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Understanding our future through Open Access research about our past...

Strathprints makes available scholarly Open Access content by researchers in History, based within the School of Humanities. This include the Centre for the Social History of Health & Healthcare (CSHHH), considered Scotland's leading centre for the history of health and medicine.

Research at CSHHH explores the modern world since 1800 in locations as diverse as the UK, Asia, Africa, North America, and Europe. Areas of specialism include contraception and sexuality; family health and medical services; occupational health and medicine; disability; the history of psychiatry; conflict and warfare; and, drugs, pharmaceuticals and intoxicants.

Explore the Open Access research of the Centre for the Social History of Health and Healthcare. Or explore all of Strathclyde's Open Access research...

Image: Louis Théophile Binot entouré de patients et infirmières - 1915 | CC BY-SA.

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Group by: Publication Date | Item type | No Grouping
Jump to: 2016 | 2014 | 2013 | 2012 | 2011 | 2010 | 2008 | 2007 | 2006 | 2005 | 2003 | 2001 | 2000 | 1996
Number of items: 25.

2016

Shafti, Farhad (2016) Service productivity : a journey planner. In: PMA 2016 Conference, 2016-06-26 - 2016-06-29.

2014

Shafti, Farhad (2014) Setting research agendas for productivity management in services. International Journal for Quality and Productivity Management, 11 (1). pp. 25-42. ISSN 1935-8032

Shafti, Farhad (2014) Beyond performance measurement : contribution measurement. In: PMA 2014, 2014-06-25 - 2014-06-27, Aarhus Universitet.

2013

Haghighi, Azin Mostajer and Baum, Thomas and Shafti, Farhad (2013) Dimensions of customer loyalty in hospitality micro-enterprises. Services Industries Journal. ISSN 0264-2069

2012

Maguire, Stuart and Ojiako, Udechukwu and Papadopoulos, Thanos and Shafti, Farhad and Koh, Lenny and Kanellis, Panagiotis (2012) Synchronicity and alignment of productivity : the real value from service science? Production Planning and Control, 23 (7). pp. 498-512. ISSN 0953-7287

2011

Bittici, U. and Ackermann, F. and Ates, Aylin and Davies, John D. and MacBryde, Jillian C. and Gibb, S. and Mackay, David and Maguire, Catherine and Van Der Meer, R.B. and Shafti, F., EPSRC (Funder) (2011) Managerial processes : an operations management perspective towards dynamic capabilities. Production Planning and Control, 22 (2). pp. 157-173.

Bititci, Umit S. and Ackermann, Fran and Ates, Aylin and Davies, John and Garengo, Patrizia and Gibb, Stephen and MacBryde, Jillian and Mackay, David and Maguire, Catherine and van der Meer, Robert and Shafti, Farhad and Bourne, Michael and Firat, Seniye Umit (2011) Managerial processes : business process that sustain performance. International Journal of Operations and Production Management, 31 (8). 851 - 891. ISSN 0144-3577

Shafti, Farhad and Felice, Maria and Van Der Meer, Robert and Bititci, Umit (2011) Service science, future concerns. In: ACSS 2011 - The Second Asian Conference on the Social Sciences, 2011-06-02 - 2011-06-05. (Unpublished)

2010

Shafti, F. and Bedford, T.J. and Deleris, L. and Hosking, J. and Serban, N. and Shen, H. and Walls, L.A. (2010) Service operation classification for risk management. IBM Journal of Research and Development, 54 (3). 7:1-7:17. ISSN 0018-8646

2008

Mackay, D. and Bititci, U. and Ackermann, F. and Ates, Aylin and Bourne, M. and Davies, J. and Gibb, S. and MacBryde, Jillian C. and Maguire, C. and Shafti, F. and Van Der Meer, R.B. (2008) The process of managing performance: an inductive model. In: 15th International Euroma Conference, 2008-06-15 - 2008-06-18.

