Service quality, usage process quality and value-in-use

Wilson, Hugh and Macdonald, Emma and Lemke, Fred and Clark, Moira (2011) Service quality, usage process quality and value-in-use. In: EMAC 40th Conference, 2011-05-24 - 2011-05-27.

Abstract

This conference abstact looks at service quality, usage process quality and value-in-use

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• Item metadata

  Item type:	Conference or Workshop Item(Other)
  ID code:	34525
  Dates:	Date Event 2011 Published
  Keywords:	service quality, usage process quality, value-in-use, Marketing. Distribution of products
  Subjects:	Social Sciences > Commerce > Marketing. Distribution of products
  Department:	Strathclyde Business School > Marketing
  Depositing user:	Pure Administrator
  Date deposited:	09 Nov 2011 16:18
  Last modified:	17 Jun 2021 01:43
  Related URLs:	Event
  URI:	https://strathprints.strath.ac.uk/id/eprint/34525