Productivity management and service operations : a generic approach

Shafti, Farhad and Van Der Meer, Robert and Williams, Terence (2000) Productivity management and service operations : a generic approach. In: 7th International Annual EurOMA Conference. Crossing Borders and Boundaries: The Changing Role of Operations, 2000-06-07 - 2000-06-07.

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Abstract

This paper provides a generic approach to productivity management and service operations

Creators(s): Shafti, Farhad, Van Der Meer, Robert and Williams, Terence;
Item type:Conference or Workshop Item(Paper)
ID code:45612
Keywords:service, productivity, productivity management, service operations, generic approach, Management. Industrial Management, Organizational Behavior and Human Resource Management, Strategy and Management
Subjects:Social Sciences > Industries. Land use. Labor > Management. Industrial Management
Department:Strathclyde Business School > Management Science
Depositing user: Pure Administrator
Date deposited:04 Nov 2013 16:15
Last modified:20 Jan 2021 14:50
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URI:https://strathprints.strath.ac.uk/id/eprint/45612
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