An investigation of the effects of the service environment on employee-customer interactions

Karadinou, Kalypso and Gounaris, Spiros and Koritos, Christos and Kaminakis, Kostas (2014) An investigation of the effects of the service environment on employee-customer interactions. In: 13th International Research Conference in Service Management, 2014-05-27 - 2014-05-30.

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• Item metadata

  Item type:	Conference or Workshop Item(Paper)
  ID code:	48077
  Dates:	Date Event May 2014 Published
  Subjects:	Social Sciences > Commerce > Marketing. Distribution of products
  Department:	Strathclyde Business School > Marketing
  Depositing user:	Pure Administrator
  Date deposited:	14 May 2014 10:13
  Last modified:	09 Apr 2024 05:58
  Related URLs:	Event
  URI:	https://strathprints.strath.ac.uk/id/eprint/48077