Do service personnel think differently in North America?
Wilson, Alan and Heasman, H.G. (1996) Do service personnel think differently in North America? In: Marketing Education Group Conference - 2021 a vision for the next 25 years, 1996-11-12.
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This paper asks whether service personnel think differently in North America
ORCID iDs
Wilson, Alan
Item type: Conference or Workshop Item(Paper) ID code: 46091 Dates: DateEvent1996PublishedKeywords: service delivery, customer experience management, north america, service personnel, Marketing. Distribution of products, Marketing Subjects: Social Sciences > Commerce > Marketing. Distribution of products Department: Strathclyde Business School > Marketing Depositing user: Pure Administrator Date deposited: 22 Nov 2013 12:27 Last modified: 17 Feb 2021 03:07 Related URLs: URI: https://strathprints.strath.ac.uk/id/eprint/46091
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