Service quality, usage process quality and value-in-use
Wilson, Hugh and Macdonald, Emma and Lemke, Fred and Clark, Moira (2011) Service quality, usage process quality and value-in-use. In: EMAC 40th Conference, 2011-05-24 - 2011-05-27.
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This conference abstact looks at service quality, usage process quality and value-in-use
| Author(s): | Wilson, Hugh, Macdonald, Emma, Lemke, Fred and Clark, Moira | Item type: | Conference or Workshop Item(Other) |
|---|---|
| ID code: | 34525 |
| Keywords: | service quality, usage process quality, value-in-use, Marketing. Distribution of products |
| Subjects: | Social Sciences > Commerce > Marketing. Distribution of products |
| Department: | Strathclyde Business School > Marketing |
| Depositing user: | Pure Administrator |
| Date deposited: | 09 Nov 2011 16:18 |
| Last modified: | 08 Jan 2020 19:32 |
| Related URLs: | |
| URI: | https://strathprints.strath.ac.uk/id/eprint/34525 |
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