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Open Access research that explores socio-technical phenomena & evolving information systems & behaviours...

Strathprints makes available scholarly Open Access content by researchers within the Department of Computer & Information Sciences working as part of the Strathclyde iSchool Research Group (SiRG). The SiRG specialises in understanding how people search for information and explores interactive search tools that support their information seeking and retrieval tasks. This research work also includes investigations into information behaviour, how users engage with information and the legal and ethical issues arising from information use.

Explore the Open Access research by the SiRG, or theDepartment of Computer & Information Sciences more generally. Or explore all of Strathclyde's Open Access research...

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Group by: Publication Date | Item type | No Grouping
Jump to: 2008 | 2003 | 1997
Number of items: 4.

2008

Espino-Rodríguez, Tomás F. and Lai, Pei-Chun and Baum, Tom (2008) Asset specificity in make or buy decisions for service operations. An empirical application in the Scottish hotel sector. International Journal of Service Industry Management, 19 (1). pp. 111-133. ISSN 0956-4233

Gounaris, Spiros (2008) Antecedents of internal marketing practice: some preliminary empirical evidence. International Journal of Service Industry Management, 19 (3). pp. 400-434. ISSN 0956-4233

2003

Glynn, William J. and De Burca, Sean and Brannick, Teresa and Fynes, Brian and Ennis, Sean (2003) Listening practices and performance in service organisations. International Journal of Service Industry Management, 14 (3). pp. 333-444. ISSN 0956-4233

1997

Wilson, Alan (1997) The nature of corporate culture within a service delivery environment. International Journal of Service Industry Management, 8 (1). pp. 87-102. ISSN 0956-4233

This list was generated on Mon Jan 27 22:06:48 2020 GMT.