Service quality, usage process quality and value-in-use

Wilson, Hugh and Macdonald, Emma and Lemke, Fred and Clark, Moira (2011) Service quality, usage process quality and value-in-use. In: EMAC 40th Conference, 2011-05-24 - 2011-05-27.

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Abstract

This conference abstact looks at service quality, usage process quality and value-in-use

Creators(s): Wilson, Hugh, Macdonald, Emma, Lemke, Fred and Clark, Moira;
Item type:Conference or Workshop Item(Other)
ID code:34525
Keywords:service quality, usage process quality, value-in-use, Marketing. Distribution of products
Subjects:Social Sciences > Commerce > Marketing. Distribution of products
Department:Strathclyde Business School > Marketing
Depositing user: Pure Administrator
Date deposited:09 Nov 2011 16:18
Last modified:13 Jun 2020 01:41
Related URLs:
URI:https://strathprints.strath.ac.uk/id/eprint/34525
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