Creating the great customer experience

Lemke, Fred (2010) Creating the great customer experience. In: 2010 Market Trends Seminar, 2010-01-19.

Abstract

Keynote address at the 2010 Market Trends Seminar.

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• Item metadata

  Item type:	Conference or Workshop Item(Keynote)
  ID code:	34545
  Dates:	Date Event 2010 Published
  Keywords:	customer care, relationship marketing , Marketing. Distribution of products
  Subjects:	Social Sciences > Commerce > Marketing. Distribution of products
  Department:	Strathclyde Business School > Marketing
  Depositing user:	Pure Administrator
  Date deposited:	14 Nov 2011 13:02
  Last modified:	04 Aug 2021 01:13
  URI:	https://strathprints.strath.ac.uk/id/eprint/34545