Satisfied with customer satisfaction?
Wilson, Alan (1999) Satisfied with customer satisfaction? Retail Finance Strategies, 1 (2). p. 15.
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An article on customer satisfaction and and service delivery
| Author(s): | Wilson, Alan  ORCID: https://orcid.org/0000-0002-5491-1876 | Item type: | Article |
|---|---|
| ID code: | 46083 |
| Keywords: | service delivery, customer satisfaction, Marketing. Distribution of products, Marketing |
| Subjects: | Social Sciences > Commerce > Marketing. Distribution of products |
| Department: | Strathclyde Business School > Marketing |
| Depositing user: | Pure Administrator |
| Date deposited: | 22 Nov 2013 11:50 |
| Last modified: | 18 Dec 2019 01:54 |
| URI: | https://strathprints.strath.ac.uk/id/eprint/46083 |
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