Picture of WWI infirmary patient surrounded by wellwishers

Understanding our future through Open Access research about our past...

Strathprints makes available scholarly Open Access content by researchers in History, based within the School of Humanities. This include the Centre for the Social History of Health & Healthcare (CSHHH), considered Scotland's leading centre for the history of health and medicine.

Research at CSHHH explores the modern world since 1800 in locations as diverse as the UK, Asia, Africa, North America, and Europe. Areas of specialism include contraception and sexuality; family health and medical services; occupational health and medicine; disability; the history of psychiatry; conflict and warfare; and, drugs, pharmaceuticals and intoxicants.

Explore the Open Access research of the Centre for the Social History of Health and Healthcare. Or explore all of Strathclyde's Open Access research...

Image: Louis Théophile Binot entouré de patients et infirmières - 1915 | CC BY-SA.

Browse by Journal or other publication

Group by: Publication Date | Item type | No Grouping
Jump to: 2017 | 2016 | 2015 | 2007 | 2005 | 2004 | 2001 | 1996
Number of items: 9.

2017

Laureani, Alessandro and Antony, Jiju (2017) Leadership and Lean Six Sigma : a systematic literature review. Total Quality Management and Business Excellence. pp. 1-29. ISSN 1478-3363

2016

Laureani, Alessandro and Antony, Jiju (2016) Leadership – a critical success factor for the effective implementation of Lean Six Sigma. Total Quality Management and Business Excellence. pp. 1-22. ISSN 1478-3363

2015

Laureani, Alessandro and Antony, Jiju (2015) Leadership characteristics for Lean Six Sigma. Total Quality Management and Business Excellence. ISSN 1478-3363

2007

Grigg, N.P. and Walls, L.A. (2007) The role of control charts in promoting organisational learning: new perspectives from a food industry study. Total Quality Management and Business Excellence, 19 (1). pp. 37-49. ISSN 1478-3363

2005

Soltani, E. and Williams, T.M. (2005) The vital component to TQM success: senior management commitment? Total Quality Management and Business Excellence, 16 (8-9). p. 923. ISSN 1478-3363

Soltani, E. and Williams, T.M. (2005) Top management: a threat or an opportunity to TQM? Total Quality Management and Business Excellence, 16 (4). pp. 460-476. ISSN 1478-3363

2004

Soltani, E. and Van Der Meer, R.B. and Williams, T.M. (2004) Challenges Posed to Performance Management by TQM Gurus : Contributions of Individual Employees Versus Systems-Level Features. Total Quality Management and Business Excellence, 15 (8). pp. 1069-1091. ISSN 1478-3363

2001

Wisniewski, M. (2001) Assessing customer satisfaction with local authority services using SERVQUAL. Total Quality Management and Business Excellence, 12 (7-8). pp. 995-1002. ISSN 1478-3363

1996

Wisniewski, M. and Donnelly, M. (1996) Measuring service quality in the public sector: the potential for SERVQUAL. Total Quality Management and Business Excellence, 7 (4). pp. 357-365. ISSN 1478-3363

This list was generated on Sat Sep 24 20:18:45 2022 BST.