Productivity management and service operations : a generic approach
Shafti, Farhad and Van Der Meer, Robert and Williams, Terence (2000) Productivity management and service operations : a generic approach. In: 7th International Annual EurOMA Conference. Crossing Borders and Boundaries: The Changing Role of Operations, 2000-06-07 - 2000-06-07.
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This paper provides a generic approach to productivity management and service operations
Creators(s): | Shafti, Farhad, Van Der Meer, Robert and Williams, Terence; | Item type: | Conference or Workshop Item(Paper) |
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ID code: | 45612 |
Keywords: | service, productivity, productivity management, service operations, generic approach, Management. Industrial Management, Organizational Behavior and Human Resource Management, Strategy and Management |
Subjects: | Social Sciences > Industries. Land use. Labor > Management. Industrial Management |
Department: | Strathclyde Business School > Management Science |
Depositing user: | Pure Administrator |
Date deposited: | 04 Nov 2013 16:15 |
Last modified: | 20 Jan 2021 14:50 |
Related URLs: | |
URI: | https://strathprints.strath.ac.uk/id/eprint/45612 |
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