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International Open Access Week! Discover open research knowledge at Strathprints...

25-31 October is International Open Access Week 2021, the theme of which is 'Building Structural Equity' into open knowledge, aligning closely with UNESCO's recently released Recommendation on Open Science.

The Strathprints repository provides a digital archive of University of Strathclyde research outputs. Up to 95% of University of Strathclyde research content published since 2015, such as papers and articles, is available from this repository as Open Access thereby supporting equity in open knowledge - and the team supporting open initiatives at Strathclyde is working tirelessly to make even more content open! Explore recent Open Access research content by world leading researchers across science, engineering, business, social sciences and humanities disciplines.

Or explore all Open Access research content...

Browse by Journal or other publication

Group by: Publication Date | Item type | No Grouping
Jump to: 2020 | 2018 | 2013 | 2009
Number of items: 7.

2020

Garrido-Moreno, Aurora and Lockett, Nigel and García-Morales, Víctor J. and King, Stephen (2020) Social media use and value-creation : a dynamic-capabilities perspective. Journal of Service Management. ISSN 1757-5818 (In Press)

2018

Hollebeek, Linda and Jaakkola, Elina and Alexander, Matthew (2018) Beyond the dyadic: customer engagement in increasingly networked environments. Journal of Service Management, 29 (3). pp. 330-332. ISSN 1757-5818

Azer, Jaylan and Alexander, Matthew (2018) Conceptualizing negatively-valenced influencing behavior : forms and triggers. Journal of Service Management. ISSN 1757-5818

Alexander, Matthew J. and Jaakkola, Elina and Hollebeek, Linda D. (2018) Zooming out : actor engagement beyond the dyadic. Journal of Service Management. ISSN 1757-5818

2013

Frimpong, Kwabena and Wilson, Alan (2013) Relative importance of satisfaction dimensions on service performance - a developing country context. Journal of Service Management, 24 (4). ISSN 1757-5818

2009

Punjaisri, K. and Wilson, A.M. and Evanschitzky, H. (2009) Internal branding to influence employees' brand promise delivery: a case study in Thailand. Journal of Service Management, 20 (5). pp. 561-579. ISSN 1757-5818

Punjaisri, K. and Evanschitzky, H. and Wilson, A. (2009) Internal branding : an enabler of employees' brand-supporting behaviours. Journal of Service Management, 20 (2). pp. 209-226. ISSN 1757-5818

This list was generated on Sat Oct 23 00:51:58 2021 BST.