Ergonomics aspects of video conferencing

Moes, Niels and Koojman, Adrie and van Doorn, Ellemieke and Fain, Nusa (2008) Ergonomics aspects of video conferencing. In: Contemporary ergonomics 2008. Contemporary Ergonomics . Taylor & Francis, London, pp. 69-74. ISBN 9780415465755

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Abstract

Team cooperation in physically distributed design teams often uses video conferencing (VC) systems. Since humans have developed specific characteristics for interpersonal communication, VC should support such characteristics accordingly. Students were educated for such cooperation in masters design courses, where international, interdisciplinary teams solve a practical design problem in cooperation with a company. A key aspect was the formation of an Academic Virtual Enterprise. While they used new communication technologies, such as VC, several ergonomics problems were detected in relationship to the progress of the design task. This paper presents the main ergonomics aspects that we found for VC