Do service personnel think differently in North America?
Wilson, Alan and Heasman, H.G. (1996) Do service personnel think differently in North America? In: Marketing Education Group Conference - 2021 a vision for the next 25 years, 1996-11-12.
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This paper asks whether service personnel think differently in North America
Creators(s): |
Wilson, Alan ![]() | Item type: | Conference or Workshop Item(Paper) |
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ID code: | 46091 |
Keywords: | service delivery, customer experience management, north america, service personnel, Marketing. Distribution of products, Marketing |
Subjects: | Social Sciences > Commerce > Marketing. Distribution of products |
Department: | Strathclyde Business School > Marketing |
Depositing user: | Pure Administrator |
Date deposited: | 22 Nov 2013 12:27 |
Last modified: | 18 Nov 2020 04:21 |
Related URLs: | |
URI: | https://strathprints.strath.ac.uk/id/eprint/46091 |
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