Consumer uncertainty, revisited. Psychology and Marketing, 28 (6). pp. 584-607. ISSN 0742-6046

Mason, Colin M. and Carter, Sara and Tagg, Stephen (2011) Invisible businesses : the characteristics of home-based businesses in the United Kingdom. Regional Studies, 45 (5). pp. 625-639. ISSN 0034-3404

Radomir, L. and Wilson, Alan and Scridon, A. (2011) Improving bank quality dimensions to increase customer satisfaction. Management and Marketing, IX (1). pp. 126-148. ISSN 1841-2416

Shiu, E. and Pervan, S. J. and Bove, L. L. and Beatty, S. E. (2011) Reflections on discriminant validity : Reexamining the Bove et al. (2009) findings. Journal of Business Research, 64 (5). pp. 497-500. ISSN 0148-2963

Brock, J. K. U. and Johnson, J. E. and Zhou, J. Y. (2011) Does distance matter for internationally-oriented small firms? Industrial Marketing Management, 40 (3). pp. 384-394. ISSN 0019-8501

Ibeh, Kevin and Kasem, Laila (2011) The network perspective and the internationalization of small and medium sized software firms from Syria. Industrial Marketing Management, 40 (3). pp. 358-367.

Ibeh, K.I.N. and Debrah, Y. (2011) Female talent development and African business schools. Journal of World Business, 46 (1). pp. 42-49. ISSN 1090-9516

Yi, Youjae and Nataraajan, Rajan and Gong, Taeshik (2011) Customer participation and citizenship behavioral influences on employee performance, satisfaction, commitment, and turnover intention. Journal of Business Research, 64 (1). pp. 87-95. ISSN 0148-2963

Brownlie, Douglas and Hewer, Paul (2011) "(Re)covering" the spectacular domestic : culinary cultures, the feminine mundane and brand Nigella. Advertising & Society Review, 12 (2).

Caemmerer, Barbara and Wilson, Alan (2011) An exploration of the service orientation discrepancy phenomenon in the public sector. Services Industries Journal, 31 (3). pp. 355-370. ISSN 0264-2069

Dunnett, S. and Brownlie, D. and Hewer, P.A. (2011) From patient to agent : collective practices and identity work in an emotional community. Advances in Consumer Research, 38.

Fain, Nusa and Schoormans, Jan and Duhovnik, Joze (2011) The effect of R&D-marketing integration on NPD success - the case of SMEs in the growing economy of Slovenia. International Journal of Technology Management, 56 (1). pp. 92-107. ISSN 0267-5730

Fierro, J. and Wilson, A.M. (2011) Qualitative data analysis software : Will it ever become mainstream? Evidence from Spain. International Journal of Market Research, 53 (1). ISSN 0025-3618

Grant, Ian and McLeod, Charlotte and Shaw, E. (2011) Conflict and advertising planning : consequences of networking for advertising planning. European Journal of Marketing, 46 (1-2). 73 - 91. ISSN 0309-0566

Hamilton, K.L. and Higgans, L. (2011) Sacred places : an exploratory investigation of consuming pilgrimage. Advances in Consumer Research, 38.

He, Hong-Wei and Li, Y. (2011) Key service drivers for high-tech service brand equity : the mediating role of overall service quality and perceived value. Journal of Marketing Management, 27 (1-2). pp. 77-99. ISSN 0267-257X

Jafari, Aliakbar (2011) Vulnerabilities of an estranged researcher and researched. European Advances in Consumer Research, 9 (1). pp. 78-79.

Jafari, Aliakbar and Suerdem, Ahmet (2011) The sacred and the profane in Islamic consumption. Advances in Consumer Research, 39 (1). pp. 427-429. ISSN 0098-9258

Kerrigan, Finola and Brownlie, Douglas and Hewer, Paul and Daza-LeTouze, Claudia (2011) 'Spinning' Warhol : celebrity brand theoretics and the logic of the celebrity brand. Journal of Marketing Management, 27 (13-14). pp. 1504-1524. ISSN 0267-257X

Punjaisri, K. and Wilson, A.M. (2011) Internal branding process : key mechanisms, outcomes and moderating factors. European Journal of Marketing, 45 (9/10). pp. 1521-1537. ISSN 0309-0566

Tadajewski, Mark and Hewer, Paul (2011) Editorial. Journal of Marketing Management, 27 (7). pp. 782-784. ISSN 0267-257X

Tadajewski, Mark and Hewer, Paul (2011) From the new editors : welcome to the Journal of Marketing Management. Journal of Marketing Management, 27 (1). pp. 1-7. ISSN 0267-257X

Tadajewski, Mark and Hewer, Paul (2011) Intellectual contributions and gap-spotting. Journal of Marketing Management, 27 (5-6). pp. 449-457. ISSN 0267-257X

Taheri, Babak and Jafari, Aliakbar (2011) Socializing through cultural consumption. Advances in Consumer Research, 39 (1). pp. 459-460. ISSN 0098-9258

Wagner, Beverly A and Hamilton, Kathy (2011) Mamma mia! : an exploration of spectacular consumption. Journal of Customer Behaviour, Winter.

Demangeot, Catherine and Broderick, Amanda J. (2010) Exploration and its manifestations in the context of online shopping. Journal of Marketing Management, 26 (13-14). 1256 - 1278.

Gounaris, Spiros and Koritos, Christos and Vassilikopoulou, Katerina (2010) Person–place congruency in the Internet Banking context. Journal of Business Research, 63 (9-10). pp. 943-949. ISSN 0148-2963

Hassan, L.M. and Shiu, E.M.K. and Michaelidou, M. (2010) The influence of nutritional information on choice : the roles of temptations, conflict, and self control. Journal of Consumer Affairs, 44 (3). pp. 499-515. ISSN 0022-0078

Finch, J.H. and Wagner, B.A. and Hynes, N. (2010) Trust and forms of capital in business-to-business activities and relationships. Industrial Marketing Management, 39 (6). pp. 1019-1027.

Fain, Nusa and Kline, Miro and Vukasinovic, Nikola and Duhovnik, Joze (2010) The impact of management on creativity and knowledge transfer in an academic virtual enterprise. Tehnicki vjesnik / Technical Gazette, 17 (3). pp. 347-351. ISSN 1330-3651

Finch, J.H. and Geiger, Susi (2010) Positioning and relating: Market boundaries and the slippery identity of the marketing object. Marketing Theory, 10 (3). pp. 237-251. ISSN 1470-5931

Fain, Nusa and Moes, Niels and Duhovnik, Joze (2010) The role of the user and the society in new product development. Strojniski Vestnik, 56 (7-8). pp. 521-530. ISSN 0039-2480

Wombacher, Jörg and Tagg, S.K. and Bürgi, Thomas and MacBryde, Jillian C. (2010) Measuring sense of community in the military : cross-cultural evidence for the validity of the brief sense of community scale and its underlying theory. Journal of Community Psychology, 38 (6). 671–687.

Teller, Christoph and Elms, Jonathan R. and Thomson, Jennifer A. and Paddison, Andrew R. (2010) Place marketing and urban retail agglomerations : an examination of shoppers place attractiveness perceptions. Place Branding and Public Diplomacy, 6 (2). pp. 124-133. ISSN 1751-8040

Geiger, Susi and Finch, J.H. (2010) Networks of mind and networks of organizations : the map metaphor in business network research. Industrial Marketing Management, 39 (3). pp. 381-389.

Evanschitzky, H. and Armstrong, J. (2010) Replications of forecasting research. International Journal of Forecasting, 26 (1). pp. 4-8. ISSN 0169-2070

Hamilton, K.L. and Hewer, P.A. (2010) Tribal mattering spaces : social-networking sites, celebrity affiliations, and tribal innovations. Journal of Marketing Management, 26 (3-4). pp. 271-289. ISSN 0267-257X

Hewer, Paul and Hamilton, Kathy (2010) On emotions and salsa : some thoughts on dancing to rethink consumers. Journal of Consumer Behaviour, 9 (2). pp. 113-125. ISSN 1472-0817

Demangeot, Catherine and Broderick, Amanda J. (2010) Consumer perceptions of online shopping environments : a gestalt approach. Psychology and Marketing, 27 (2). pp. 117-140. ISSN 0742-6046

Hewer, Paul and Brownlie, Douglas (2010) On market forces and adjustments : acknowledging consumer creativity through the aesthetics of 'debadging'. Journal of Marketing Management, 26 (5-6). pp. 428-440. ISSN 0267-257X

Bloch, Harry and Finch, John (2010) Firms and industries in evolutionary economics: Lessons from Marshall, Young, Steindl and Penrose. Journal of Evolutionary Economics, 20 (1). pp. 139-162.

Alexander, Matthew and Chen, Chein Chuan and Maclaren, Andrew C. and O'Gorman, Kevin D. (2010) Love motels : oriental phenomenon or emergent sector? International Journal of Contemporary Hospitality Management, 22 (2). pp. 194-208. ISSN 0959-6119

Alexander, Matthew and O'Gorman, Kevin D. and Woods, Katie (2010) Nutritional labelling in restaurants : whose responsibility is it anyway? International Journal of Contemporary Hospitality Management, 22 (4). pp. 572-579. ISSN 0959-6119

Alexander, Nicholas and Doherty, Anne Marie (2010) International retail research : focus, methodology and conceptual development. International Journal of Retail and Distribution Management, 38 (11/12). pp. 928-942. ISSN 0959-0552

Alexander, Nicholas and Doherty, Anne Marie and Carpenter, Jason and Moore, Marguerite (2010) Consumer receptiveness to international retail market entry. International Journal of Retail and Distribution Management, 38 (3). pp. 160-172. ISSN 0959-0552

Ali, S. and Peters, L.D. and He, Hong-Wei and Lettice, F. (2010) Market based organizational learning, dynamic, and substantive capabilities : an integrative framework. Journal of Strategic Marketing, 18 (5). pp. 363-377. ISSN 0965-254X

Caemmerer, B. and Wilson, A.M. (2010) Customer feedback mechanisms and organisational learning in service operations. International Journal of Operations and Production Management, 30 (3). pp. 288-311. ISSN 0144-3577

Cairns, Patricia and Quinn, Barry and Alexander, Nicholas and Doherty, Anne Marie (2010) The role of leadership in international retail divestment and corporate restructuring. European Business Review, 22 (1). pp. 25-42. ISSN 0955-534X

Gounaris, Spiros and Dimitriadis, Sergios and Stathakopoulos, Vlasis (2010) An examination of the effects of service quality and satisfaction on customers’ behavioral intentions in e-shopping. Journal of Services Marketing, 24 (2/3). pp. 142-156. ISSN 0887-6045

Gounaris, Spiros and Vassilikopoulou, Katerina and Chatzipanagiotou, Kalliopi C. (2010) Internal-market orientation : a misconceived aspect of marketing theory. European Journal of Marketing, 44 (11/12). pp. 1667-1699. ISSN 0309-0566

Hamill, J. (2010) e-Marketing: Ten Years On. Journal of Marketing Management. ISSN 0267-257X (In Press)

Hamilton, K.L. and Hassan, L.M. (2010) Self-concept, emotions and consumer coping : smoking across Europe. European Journal of Marketing, 44 (7/8). pp. 1101-1120. ISSN 0309-0566

Hamilton, K.L. and Hassan, L.M. (2010) Tobacco consumption in the home: impact on social relationships and marking territory. Advances in Consumer Research, 37. pp. 319-325. ISSN 0098-9258

He, Hong-Wei and Baruch, Y. (2010) Organisational identity and legitimacy under major environmental changes : tales of two UK building societies. British Journal of Management, 21 (1). pp. 44-62. ISSN 1045-3172

He, Hong-Wei and Li, Y. (2010) Consumer evaluation of technology-based vertical brand extension. European Journal of Marketing, 44 (9-10). pp. 1366-1383. ISSN 0309-0566

Hewer, P.A. and Hamilton, Kathy (2010) On consuming celebrities : the case of the Kylie e-community. Advances in Consumer Research, 38.

