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Items where subject is "Marketing. Distribution of products"

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Number of items at this level: 1472.

Article

Acedo, F.J. and Barroso, C. and Casanueva, C. and Galán, J.L. (2006) Co-authorship in management and organizational studies: an empirical and network analysis. Journal of Management Studies, 43 (5). pp. 957-983. ISSN 0022-2380

Acedo, F.J. and Barroso, Carmen and Galan, J.L. (2006) The resource based theory: dissemination and main trends. Strategic Management Journal, 27 (7). pp. 621-636. ISSN 0143-2095

Acedo, F.J. and Casillas, J.C. (2005) Current paradigms in the international management field: an author co-citation analysis. International Business Review, 14 (5). pp. 619-639. ISSN 0969-5931

Acedo, F.J. and Jones, M. (2007) Speed of institutionalization and entrepreneurial cognition: insights and a comparison between international new ventures, exporters and domestic firms. Journal of World Business, 42 (3). pp. 236-252. ISSN 1090-9516

Aiello, Gaetano and donvito, Raffaele and Vanucci, Virginia and Wagner, Beverly and Wilson, Juliette (2018) The paradox of odd-even price in fashion luxury sector : empirical evidence from an international direct observation of luxury stores. Journal of Global Fashion Marketing, 9 (3). pp. 205-222. ISSN 2325-4483

Airey, L. and Backett-Milburn, K. and Hogg, G.M. and McKie, L. and Rankine, L. (2007) Reciprocity, work and care in the food retail sector. Work, Employment and Society. ISSN 0950-0170

Al-Kaabi, Mohammed and Demirbag, Mehmet and Tatoglu, Ekrem (2010) Internatonal market entry strategies of emerging MNEs : a case study of Qatar Telecom. Journal of East West Business, 16 (2). pp. 146-170. ISSN 1066-9868

Al-Kandari, Ali A. and Gaither, T. Kenn and Alfahad, Mohamed Mubarak and Dashti, Ali A. and Alsaber, Ahmad R. (2019) An Arab perspective on social media : how banks in Kuwait use instagram for public relations. Public Relations Review, 45 (3). 101774. ISSN 0363-8111

Aldossary, Mohammed and McLean, Graeme (2022) Prolonging the influence of a vacation experience on consumers' wellbeing - is there a role for virtual reality? Annals of Tourism Research, 97. 103500. ISSN 0160-7383

Alexander, Matthew and Bryce, Derek and Murdy, Samantha (2017) Delivering the past : providing personalized ancestral tourism experiences. Journal of Travel Research, 56 (4). pp. 543-555. ISSN 0047-2875

Alexander, Matthew and Hamilton, Kathy (2016) Recapturing place identification through community heritage marketing. European Journal of Marketing, 50 (7/8). pp. 1118-1136. ISSN 0309-0566

Alexander, Matthew and Hamilton, Kathy (2015) A 'placeful' station? The community role in place making and improving hedonic value at local railway stations. Transportation Research Part A: Policy and Practice, 82. pp. 65-77. ISSN 0965-8564

Alexander, Matthew and Kils, Katharina (2023) Working with 'the passionate few' : the indirect benefits of actor engagement in mundane service settings. Journal of Service Management Research (SMR), 7 (2). pp. 99-111. ISSN 2511-8676

Alexander, Matthew and Vallström, Niklas (2023) Value co-destruction : problems and solutions. AMS Review, 13 (3-4). pp. 200-210. ISSN 1869-8182

Alexander, Matthew J. and Beveridge, Euan and MacLaren, Andrew C. and O'Gorman, Kevin D. (2014) "Responsible drinkers create all the atmosphere of a mortuary" : policy implementation of responsible drinking in Scotland. International Journal of Contemporary Hospitality Management, 26 (1). pp. 18-34. ISSN 0959-6119

Alexander, Matthew J. and Jaakkola, Elina and Hollebeek, Linda D. (2018) Zooming out : actor engagement beyond the dyadic. Journal of Service Management. ISSN 1757-5818

