Post-purchase sharing of service experiences : a multi-country study

Wilson, Alan and Murphy, Hilary and Cambra-Fierro, Jesus (2010) Post-purchase sharing of service experiences : a multi-country study. In: AMA Servsig Conference, 2010-06-03.

Full text not available in this repository.Request a copy from the Strathclyde author

Abstract

This paper discusses post-purchase sharing of service experiences.