Enhancing service delivery via ERP : a developing economy perspective
Frimpon, Michael and Frimpong, Kwabena and Wilson, Alan (2013) Enhancing service delivery via ERP : a developing economy perspective. In: Service Management and Science Forum, 2013-08-04 - 2013-08-06.
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This paper discusses enhancing service delivery via ERP.
| Author(s): | Frimpon, Michael, Frimpong, Kwabena and Wilson, Alan  ORCID: https://orcid.org/0000-0002-5491-1876 | Item type: | Conference or Workshop Item(Paper) |
|---|---|
| ID code: | 45636 |
| Keywords: | ERP implementation, service delivery, service delivery systems, Marketing. Distribution of products, Management of Technology and Innovation |
| Subjects: | Social Sciences > Commerce > Marketing. Distribution of products |
| Department: | Strathclyde Business School > Marketing |
| Depositing user: | Pure Administrator |
| Date deposited: | 05 Nov 2013 11:31 |
| Last modified: | 08 Jan 2020 19:50 |
| Related URLs: | |
| URI: | https://strathprints.strath.ac.uk/id/eprint/45636 |
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