Managing customer satisfaction surveys and effective service management
Wilson, A.M. and Caemmerer, B. (2005) Managing customer satisfaction surveys and effective service management. In: UNSPECIFIED.
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This paper discusses managing customer satisfication surveys and effective service management.
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Item type: Conference or Workshop Item(Paper) ID code: 9444 Dates: DateEvent2005PublishedNotes: AHR - more metadata required. Subjects: Social Sciences > Commerce > Marketing. Distribution of products Department: Strathclyde Business School > Marketing Depositing user: Strathprints Administrator Date deposited: 23 Mar 2010 11:57 Last modified: 09 Apr 2024 05:07 URI: https://strathprints.strath.ac.uk/id/eprint/9444
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