Satisfaction dimensions and their impact on service orientation
Frimpong, Kwabena and Wilson, Alan (2004) Satisfaction dimensions and their impact on service orientation. In: QUIS Conference, 2004-06-01.
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This paper looks at satisfaction dimensions and their impact on service orientation
| Author(s): | Frimpong, Kwabena and Wilson, Alan  ORCID: https://orcid.org/0000-0002-5491-1876 | Item type: | Conference or Workshop Item(Paper) |
|---|---|
| ID code: | 45645 |
| Keywords: | service orientation, satisfaction dimensions, impact, Marketing. Distribution of products, Marketing |
| Subjects: | Social Sciences > Commerce > Marketing. Distribution of products |
| Department: | Strathclyde Business School > Marketing |
| Depositing user: | Pure Administrator |
| Date deposited: | 05 Nov 2013 14:30 |
| Last modified: | 08 Jan 2020 19:50 |
| URI: | https://strathprints.strath.ac.uk/id/eprint/45645 |
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