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Modeling the relationship between customer perceived value, satisfaction, loyalty and behavioral intentions

Gounaris, Spiros (2006) Modeling the relationship between customer perceived value, satisfaction, loyalty and behavioral intentions. In: 35th Annual EMAC Conference, 2006-05-23.

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Abstract

This paper looks at modeling the relationship between customer perceived value, satisfaction, loyalty and behavioral intentions

Item type:	Conference or Workshop Item (Paper)
ID code:	45714
Keywords:	modeling, relationship, customer, perceived value, loyalty, behavioral intentions, satisfaction, Marketing. Distribution of products, Marketing
Subjects:	Social Sciences > Commerce > Marketing. Distribution of products
Department:	Strathclyde Business School > Marketing
Depositing user:	Pure Administrator
Date deposited:	06 Nov 2013 14:29
Last modified:	08 Feb 2019 01:21
Related URLs:	Organisation
URI:	https://strathprints.strath.ac.uk/id/eprint/45714
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