Jafari, Aliakbar and Goulding, Christina (2010) Globalization tug-of-war: consumption as a site of conflict. Advances in Consumer Research, 38 (1). ISSN 0098-9258

Jafari, Aliakbar and Maclaren, Pauline and Taheri, Babak (2010) The flow of cosmetic routines in Iran. Advances in Consumer Research, 38 (1). ISSN 0098-9258

Moore, Christopher and Doherty, Anne Marie and Doyle, Stephen (2010) Flagship stores as a market entry method : perspectives from luxury fashion retailing. European Journal of Marketing, 44 (1/2). pp. 139-161. ISSN 0309-0566

Walsh, G. and Hassan, L.M. and Shiu, E.M.K. and Andrews, C. and Hastings, G. (2010) Segmentation in social marketing : insights from the European Union's multi-country, anti-smoking campaign. European Journal of Marketing, 44 (7/8). pp. 1140-1164. ISSN 0309-0566

Walsh, G. and Hennig-Thurau, Thorsten and Bornemann, D. and Sassenberg, K. (2010) Does relationship quality matter in E-Services? A comparison of online and offline retailing. Journal of Retailing and Consumer Services, 17 (2). pp. 130-142. ISSN 0969-6989

Walsh, G. and Mitchell, V.W. (2010) Identifying, segmenting and profiling online communicators in an internet music context. International Journal of Internet Marketing and Advertising, 6 (1). pp. 41-64.

Walsh, G. and Mitchell, V.W. (2010) The effect of consumer confusion proneness on word of mouth, trust, and customer satisfaction. European Journal of Marketing, 44 (6). pp. 838-859. ISSN 0309-0566

Walsh, G. and Mitchell, V.W. and Miller, L. and Kilian, T. (2010) Measuring consumer vulnerability to perceived product similarity problems and its consequences. Journal of Marketing Management, 26 (1/2). pp. 146-162. ISSN 0267-257X

Walsh, Gianfranco and Mitchell, V.W. (2010) Consumers' intention to buy private label brands revisited. Journal of General Management, 35 (3). pp. 3-24. ISSN 0306-3070

Walsh, Gianfranco and Schubert, P. and Jones, C. (2010) Enterprise system investments for competitive advantage : an empirical study of Swiss SMEs. European Management Review, 7 (3). pp. 180-189. ISSN 1740-4754

Wilson, Fiona and Tagg, Stephen (2010) Social constructionism and personal constructivism : getting the business owner's view on the role of sex and gender. International Journal of Gender and Entrepreneurship, 2 (1). pp. 68-82. ISSN 1756-6266

Yi, Youjae and Gong, Taeshik (2009) The effects of customer social exchange relationships with organizations, service providers, and customers : the moderating effects of customer experience. Service Industries Journal, 29 (11). pp. 1513-1528.

Groth, M. and Hennig-Thurau, Thorsten and Walsh, Gianfranco (2009) Customer reactions to emotional labor : the roles of employee acting strategies and customer detection accuracy. Academy of Management Journal, 52 (5). pp. 958-974. ISSN 0001-4273

Brownlie, Douglas and Hewer, Paul (2009) Cultures of unruly bricolage : 'debadging' and the cultural logic of resistance. Advances in Consumer Research, 36. pp. 686-687. ISSN 0098-9258

Groth, M. and Hennig-Thurau, Thorsten and Walsh, G. (2009) The perceptive customer: how do employees' emotional labor strategies affect service outcomes? Academy of Management Journal, 52 (5). pp. 958-974.

Hamilton, Kathy (2009) Consumer decision making in low-income families : the case of conflict avoidance. Journal of Consumer Behaviour, 8 (5). pp. 252-267. ISSN 1472-0817

Walsh, G. and Beatty, S. and Shiu, E.M.K. (2009) The customer-based corporate reputation scale: replication and short form. Journal of Business Research, 62 (10). pp. 924-930. ISSN 0148-2963

Dimitratos, Pavlos and Lioukas, S. and Ibeh, Kevin and Wheeler, Colin (2009) Governance mechanisms of small and medium enterprise international partner management. British Journal of Management, 21 (3). pp. 754-771. ISSN 1045-3172

Anderson, E.M. and Mandeville, R.P. and Hutchinson, S.J. and Cameron, S.O. and Mills, P.R. and Fox, R. and Ahmed, S. and Taylor, A. and Spence, E. and Goldberg, D.J., Schering Plough (Funder) (2009) Evaluation of a general practice based Hepatitis C virus screening intervention. Scottish Medical Journal, 54 (3). pp. 3-7. ISSN 0036-9330

Geiger, S. and Finch, J.H. (2009) Industrial sales people as market actors. Industrial Marketing Management, 38 (6). pp. 608-617.

Bove, L. and Pervan, S. and Beatty, S. and Shiu, E.M.K. (2009) Service worker role in encouraging customer organizational citizenship behaviors. Journal of Business Research, 62 (7). pp. 698-705. ISSN 0148-2963

Casillas, J.C. and Moreno, A.M. and Acedo, F.J. and Gallego, M.A. and Ramos, E. (2009) An integrative model of the role of knowledge in the internationalization process. Journal of World Business, 44 (3). pp. 311-322. ISSN 1090-9516

Chandrasen, Abhirarm and Paliwoda, Stanley J. (2009) Country of assembly (COA) effect on perceived automobile quality : a Thai consumers' perspective. Journal of Marketing Management, 25 (5-6). pp. 483-499. ISSN 0267-257X

Story, V. and Hart, S. and O'Malley, L. (2009) Relational resources and competences for radical product innovation. Journal of Marketing Management, 25 (5-6). pp. 461-481. ISSN 0267-257X

Bournazos, Stylianos and Hart, Simon P and Chamberlain, Luke H and Glennie, Martin J and Dransfield, Ian (2009) Association of FcgammaRIIa (CD32a) with lipid rafts regulates ligand binding activity. Journal of Immunology, 182 (12). pp. 8026-8036. ISSN 0022-1767

Hynes, N. (2009) Corporate culture, strategic orientation, and business performance: new approaches to modeling complex relationships. Technological Forecasting and Social Change, 76 (5). pp. 644-651. ISSN 0040-1625

Mair, Judith and Thompson, Karen (2009) The UK association conference attendance decision-making process. Tourism Management, 30 (3). pp. 400-409. ISSN 0261-5177

Walsh, G. and Mitchell, V.W. and Jackson, P. and Beatty, S. (2009) Examining the antecedents and consequences of corporate reputation : a customer perspective. British Journal of Management, 20 (2). pp. 187-203. ISSN 1045-3172

Wilson, J. and Hynes, N. (2009) Co-evolution of firms and strategic alliances : theory and empirical evidence. Technological Forecasting and Social Change, 76 (5). pp. 620-628. ISSN 0040-1625

Alexander, M. and Lynch, P. and Murray, R. (2009) Reassessing the core of hospitality management education : the continuing importance of training restaurants. Journal of Hospitality, Leisure, Sport and Tourism Education, 8 (1). pp. 55-69. ISSN 1473-8376

Minnis, Helen and Green, Jonathan and O'Connor, Thomas G. and Liew, Ashley and Glaser, D. and Taylor, E. and Follan, M. and Young, D. and Barnes, J. and Gillberg, C. and Pelosi, A. and Arthur, J. and Burston, A. and Connolly, B. and Sadiq, F.A., Chief Scientist Office of the Scottish Executive (Funder) (2009) An exploratory study of the association between reactive attachment disorder and attachment narratives in early school-age children. Journal of Child Psychology and Psychiatry, 50 (8). pp. 931-942. ISSN 0021-9630

Carter, S.L. and Mason, C.M. and Tagg, S.K. (2009) Perceptions and experience of employment regulation in UK small firms. Environment and Planning C: Government and Policy, 27 (2). pp. 263-278. ISSN 1472-3425

Woods, M. and Shawky, A. and Barnes, D. and Price, D. and Long, D. and Pullan, D. (2009) Autonomous science for an exomars rover-like mission. Journal of Field Robotics, 26 (4). pp. 358-390. ISSN 1556-4959

Barnes, D. and Brown, G.L. and Brownhill, M. and German, I. and Herbert, C.J. and Jolleys, A. and Kennedy, A.R. and Liu, B. (2009) A new, flexible n,n,n-tripodal facially capping ligand system: synthesis and structural characterization of beta-triketimines and their m(co)(3) complexes (m = cr, mo, w). European Journal of Inorganic Chemistry (9). pp. 1219-1233. ISSN 1434-1948

Shiu, E.M.K. and Hassan, L.M. and Walsh, G. (2009) Demarketing tobacco through governmental policies - the 4Ps revisited. Journal of Business Research, 62. pp. 269-278. ISSN 0148-2963

Brownlie, Douglas and Hewer, Paul and Tadajewski, Mark (2009) Thinking 'communities of academic practice' : on space, enterprise and governance in marketing academia. Journal of Marketing Management, 25 (7-8). pp. 635-642. ISSN 0267-257X

Caemmerer, B. (2009) The planning and implementation of integrated marketing communications. Marketing Intelligence and Planning, 27 (4). pp. 524-538. ISSN 0263-4503

Caemmerer, B. and Banerjee, M. (2009) Understanding service relationship management in the private and the public sector. Journal of Relationship Marketing, 8 (1). pp. 68-79. ISSN 1533-2667

Demangeot, Catherine and Broderick, Amanda J. (2009) The role of exploration in creating online shopping value. Advances in Consumer Research, 36. pp. 473-481. ISSN 0098-9258

Diaz Garcia, Maria Cristina and Shaw, Eleanor and Carter, Sara (2009) Entrepreneurial capital and firm performance: gendered experiences in North and South Europe. International Review of Entrepreneurship, 7 (4). ISSN 2009-2822

Doherty, Anne Marie (2009) Market and partner selection processes in international retail franchising. Journal of Business Research, 62 (May). pp. 528-534. ISSN 0148-2963

Grant, Ian and Walsh, Gianfranco (2009) Exploring the concept of brand embarrassment: the experiences of older adolescents. Advances in Consumer Research, 36. pp. 218-224. ISSN 0098-9258

Hamilton, K.L. (2009) Consumer kids: how big business is grooming our children for profit. International Journal of Market Research, 51 (5). pp. 709-710. ISSN 0025-3618

Hamilton, K.L. (2009) Low-income families : experiences and responses to consumer exclusion. International Journal of Sociology and Social Policy, 29 (9/10). pp. 543-557.

Hamilton, K.L. (2009) Those left behind: inequality in consumer culture. Irish Marketing Review, 20 (2). pp. 40-54. ISSN 0790-7362

Hamilton, Kathy and Hewer, Paul (2009) Salsa magic: an exploratory netnographic analysis of the salsa experience. Advances in Consumer Research, 36. pp. 502-508. ISSN 0098-9258

Hassan, L.M. and Shiu, E.M.K. and Walsh, G. and Hastings, G. (2009) Help for a life without tobacco: a case study on demarketing across two levels. Marketing Intelligence and Planning, 27 (4). pp. 486-502. ISSN 0263-4503

He, Hong-Wei and Baruch, Y. (2009) Transforming organizational identity under institutional change. Journal of Organizational Change Management, 22 (6). pp. 575-599. ISSN 0953-4814

He, Hong-Wei and Mukherjee, A. (2009) Corporate identity and consumer marketing: a process model and research agenda. Journal of Marketing Communications, 15 (1). pp. 1-16. ISSN 1352-7266

Hewer, Paul and Brownlie, Douglas (2009) Culinary culture, gastrobrands and identity myths: 'Nigella', an iconic brand in the baking. Advances in Consumer Research, 36. pp. 482-487. ISSN 0098-9258

Hutchinson, Karise and Quinn, Barry and Alexander, Nicholas and Doherty, Anne Marie (2009) Retailer internationalisation: overcoming barriers to expansion. International Review of Retail, Distribution and Consumer Research, 19 (3). pp. 251-272. ISSN 0959-3969

Jafari, Aliakbar (2009) Misconceptions of culture in cross cultural business and management studies. International Journal of Management Concepts and Philosophy, 3 (4). pp. 349-361.

Paliwoda, S.J. and Slater, J. and Slater, S. (2009) Strategic inertia and the Japanese pharmaceutical industry. Multinational Business Review, 6 (4). pp. 1-23. ISSN 1525-383X

Paliwoda, S.J. and Slater, Stephanie (2009) Globalisation through the kaleidoscope. International Marketing Review, 26 (4/5). pp. 373-383. ISSN 0265-1335

Punjaisri, K. and Evanschitzky, H. and Wilson, A. (2009) Internal branding : an enabler of employees' brand-supporting behaviours. Journal of Service Management, 20 (2). pp. 209-226. ISSN 1757-5818

Punjaisri, K. and Wilson, A.M. and Evanschitzky, H. (2009) Internal branding to influence employees' brand promise delivery: a case study in Thailand. Journal of Service Management, 20 (5). pp. 561-579. ISSN 1757-5818

Shaw, Eleanor and Marlow, S. and Lam, W. and Carter, Sara L. (2009) Gender and entrepreneurial capital: implications for firm performance. International Journal of Gender and Entrepreneurship, 1 (1). pp. 25-41. ISSN 1756-6266

Slater, Stephanie and Paliwoda, Stanley and Slater, Jim (2009) The global implementation of the 'winner's competitive cycle'. Asia-Pacific Journal of Business Administration, 1 (2). pp. 144-154. ISSN 1757-4323

Tadajewski, Mark and Saren, Michael (2009) Rethinking the Emergence of Relationship Marketing. Journal of Macromarketing, 29 (2). pp. 193-206.

