Enhancing service delivery via ERP : a developing economy perspective

Frimpon, Michael and Frimpong, Kwabena and Wilson, Alan (2013) Enhancing service delivery via ERP : a developing economy perspective. In: Service Management and Science Forum, 2013-08-04 - 2013-08-06.

Abstract

This paper discusses enhancing service delivery via ERP.

ORCID iDs

Wilson, Alan ORCID: https://orcid.org/0000-0002-5491-1876

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• Item metadata

  Item type:	Conference or Workshop Item(Paper)
  ID code:	45636
  Dates:	Date Event August 2013 Published
  Keywords:	ERP implementation, service delivery, service delivery systems, Marketing. Distribution of products, Management of Technology and Innovation
  Subjects:	Social Sciences > Commerce > Marketing. Distribution of products
  Department:	Strathclyde Business School > Marketing
  Depositing user:	Pure Administrator
  Date deposited:	05 Nov 2013 11:31
  Last modified:	30 Jul 2021 01:29
  Related URLs:	Event
  URI:	https://strathprints.strath.ac.uk/id/eprint/45636