Modeling the relationship between customer perceived value, satisfaction, loyalty and behavioral intentions

Gounaris, Spiros (2006) Modeling the relationship between customer perceived value, satisfaction, loyalty and behavioral intentions. In: 35th Annual EMAC Conference, 2006-05-23.

Abstract

This paper looks at modeling the relationship between customer perceived value, satisfaction, loyalty and behavioral intentions

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• Item metadata

  Item type:	Conference or Workshop Item(Paper)
  ID code:	45714
  Dates:	Date Event May 2006 Published
  Subjects:	Social Sciences > Commerce > Marketing. Distribution of products
  Department:	Strathclyde Business School > Marketing
  Depositing user:	Pure Administrator
  Date deposited:	06 Nov 2013 14:29
  Last modified:	09 Apr 2024 05:50
  Related URLs:	Organisation
  URI:	https://strathprints.strath.ac.uk/id/eprint/45714