Satisfied with customer satisfaction?

Wilson, Alan (1999) Satisfied with customer satisfaction? Retail Finance Strategies, 1 (2). p. 15.

Abstract

An article on customer satisfaction and and service delivery

ORCID iDs

Wilson, Alan ORCID: https://orcid.org/0000-0002-5491-1876

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• Item metadata

  Item type:	Article
  ID code:	46083
  Dates:	Date Event 1999 Published
  Keywords:	service delivery, customer satisfaction, Marketing. Distribution of products, Marketing
  Subjects:	Social Sciences > Commerce > Marketing. Distribution of products
  Department:	Strathclyde Business School > Marketing
  Depositing user:	Pure Administrator
  Date deposited:	22 Nov 2013 11:50
  Last modified:	17 Jun 2021 00:45
  URI:	https://strathprints.strath.ac.uk/id/eprint/46083