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Wilson, Alan; Gabbott, Mark and Hogg, Gillian, eds. (1998) The use of mystery shopping in the measurement of service delivery. In: Service Industries Marketing. Frank Cass, London. ISBN 9780714644394
Open Access research that better understands changing marine ecologies...
Strathprints makes available scholarly Open Access content by researchers in the Department of Mathematics & Statistics.
Mathematics & Statistics hosts the Marine Population Modelling group which is engaged in research into topics surrounding marine resource modelling and ecology. Recent work has included important developments in the population modelling of marine species.
Explore the Open Access research of Mathematics & Statistics. Or explore all of Strathclyde's Open Access research...