Alexander, Nicholas and Doherty, Anne Marie (2004) International market entry : management competencies and environmental influences. European Retail Digest, 42 (Summer). pp. 14-19. ISSN 1352-9633

Alexander, Nicholas and Doherty, Anne Marie (2010) International retail research : focus, methodology and conceptual development. International Journal of Retail and Distribution Management, 38 (11/12). pp. 928-942. ISSN 0959-0552

Alexander, Nicholas and Doherty, Anne Marie (2021) Overcoming institutional voids : Maisons Spéciales and the internationalisation of proto-modern brands. Business History, 63 (7). pp. 1079-1112. ISSN 0007-6791

Alexander, Nicholas and Doherty, Anne Marie (2000) The internationalisation of retailing : current research themes and future directions. International Marketing Review, 17 (4/5). pp. 322-326. ISSN 0265-1335

Alexander, Nicholas and Doherty, Anne Marie and Carpenter, Jason and Moore, Marguerite (2010) Consumer receptiveness to international retail market entry. International Journal of Retail and Distribution Management, 38 (3). pp. 160-172. ISSN 0959-0552

Alexander, Nicholas and Doherty, Anne Marie and Cronin, James (2021) Transformational retailing and the emergence of a modern brand : Liberty of London, 1875-1900. History of Retailing and Consumption, 6 (2). pp. 78-96. ISSN 2373-518X

Ali, S. and Peters, L.D. and He, Hong-Wei and Lettice, F. (2010) Market based organizational learning, dynamic, and substantive capabilities : an integrative framework. Journal of Strategic Marketing, 18 (5). pp. 363-377. ISSN 0965-254X

Alvarez-Gil, Maria Jose and Berrone, Pascual and Husillos, Javier and Lado, Nora (2007) Reverse logistics, stakeholders' influence, organizational slack, and managers' posture. Journal of Business Research, 60 (5). pp. 463-473. ISSN 0148-2963

Al‐Nabhani, Khalid and Wilson, Alan and McLean, Graeme (2022) Examining consumers' continuous usage of multichannel retailers' mobile applications. Psychology and Marketing, 39. pp. 168-195. ISSN 0742-6046

Anderson, S and Hastings, G and MacFadyen, L (2002) Strategic marketing in the UK tobacco industry. Lancet Oncology, 3 (8). pp. 481-486. ISSN 1470-2045

Anderson, Stephanie and Hamilton, Kathy (2024) Consumer-driven memorialization. Journal of Consumer Research, 50 (5). pp. 985-1007. ISSN 1537-5277

Anderson, Stephanie and Hamilton, Kathy and Tonner, Andrea (2016) Social labour : exploring work in consumption. Marketing Theory, 16 (3). pp. 383-400. ISSN 1470-5931

Anderson, Stephanie and Hamilton, Kathy and Tonner, Andrea (2018) "They were built to last" : Anti-consumption and the materiality of waste in obsolete buildings. Journal of Public Policy and Marketing, 37 (2). pp. 195-212. ISSN 0743-9156

Arslan, Ahmad and Kamara, Samppa and Zahoor, Nadia and Rani, Pushpa and Khan, Zaheer (2022) Survival strategies adopted by microbusinesses during COVID-19 : an exploration of ethnic minority restaurants in Northern Finland. International Journal of Entrepreneurial Behavior & Research, 28 (9). pp. 448-465.

Ates, Aylin and Acur, Nuran (2022) Making obsolescence obsolete : execution of digital transformation in a high-tech manufacturing SME. Journal of Business Research, 152. pp. 336-348. ISSN 0148-2963

Austin, N.K. and Ibeh, K.I.N. and Yee, J.C.C. (2006) Consumer trust in the online travel marketplace. Journal of Internet Commerce, 5 (2). pp. 21-39. ISSN 1533-2861

Avlonitis, George and Gounaris, Spiros (2001) Market orientation development : a comparison of industrial vs. consumer goods companies. Journal of Business and Industrial Marketing, 16 (5). pp. 354-81.

