Enhancing service delivery via ERP : a developing economy perspective
Frimpon, Michael and Frimpong, Kwabena and Wilson, Alan (2013) Enhancing service delivery via ERP : a developing economy perspective. In: Service Management and Science Forum, 2013-08-04 - 2013-08-06.
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This paper discusses enhancing service delivery via ERP.
Creators(s): |
Frimpon, Michael, Frimpong, Kwabena and Wilson, Alan ![]() | Item type: | Conference or Workshop Item(Paper) |
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ID code: | 45636 |
Keywords: | ERP implementation, service delivery, service delivery systems, Marketing. Distribution of products, Management of Technology and Innovation |
Subjects: | Social Sciences > Commerce > Marketing. Distribution of products |
Department: | Strathclyde Business School > Marketing |
Depositing user: | Pure Administrator |
Date deposited: | 05 Nov 2013 11:31 |
Last modified: | 29 Jan 2021 03:21 |
Related URLs: | |
URI: | https://strathprints.strath.ac.uk/id/eprint/45636 |
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