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An investigation into the service orientation discrepancy phenomenon in a public sector setting

Caemmerer, Barbara and Wilson, Alan (2007) An investigation into the service orientation discrepancy phenomenon in a public sector setting. In: Academy of Marketing Conference, 2007-07-03 - 2007-07-06.

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Abstract

Conference paper looking into the service orientation discrepancy phenomenon in the public sector.

Item type:	Conference or Workshop Item (Paper)
ID code:	9446
Keywords:	service orientation discrepancy phenomenon, public sector, Marketing. Distribution of products
Subjects:	Social Sciences > Commerce > Marketing. Distribution of products
Department:	Strathclyde Business School > Marketing
Depositing user:	Strathprints Administrator
Date deposited:	18 Mar 2010 13:17
Last modified:	24 Sep 2017 00:58
Related URLs:	Organisation
URI:	https://strathprints.strath.ac.uk/id/eprint/9446
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