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Open Access research that is solving urban design problems...

The Department of Architecture reflects the multi and trans-disciplinary nature of architecture and urbanism, focussing on real-world problems. This includes the work of the Urban Design Studies Unit (UDSU), which is pioneering 'urban morphometrics', harnessing spatial data science, urban geo-data processing, and machine learning approaches to better understand cities, their form, functions and impact, with the ultimate goal of making them more resilient.

Explore some of this Open Access research from the Departments of Architecture.

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Group by: Publication Date | Item type | No Grouping
Jump to: 2020 | 2017 | 2014 | 2013 | 2010 | 2008 | 2006 | 2005 | 2004 | 2003 | 2002
Number of items: 14.

2020

Barhorst, Jennifer Brannon and Wilson, Alan and McLean, Graeme James and Brooks, Joshua (2020) Service encounter microblog word of mouth and its impact on firm reputation. Journal of Services Marketing, 34 (5). pp. 717-733. ISSN 0887-6045

Azer, Jaylan and Alexander, Matthew (2020) Direct and indirect negatively valenced engagement behavior. Journal of Services Marketing, 34 (7). pp. 967-981. ISSN 0887-6045

2017

Boukis, Achilleas and Gounaris, Spiros and Lings, Ian (2017) Internal market orientation determinants of employee brand enactment. Journal of Services Marketing, 31 (7). pp. 690-703. ISSN 0887-6045

2014

Boukis, Achilleas and Gounaris, Spiros (2014) Linking IMO with employees' fit with their environment and reciprocal behaviours towards the firm. Journal of Services Marketing, 28 (1). 10 - 21. ISSN 0887-6045

2013

Gounaris, Spiros and Boukis, Achilles (2013) The role of employee job satisfaction in strengthening customer repurchase intentions. Journal of Services Marketing, 27 (4). pp. 322-333. ISSN 0887-6045

2010

Gounaris, Spiros and Dimitriadis, Sergios and Stathakopoulos, Vlasis (2010) An examination of the effects of service quality and satisfaction on customers’ behavioral intentions in e-shopping. Journal of Services Marketing, 24 (2/3). pp. 142-156. ISSN 0887-6045

2008

Gounaris, Spiros (2008) The notion of internal market orientation and employee job satisfaction: some preliminary evidence. Journal of Services Marketing, 22 (1). pp. 68-90. ISSN 0887-6045

2006

Walsh, G. and Dinnie, K.J. and Weidmann, K.P. (2006) How do corporate reputation and customer satisfaction impact customer defection? A study of private energy customers in Germany. Journal of Services Marketing, 20 (6). pp. 412-420. ISSN 0887-6045

Gounaris, Spiros and Avlonitis, George and Papastathopoulou, Paulina (2006) Uncovering the keys to successful service elimination : project ServDrop. Journal of Services Marketing, 20 (1). pp. 24-36. ISSN 0887-6045

2005

Hogg, G.M. and Laing, S.A. and Winkelman, D. (2005) The professional service encounter in the age of the Internet: an exploratory study. Journal of Services Marketing, 17 (5). pp. 476-494. ISSN 0887-6045

Gounaris, Spiros (2005) Measuring service quality in B2B services : an evaluation of the SERVQUAL scale vis-à-vis the INDSERV scale. Journal of Services Marketing, 19 (6). pp. 421-435. ISSN 0887-6045

2004

Frimpong, J. and Wilson, A.M. (2004) A reconceptualisation of the satisfaction-service performance thesis. Journal of Services Marketing, 18 (6). pp. 471-481. ISSN 0887-6045

2003

Gounaris, Spiros and Dimitriadis, Sergios (2003) Assessing service quality on the WEB : evidence from B2C portals. Journal of Services Marketing, 17 (5). pp. 529-548. ISSN 0887-6045

2002

Gounaris, Spiros and Venetis, Karin (2002) Trust in industrial service relationships : behavioral consequences, antecedents and the moderating effect of the duration of the relationship. Journal of Services Marketing, 16 (7). pp. 636-655. ISSN 0887-6045

This list was generated on Tue Mar 21 15:10:38 2023 GMT.