An investigation into the service orientation discrepancy phenomenon in a public sector setting
Caemmerer, Barbara and Wilson, Alan (2007) An investigation into the service orientation discrepancy phenomenon in a public sector setting. In: Academy of Marketing Conference, 2007-07-03 - 2007-07-06.
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Conference paper looking into the service orientation discrepancy phenomenon in the public sector.
| Author(s): | Caemmerer, Barbara and Wilson, Alan  ORCID: https://orcid.org/0000-0002-5491-1876 | Item type: | Conference or Workshop Item(Paper) |
|---|---|
| ID code: | 9446 |
| Keywords: | service orientation discrepancy phenomenon, public sector, Marketing. Distribution of products |
| Subjects: | Social Sciences > Commerce > Marketing. Distribution of products |
| Department: | Strathclyde Business School > Marketing |
| Depositing user: | Strathprints Administrator |
| Date deposited: | 18 Mar 2010 13:17 |
| Last modified: | 08 Jan 2020 19:03 |
| Related URLs: | |
| URI: | https://strathprints.strath.ac.uk/id/eprint/9446 |
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