Avlonitis, George and Gounaris, Spiros (1997) Marketing orientation and company performance : a comparative study of industrial vs. consumer goods companies. Industrial Marketing Management, 26 (5). 385–402. ISSN 0019-8501

Avlonitis, George and Idounas, Kostis and Gounaris, Spiros (2005) Pricing objectives over the service life cycle : some empirical evidence. European Journal of Marketing, 39 (5/6). pp. 696-714. ISSN 0309-0566

Avlonitis, George and Papastathopoulou, Paulina and Gounaris, Spiros (2001) An empirically based typology of product innovativeness for new financial services : success and failure scenarios. Journal of Product Innovation Management, 18 (5). pp. 324-341. ISSN 0737-6782

Azer, Jaylan and Alexander, Matthew (2022) COVID-19 vaccination : engagement behavior patterns and implications for public health service communication. Journal of Service Theory and Practice, 32 (2). pp. 323-351. ISSN 2055-6225

Azer, Jaylan and Alexander, Matthew (2018) Conceptualizing negatively-valenced influencing behavior : forms and triggers. Journal of Service Management. ISSN 1757-5818

Azer, Jaylan and Alexander, Matthew (2020) Direct and indirect negatively valenced engagement behavior. Journal of Services Marketing, 34 (7). pp. 967-981. ISSN 0887-6045

Azer, Jaylan and Alexander, Matthew (2024) Human–machine engagement (HME) : conceptualization, typology of forms, antecedents, and consequences. Journal of Service Research. ISSN 1094-6705

Azer, Jaylan and Alexander, Matthew (2020) Negative customer engagement behaviour : the interplay of intensity and valence in online networks. Journal of Marketing Management, 36 (3-4). pp. 361-383. ISSN 0267-257X

Azer, Jaylan and Blasco-Arcas, Lorena and Alexander, Matthew (2024) Visual Modality of Engagement : conceptualization, typology of forms, and outcomes. Journal of Service Research, 27 (2). pp. 231-249. ISSN 1094-6705

Baines, Paul and Macdonald, Emma K. and Wilson, Hugh and Blades, Fiona (2011) Measuring communication channel experiences and their influence on voting in the 2010 British general election. Journal of Marketing Management, 27 (7-8). pp. 691-717. ISSN 0267-257X

Baker, Michael (2015) Social business, business as if people mattered : variations on a theme by Schumacher (1973). Sustainability, 7 (6). pp. 6478-6496. ISSN 2071-1050

Balmer, John and Wilson, Alan (1998) Corporate identity : there is more to it than meets the eye. International Studies of Management and Organization, 28 (3). pp. 12-31. ISSN 0020-8825

Banerjee, M. and Hogg, G.M. and Hart, S. (2004) Does the level of experiencehave an effect on CRM programs? Exploratory research findings. Industrial Marketing Management, 33 (6). pp. 549-560.

Banister, Emma and Hamilton, Kathy and Piacentini, Maria and Abboud, Liliane and Allison, Seamus and Bruce, Helen and Hein, Wendy and Higgins, Leighanne and Hoyland, Charlotte and Nairn, Agnes and Parry, Sara and Tonner, Andrea, CRIS Collective (2023) Let there be a "We" : introducing an ethics of collective academic care. European Journal of Marketing, 57 (10). pp. 2838-2859. ISSN 0309-0566

Barhorst, Jennifer B. and Wilson, Alan and Brooks, Joshua (2020) Negative Tweets and their impact on likelihood to recommend. Journal of Business Research, 117. pp. 727-739. ISSN 0148-2963

Barhorst, Jennifer Brannon and Krey, Nina and McLean, Graeme (2023) Exploring mental time travel experiences and their influence on behavioral intentions and learning. Psychology and Marketing, 40 (8). pp. 1615-1633. ISSN 0742-6046

Barhorst, Jennifer Brannon and McLean, Graeme and Krey, Nina and Javornik, Ana and Evanschitzky, Heiner (2023) Transcending reality : introducing mental time travel experiences and their ability to influence brand outcomes. Journal of Business Research, 164. 113886. ISSN 0148-2963

Barhorst, Jennifer Brannon and McLean, Graeme and Shah, Esta and Mack, Rhonda (2021) Blending the real world and the virtual world : exploring the role of flow in augmented reality experiences. Journal of Business Research, 122. pp. 423-436. ISSN 0148-2963

