Escalating customer experience to the strategic level

Wilson, Alan (2013) Escalating customer experience to the strategic level. In: Customer Experience Leadership form, 2013-09-25.

Abstract

This paper discusses escalating customer experience to the strategic level.

ORCID iDs

Wilson, Alan ORCID: https://orcid.org/0000-0002-5491-1876

• Share and Export
  

  MODSSimple MetadataBibTeXEndNoteRefWorksOpenURL ContextObjectRIS (EndNote Online, Zotero, Ref manager, etc)HTML CitationRDF+N-TriplesRIOXX2 XMLRDF+N3JSONEP3 XMLMPEG-21 DIDLDublin CoreAtomRDF+XMLMultiline CSVData Cite XMLOpenURL ContextObject in SpanMETSASCII CitationRefer
• Item metadata

  Item type:	Conference or Workshop Item(Paper)
  ID code:	45631
  Dates:	Date Event 26 September 2013 Published
  Subjects:	Social Sciences > Commerce > Marketing. Distribution of products
  Department:	Strathclyde Business School > Marketing
  Depositing user:	Pure Administrator
  Date deposited:	05 Nov 2013 10:18
  Last modified:	22 Jan 2026 01:42
  Related URLs:	Related item Related item
  URI:	https://strathprints.strath.ac.uk/id/eprint/45631