Tagg, S.K. (2009) Book reveiw: Doing conversation, discourse and document analysis. International Journal of Market Research, 51 (3). pp. 428-429. ISSN 0025-3618

Thompson, K.J. and Schofield, P. (2009) Segmenting and Profiling Visitors to the Ulaanbaatar Naadam Festival by Motivation. Event Management, 13 (1). pp. 1-15.

Walsh, G. (2009) Disadvantaged consumers' experiences of marketplace discrimination in services: a conceptual model of antecedents and customer outcomes. Journal of Marketing Management, 25 (1-2). pp. 143-169. ISSN 0267-257X

Walsh, G. and Gwinner, K.P. (2009) Purchasing package holidays through shop-at-home television programs: an analysis of consumer's consumption motives. Journal of Vacation Marketing, 15 (2). pp. 111-128.

Wilson, A.M. (2009) Marketing research: critical perspectives on business and management. International Journal of Market Research, 51 (6). p. 843. ISSN 0025-3618

Punjaisr, Khanyapuss and Wilson, Alan and Evanschitzky, Heiner (2008) Exploring the influences of internal branding on employees' brand promise delivery: Implications for strenthening the customer-brand relationships. Journal of Relationship Marketing, 7 (4). pp. 407-424. ISSN 1533-2667

Tadajewski, Mark and Saren, Michael (2008) The past is a foreign country : amnesia and marketing theory. Marketing Theory, 8 (4). pp. 323-338. ISSN 1470-5931

Ibeh, K.I.N. and Carter, S.L. and Poff, D. and Hamill, J. (2008) How focused are the world's top-rated business schools on educating women for global management? Journal of Business Ethics, 83 (1). pp. 65-83. ISSN 0167-4544

Ibeh, Kevin and Carter, Sara (2008) Editorial: perspectives on women, globalisation and global management. Journal of Business Ethics, 83 (1). pp. 1-3. ISSN 0167-4544

Evanschitzky, Heiner and Iyer, Gopalkrishnan R. and Caemmerer, Barbara (2008) Dimensions of satisfaction in retail settings : a research note. Journal of Relationship Marketing, 7 (3). pp. 275-285. ISSN 1533-2667

Cambra-Fierro, J.J. and Hart, S. and Polo-Redondo, Y. (2008) Environmental respect: ethics or simply business? a study in the small and medium enterprise (SME) context. Journal of Business Ethics, 82 (3). pp. 645-656. ISSN 0167-4544

Yi, Youjae and Gong, Taeshik (2008) If employees “go the extra mile,” do customers reciprocate with similar behavior? Psychology and Marketing, 25 (10). pp. 961-986. ISSN 0742-6046

Yi, Youjae and Gong, Taeshik (2008) The effects of customer justice perception and affect on customer citizenship behavior and customer dysfunctional behavior. Industrial Marketing Management, 37 (7). pp. 767-783.

Carey, Lindsey and Shaw, Deidre and Shiu, Edward (2008) The impact of ethical concerns on family consumer decision-making. International Journal of Consumer Studies, 32 (5). pp. 553-560. ISSN 1470-6423

Cambra-Fierro, J.J. and Pola-Redondo, Y. and Wilson, A.M. (2008) The influence of an organisation's corporate values on employees' personal buying behaviour. Journal of Business Ethics, 81 (1). pp. 157-167. ISSN 0167-4544

Abubakari, A.R and Lauder, W. and Agyemang, C. and Jones, M. and Kirk, A. and Bhopal, R.S. (2008) Prevalence and time trends in obesity among adult West African populations : a meta-analysis. Obesity Reviews, 9 (4). pp. 297-311. ISSN 1467-7881

Yi, Youjae and Gong, Taeshik (2008) The electronic service quality model : the moderating effect of customer self-efficacy. Psychology and Marketing, 25 (7). pp. 587-601. ISSN 0742-6046

Wheeler, C.N. and Ibeh, K.I.N. and Dimitratos, P. (2008) UK export performance research - review and implications. International Small Business Journal, 26 (2). pp. 207-239. ISSN 0266-2426

Ibeh, K.I.N. and Vissak, T. and Paliwoda, S.J. (2008) Internationalising from the European periphery: triggers, processes, and trajectories. Journal of Euromarketing, 17 (1). pp. 35-48. ISSN 1049-6483

Alexander, Matthew and Losekoot, E. and Reid, E. (2008) How change does not happen: the impact of culture on a submarine base. Tourism and Hospitality Research, 8 (4). pp. 255-264. ISSN 1467-3584

Bloch, H. and Finch, J.H. (2008) Schumpeter and Steindl on growth and the transformation to maturity in capitalism. History of Economics Review, 47. pp. 1-19. ISSN 1037-0196

Cairns, Patricia and Doherty, Anne Marie and Alexander, Nicholas and Quinn, Barry (2008) Understanding the international retail divestment process. Journal of Strategic Marketing, 16 (2). pp. 111-128. ISSN 0965-254X

Centeno, E. and Harker, M.J. and Ibrahim, E.E.B. and Wang, L.W. (2008) What is postgraduate marketing education for? observations from the UK. European Business Review, 20 (6). pp. 547-566. ISSN 0955-534X

Doyle, Stephen and Moore, Christopher and Doherty, Anne Marie and Hamilton, Morag (2008) Brand context and control : the role of the flagship store in B&B Italia. International Journal of Retail and Distribution Management, 36 (7). pp. 551-563. ISSN 0959-0552

Evanschitzky, H. and Backhaus, C. and Woisetschläger, David and Ahlert, D. (2008) Der einfluss der organisationsstruktur auf teamperformance : eine gruppenexperimentelle studie. Managementforschung, 18. pp. 1-34.

Evanschitzky, H. and Woisetschläger, David (2008) Too old to choose? the effects of age and age related constructs on consumer decision making. Advances in Consumer Research, 35. pp. 630-636. ISSN 0098-9258

Evanschitzky, H. and van Wangenheim, F. and Woisetschläger, David and Blut, M. (2008) Consumer ethnocentrism in the German market. International Marketing Review, 25 (1). pp. 7-32. ISSN 0265-1335

Finch, John H. and Acha, Virginia L. (2008) Making and exchanging a second-hand oil field, considered in an industrial marketing setting. Marketing Theory, 8 (1). pp. 45-66. ISSN 1470-5931

Gotsi, M. and Andriopoulos, C. and Wilson, A.M. (2008) Corporate re-branding: is cultural alignment the weakest link? Management Decision, 46 (1). pp. 46-57.

Gounaris, Spiros (2008) Antecedents of internal marketing practice: some preliminary empirical evidence. International Journal of Service Industry Management, 19 (3). pp. 400-434. ISSN 0956-4233

Gounaris, Spiros (2008) The notion of internal market orientation and employee job satisfaction: some preliminary evidence. Journal of Services Marketing, 22 (1). pp. 68-90. ISSN 0887-6045

Gounaris, Spiros and Koritos, Christos (2008) Investigating the drivers of Internet banking adoption decision : a comparison of three alternative frameworks. International Journal of Bank Marketing, 26 (5). pp. 282-304. ISSN 0265-2323

Gounaris, Spiros and Koritos, Christos (2008) Using the extended innovation attributes framework and consumer personal characteristics as predictors of internet banking adoption. Journal of Financial Services Marketing, 13 (1). pp. 39-51. ISSN 1363-0539

Hamill, J. and Stevenson, Alan (2008) Book review: Get to the top on google. International Journal of Market Research, 50 (6). pp. 843-844. ISSN 0025-3618

Hamilton, K.L. and Catterall, M. (2008) Cooperation and conflict in family decision making. European Advances in Consumer Research, 8.

Hamilton, K.L. and Catterall, M. (2008) I can do it! consumer coping and poverty. Advances in Consumer Research, 35. pp. 551-556. ISSN 0098-9258

Harker, M.J. and Thomas, M.J. and Crosier, K. and Brennan, R. (2008) Marketing intelligence and planning: past, present and future. Marketing Intelligence and Planning, 26 (1). pp. 7-10. ISSN 0263-4503

Hassan, L.M. and Shiu, E.M.K. and Thrasher, J. and Fong, G. and Hastings, G. (2008) Exploring the effectiveness of cigarette warning labels: findings from the United States and United Kingdom arms of the International Tobacco Control (ITC) Four Country Survey. International Journal of Nonprofit and Voluntary Sector Marketing, 13 (3). pp. 263-274.

He, Hong-Wei (2008) Corporate identity/strategy interface : implications for corporate level marketing. European Journal of Marketing, 42 (1-2). pp. 10-15. ISSN 0309-0566

Hewer, Paul and Brownlie, Douglas and Treanor, Steven and Ferguson, Pauline and Hamilton, Susan (2008) Peeps, beemers and scooby-doos: exploring community value among Scottish cruisers. Advances in Consumer Research, 35. pp. 429-438. ISSN 0098-9258

Hynes, N. (2008) Why colour matters: the importance of colour in corporate visual identity. Journal of Brand Management.

Hynes, N. and Mollenkopf, Diane A. (2008) Capturing strategic alliance outcomes: an analysis of motives, objectives and outcomes. International Journal of Technology Management, 43 (1/2/3). pp. 194-211. ISSN 0267-5730

Jafari, Aliakbar (2008) The impact of cultural globalisation on the interrelatedness of identity construction and consumption practices of Iranian youth. European Advances in Consumer Behaviour, 8. pp. 539-41. ISSN 0306-8293

Jafari, Aliakbar and Goulding, Christina (2008) “We are not terrorists!” UK‐based Iranians, consumption practices and the “torn self”. Consumption, Markets and Culture, 11 (2). pp. 73-91. ISSN 1025-3866

Marlow, Susan and Carter, Sara and Shaw, Eleanor (2008) Constructing female entrepreneurship policy in the UK : is the US a relevant benchmark? Environment and Planning C: Government and Policy, 26 (2). pp. 335-351. ISSN 1472-3425

Mukherjee, A. and He, Hong-Wei (2008) Company identity and marketing : an integrative framework. Journal of Marketing Theory and Practice, 16 (2). pp. 111-125. ISSN 1069-6679

Paliwoda, S.J. and Petrovici, D. (2008) Reasoned action and food choice in a transitional economy. Journal of East West Business, 14 (3-4). pp. 249-270. ISSN 1066-9868

Sharma, A. and Iyer, G.R. and Evanschitzky, H. (2008) Personal selling of high technology products : the solutions selling imperative. Journal of Relationship Marketing, 7 (3). pp. 287-308.

Shaw, Eleanor and Lam, Wing and Carter, Sara (2008) The role of entrepreneurial capital in building service reputation. Services Industries Journal, 28 (7). pp. 899-917. ISSN 0264-2069

Shaw, Eleanor and Stringfellow, Lindsay Jane (2008) Conceptualising entrepreneurial capital for a study of performance in small professional service firms. International Journal of Entrepreneurial Behaviour and Research, 15 (2). pp. 137-161. ISSN 1355-2554

Story, V. and O'Malley, L. and Hart, S. and Saker, J. (2008) The development of relationships and networks for successful radical innovation. Journal of Customer Behaviour, 7 (3). pp. 187-200. ISSN 1475-3928

Szwejczewski, Marek and Mitchell, Rick and Lemke, Fred (2008) Risk Measurement and Management During New Product Development : An Exploratory Study. International Journal of Risk Assessment and Management, 9 (3). pp. 277-287. ISSN 1466-8297

Vogel, V. and Evanschitzky, H. and Ramaseshan, R. (2008) Customer equity drivers and future sales. Journal of Marketing, 72 (6). pp. 98-108.

Vrontis, Demetris and Paliwoda, Stanley J. (2008) Branding and the Cyprus wine industry. Journal of Brand Management, 16 (3). pp. 145-159.

