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Do service personnel think differently in North America?

Wilson, Alan and Heasman, H.G. (1996) Do service personnel think differently in North America? In: Marketing Education Group Conference - 2021 a vision for the next 25 years, 1996-11-12.

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Abstract

This paper asks whether service personnel think differently in North America

Item type:	Conference or Workshop Item (Paper)
ID code:	46091
Keywords:	service delivery, customer experience management, north america, service personnel, Marketing. Distribution of products, Marketing
Subjects:	Social Sciences > Commerce > Marketing. Distribution of products
Department:	Strathclyde Business School > Marketing
Depositing user:	Pure Administrator
Date deposited:	22 Nov 2013 12:27
Last modified:	19 Feb 2019 01:17
Related URLs:	Organisation
URI:	https://strathprints.strath.ac.uk/id/eprint/46091
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