Do service personnel think differently in North America?
Wilson, Alan and Heasman, H.G. (1996) Do service personnel think differently in North America? In: Marketing Education Group Conference - 2021 a vision for the next 25 years, 1996-11-12.
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This paper asks whether service personnel think differently in North America
| Author(s): | Wilson, Alan  ORCID: https://orcid.org/0000-0002-5491-1876 and Heasman, H.G. | Item type: | Conference or Workshop Item(Paper) |
|---|---|
| ID code: | 46091 |
| Keywords: | service delivery, customer experience management, north america, service personnel, Marketing. Distribution of products, Marketing |
| Subjects: | Social Sciences > Commerce > Marketing. Distribution of products |
| Department: | Strathclyde Business School > Marketing |
| Depositing user: | Pure Administrator |
| Date deposited: | 22 Nov 2013 12:27 |
| Last modified: | 20 Aug 2019 01:04 |
| Related URLs: | |
| URI: | https://strathprints.strath.ac.uk/id/eprint/46091 |
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