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International Open Access Week! Discover open research content at Strathprints...

21-27 October is International Open Access Week 2019, the theme of which is 'Open for whom? Equity in open knowledge'.

The Strathprints repository provides a digital archive of University of Strathclyde research outputs. Up to 95% of University of Strathclyde research content published since 2015, such as papers and articles, is available from this repository as Open Access thereby supporting equity in open knowledge - and the team supporting open initiatives at Strathclyde is working tirelessly to make even more content open!

Explore recent Open Access research content by world leading researchers across science, engineering, business, social sciences and humanities disciplines.

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Group by: Publication Date | Item type | No Grouping
Jump to: 2018 | 2013 | 2011 | 2008 | 2007 | 2005 | 2003 | 2002 | 2000 | 1998 | 1997
Number of items: 16.

2018

Cordina, Renzo and Gannon, Martin Joseph and Croall, Ross (2018) Over and over : local fans and spectator sport tourist engagement. Services Industries Journal. ISSN 0264-2069

2013

Haghighi, Azin Mostajer and Baum, Thomas and Shafti, Farhad (2013) Dimensions of customer loyalty in hospitality micro-enterprises. Services Industries Journal. ISSN 0264-2069

2011

Caemmerer, Barbara and Wilson, Alan (2011) An exploration of the service orientation discrepancy phenomenon in the public sector. Services Industries Journal, 31 (3). pp. 355-370. ISSN 0264-2069

2008

Soltani, E. and Lai, P.C. and Van Der Meer, R.B. and Williams, T.M. (2008) Managerial approaches towards service quality : the case of three service organisations. Services Industries Journal, 28 (10). pp. 1399-1414. ISSN 0264-2069

Tzschentke, Nadia and Kirk, David and Lynch, Paul (2008) Ahead of their time? barriers to action in green tourism firms. Services Industries Journal, 28 (2). pp. 167-178. ISSN 0264-2069

Shaw, Eleanor and Lam, Wing and Carter, Sara (2008) The role of entrepreneurial capital in building service reputation. Services Industries Journal, 28 (7). pp. 899-917. ISSN 0264-2069

2007

Shafti, F. and Van Der Meer, R.B. and Williams, T.M. (2007) An empirical approach to service classification for productivity management studies. Services Industries Journal, 27 (6). pp. 709-730. ISSN 0264-2069

Morrison, Alison J. and Conway, Fiona (2007) The status of the small hotel firm. Services Industries Journal, 27 (1). pp. 47-58. ISSN 0264-2069

Mason, Colin and Cox, Juliet (2007) Standardisation versus adaption: Geographical Pressures To Deviate From Franchise Formats. Services Industries Journal, 27 (8). pp. 1053-1072. ISSN 0264-2069

2005

Winkelman, D. and Laing, A. and Hogg, G. (2005) The impact of the Internet on professional relationships: the case of health care. Services Industries Journal, 25 (5). pp. 675-687. ISSN 0264-2069

2003

Lashley, Conrad and Morrison, Alison J. (2003) A franchise: a resource rich small service firm? Services Industries Journal, 23 (4). pp. 135-148. ISSN 0264-2069

Howcroft, Barry and Hewer, Paul and Hamilton, Robert (2003) Consumer decision-making styles and the purchase of financial services. Services Industries Journal, 23 (3). pp. 63-81. ISSN 0264-2069

2002

Bird, E. and Ingram, A.M. and Lynch, P.A. (2002) Gender and employment flexibility in 4 and 5 star hotel front offices in the United Kingdom. Services Industries Journal, 22 (3). pp. 99-116. ISSN 0264-2069

2000

Warhurst, C. and Nickson, D.P. and Witz, A. and Cullen, A.M. (2000) Aesthetic labour in interactive service work: some case study evidence from the 'new' Glasgow. Services Industries Journal, 20 (3). pp. 1-18. ISSN 0264-2069

1998

Wilson, Alan (1998) The use of mystery shopping in the measurement of service delivery. Services Industries Journal, 18 (3). pp. 148-163. ISSN 0264-2069

1997

Bachtler, J.F. and Raines, P. (1997) Government incentives and the financial services sector in Scotland. Services Industries Journal, 17 (3). pp. 456-473. ISSN 0264-2069

This list was generated on Fri Oct 18 19:15:26 2019 BST.