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Service quality, usage process quality and value-in-use

Wilson, Hugh and Macdonald, Emma and Lemke, Fred and Clark, Moira (2011) Service quality, usage process quality and value-in-use. In: EMAC 40th Conference, 2011-05-24 - 2011-05-27.

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Abstract

This conference abstact looks at service quality, usage process quality and value-in-use

Item type:	Conference or Workshop Item (Other)
ID code:	34525
Keywords:	service quality, usage process quality, value-in-use, Marketing. Distribution of products
Subjects:	Social Sciences > Commerce > Marketing. Distribution of products
Department:	Strathclyde Business School > Marketing
Depositing user:	Pure Administrator
Date deposited:	09 Nov 2011 16:18
Last modified:	13 Mar 2018 01:50
Related URLs:	Event
URI:	https://strathprints.strath.ac.uk/id/eprint/34525
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