Bititci, U. and Ackermann, F. and Ates, Aylin and Davis, J. and Gibb, S. and MacBryde, Jillian C. and Mackay, David and Maguire, Catherine and Van Der Meer, R.B. and Shafti, F. and Bourne, M. (2008) Manage processes: what are they? Preprint / Working Paper. University of Strathclyde, Glasgow, UK.

Mackay, David and Maguire, Catherine and Bititci, Umit S. and Ackermann, Fran and Gibb, Stephen and Davies, John B. and van der Meer, Robert and MacBryde, Jillian C. and Ates, Aylin and Shafti, Farhad (2008) Towards a mixed method approach for the multidisciplinary investigation of management processes. In: EURAM Annual Conference, 2008-05-14 - 2008-05-17.

2007

Shafti, F. and Van Der Meer, R.B. and Williams, T.M. (2007) An empirical approach to service classification for productivity management studies. Services Industries Journal, 27 (6). pp. 709-730. ISSN 0264-2069

Van Der Meer, Robert and Bititci, Umit and Maguire, Catherine and Ackermann, Fran and Ates, Aylin and Bourne, M. and Davies, John and Gibb, Stephen and MacBryde, Jillian and MacKay, David and Shafti, Farhad (2007) An empirical study into the modeling of key organizing processes. In: 18th Annual Production and Operations Management Society (POMS) Conference, 2007-05-01.

Shafti, F. (2007) Seeking productivity, improving quality, challenges across service sectors. In: First International Egyptian Conference on Total Quality Management in Service Industries, 2007-01-20 - 2007-01-21. (Unpublished)

2006

Shafti, F. and Van Der Meer, R.B. and Williams, T.M. and Bedford, T.J. (2006) Service classification research: welcome back! In: 13th International Annual Conference of the European Operations Management Association, 2006-06-18 - 2006-06-21.

Shafti, F. (2006) Simulating service operations, towards the borders of intangibility. In: 13th International Annual Conference of the European Operations Management Association, 2006-06-18 - 2006-06-21.

2005

Shafti, Farhad (2005) Extending the boundaries of simulation. In: Operational Research-UK Annual Conference (OR47), 2005-09-13 - 2005-09-15.

2003

Wisniewski, M. and Shafti, F. (2003) Teaching and learning of performance measurement in OR/MS degrees. MSOR Connections, 3 (4). pp. 39-41. ISSN 1473-4869

Shafti, F. and Van Der Meer, R.B. and Williams, T.M. (2003) Service operations, the question of productivity and quality. In: 1st Joint European Operations Management Association (Euroma) and Production and Operations Management Society (POMS) International Conference, 2003-06-16 - 2003-06-18.

2001

Shafti, F. and Van Der Meer, R.B. and Williams, T.M. (2001) Insights into service industries: the productivity management view. In: 8th International Annual Conference of the European Operations Management Association, 2001-06-03 - 2001-06-05.

Shafti, F. and Van Der Meer, R.B. and Williams, T.M. (2001) A comparative study of productivity management in different services. In: 12th Annual Conference of the Production and Operations Management Society, 2001-03-30 - 2001-04-02.

2000

Shafti, Farhad and Van Der Meer, Robert and Williams, Terence (2000) Classifications of services : a never-ending story. In: British Academy of Management Conference 2000, 2000-09-13 - 2000-09-15.

Shafti, Farhad and Van Der Meer, Robert and Williams, Terence (2000) Productivity management and service operations : a generic approach. In: 7th International Annual EurOMA Conference. Crossing Borders and Boundaries: The Changing Role of Operations, 2000-06-07 - 2000-06-07.

1996

Shafti, Farhad (1996) تحليل تطبیقی فرهنگ ایرانی و تاثیر آن بر حرکت ملی بهره وری. In: Second National Productivity Congress, 1996-11-12.

This list was generated on Sun Sep 25 08:42:37 2022 BST.