Does CRM deliver?
Hart, S. and Hogg, G.M. and Thomson, E. (2002) Does CRM deliver? Journal of Customer Behaviour, 1. pp. 241-268. ISSN 1475-3928
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Creators(s): |
Hart, S. ![]() | Item type: | Article |
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ID code: | 9486 |
Notes: | AHR - more metadata required, article title does not match journal references. |
Keywords: | Marketing. Distribution of products |
Subjects: | Social Sciences > Commerce > Marketing. Distribution of products |
Department: | Strathclyde Business School > Marketing |
Depositing user: | Strathprints Administrator |
Date deposited: | 23 Mar 2010 14:39 |
Last modified: | 12 Jan 2021 01:30 |
URI: | https://strathprints.strath.ac.uk/id/eprint/9486 |
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