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International Open Access Week! Discover open research content at Strathprints...

21-27 October is International Open Access Week 2019, the theme of which is 'Open for whom? Equity in open knowledge'.

The Strathprints repository provides a digital archive of University of Strathclyde research outputs. Up to 95% of University of Strathclyde research content published since 2015, such as papers and articles, is available from this repository as Open Access thereby supporting equity in open knowledge - and the team supporting open initiatives at Strathclyde is working tirelessly to make even more content open!

Explore recent Open Access research content by world leading researchers across science, engineering, business, social sciences and humanities disciplines.

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Group by: Publication Date | Item type | No Grouping
Jump to: 2017 | 2016 | 2015 | 2007 | 2005 | 2004 | 2001 | 1996
Number of items: 9.

2017

Laureani, Alessandro and Antony, Jiju (2017) Leadership and Lean Six Sigma : a systematic literature review. Total Quality Management and Business Excellence. pp. 1-29. ISSN 1478-3363

2016

Laureani, Alessandro and Antony, Jiju (2016) Leadership – a critical success factor for the effective implementation of Lean Six Sigma. Total Quality Management and Business Excellence. pp. 1-22. ISSN 1478-3363

2015

Laureani, Alessandro and Antony, Jiju (2015) Leadership characteristics for Lean Six Sigma. Total Quality Management and Business Excellence. ISSN 1478-3363

2007

Grigg, N.P. and Walls, L.A. (2007) The role of control charts in promoting organisational learning: new perspectives from a food industry study. Total Quality Management and Business Excellence, 19 (1). pp. 37-49. ISSN 1478-3363

2005

Soltani, E. and Williams, T.M. (2005) The vital component to TQM success: senior management commitment? Total Quality Management and Business Excellence, 16 (8-9). p. 923. ISSN 1478-3363

Soltani, E. and Williams, T.M. (2005) Top management: a threat or an opportunity to TQM? Total Quality Management and Business Excellence, 16 (4). pp. 460-476. ISSN 1478-3363

2004

Soltani, E. and Van Der Meer, R.B. and Williams, T.M. (2004) Challenges Posed to Performance Management by TQM Gurus : Contributions of Individual Employees Versus Systems-Level Features. Total Quality Management and Business Excellence, 15 (8). pp. 1069-1091. ISSN 1478-3363

2001

Wisniewski, M. (2001) Assessing customer satisfaction with local authority services using SERVQUAL. Total Quality Management and Business Excellence, 12 (7-8). pp. 995-1002. ISSN 1478-3363

1996

Wisniewski, M. and Donnelly, M. (1996) Measuring service quality in the public sector: the potential for SERVQUAL. Total Quality Management and Business Excellence, 7 (4). pp. 357-365. ISSN 1478-3363

This list was generated on Sat Oct 19 16:31:18 2019 BST.