Exploring the link between ‘customer experience’ and ‘value-in-use’ : empirical evidence from business and consumer sectors

Wilson, Hugh and Lemke, Fred and Clark, Moira (2010) Exploring the link between ‘customer experience’ and ‘value-in-use’ : empirical evidence from business and consumer sectors. In: 18th International Colloquium in Relationship Marketing, 2010-09-27 - 2010-09-29.

Abstract

Abstract of paper which explores the link between ‘customer experience’ and ‘value-in-use’.

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• Item metadata

  Item type:	Conference or Workshop Item(Other)
  ID code:	34542
  Dates:	Date Event 2010 Published
  Keywords:	relationship marketing , marketing, Marketing. Distribution of products
  Subjects:	Social Sciences > Commerce > Marketing. Distribution of products
  Department:	Strathclyde Business School > Marketing
  Depositing user:	Pure Administrator
  Date deposited:	14 Nov 2011 12:29
  Last modified:	17 Jun 2021 01:43
  Related URLs:	Event
  URI:	https://strathprints.strath.ac.uk/id/eprint/34542