Barhorst, Jennifer Brannon and Wilson, Alan and McLean, Graeme James and Brooks, Joshua (2020) Service encounter microblog word of mouth and its impact on firm reputation. Journal of Services Marketing, 34 (5). pp. 717-733. ISSN 0887-6045

Barić, Ana and Jelovac, Dejan and Fain, Nuša (2013) Barriers in multicultural business communication : an empirical study of Slovenia and Bosnia and Herzegovina. IIASS : Innovative Issues and Approaches in Social Sciences, 6 (3). pp. 18-37. ISSN 1855-0541

Barkworth, Louise and Hibbert, Sally and Horne, Suzanne and Tagg, Stephen (2001) Giving at risk? Examining perceived risk and blood donation behaviour. Journal of Marketing Management, 18 (9-10). pp. 905-922. ISSN 0267-257X

Barros, Carlos Pestana and Butler, R. and Correia, Antónia (2008) Heterogeneity in destination choice : tourism in Africa. Journal of Travel Research, 47 (2). pp. 235-246. ISSN 0047-2875

Baumgarth, C. and Evanschitzky, H. (2005) Die Rolle von Replikationen in der Marketingwissenschaft. Marketing ZFP, 27 (4). pp. 253-262. ISSN 0344-1369

Baxendale, Shane and Macdonald, Emma K. and Wilson, Hugh N. (2015) The impact of different touchpoints on brand consideration. Journal of Retailing, 91 (2). pp. 235-253. ISSN 0022-4359

Berjozkina, Galina and Garanti, Zanete (2020) Emerging influencers promoting travel : the case of local tourism in Latvia. Journal of Regional Economic and Social Development, 1 (13). pp. 51-64.

Bhakta, Raju and Kayal, Suchandan and Finkelstein, Maxim (2024) Stochastic comparisons for finite mixtures from location-scale family of distributions. Methodology and Computing in Applied Probability, 26 (4). 52. ISSN 1573-7713

Black, Iain and Baines, Paul and Baines, Ning and O’Shaughnessy, Nicholas and Mortimore, Roger (2021) The dynamic interplay of hope vs fear appeals in a referendum context. Journal of Political Marketing. ISSN 1537-7857

Black, Iain and Tagg, Stephen (2007) A grounded theory of doctors' information search behaviour. Implications for information provision, pharmaceutical market entry and development. Journal of Marketing Management, 23 (3-4). pp. 347-366. ISSN 0267-257X

Black, Iain and Veloutsou, Cleopatra (2017) Working consumers : co-creation of brand identity, consumer identity and brand community identity. Journal of Business Research, 70. pp. 416-429. ISSN 0148-2963

Black, Iain R. and Areni, Charles S. (2016) Anticipatory savoring and consumption : just thinking about that first bite of chocolate fills you up faster. Psychology and Marketing, 33 (7). pp. 516-524. ISSN 0742-6046

Black, Iain R. and Shaw, Deirdre and Trebeck, Katherine (2017) A policy agenda for changing our relationship with consumption. Journal of Cleaner Production, 154. pp. 12-15. ISSN 0959-6526

Blasco-Arcas, Lorena and Alexander, Matthew and Sörhammar, David and Jonas, Julia M. and Raithel, Sascha and Chen, Tom (2020) Organizing actor engagement : a platform perspective. Journal of Business Research, 118. pp. 74-85. ISSN 0148-2963

Bloch, Harry and Finch, John (2010) Firms and industries in evolutionary economics: Lessons from Marshall, Young, Steindl and Penrose. Journal of Evolutionary Economics, 20 (1). pp. 139-162.

