Examining the impact of Access-based Service (ABS) on psychological ownership in the automotive industry

Shakeel, Sania and McLean, Graeme and Wilson, Juliette (2023) Examining the impact of Access-based Service (ABS) on psychological ownership in the automotive industry. In: Frontiers in Service 2023 - From Romans to Robots, 2023-06-15 - 2023-06-17, Maastricht.

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Abstract

During the last decade, the consumption of access-based services (ABS) has increased in popularity as an alternative to conventional ownership (Fritze et al., 2020). Access-based services – in which consumers gain temporary access to goods or services in exchange for an access fee, are changing the relationship between modern consumers and their goods (Morewedge et al., 2021). There is a wide array of such access-based models varying from car or bike sharing programs (Cowheels) replacing private car ownership to online entertainment services (Netflix) replacing albums, and DVDs.

CORE (COnnecting REpositories)