Walsh, G. and Wunderlich, M. and Evanschitzky, H. (2008) Analysis of moderator variables: investigating the customer satisfaction-loyalty link. European Journal of Marketing, 42 (9/10). pp. 977-1004. ISSN 0309-0566

Wilson, A.M. (2008) Esomar market research handbook. International Journal of Market Research, 50 (4). pp. 559-560. ISSN 0025-3618

Evanschitzky, H. (2007) Market orientation of service networks: direct and indirect effects on sustained competitive advantage. Journal of Strategic Marketing, 15 (4). pp. 349-368. ISSN 0965-254X

Ibrahim, E.E.B. and Ezepue, P.O. (2007) Factors stimulating initial export activity: any difference for Nigerian firms? Journal of African Business, 8 (2). pp. 7-26. ISSN 1522-8916

Punjaisri, K. and Wilson, A.M. (2007) The role of internal branding in the delivery of employee brand promise. Journal of Brand Management, 15 (1). pp. 57-70.

Vos, Ed and Yeh, Andy Jia-Yuh and Carter, Sara L. and Tagg, Stephen K. (2007) The happy story of small business financing. Journal of Banking and Finance, 31 (9). pp. 2648-2672. ISSN 0378-4266

Hibbert, S.A. and Smith, A. and Davies, A. and Ireland, F. (2007) Guilt appeals: persuasion knowledge and charitable giving. Psychology and Marketing, 24 (8). pp. 723-742. ISSN 0742-6046

O'Gorman, Kevin D. and Thompson, Karen (2007) Mongolian hospitality: intrepid travelling. Hospitality Review, 9 (3). pp. 19-27. ISSN 1464-9101

Van Wangenheim, F. and Evanschitzky, H. and Wunderlich, M. (2007) Does the employee-customer satisfaction link hold for all employee groups? Journal of Business Research, 60 (7). pp. 690-697. ISSN 0148-2963

Brownlie, Douglas and Hewer, Paul and Ferguson, Pauline (2007) Theory into practice : meditations on cultures of accountability and interdisciplinarity in marketing research. Journal of Marketing Management, 23 (5-6). pp. 395-409. ISSN 0267-257X

Wilson, Fiona and Carter, Sara and Tagg, Stephen and Shaw, Eleanor and Lam, Wing (2007) Bank loan officers' perceptions of business owners: the role of gender. British Journal of Management, 18 (2). pp. 154-171. ISSN 1045-3172

Carter, S.L. and Shaw, E. and Lam, W. and Wilson, F. (2007) Gender, entrepreneurship, and bank lending : the criteria and processes used by bank loan officers in assessing applications. Entrepreneurship Theory and Practice, 31 (3). pp. 427-444. ISSN 1042-2587

Evanschitzky, H. and Baumgarth, C. and Hubbard, R. and Armstrong, J. (2007) Replication research's disturbing trend. Journal of Business Research, 60 (4). pp. 411-415. ISSN 0148-2963

Walsh, G. and Beatty, S. (2007) Customer-based corporate reputation of a service firm : scale development and validation. Journal of the Academy of Marketing Science, 35 (1). pp. 127-143. ISSN 0092-0703

Demangeot, C. and Broderick, A.J. (2007) Conceptualising consumer behaviour in online shopping environment. International Journal of Retail and Distribution Management, 35 (11). pp. 878-894. ISSN 0959-0552

Acedo, F.J. and Jones, M. (2007) Speed of institutionalization and entrepreneurial cognition: insights and a comparison between international new ventures, exporters and domestic firms. Journal of World Business, 42 (3). pp. 236-252. ISSN 1090-9516

Airey, L. and Backett-Milburn, K. and Hogg, G.M. and McKie, L. and Rankine, L. (2007) Reciprocity, work and care in the food retail sector. Work, Employment and Society. ISSN 0950-0170

Alexander, M. (2007) Reflecting on changes in operational training in UK hospitality management degree programmes. International Journal of Contemporary Hospitality Management, 19 (3). pp. 211-220. ISSN 0959-6119

Alexander, Matthew (2007) Purple rinses and pseudo escofferian menus : the problem with training restaurants. Hospitality Review, 9 (3). pp. 29-36. ISSN 1464-9101

Baum, T.G. and Thompson, K.J. (2007) Skills and labour markets in transition: a tourism skills inventory of Kyrgyzstan, Mongolia and Uzbekistan. Asia Pacific Journal of Human Resources, 45 (2). pp. 235-255. ISSN 1038-4111

Black, Iain and Tagg, Stephen (2007) A grounded theory of doctors' information search behaviour. Implications for information provision, pharmaceutical market entry and development. Journal of Marketing Management, 23 (3-4). pp. 347-366. ISSN 0267-257X

Blut, M. and Evanschitzky, H. and Vogel, V. and Ahlert, Dieter (2007) Switching barriers in the four-stage loyalty model. Advances in Consumer Research, 34. pp. 726-734. ISSN 0098-9258

Brownlie, D. and Hewer, P.A. (2007) Consumer culture matters: insights from contemporary representations of cooking. Advances in Consumer Research, 34. pp. 175-179. ISSN 0098-9258

Brownlie, D. and Hewer, P.A. (2007) Culture of consumption of car afficionados: aesthetics and consumption communities. International Journal of Sociology and Social Policy, 27 (3/4). pp. 106-119.

Brownlie, Douglas and Hewer, Paul (2007) Prime beef cuts : culinary images for thinking 'men'. Consumption, Markets and Culture, 10 (3). pp. 229-250. ISSN 1025-3866

Bryce, Derek (2007) The 2007 Iranian 'hostage crisis' : an Orientalist captivity narrative. Media Education Journal (42). pp. 13-18. ISSN 0268-1951

Downey, Hilary and Hamilton, Kathy L. and Catterall, Miriam (2007) Researching vulnerability: What about the researcher? European Journal of Marketing, 41 (7/8). pp. 734-739. ISSN 0309-0566

Evanschitzky, H. and Ahlert, D. and Blaich, G. and Kenning, P. (2007) Knowledge management in knowledge intensive service networks: a strategic management approach. Management Decision, 45 (2). pp. 265-283.

Evanschitzky, H. and Kenning, P. and Vogel, V. and Ahlert, D. (2007) Consumer price knowledge in the market for apparel. International Journal of Retail and Distribution Management, 35 (2). pp. 97-119. ISSN 0959-0552

Finch, J.H. (2007) Economic sociology as a strange other to both sociology and economics. History of the Human Sciences, 20 (2). pp. 123-140.

Gounaris, Spiros and Chatzipanagioti, Kalliopi (2007) Measuring the effectiveness of marketing information systems: an empirically validated instrument. Marketing Intelligence and Planning, 25 (6). pp. 612-631. ISSN 0263-4503

Gounaris, Spiros and Tzempelikos, Nektarios and Chatzipanagioti, Kalliopi (2007) The relationships of customer-perceived value, satisfaction, loyalty and behavioral intentions. Journal of Relationship Marketing, 6 (1). pp. 63-87. ISSN 1533-2667

Grant, I. and McLeod, C. (2007) Advertising agency planning - conceptualising network relationships. Journal of Marketing Management, 23 (5/6). pp. 425-442. ISSN 0267-257X

Grant, I. and O'Donohoe, S. (2007) Brand in hand? a contextualised account of adolescents' mobile phone consupmtion. Advances in Consumer Research, 34. pp. 280-285. ISSN 0098-9258

Grant, Ian and O'Donohoe, Stephanie (2007) Why young consumers are not open to mobile marketing communications. International Journal of Advertising, 26 (2). pp. 223-246. ISSN 0265-0487

Grant, Ian C. and Hassan, Louise M. and Hastings, Gerard B. and Mackintosh, Anne Marie and Eadie, Douglas, Cancer Research UK (Funder) (2007) The influence of branding on adolescent smoking behaviour: exploring the mediating role of image and attitudes. International Journal of Nonprofit and Voluntary Sector Marketing, 13 (3). pp. 1-11.

Hamilton, K.L. and Catterall, M. (2007) Love and consumption in poor families headed by lone mothers. Advances in Consumer Research, 34. pp. 559-564. ISSN 0098-9258

Hassan, L.M. and Shiu, E.M.K. (2007) Gender differences in low risk single-occasion drinking: an application of the theory of planned behaviour. International Journal of Consumer Studies, 31 (4). pp. 317-325. ISSN 1470-6423

Hassan, L.M. and Walsh, G. and Shiu, E.M.K. and Hastings, G. and Harris, F. (2007) Modeling persuasion in social advertising: a study of responsible thinking in anti-smoking promotion in eight Eastern EU (European Union) member states. Journal of Advertising, 36 (2). ISSN 0091-3367

He, Hong-Wei and Balmer, J. (2007) Identity studies : multiple perspectives and implications for corporate-level marketing. European Journal of Marketing, 41 (7/8). pp. 765-785. ISSN 0309-0566

He, Hong-Wei and Balmer, J. (2007) Perceived corporate identity/strategy dissonance : triggers and managerial responses. Journal of General Management, 33 (1). pp. 71-91. ISSN 0306-3070

He, Hong-Wei and Mukherjee, A. (2007) I am, ergo I shop : does store image congruity explain shopping behaviour of Chinese consumers? Journal of Marketing Management, 23 (5-6). pp. 443-460. ISSN 0267-257X

Hutchinson, Karise and Alexander, Nicholas and Quinn, Barry and Doherty, Anne Marie (2007) Internationalization motives and facilitating factors : qualitative evidence from smaller specialist retailers. Journal of International Marketing, 15 (3). pp. 96-122. ISSN 1069-031X

Jafari, Aliakbar (2007) Two Tales of a City: an exploratory study of cultural consumption among Iranian youth. Iranian Studies, 40 (3). pp. 367-383. ISSN 0021-0862

Paliwoda, S.J. (2007) Ethnicity and decision making for internationalization. Management Decision, 45 (10). pp. 1622-1635.

Paliwoda, S.J. and Librowicz, M. (2007) Positioning a MBA program against the effects of ideology, culture and economic growth. Journal of Teaching in International Business, 19 (1). pp. 5-27. ISSN 0897-5930

Paliwoda, S.J. and Marinova, S. (2007) The marketing challenges within the enlarged single European market. European Journal of Marketing, 41 (3-4). pp. 233-244. ISSN 0309-0566

Paliwoda, S.J. and Vissak, T. and Ibeh, K.I.N. (2007) Internationalising from the European periphery: triggers, pressures and trajectories. Journal of Euromarketing, 17 (1). pp. 35-48. ISSN 1049-6483

Petrovici, D. and Paliwoda, S.J. (2007) An empirical examination of public attitudes towards advertising in a transitional economy. International Journal of Advertising, 26 (2). pp. 247-276.

Powell, Shaun M. and Ennis, Sean (2007) Organisational marketing in the creative industries. Qualitative Market Research: An International Journal, 10 (4). pp. 375-389. ISSN 1352-2752

Schofield, P. and Thompson, K.J. (2007) Visitor motivation, satisfaction and behavioural intention : the 2005 Naadam Festival, Ulaanbaatar. International Journal of Tourism Research, 9 (5). pp. 329-344. ISSN 1099-2340

Sharma, A. and Levy, M. and Evanschitzky, H. (2007) The variance in sales performance explained by the knowledge structures of salespeople. Journal of Personal Selling and Sales Management, 27 (2). pp. 169-181. ISSN 0885-3134

Shaw, D. and Shiu, E.M.K. and Beckin, C. and Hassan, L. and Hogg, G. (2007) Intending to be ethical: An examination of consumer choice in sweatshop avoidance. Advances in Consumer Research, 34. pp. 31-38. ISSN 0098-9258

Shaw, Eleanor and Carter, Sara (2007) Social entrepreneurship: theoretical antecedents and empirical analyses of entrepreneurial processes and outcomes. Journal of Small Business and Enterprise Development, 14 (3). pp. 418-434. ISSN 1462-6004

Thompson, K.J. and Schofield, P. (2007) An investigation of the relationship between public transport performance and destination satisfaction. Journal of Transport Geography, 15 (2). pp. 136-144. ISSN 0966-6923

Thompson, P. and Jones, M. and Warhurst, C. (2007) From conception to consumption: creativity and the missing managerial link. Journal of Organizational Behavior, 28 (5). pp. 625-640. ISSN 0894-3796

Slater, J. and Paliwoda, S. and Pease, S. (2006) The erosion of stable shareholder practice in Japan ("Anteikabunushi Kosaku"). International Business Review, 15 (6). pp. 618-640. ISSN 0969-5931

Evanschitzky, H. and Iyer, G.R. and Plabmann, H. (2006) The relative strength of affective commitment in securing loyalty in service relationships. Journal of Business Research, 59 (12). pp. 1207-1213. ISSN 0148-2963

Fingleton, B. and Cheshire, P. and Garretsen, H. and Igliori, D.C. and McCann, P. and McCombie, J. and Monastiriotis, V. and Moore, B.R. and Roberts, M. (2006) Editorial. Spatial Economic Analysis, 1 (2). pp. 147-153. ISSN 1742-1772

Heyer, K.S. and Ibeh, K.I.N. and Young, S. (2006) Ethnic ties and ethnic networks and the internationalisation of UK-based Indian small and medium-sized enterprises. International Journal of Entrepreneurship and Innovation, 6 (6). pp. 508-525. ISSN 1465-7503

Hennig-Thurau, Thorsten and Houston, Mark B. and Walsh, G. (2006) The differing role of success drivers across sequential channels: an application to the motion picture industry. Journal of the Academy of Marketing Science, 34 (4). pp. 559-575. ISSN 0092-0703

Wilson, Alan (2006) Response rate survey : survey shows further debate needed to boost respondent numbers. Research LIve. p. 13.

