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2011
Radomir, L. and Wilson, Alan and Scridon, A. (2011) Improving bank quality dimensions to increase customer satisfaction. Management and Marketing, IX (1). pp. 126-148. ISSN 1841-2416
Strathprints makes available scholarly Open Access content by researchers in the Department of Civil & Environmental Engineering, based within the Faculty of Engineering.
Civil & Environmental Engineering hosts the Centre for Intelligent Infrastructure which harnesses techniques from a variety of sciences and engineering in order to solve problems surrounding safety and resilience of structures supporting energy generation, waste storage, transportation and urban infrastructure. The wider Department also demonstrates specialisms in ground engineering and energy geosciences, as well as environmental sustainability.
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Radomir, L. and Wilson, Alan and Scridon, A. (2011) Improving bank quality dimensions to increase customer satisfaction. Management and Marketing, IX (1). pp. 126-148. ISSN 1841-2416