Enhancing service delivery via ERP : a developing economy perspective

Frimpon, Michael and Frimpong, Kwabena and Wilson, Alan (2013) Enhancing service delivery via ERP : a developing economy perspective. In: Service Management and Science Forum, 2013-08-04 - 2013-08-06.

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Abstract

This paper discusses enhancing service delivery via ERP.

Creators(s): Frimpon, Michael, Frimpong, Kwabena and Wilson, Alan ORCID logoORCID: https://orcid.org/0000-0002-5491-1876;
Item type:Conference or Workshop Item(Paper)
ID code:45636
Keywords:ERP implementation, service delivery, service delivery systems, Marketing. Distribution of products, Management of Technology and Innovation
Subjects:Social Sciences > Commerce > Marketing. Distribution of products
Department:Strathclyde Business School > Marketing
Depositing user: Pure Administrator
Date deposited:05 Nov 2013 11:31
Last modified:29 Jan 2021 03:21
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URI:https://strathprints.strath.ac.uk/id/eprint/45636
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