Austin, N.K. and Ibeh, K.I.N. and Yee, J.C.C. (2006) Consumer trust in the online travel marketplace. Journal of Internet Commerce, 5 (2). pp. 21-39. ISSN 1533-2861

Shaw, E. and Stringfellow, L. (2006) Networks, trust and social capital. International Small Business Journal, 24 (4). pp. 424-427. ISSN 0266-2426

Kajzer, I. and Saren, M.A.J. (2006) The living product - using the creative nature of metaphors in the search for sustainable marketing. Business Strategy and the Environment, 17 (6). pp. 398-410. ISSN 0964-4733

Acedo, F.J. and Barroso, C. and Casanueva, C. and Galán, J.L. (2006) Co-authorship in management and organizational studies: an empirical and network analysis. Journal of Management Studies, 43 (5). pp. 957-983. ISSN 0022-2380

Acedo, F.J. and Barroso, Carmen and Galan, J.L. (2006) The resource based theory: dissemination and main trends. Strategic Management Journal, 27 (7). pp. 621-636. ISSN 0143-2095

Iyer, G.R. and Sharma, A. and Evanschitzky, H. (2006) Global marketing of industrial products: are interpersonal relationships always critical? Industrial Marketing Management, 35 (5). pp. 611-620.

Ashcroft, B.K. and Christie, C.A. and Swales, J.K. (2006) Flaws and myths in the case for Scottish fiscal autonomy. Quarterly Economic Commentary, 31 (1). pp. 33-39. ISSN 0306-7866

Hamilton, Kathy and Catterall, Miriam (2006) Transitions into poverty: An exploratory study into how families cope when faced with income reduction and limited consumption opportunities. Marketing Review, 6 (2). pp. 123-136. ISSN 1469-347X

Evanschitzky, H. and Wunderlich, M. (2006) An examination of moderator effects in the four-stage loyalty model. Journal of Service Research, 8 (4). pp. 330-345. ISSN 1094-6705

Evanschitzky, H. and van Wangenheim, F. (2006) Customer value based entry decision in international markets. Journal of Relationship Marketing, 5 (1). pp. 79-91. ISSN 1533-2667

Gounaris, Spiros (2006) Internal-market orientation and its measurement. Journal of Business Research, 59 (4). pp. 432-448. ISSN 0148-2963

He, Hong-Wei and Balmer, John (2006) Alliance brands : building corporate brands through strategic alliances? Journal of Brand Management, 13 (4/5). pp. 242-256. ISSN 1350-231X

Mason, Colin M. and Carter, Sara and Tagg, Stephen K. (2006) The effect of the national minimum wage on the UK small business sector : a geographical analysis. Environment and Planning C: Government and Policy, 24 (1). pp. 99-116. ISSN 1472-3425

Egan, J. and Harker, M.J. (2006) The past, present and future of relationship marketing. Journal of Marketing Management, 22 (1). pp. 215-242. ISSN 0267-257X

Hynes, Niki and Gurau, Calin and Chan, Henry (2006) Consumer trust and its effect on sustainable e-commerce development in China. World Review of Entrepreneurship, Management and Sustainable Development, 2 (1-2). pp. 23-35. ISSN 1746-0573

Donnelly, Mike and Kerr, Neil J. and Rimmer, Russell and Shiu, Edward M. (2006) Assessing the quality of police services using SERVQUAL. Policing: An International Journal of Police Strategies and Management, 29 (1). pp. 92-105. ISSN 1363-951X

Demangeot, Catherine and Broderick, Amanda J. (2006) Exploring the experiential intensity of online shopping environments. Qualitative Market Research: An International Journal, 9 (4). pp. 325-351. ISSN 1352-2752

Brownlie, D. and Hewer, P.A. (2006) Stoveside potterings and other transformations: on cooking representations of culinary culture. Advances in Consumer Research, 7. pp. 623-634. ISSN 0098-9258

Brownlie, D. and Hewer, P.A. and Treanor, S. (2006) Identity in motion: an exploratory study of conspicious consumption among car cruisers. Finanza Marketing e Produzione, 5. pp. 99-107. ISSN 1593-2230

Chen, J. and Paliwoda, S. (2006) Identifying and measuring knowledge transfer in the consumer new brand purchase decision. Journal of Euromarketing, 15 (3). pp. 51-72. ISSN 1049-6483

Crestani, F. and Dunlop, M. and Jones, M. and Jones, S. and Mizzaro, S. (2006) Theme issue on interactive mobile information access. Personal and Ubiquitous Computing, 10 (4). pp. 193-194. ISSN 1617-4909

Doherty, Anne Marie and Alexander, Nicholas (2006) Power and control in international retail franchising. European Journal of Marketing, 40 (11/12). pp. 1292-1316. ISSN 0309-0566

Evanschitzky, H. and Aalto-Setälä, V. and Kenning, P. and Vogel, V. (2006) Differences in consumer price knowledge between Germany and Finland: a cross-cultural study. International Review of Retail, Distribution and Consumer Research, 16 (5). pp. 591-599.

Evanschitzky, H. and Ahlert, D. (2006) Multi-channel management im spannungsfeld von kundenzufriedenheit und organisation (Multi-channel management in the interaction between customer and organization). Thexis, 4. pp. 21-25.

Fong, G. T. and Hyland, A. and Borland, R. and Hammond, D. and Hastings, G. and McNeill, A. and Anderson, S. and Cummings, K. M. and Allwright, S. and Mulcahy, M. and Howell, F. and Clancy, L. and Thompson, M. E. and Connolly, G. and Driezen, P. (2006) Reductions in tobacco smoke pollution and increases in support for smoke-free public places following the implementation of comprehensive smoke-free workplace legislation in the Republic of Ireland : findings from the ITC Ireland/UK Survey. Tobacco Control, 15 (Suppl ). iii51-iii58. ISSN 0964-4563

Goffin, Keith and Lemke, Fred and Szwejczewski, Marek (2006) An exploratory study of ‘close’ supplier-manufacturer relationships. Journal of Operations Management, 24 (2). pp. 189-209. ISSN 0272-6963

Gonzales, A. and Paliwoda, S.J. (2006) Segmenting the older consumer for online travel. Marketing Review, 6. pp. 331-348. ISSN 1469-347X

Gounaris, Spiros and Avlonitis, George and Papastathopoulou, Paulina (2006) Uncovering the keys to successful service elimination : project ServDrop. Journal of Services Marketing, 20 (1). pp. 24-36. ISSN 0887-6045

Grant, I. (2006) Creative approaches to new media research. Young Consumers: Insights and Ideas for Responsble Marketers, 7 (2). pp. 51-56. ISSN 1747-3616

Hamilton, K.L. and Catterall, M. (2006) Consuming love in poor families: Children's influence on consumption decisions. Journal of Marketing Management, 22 (9-10). pp. 1031-1052. ISSN 0267-257X

Hamilton, K.L. and Downey, H. and Catterall, M. (2006) A sheep in wolf's clothing: exploring researcher vulnerability. Advances in Consumer Research, 33. pp. 672-677. ISSN 0098-9258

Harker, M.J. (2006) Full wallets: the customer perspective on loyalty cards. Journal of Consumer Behaviour. ISSN 1472-0817

Harker, M.J. (2006) Realpolitik: consumer morality and emotions in marketing relationships. Journal of Relationship Marketing. ISSN 1533-2667

Hewer, P.A. and Brownlie, D. (2006) Constructing hortiporn: on the aesthetics of stylised exteriors. Advances in Consumer Research, 33. pp. 36-42. ISSN 0098-9258

Hynes, N. and Lo, S. (2006) Innovativeness and consumer involvement in the Chinese market. Singapore Management Review, 28 (2). pp. 31-46. ISSN 0129-5977

Hynes, N. and Mollenkopf, D. (2006) Strategic orientation and performance in dedicated biotechnology firms. International Journal of Technology Marketing, 1 (3). pp. 243-264. ISSN 1741-878X

Ibeh, K.I.N. and Ibrahim, E.E.B. and Panayides, P.M. (2006) International market success among smaller agri-food companies : Some case study evidence. International Journal of Entrepreneurial Behaviour and Research, 12 (2). pp. 85-104.

Ibrahim, E.E.B. and Joseph, M. (2006) A customers' perception of electronic service delivery in the UK retail banking sector. International Journal of Bank Marketing, 24 (7). pp. 475-493.

Newholm, T. and Laing, A. and Hogg, G.M. (2006) Assumed empowerment: Consuming services in the knowledge economy. European Journal of Marketing, 40 (9-10). pp. 944-1012. ISSN 0309-0566

Ozcaglar-Toulouse, N. and Shiu, E.M.K. and Shaw, D. (2006) In search of fair trade : ethical consumer decision-making in France. International Journal of Consumer Studies, 30 (5). pp. 502-514. ISSN 1470-6423

Papastathopoulou, Paulina and Gounaris, Spiros and Avlonitis, George (2006) Successful new-to-the-market versus ‘me-too’ retail financial services : the influential role of marketing, sales, EDP/systems and operations. International Journal of Bank Marketing, 24 (1). pp. 53-70. ISSN 0265-2323

Roslender, R. and Hart, S. (2006) Interfunctional co-operation in progressing accounting for brands: the case of brand management accounting. Journal of Accounting and Organizational Change, 2 (3). pp. 229-247. ISSN 1832-5912

Shaw, Deirdre and Hogg, Gillian and Wilson, Elaine and Shiu, Edward and Hassan, Louise (2006) Fashion victim : the impact of fair trade concerns on clothing choice. Journal of Strategic Marketing, 14 (4). pp. 427-440. ISSN 0965-254X

Shaw, E. (2006) Small firm networking: an insight into outcomes and motivating factors. International Small Business Journal, 24 (1). pp. 15-29. ISSN 0266-2426

Stringfellow, Lindsay and Ennis, Sean and Brennan, Ross and Harker, Michael John (2006) Mind the gap: the relevance of marketing education to marketing practice. Marketing Intelligence and Planning, 24 (3). pp. 245-256. ISSN 0263-4503

Szwejczewski, Marek and Mitchell, Rick and Lemke, Fred (2006) A study of R&D portfolio management among UK organisations. International Journal of Management and Decision Making, 7 (6). pp. 604-616. ISSN 1462-4621

Thomson, J.A. and Hassan, L.M. and Shiu, E.M.K. and Shaw, D. (2006) Enacting risk reduction: An examination of the volitional stages of smoking cessation within Scotland. International Journal of Consumer Studies, 30 (3). pp. 256-270. ISSN 1470-6423

Tih, Siohing and Ennis, Sean (2006) Cross industry analysis of consumer assessments of internet retailers' service performance. International Journal of Retail and Distribution Management, 34 (5). pp. 290-307. ISSN 0959-0552

Tole, L.A. and Solano, C. and Herrero, M. and Perez, C. and LEONARDO, Laura and Fawcett, R. (2006) Using farmer decision-making profiles and managerial capacity as predictors of farm management and performance in Costa Rican dairy farms. Agricultural Systems, 88 (2-3). pp. 395-428. ISSN 0308-521X

Vardar, N. and Paliwoda, S.J. (2006) Coca Cola - the enduring heritage brand in Britain and Turkey. Advertising Express, VI (1). pp. 49-60. ISSN 1749-740X

Walsh, G. and Dinnie, K.J. and Weidmann, K.P. (2006) How do corporate reputation and customer satisfaction impact customer defection? A study of private energy customers in Germany. Journal of Services Marketing, 20 (6). pp. 412-420. ISSN 0887-6045

Yi, Youjae and Gong, Taeshik (2006) The antecedents and consequences of service customer citizenship and badness behavior. Seoul Journal of Business, 12 (2). pp. 145-176.

