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Osei-Frimpong, Kofi and Wilson, Alan and Lemke, Fred (2018) Patient co-creation activities in healthcare service delivery at the micro level : The influence of online access to healthcare information. Technological Forecasting and Social Change, 126. pp. 14-27. ISSN 0040-1625
2015
Osei-Frimpong, Kofi and Wilson, Alan and Owusu-Frimpong, Nana (2015) Service experiences and dyadic value cocreation in healthcare service delivery : a CIT approach. Journal of Service Theory and Practice, 25 (4). pp. 443-462. ISSN 2055-6225
Osei-Frimpong, Kofi and Wilson, Alan (2015) Value perceptions in value co-creation in healthcare service delivery at the micro level : implications for theory and practice. In: The 14th International Research Symposium on Service Excellence in Management, 2015-06-18 - 2015-06-21.
2014
Osei-Frimpong, Kofi and Wilson, Alan (2014) Patient experience and co-creation of value in healthcare service delivery. In: AMA SERVSIG 2014 International Research Conference, 2014-06-13 - 2014-06-15, University of Macedonia.
2013
Wilson, Alan and Osei-Frimpong, Kofi (2013) Conceptualizing value co-creation in health care delivery : the focal dyad perspective. In: Service Management and Science Forum, 2013-08-04 - 2013-08-06.