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International Open Access Week! Discover open research content at Strathprints...

21-27 October is International Open Access Week 2019, the theme of which is 'Open for whom? Equity in open knowledge'.

The Strathprints repository provides a digital archive of University of Strathclyde research outputs. Up to 95% of University of Strathclyde research content published since 2015, such as papers and articles, is available from this repository as Open Access thereby supporting equity in open knowledge - and the team supporting open initiatives at Strathclyde is working tirelessly to make even more content open!

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Group by: Publication Date | Item type | No Grouping
Jump to: 2009 | 2007 | 2006 | 2005 | 2004 | 2003 | 2001 | 2000 | 1996
Number of items: 18.

2009

Wisniewski, M. (2009) Quantitative Methods for Decision Makers (5th Revised Edition). FT Prentice Hall, Harlow, England. ISBN 9780273712077

Anderson, D.R. and Sweeney, D.J. and Williams, T.A. and Wisniewski, M. (2009) An introduction to management science: quantitative approaches to decision making. South-Western CENGAGE Learning UK, United Kingdom. ISBN 9781844805952

2007

Wisniewski, M. (2007) Decision-making processes in organisations. In: Management: concepts and practices. Financial Times / Prentice Hall, Harlow, United Kingdom, pp. 420-454. ISBN 0273711180

2006

Wisniewski, M. (2006) West Dunbartonshire community safety partnership. In: Exploring Corporate Strategy. FT Prentice Hall, Harlow, United Kingdom. ISBN 0273710176

2005

Wisniewski, M. and Wisniewski, H. (2005) Measuring service quality in a colposcopy clinic. International Journal of Health Care Quality Assurance, 18 (3). pp. 217-228. ISSN 0952-6862

2004

Wisniewski, M. and Ólafsson, S. (2004) Developing balanced scorecards in local authorities: a comparison of experience. International Journal of Productivity and Performance Management, 53 (7). pp. 602-610. ISSN 1741-0401

Wisniewski, M. and Stewart, D. (2004) Performance measurement for stakeholders: the case of Scottish local authorities. International Journal of Public Sector Management, 17 (3). pp. 222-233. ISSN 0951-3558

2003

Wisniewski, M. and Shafti, F. (2003) Teaching and learning of performance measurement in OR/MS degrees. MSOR Connections, 3 (4). pp. 39-41. ISSN 1473-4869

Hamilton, J.A. and Wisniewski, M. (2003) Economic appraisals of rule-making in the new society: why, how, and what does it mean? The challenge for the consumer. In: International Perspectives on Consumers' Access To Justice. Cambridge University Press, New York, USA, pp. 196-227. ISBN 052182432X

2001

Wisniewski, M. (2001) Assessing customer satisfaction with local authority services using SERVQUAL. Total Quality Management and Business Excellence, 12 (7-8). pp. 995-1002. ISSN 1478-3363

Wisniewski, M. (2001) Scottish power learning. In: Exploring Corporate Strategy. FT Prentice Hall, Harlow, United Kingdom. ISBN 0273651129

Wisniewski, M. and Dickson, A. (2001) Measuring performance in Dumfries and Galloway Constabulary with the Balanced Scorecard. Journal of the Operational Research Society, 52 (10). pp. 1057-1066. ISSN 0160-5682

Wisniewski, M. (2001) Linear programming. Texts in operational research . Palgrave, Basingstoke, United Kingdom. ISBN 0333763556

Wisniewski, Mik and Klein, Jonathan H. (2001) Critical Path Analysis and Linear Programming. Texts in Operational Research . Palgrave McMillan, Basingstoke. ISBN 0333763556; 978-0333763551

Wisniewski, M. (2001) Using servqual to assess customer satisfaction with public sector services. Managing Service Quality, 11 (6). pp. 380-388. ISSN 0960-4529

Wisniewski, M. and Stewart, Derek (2001) Using the statutory audit to support continuous improvement in Scottish local authorities. International Journal of Public Sector Management, 14 (7). pp. 540-555. ISSN 0951-3558

2000

Wisniewski, M. (2000) Benchmarking in the public sector. In: Exploring Public Sector Strategy. FT Prentice Hall, Harlow, United Kingdom. ISBN 0273646877

1996

Wisniewski, M. and Donnelly, M. (1996) Measuring service quality in the public sector: the potential for SERVQUAL. Total Quality Management and Business Excellence, 7 (4). pp. 357-365. ISSN 1478-3363

This list was generated on Sat Oct 19 20:52:26 2019 BST.