Grougiou, Vassiliki and Wilson, Alan (2005) The role of employee's age in senior customers' evaluation of the service encounter : a phenomenological study. Journal of Macromarketing, 25 (2). p. 269. ISSN 0276-1467

Acedo, F.J. and Casillas, J.C. (2005) Current paradigms in the international management field: an author co-citation analysis. International Business Review, 14 (5). pp. 619-639. ISSN 0969-5931

Gounaris, Spiros (2005) An alternative measure for assessing perceived quality of software house services. Service Industries Journal, 25 (6). pp. 803-823. ISSN 0264-2069

Hastings, Gerard and Anderson, Susan and Cooke, Emma and Gordon, Ross (2005) Alcohol marketing and young people's drinking : a review of the research. Journal of Public Health Policy, 26 (3). pp. 296-311. ISSN 0197-5897

Sakalaskaus, D. and Ibeh, K.I.N. (2005) Internet marketing and the realty sector: some cross-national insights from Canada and the UK. Journal of Euromarketing, 14 (4). pp. 53-76. ISSN 1049-6483

Grant, Ian C. (2005) Young people's relationships with online marketing practices: an intrusion too far? Journal of Marketing Management, 21 (5). pp. 607-623. ISSN 0267-257X

Hibbert, Sally A. and Home, Suzanne and Tagg, Stephen K. (2005) Charity retailers in competition for merchandise: Examining how consumers dispose of used goods. Journal of Business Research, 58 (6). pp. 819-828. ISSN 0148-2963

Fingleton, B. and Igliori, D.C. and Moore, B.R. (2005) Cluster dynamics: new evidence and projections for computing services in Great Britain. Journal of Regional Science, 45 (2). pp. 283-311. ISSN 0022-4146

Walsh, G. and Groth, M. and Wiedmann, K. (2005) An examination of consumers' motives to switch energy suppliers. Journal of Marketing Management, 21 (3). pp. 421-440. ISSN 0267-257X

Brownlie, Douglas and Hewer, Paul and Horne, Suzanne (2005) Culinary tourism : An exploratory reading of contemporary representations of cooking. Consumption, Markets and Culture, 8 (1). pp. 7-26. ISSN 1025-3866

Gounaris, Spiros (2005) Trust and commitment influences on customer retention : insights from business-to-business services. Journal of Business Research, 58 (2). pp. 126-140. ISSN 0148-2963

Erdogan, B.Z. and Tagg, S. and Hart, S. (2005) Identifying 'Dr Innovator' in the primary care sector in the UK. Journal of Medical Marketing, 5 (1). pp. 77-84. ISSN 1745-7904

Avlonitis, George and Idounas, Kostis and Gounaris, Spiros (2005) Pricing objectives over the service life cycle : some empirical evidence. European Journal of Marketing, 39 (5/6). pp. 696-714. ISSN 0309-0566

Baumgarth, C. and Evanschitzky, H. (2005) Die Rolle von Replikationen in der Marketingwissenschaft. Marketing ZFP, 27 (4). pp. 253-262. ISSN 0344-1369

Devlin, E and Anderson, S and Hastings, G and Macfadyen, L (2005) Targeting smokers via tobacco product labelling : opportunities and challenges for Pan European health promotion. Health Promotion International, 20 (1). pp. 41-49. ISSN 0957-4824

Dinnie, K.J. and Hogg, G.M. (2005) Nation branding: meeting the challenge of encapsulation. European Journal of Marketing.

Dolfsma, W. and Finch, J.H. and McMaster, R. (2005) Market and society: how do they relate and how do they contribute to welfare? Journal of Economic Issues, 39 (2). pp. 347-356. ISSN 0021-3624

Evanschitzky, H. and Ahlert, D. and Hesse, J. (2005) Zwischen relevance und rigor: der erfolgreiche einsatz der erfolgsforschung in wissenschaft und praxis. Wirtschaftswissenschaftliches Studium, 34 (7). pp. 362-367.

Gill, J. and Ibrahim, E.E.B. (2005) A positioning strategy for a tourist destination, based on analysis of customer's perceptions and satisfactions. Marketing Intelligence and Planning, 23 (2). pp. 172-188.

Gounaris, Spiros (2005) Measuring service quality in B2B services : an evaluation of the SERVQUAL scale vis-à-vis the INDSERV scale. Journal of Services Marketing, 19 (6). pp. 421-435. ISSN 0887-6045

Gounaris, Spiros and Dimitriadis, Sergios and Stathakopoulos, Vlasis (2005) Antecedents of perceived quality in the context of internet retail stores. Journal of Marketing Management, 21 (7/8). pp. 669-700. ISSN 0267-257X

Hamilton, K.L. and Catterall, M. (2005) Towards a better understanding of the low income consumer. Advances in Consumer Research, 32 (1). pp. 627-632. ISSN 0098-9258

Harris, S.G.S. and Wheeler, C.N. (2005) Entrepreneurs' relationships for internationalization: Functions, origins and strategies. International Business Review, 14 (3). pp. 187-207. ISSN 0969-5931

He, Hong-Wei and Balmer, John (2005) The saliency and significance of generic identity : an exploratory study of UK building societies. International Journal of Bank Marketing, 23 (4). pp. 334-348. ISSN 0265-2323

Hibbert, S.A. and Hogg, G.M. and Quinn, T. (2005) Social entrepreneurship: Understanding consumer motives for buying the Big Issue. Journal of Consumer Behaviour, 4 (3). pp. 159-173. ISSN 1472-0817

Hogg, G.M. and Laing, S.A. and Winkelman, D. (2005) Healthcare and the information revolution: Re-configuring the healthcare service encounter. Health Service Management Research, 17. pp. 188-199. ISSN 0951-4848

Hogg, G.M. and Laing, S.A. and Winkelman, D. (2005) The professional service encounter in the age of the Internet: an exploratory study. Journal of Services Marketing, 17 (5). pp. 476-494. ISSN 0887-6045

Ibeh, K.I.N. (2005) Toward a greater level of international entrepreneurship among agribusiness firms: Resource levers and strategic options. Management International Review, 45 (3). pp. 59-81.

Ibeh, K.I.N. and Wheeler, C.N. (2005) A resource-centred interpretation of export performance. International Entrepreneurship and Management Journal, 1 (4). pp. 539-556. ISSN 1554-7191

Ibeh, Kevin I.N. and Luo, Yin and Dinnie, Keith J. (2005) E-branding strategies of internet companies: Some preliminary insights from the UK. Journal of Brand Management, 12 (5). pp. 355-373.

Laing, Angus and Newholm, Terry and Hogg, Gillian (2005) Crisis of confidence : re-narrating the consumer-professional discourse. Advances in Consumer Research, 32. pp. 514-521. ISSN 0098-9258

Lemke, Fred and Cserba, Martin (2005) Die kraft der hidden needs. Advisory – Das Magazin für unternehmerische Kompetenz. p. 11.

Lemke, Fred and Goffin, Keith (2005) Auswahlentscheidungen objektiv treffen. Wissensmanagement – Das Magazin für Führungskräfte (7). pp. 10-12.

Lemke, Fred and Goffin, Keith (2005) Neue methoden der marktforschung – den versteckten bedürfnissen auf der spur. Sales Business. pp. 38-41.

Machado, Carlos and Thompson, Karen (2005) The adoption of open sources within higher education in Europe : a dissemination case study. Turkish Online Journal of Distance Education, 6 (1). pp. 34-51. ISSN 1302-6488

Neergaard, E. and Shaw, E. and Carter, S.L. (2005) The impact of gender, social capital and networks on business ownership: a research agenda. International Journal of Entrepreneurial Behaviour and Research, 11 (5). pp. 338-357. ISSN 1355-2554

Stead, M.V. and Tagg, S.K. and Mackintosh, A.M. and Eadie, A. (2005) Development and evaluation of a mass media theory of planned behaviour intervention to reduce speeding. Health Education Research, 20 (1). pp. 36-50. ISSN 0268-1153

Szwejczewski, Marek and Lemke, Fred and Goffin, Keith (2005) Manufacturer-supplier relationships : an empirical study of German manufacturing companies. International Journal of Operations and Production Management, 25. pp. 875-897. ISSN 0144-3577

Thompson, K.J. (2005) Post-colonial politics and resurgent heritage : the development of Krgyzstan's heritage tourism product. Current Issues in Tourism, 7 (4). pp. 370-382. ISSN 1368-3500

Wagner, Beverly and Fillis, I. (2005) An exploratory study of SME supplier development and local sourcing in the grocery retail sector. The International Journal of Retail and Distribution Management, 33 (10). pp. 716-733.

Winkelman, D. and Laing, A. and Hogg, G. (2005) The impact of the Internet on professional relationships: the case of health care. Services Industries Journal, 25 (5). pp. 675-687. ISSN 0264-2069

Hart, Susan and Sittimalakrom, Wuthichai (2004) Market orientation versus quality orientation: sources of superior business performance. Journal of Strategic Marketing, 12 (4). pp. 243-253. ISSN 0965-254X

Banerjee, M. and Hogg, G.M. and Hart, S. (2004) Does the level of experiencehave an effect on CRM programs? Exploratory research findings. Industrial Marketing Management, 33 (6). pp. 549-560.

Dinnie, Keith J. (2004) Country-of-origin 1965-2004: a literature review. Journal of Customer Behaviour, 3 (2). pp. 165-213. ISSN 1475-3928

Grant, Ian C. (2004) Communicating with young people through the eyes of practitioners. Journal of Marketing Management, 20 (5-6). pp. 591-606. ISSN 0267-257X

Gounaris, Spiros and Stathakopoulos, Vlasis (2004) Antecedents and consequences of brand loyalty : an empirical study. Journal of Brand Management, 11 (4). pp. 283-306. ISSN 1350-231X

Alexander, Nicholas and Doherty, Anne Marie (2004) International market entry : management competencies and environmental influences. European Retail Digest, 42 (Summer). pp. 14-19. ISSN 1352-9633

Carter, Sara and Tagg, Stephen and Dimitratos, Pavlos (2004) Beyond portfolio entrepreneurship: multiple income sources in small firms. Entrepreneurship and Regional Development, 16 (6). pp. 481-500. ISSN 0898-5626

Chen, J. and Paliwoda, S.J. (2004) The influence of the company name in consumer variety seeking. Journal of Brand Management, 11 (3). pp. 219-231.

Doherty, Anne Marie (2004) Fashion marketing - building the research agenda. European Journal of Marketing, 38 (7 spec). pp. 744-748. ISSN 0309-0566

Doherty, Anne Marie and Alexander, Nicholas (2004) Relationship development in international retail franchising : case study evidence from the UK fashion sector. European Journal of Marketing, 38 (9/10). pp. 1215-1235. ISSN 0309-0566

Evanschitzky, H. and Iyer, G.R. and Hesse, J. (2004) E-satisfaction: a re-examination. Journal of Retailing, 80 (3). pp. 237-247. ISSN 0022-4359

Fillis, Ian and Johansson, Ulf and Wagner, Beverly (2004) A qualitative investigation of smaller firm e-business development. Journal of Small Business and Enterprise Development, 11 (3). pp. 349-361. ISSN 1462-6004

Fingleton, B. and Igliori, D.C. and Moore, B.R. (2004) Employment growth of small high-technology firms and the role of horizontal clusters: evidence from computing services and R and D in Great Britain 1991-2000. Urban Studies, 41 (4). pp. 773-799. ISSN 0042-0980

Frimpong, J. and Wilson, A.M. (2004) A reconceptualisation of the satisfaction-service performance thesis. Journal of Services Marketing, 18 (6). pp. 471-481. ISSN 0887-6045

Goffin, Keith and Lemke, Fred (2004) Uncovering your customer’s hidden needs. European Business Forum (18). pp. 45-47.

Gounaris, Spiros and Avlonitis, George and Papastathopoulou, Paulina (2004) Managing the firms’ behaviour through market orientation development. European Journal of Marketing, 38 (11/12). pp. 1481-1508. ISSN 0309-0566

Grougiou, V. and Wilson, A.M. (2004) Call centres: the attitudes of the grey market. Journal of Customer Behaviour, 3 (2). pp. 147-164. ISSN 1475-3928

Harker, M.J. (2004) Lenses and mirrors : the customer perspective on part-time marketers. Marketing Intelligence and Planning, 22 (6). pp. 663-672. ISSN 0263-4503

Hart, Susan and Hultink, Erik Jan and Tzokas, Nikolaos (2004) Navigating the new product development process. Industrial Marketing Management, 33 (7). pp. 619-626.

