Browse by Journal or other publication
Article
Espino-Rodríguez, Tomás F. and Lai, Pei-Chun and Baum, Tom (2008) Asset specificity in make or buy decisions for service operations. An empirical application in the Scottish hotel sector. International Journal of Service Industry Management, 19 (1). pp. 111-133. ISSN 0956-4233
Gounaris, Spiros (2008) Antecedents of internal marketing practice: some preliminary empirical evidence. International Journal of Service Industry Management, 19 (3). pp. 400-434. ISSN 0956-4233
Glynn, William J. and De Burca, Sean and Brannick, Teresa and Fynes, Brian and Ennis, Sean (2003) Listening practices and performance in service organisations. International Journal of Service Industry Management, 14 (3). pp. 333-444. ISSN 0956-4233
Wilson, Alan (1997) The nature of corporate culture within a service delivery environment. International Journal of Service Industry Management, 8 (1). pp. 87-102. ISSN 0956-4233