Outsourcing services to indian call centres : an update

Wilson, Alan and Nair, L (2005) Outsourcing services to indian call centres : an update. In: XVth International Conference of RESER, 2005-09-01.

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Abstract

This paper provides an update for outsourcing services to indian call centres

ORCID iDs

Wilson, Alan ORCID logoORCID: https://orcid.org/0000-0002-5491-1876 and Nair, L;