Hart, Susan and Smith, Andrew and Sparks, Leigh and Tzokas, Niko (2004) Delivering customer loyalty schemes in retailing: exploring the employee dimension. International Journal of Retail and Distribution Management, 32 (4). pp. 190-204. ISSN 0959-0552

Hogg, Gillian and Laing, Angus and Newholm, Terry (2004) Talking together : consumer communities in healthcare. Advances in Consumer Research, 31. pp. 67-73. ISSN 0098-9258

Ibeh, K.I.N. (2004) Furthering export participation in less performing developing countries: the effects of entrepreneurial orientation and managerial capacity factors. International Journal of Social Economics, 31 (1). pp. 94-110.

Ibeh, K.I.N. and Brock, J.U. (2004) Conducting survey research among organisational populations in developing countries: can the drop and collect technique make a difference? International Journal of Market Research, 46 (3). pp. 375-373.

Ibeh, K.I.N. and Brock, J.U. and Zhou, J. (2004) The drop and collect survey among industrial populations: Theory and empirical evidence. Industrial Marketing Management, 33 (2). pp. 155-165.

Ibeh, K.I.N. and Lin, H.C. and Young, Stephen (2004) Information technology and electronics firms from Taiwan Province of China in the United Kingdom: Emerging trends and implications. Transnational Corporations, 13 (3). pp. 21-52.

Ibeh, Kevin and Johnson, Jeffrey E. and Dimitratos, Pavlos and Slow, Jonathan (2004) Micromultinationals: Some preliminary evidence on an emergent star of the international entrepreneurship field. Journal of International Entrepreneurship, 2 (4). pp. 289-303.

Nicolson, Donald and Webb, Julian (2004) Lawyers' duties, adversarialism and partisanship in UK legal ethics. Legal Ethics, 7 (2). pp. 133-140. ISSN 1460-728X

Shaw, D. and Grehan, E. and Shiu, E.M.K. (2004) An exploration of values in ethical consumer decision making. Journal of Consumer Behaviour, 4 (3). pp. 185-201. ISSN 1472-0817

Shaw, E. (2004) Review of B. Bjerke and C.M. Hultman, 'Entrepreneurial Marketing: the Growth of Small Firms in the New Economic Era'. International Small Business Journal, 22 (1). pp. 110-113.

Shaw, E. (2004) Social Enterpriser and Entrepreneurial Marketing: Myth or Reality. Qualitative Market Research: An International Journal, 7 (3). pp. 194-205. ISSN 1352-2752

Howcroft, B. and Hewerb, Paul and Durkin, M. (2003) Banker-customer interactions in financial services. Journal of Marketing Management, 19 (9-10). pp. 1001-1020. ISSN 0267-257X

Wakefield, M and Durrant, R and Terry-McElrath, Y and Ruel, E and Balch, GI and Anderson, S and Szczypka, G and Emery, S and Flay, B (2003) Appraisal of anti-smoking advertising by youth at risk for regular smoking : a comparative study in the United States, Australia, and Britain. Tobacco Control, 12 (Suppl ). ii82-ii86. ISSN 0964-4563

Rod, M.R.M. and Paliwoda, S.J. (2003) Multi-sector collaboration: a stakeholder perspective on a government, industry and university collaborative venture. Science and Public Policy, 30 (4). pp. 273-284. ISSN 0302-3427

Grougiou, V. and Wilson, A.M. (2003) Financial service call centres: problems encountered by the grey market. Journal of Financial Services Marketing, 7 (4). pp. 360-368. ISSN 1363-0539

Howcroft, Barry and Hewer, Paul and Hamilton, Robert (2003) Consumer decision-making styles and the purchase of financial services. Services Industries Journal, 23 (3). pp. 63-81. ISSN 0264-2069

Hart, Susan and Smith, Andrew and Sparks, Leigh and Tzokas, Nikolaos (2003) Retail loyalty schemes : results for a consumer diary study. Journal of Retailing and Consumer Services, 10 (2). pp. 109-119. ISSN 0969-6989

Crosier, Keith and Gilmore, Charlotte and Grant, Ian C. (2003) Account planning in Scottish advertising agencies: a discipline in transition. Journal of Marketing Communications, 9 (1). pp. 1-15. ISSN 1352-7266

Brennan, R. and Harker, M.J. (2003) E-marketing action. Marketing Review, 3 (4). pp. 419-431. ISSN 1469-347X

Commandeur, Harry R. and Hart, Susan and Hultink, Erik Jan and Tzokas, Nikolaos (2003) Industrial companies' evaluation criteria in new product development gates. Journal of Product Innovation Management, 20 (1). pp. 22-36. ISSN 0737-6782

Crosier, Keith and Gilmore, Charlotte and Grant, Ian C. (2003) Account planning: whose role is it anyway? Marketing Intelligence and Planning, 21 (7). pp. 462-472. ISSN 0263-4503

Erdogan, B. Zafer and Tagg, Stephen (2003) The advertising agency manager's response patterns to a mail survey and follow-ups. Marketing Intelligence and Planning, 21 (6). pp. 392-399. ISSN 0263-4503

Fillis, Ian and Johansson, Ulf and Wagner, Beverly (2003) A conceptualisation of the opportunities and barriers to e‐business development in the smaller firm. Journal of Small Business and Enterprise Development, 10 (3). pp. 336-344. ISSN 1462-6004

Glynn, William J. and De Burca, Sean and Brannick, Teresa and Fynes, Brian and Ennis, Sean (2003) Listening practices and performance in service organisations. International Journal of Service Industry Management, 14 (3). pp. 333-444. ISSN 0956-4233

Gounaris, Spiros and Dimitriadis, Sergios (2003) Assessing service quality on the WEB : evidence from B2C portals. Journal of Services Marketing, 17 (5). pp. 529-548. ISSN 0887-6045

Gounaris, Spiros and Papastathopoulou, Paulina and Avlonitis, George (2003) Assessing the importance of the development activities for successful new services : does innovativeness matter? International Journal of Bank Marketing, 21 (5). pp. 266-279. ISSN 0265-2323

Gounaris, Spiros and Stathakopoulos, Vlasis and Athanasopoulos, Andreas (2003) Antecedents to perceived service quality : an exploratory study in the banking sector. International Journal of Bank Marketing, 21 (4). pp. 168-190. ISSN 0265-2323

Grant, Ian C. and Waite, Kathryn (2003) Following the yellow brick road - young adults' experiences of the information super-highway. Qualitative Market Research: An International Journal, 6 (1). pp. 48-57. ISSN 1352-2752

Grout, Ian and Kajzer, Ingrid (2003) Breaking free from the unsustainable now. Designjournalen, 10 (1). pp. 36-45. ISSN 1400-8963

Hewer, P.A. (2003) Consuming gardens: Representations of paradise, nostalgia and postmodernism. Advances in Consumer Research, 6. pp. 327-331. ISSN 0098-9258

Hoe, Lee and Hogg, Gillian and Hart, Susan (2003) Faking it : counterfeiting and consumer contradictions. European Advances in Consumer Behaviour, 6. pp. 60-67. ISSN 0306-8293

Horne, S. and Hewer, P.A. and Kerr, K. (2003) The way we live: understanding the acquisition of living skills to facilitate the consumer empowerment of young people in the 21st century. International Journal of Consumer Studies, 23 (3). pp. 226-227. ISSN 1470-6423

Hultman, C. and Shaw, E. (2003) The interface between transactional and relational orientation in small service firm's marketing behaviour. Journal of Marketing: Theory and Practice, 11 (1). pp. 36-51. ISSN 1069-6679

Ibeh, K.I.N. (2003) On the internal drivers of export performance among Nigerian firms: Empirical findings and implications. Management Decision, 41 (3). pp. 217-225.

Ibeh, K.I.N. (2003) Toward a contingency framework of export entrepreneurship: Conceptualisations and empirical evidence. Small Business Economics, 20 (1). pp. 49-68.

Laskey, N. and Wilson, A.M. (2003) Internet based marketing research: a serious alternative to traditional research methods? Marketing Intelligence and Planning, 21 (2). pp. 79-84. ISSN 0263-4503

Lemke, Fred and Goffin, Keith and Szwejczewski, Marek (2003) Investigating the meaning of supplier-manufacturer partnerships : an exploratory study. International Journal of Physical Distribution and Logistics Management, 33 (1). pp. 12-35. ISSN 0960-0035

Shaw, D. and Shiu, E.M.K. (2003) Ethics in consumer choice: a multivariate modelling approach. European Journal of Marketing, 37 (10). pp. 1485-1498. ISSN 0309-0566

Wagner, B.A. and Fillis, I. and Johansson, U. (2003) E-business and e-supply strategy in small and medium sized businesses (SMEs). Supply Chain Management: An International Journal, 8 (4). pp. 343-354. ISSN 1359-8546

Wagner, Beverly A. and Fillis, Ian and Johansson, Ulf (2003) An empirical investigation into e-business adoption in the Scottish smaller firm. International Journal of Electronic Business, 1 (4). pp. 408-422. ISSN 1741-5063

Anderson, S and Hastings, G and MacFadyen, L (2002) Strategic marketing in the UK tobacco industry. Lancet Oncology, 3 (8). pp. 481-486. ISSN 1470-2045

Hart, Susan and Hogg, Gillian M. and Banerjee, M. (2002) An examination of primary stakeholders' opinions in CRM: Convergence and divergence? Journal of Customer Behaviour, 1 (2). pp. 241-268. ISSN 1475-3928

Hogg, Gillian M. and Laing, Angus (2002) Political exhortation, patient expectation and professional execution: Perspectives on the consumerisation of healthcare. British Journal of Management, 13 (2). pp. 173-188. ISSN 1045-3172

Finch, John H. (2002) Transferring exploration and production activities within the UK's upstream oil and gas industry: a capabilities perspective. Journal of Evolutionary Economics, 12 (1-2). pp. 55-81. ISSN 0936-9937

Roslender, R. and Hart, S. (2002) Integrating management accounting and marketing in the pursuit of competitive advantage: the case for strategic management accounting. Critical Perspectives On Accounting, 13 (2). pp. 255-277. ISSN 1045-2354

Debruyne, Marion and Griffin, Abbie and Hart, Susan and Hultink, Erik Jan and Monaert, Rudy and Robben, Henry (2002) The impact of new product launch strategies on competitive reaction in industrial markets. Journal of Product Innovation Management, 19 (2). pp. 159-170. ISSN 0737-6782

Brannick, Teresa and De Burca, Sean and Fynes, Brian and Roche, Evelyn and Ennis, Sean (2002) Service management practice-performance model: a focus on training and listening practices. Journal of European Industrial Training, 26 (8). pp. 394-403. ISSN 2046-9012

Chen, J. and Paliwoda, S.J. (2002) Adoption of new brands from multi-branding firms by Chinese consumers. Journal of Euromarketing, 12 (1). pp. 63-77. ISSN 1049-6483

Dinnie, Keith J. (2002) Implications of national identity for marketing. Marketing Review, 2 (3). pp. 285-300. ISSN 1469-347X

Doherty, Anne Marie and Quinn, Barry (2002) Retail franchising : current themes and an agenda for future research. International Journal of Retail and Distribution Management, 30 (5). pp. 224-227. ISSN 0959-0552

Finch, J.H. (2002) The role of grounded theory in developing economic theory. Journal of Economic Methodology, 9 (2). pp. 213-234.

Finch, J.H. and Macmillan, F. and Simpson, G. (2002) On the diffusion of probabilistic investment appraisal and decision-making procedures in the UK's upstream oil and gas industry. Research Policy, 31 (6). pp. 969-988. ISSN 0048-7333

Finch, J.H. and McMaster, R. (2002) On categorical variables and non-parametric statistical inference in the pursuit of causal explanations. Cambridge Journal of Economics, 26 (6). pp. 753-772.

