Global insights from the voice of the customer 2012
Wilson, Alan (2012) Global insights from the voice of the customer 2012. In: European Customer Experience World, 2012-05-22 - 2012-05-23.
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This paper provides global insights from the voice of the customer 2012
| Creators(s): |
Wilson, Alan  ORCID: https://orcid.org/0000-0002-5491-1876;
| Item type: | Conference or Workshop Item(Paper) |
|---|---|
| ID code: | 45776 |
| Keywords: | customer experience management, global insights, voice of the customer, Marketing. Distribution of products, Business, Management and Accounting(all) |
| Subjects: | Social Sciences > Commerce > Marketing. Distribution of products |
| Department: | Strathclyde Business School > Marketing |
| Depositing user: | Pure Administrator |
| Date deposited: | 08 Nov 2013 13:20 |
| Last modified: | 20 Nov 2020 02:47 |
| URI: | https://strathprints.strath.ac.uk/id/eprint/45776 |
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