An investigation of the effects of the service environment on employee-customer interactions
Karadinou, Kalypso and Gounaris, Spiros and Koritos, Christos and Kaminakis, Kostas (2014) An investigation of the effects of the service environment on employee-customer interactions. In: 13th International Research Conference in Service Management, 2014-05-27 - 2014-05-30.
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Karadinou, Kalypso, Gounaris, Spiros ![]() | Item type: | Conference or Workshop Item(Paper) |
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ID code: | 48077 |
Keywords: | service environment, customer interaction, employees, Marketing. Distribution of products, Marketing |
Subjects: | Social Sciences > Commerce > Marketing. Distribution of products |
Department: | Strathclyde Business School > Marketing |
Depositing user: | Pure Administrator |
Date deposited: | 14 May 2014 10:13 |
Last modified: | 17 Dec 2020 03:39 |
Related URLs: | |
URI: | https://strathprints.strath.ac.uk/id/eprint/48077 |
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