Foxhall, G. and Laing, S.A. and Lewis, B. and Hogg, G.M. (2002) Predicting a diverse future: Directions and issues in the marketing of services. European Journal of Marketing, 36 (4). pp. 479-494. ISSN 0309-0566

Gounaris, Spiros and Avlonitis, George and Kouremenos, Athanasios and Papavasiliou, Nikolaos (2002) Market share and customer satisfaction : what is the missing link? Journal of Euromarketing, 10 (4). pp. 61-82. ISSN 1049-6483

Gounaris, Spiros and Venetis, Karin (2002) Trust in industrial service relationships : behavioral consequences, antecedents and the moderating effect of the duration of the relationship. Journal of Services Marketing, 16 (7). pp. 636-655. ISSN 0887-6045

Harker, M.J. (2002) Lingua franca. Journal of Customer Behaviour, 1 (2). pp. 195-214. ISSN 1475-3928

Hart, S. and Hogg, G.M. and Thomson, E. (2002) Does CRM deliver? Journal of Customer Behaviour, 1. pp. 241-268. ISSN 1475-3928

Howcroft, B. and Hewer, P.A. and Hamilton, R. (2002) Consumer attitude and the usage and adoption of home-based banking in the United Kingdom. International Journal of Bank Marketing, 20 (3). pp. 111-121. ISSN 0265-2323

Shaw, D. and Shiu, E.M.K. (2002) An assessment of ethical obligation and self-identity in ethical consumer decision-making: a structural equation modelling approach. International Journal of Consumer Studies, 26 (4). pp. 286-293. ISSN 1470-6423

Shaw, D. and Shiu, E.M.K. (2002) The role of ethical obligation and self-identity in ethical consumer choice. International Journal of Consumer Studies, 26 (2). pp. 109-116. ISSN 1470-6423

Shaw, E. (2002) Review of E. Joseph, 'A Welcome Engagement: SMEs and Social Inclusion'. International Small Business Journal, 20 (3). pp. 343-345.

Wilson, A. (2002) Satisfaction criteria of short-break leisure travellers. Hospitality Review, 4 (4). pp. 32-36. ISSN 1464-9101

Wilson, A.M. (2002) Attitudes towards customer satisfaction measurment in the retail sector. International Journal of Market Research, 44 (2). pp. 213-222. ISSN 0025-3618

Hart, Susan and Soehadi, A.W. and Tagg, S.K. (2001) Measuring market orientation in the Indonesian retail context. Journal of Strategic Marketing, 9 (4). pp. 285-299. ISSN 0965-254X

Barkworth, Louise and Hibbert, Sally and Horne, Suzanne and Tagg, Stephen (2001) Giving at risk? Examining perceived risk and blood donation behaviour. Journal of Marketing Management, 18 (9-10). pp. 905-922. ISSN 0267-257X

Avlonitis, George and Papastathopoulou, Paulina and Gounaris, Spiros (2001) An empirically based typology of product innovativeness for new financial services : success and failure scenarios. Journal of Product Innovation Management, 18 (5). pp. 324-341. ISSN 0737-6782

Webb, J. and Carter, Sara (2001) Sponsorship activities and the small firm sector. Managing Leisure, 6 (3). pp. 168-179. ISSN 2375-0480

Wilson, A.M. (2001) Mystery shopping: Using deception to measure service performance. Psychology and Marketing, 18 (7). pp. 721-734. ISSN 0742-6046

Hibbert, Sally and Tagg, Stephen (2001) Shopping motivation: Investigating the shopping process and outcomes of the retail experience at a craft fair. Journal of Marketing Management, 17 (3-4). pp. 341-366. ISSN 0267-257X

MacFadyen, L and Hastings, G and MacKintosh, A M (2001) Cross sectional study of young people's awareness of and involvement with tobacco marketing. BMJ, 322 (7285). pp. 513-7. ISSN 1756-1833

Gabbott, M. and Hogg, G. (2001) Non-Verbal communication in service encounters: a conceptual framework. Journal of Marketing Management, 17 (1). pp. 5-26. ISSN 0267-257X

Avlonitis, George and Gounaris, Spiros (2001) Market orientation development : a comparison of industrial vs. consumer goods companies. Journal of Business and Industrial Marketing, 16 (5). pp. 354-81.

Collinson, E.M. and Shaw, E. (2001) Entrepreneurial marketing : a historical perspective on development and practice. Management Decision, 39 (2). pp. 761-767.

Coombes, Emma and Hibbert, Sally and Hogg, Gillian and Varey, Richard (2001) Consuming identity : the case of Scotland. Advances in Consumer Research, 28 (1). pp. 328-333. ISSN 0098-9258

Finch, J.H. and Dinnie, N. (2001) Capturing Knightian advantages of large business organisations through group decision-making processes. International Journal of the Economics of Business, 8 (3). pp. 379-404.

Gotsi, D. and Wilson, Alan (2001) Corporate reputation management: Living the brand. Management Decision, 39 (2). pp. 99-104.

Ibeh, K.I.N. and Young, S. (2001) Exporting as an entrepreneurial act - an empirical study of Nigerian firms. European Journal of Marketing, 35 (5). pp. 566-586. ISSN 0309-0566

Roslender, R. and Hart, S. (2001) In search of strategic management accounting: Theoretical and field study perspectives. Management Accounting Research, 12 (3). pp. 255-279. ISSN 1044-5005

Szwejczewski, Marek and Goffin, Keith and Lemke, Fred and Pfeiffer, Rolf and Lohmüller, Bertram (2001) Supplier management in German manufacturing companies : An Empirical Investigation. International Journal of Physical Distribution and Logistics Management, 21 (5). pp. 354-373. ISSN 0960-0035

Vaughan, E. and Shiu, E.M.K. (2001) ARCHSECRET: a multi-item scale to measure service quality within the voluntary sector. International Journal of Nonprofit and Voluntary Sector Marketing, 6 (2). pp. 131-144.

Wilson, A.M. and Gotsi, D. (2001) Corporate reputation: Seeking a definition. Corporate Communications: An International Journal, 6 (1). pp. 24-31. ISSN 1356-3289

Wilson, Alan M. (2001) Understanding organisational culture and the implications for corporate marketing. European Journal of Marketing, 35 (3/4). pp. 353-367. ISSN 0309-0566

Hastings, Gerard and MacFadyen, Lynn (2000) A day in the life of an advertising man : review of internal documents from the UK tobacco industry's principal advertising agencies. British Medical Journal, 321 (7257). pp. 366-371. ISSN 1756-1833

Wilson, Alan (2000) The use of performance information in the management of service delivery. Marketing Intelligence and Planning, 18 (3). pp. 127-134. ISSN 0263-4503

Alexander, Nicholas and Doherty, Anne Marie (2000) The internationalisation of retailing : current research themes and future directions. International Marketing Review, 17 (4/5). pp. 322-326. ISSN 0265-1335

Doherty, Anne Marie (2000) Factors influencing international retailers' market entry mode strategy : qualitative evidence from the UK fashion sector. Journal of Marketing Management, 16 (1). pp. 223-245. ISSN 0267-257X

Lemke, Fred and Goffin, Keith and Szwejczewski, Marek and New, Colin and Pfeiffer, Rolf and Lohmüller, Bertram (2000) Lieferantenselektion : mit leistungsfähigen gleichgesinnten verbünden. Beschaffung Aktuell. pp. 34-37.

Quinn, Barry and Doherty, Anne Marie (2000) Power and control in international retail franchising : evidence from theory and practice. International Marketing Review, 17 (4/5). pp. 354-372. ISSN 0265-1335

Szwejczewski, Marek and Goffin, Keith and Lemke, Fred and Pfeiffer, Rolf and Lohmüller, Bertram (2000) Supplier base management : experiences from the UK and Germany. International Journal of Logistics Management, 11 (2). pp. 45-58. ISSN 0957-4093

Doherty, Anne Marie and Quinn, Barry (1999) International retail franchising : an agency theory perspective. International Journal of Retail and Distribution Management, 27 (6). pp. 224-236. ISSN 0959-0552

Harker, Michael John (1999) Relationship marketing defined? An examination of current relationship marketing definitions. Marketing Intelligence and Planning, 17 (1). pp. 13-20. ISSN 0263-4503

Doherty, Anne Marie (1999) Explaining international retailers' market entry mode strategy : internalization theory, agency theory and the importance of information asymmetry. International Review of Retail, Distribution and Consumer Research, 9 (4). pp. 379-402. ISSN 0959-3969

Lemke, Fred and Goffin, Keith and Szwejczewski, Marek and New, Colin and Pfeiffer, Rolf and Lohmüller, Bertram (1999) Effective supplier management : lessons from leading German and UK companies. Management Today. pp. 4-8.

Shaw, Susan A. and Gibbs, Juliette (1999) Procurement strategies of small retailers faced with uncertainty : an analysis of channel choice and behaviour. International Review of Retail, Distribution and Consumer Research, 9 (1). pp. 93-109. ISSN 0959-3969

Wilson, Alan (1999) Customers don't care for consolidation. Retail Finance Strategies, 1 (3). p. 16.

Wilson, Alan (1999) Get personal with your customers. Retail Finance Strategies, 1 (1). p. 17.

Wilson, Alan (1999) Satisfied with customer satisfaction? Retail Finance Strategies, 1 (2). p. 15.

Wilson, Alan and Gutmann, Justin (1998) Public transport : the role of mystery shopping in investment decisions. Journal of the Market Research Society, 40 (4). pp. 285-293.

Balmer, John and Wilson, Alan (1998) Corporate identity : there is more to it than meets the eye. International Studies of Management and Organization, 28 (3). pp. 12-31. ISSN 0020-8825

Hogg, G. and Dunne, A. and Carter, Sara (1998) Investing in People: Internal Marketing and Corporate Culture. Journal of Marketing Management, 14. pp. 879-895.

Wilson, Alan (1998) Public consultation and participation. CIPFA Competition Advisory Service Newsletter.

Wilson, Alan (1998) The role of mystery shopping in the measurement of service performance. Managing Service Quality, 8 (6). pp. 414-420. ISSN 0960-4529

Wilson, Alan (1998) The use of mystery shopping in the measurement of service delivery. Services Industries Journal, 18 (3). pp. 148-163. ISSN 0264-2069

Avlonitis, George and Gounaris, Spiros (1997) Marketing orientation and company performance : a comparative study of industrial vs. consumer goods companies. Industrial Marketing Management, 26 (5). 385–402. ISSN 0019-8501

Hughes, Kirsty and MacKintosh, Anne Marie and Hastings, G and Wheeler, C and Watson, J and Inglis, J (1997) Young people, alcohol, and designer drinks : quantitative and qualitative study. BMJ, 314 (7078). pp. 414-418. ISSN 1756-1833

Shaw, Susan A. and Gibbs, Juliette (1997) Wholesaler strategy in response to channel restructuring : an empirical examination of the UK fresh produce wholesale sector. Journal of Marketing Channels, 6 (1). pp. 35-53. ISSN 1540-7029

Wilson, Alan (1997) The culture of the branch team and its impact on service delivery and corporate identity. International Journal of Bank Marketing, 15 (5). pp. 163-168. ISSN 0265-2323

Wilson, Alan (1997) The nature of corporate culture within a service delivery environment. International Journal of Service Industry Management, 8 (1). pp. 87-102. ISSN 0956-4233

Shaw, Susan A and Gibbs, Juliette (1996) The role of marketing channels in the determination of horizontal market structure : the case of fruit and vegetable marketing by British growers. International Review of Retail, Distribution and Consumer Research, 6 (3). pp. 281-300. ISSN 0959-3969

Gibbs, Juliette and Shaw, Susan A. (1995) Implications of Changes in GATT for the Marketing Strategies of British Beef Producers. British Food Journal, 97 (1). pp. 3-10. ISSN 0007-070X

Shaw, Susan A. and Gibbs, Juliette (1995) Retailer-supplier relationships and the evolution of marketing : two food industry case studies. International Journal of Retail and Distribution Management, 23 (7). pp. 7-16. ISSN 0959-0552

Gibbs, Juliette and Shaw, Susan A. and Gabbott, Mark (1994) An analysis of price formation in the Dutch mussel industry. Aquaculture International, 2 (2). pp. 91-103. ISSN 1573-143X

Wilson, Alan (1994) Targeting policy as a competitive atrategy for european inward investment agencies. European Urban and Regional Studies, 1 (2). pp. 143-159. ISSN 0969-7764

Wilson, Alan (1992) The adoption of a retail oriented marketing mix for bank branch operations. Service Industries Journal, 12 (3). pp. 404-413. ISSN 0264-2069

MacAskill, S G and Hastings, G B and McNeill, R E and Gillon, J (1989) Scottish attitudes to blood donation and AIDS. BMJ, 298 (6679). pp. 1012-1014. ISSN 1756-1833

Book Section

Bryce, Derek; Das, Arindam and Chaudhuri, Himadri Roy and Turkdogan, Ozlem Sandikci, eds. (2024) Cultural appropriation or transculturation : the curious resilience of ‘Tiki’ culture. In: Postcolonial Marketing Communication. Springer, Singapore, pp. 97-116. ISBN 9789819702855