Productivity management and service operations : a generic approach

Shafti, Farhad and Van Der Meer, Robert and Williams, Terence (2000) Productivity management and service operations : a generic approach. In: 7th International Annual EurOMA Conference. Crossing Borders and Boundaries: The Changing Role of Operations, 2000-06-07 - 2000-06-07.

Abstract

This paper provides a generic approach to productivity management and service operations

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• Item metadata

  Item type:	Conference or Workshop Item(Paper)
  ID code:	45612
  Dates:	Date Event 2000 Published
  Keywords:	service, productivity, productivity management, service operations, generic approach, Management. Industrial Management, Organizational Behavior and Human Resource Management, Strategy and Management
  Subjects:	Social Sciences > Industries. Land use. Labor > Management. Industrial Management
  Department:	Strathclyde Business School > Management Science
  Depositing user:	Pure Administrator
  Date deposited:	04 Nov 2013 16:15
  Last modified:	22 Jul 2021 01:41
  Related URLs:	Organisation
  URI:	https://strathprints.strath.ac.uk/id/eprint/45612