Outsourcing services to indian call centres : the challenges ahead
Wilson, Alan and Nair, L (2005) Outsourcing services to indian call centres : the challenges ahead. In: 14th Annual Frontiers in Services Conference, 2005-10-01.
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This paper looks at the challenges ahead for outsourcing services to indian call centres
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Wilson, Alan
Item type: Conference or Workshop Item(Paper) ID code: 45654 Dates: DateEventOctober 2005PublishedKeywords: call centres, india, challenges, Marketing. Distribution of products, Business, Management and Accounting(all), Marketing Subjects: Social Sciences > Commerce > Marketing. Distribution of products Department: Strathclyde Business School > Marketing Depositing user: Pure Administrator Date deposited: 05 Nov 2013 15:08 Last modified: 11 Feb 2021 10:58 Related URLs: URI: https://strathprints.strath.ac.uk/id/eprint/45654
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