The performance measurement of service teams - concept and practice
Wilson, Alan (2000) The performance measurement of service teams - concept and practice. In: International Conference on Service Management, 2000-06-08.
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This paper paper looks at the performance measurement of service teams; their concept and practice
ORCID iDs
Wilson, Alan
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Item type: Conference or Workshop Item(Paper) ID code: 46090 Dates: DateEvent2000PublishedKeywords: service management, Marketing. Distribution of products, Business, Management and Accounting(all) Subjects: Social Sciences > Commerce > Marketing. Distribution of products Department: Strathclyde Business School > Marketing Depositing user: Pure Administrator Date deposited: 22 Nov 2013 12:24 Last modified: 18 Jan 2023 13:12 URI: https://strathprints.strath.ac.uk/id/eprint/46090
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