Blut, M. and Backhaus, C. and Heussler, T. and Woisetschlager, D. M. and Evanschitzky, H. and Ahlert, D. (2011) What to expect after the honeymoon : testing a lifecycle theory of franchise relationships. Journal of Retailing, 87 (3). pp. 306-319. ISSN 0022-4359

Blut, M. and Evanschitzky, H. and Vogel, V. and Ahlert, Dieter (2007) Switching barriers in the four-stage loyalty model. Advances in Consumer Research, 34. pp. 726-734. ISSN 0098-9258

Blut, Markus and Evanschitzky, Heiner and Backhaus, Christof and Rudd, John and Marck, Michael (2016) Securing business-to-business relationships : the impact of switching costs. Industrial Marketing Management, 52. pp. 82-90. ISSN 0019-8501

Boukis, Achilleas and Gounaris, Spiros (2014) Linking IMO with employees' fit with their environment and reciprocal behaviours towards the firm. Journal of Services Marketing, 28 (1). 10 - 21. ISSN 0887-6045

Boukis, Achilleas and Gounaris, Spiros and Lings, Ian (2017) Internal market orientation determinants of employee brand enactment. Journal of Services Marketing, 31 (7). pp. 690-703. ISSN 0887-6045

Bove, L. and Pervan, S. and Beatty, S. and Shiu, E.M.K. (2009) Service worker role in encouraging customer organizational citizenship behaviors. Journal of Business Research, 62 (7). pp. 698-705. ISSN 0148-2963

Brammer, Stephen and He, Hongwei and Mellahi, Kamel (2015) Corporate social responsibility, employee organizational identification, and creative effort : the moderating impact of corporate ability. Group and Organization Management, 40 (3). pp. 323-352. ISSN 1059-6011

Brannick, Teresa and De Burca, Sean and Fynes, Brian and Roche, Evelyn and Ennis, Sean (2002) Service management practice-performance model: a focus on training and listening practices. Journal of European Industrial Training, 26 (8). pp. 394-403. ISSN 2046-9012

Brennan, R. and Harker, M.J. (2003) E-marketing action. Marketing Review, 3 (4). pp. 419-431. ISSN 1469-347X

Brock, J. K. U. and Johnson, J. E. and Zhou, J. Y. (2011) Does distance matter for internationally-oriented small firms? Industrial Marketing Management, 40 (3). pp. 384-394. ISSN 0019-8501

Broderick, A.J. and Demangeot, Catherine and Adkins, Natalie Ross and Ferguson, Nakeisha S. and Henderson, Geraldine Rosa and Johnson, Guillaume and Kipnis, Eva and Mandiberg, James M. and Mueller, Rene Dentiste and Pullig, Chris and Roy, Abhijit and Zuñiga, Miguel (2011) Consumer empowerment in multicultural marketplaces: Navigating multicultural identities to reduce consumer vulnerability. Journal of Research for Consumers (19). ISSN 1444-6359

Broderick, Amanda J. and Demangeot, Catherine and Kipnis, Eva and Zuñiga, Miguel and Roy, Abhijit and Pullig, Chris and Mueller, Rene Dentiste and Mandiberg, James M. and Johnson, Guillaume and Henderson, Geraldine Rosa and Ferguson, Nakeisha S. and Adkins, Natalie Ross (2011) No harm done? Culture-based branding and its impact on consumer vulnerability: a research agenda. Social Business, 1 (3). pp. 263-280. ISSN 2044-9860

Brown, Ross and Mawson, Suzanne and Rocha, Augusto and Rowe, Alex (2025) Looking inside the 'black box' of digital firm scaling : an ethnographically informed conceptualisation. Journal of Business Research, 186. 114987. ISSN 0148-2963

Brown, Ross and Mawson, Suzanne and Rowe, Alexander (2019) Start-ups, entrepreneurial networks and equity crowdfunding : a processual perspective. Industrial Marketing Management, 80. pp. 115-125. ISSN 0019-8501

Brownlie, D. and Hewer, P.A. (2007) Consumer culture matters: insights from contemporary representations of cooking. Advances in Consumer Research, 34. pp. 175-179. ISSN 0098-9258

Brownlie, D. and Hewer, P.A. (2007) Culture of consumption of car afficionados: aesthetics and consumption communities. International Journal of Sociology and Social Policy, 27 (3/4). pp. 106-119.

Brownlie, D. and Hewer, P.A. (2006) Stoveside potterings and other transformations: on cooking representations of culinary culture. Advances in Consumer Research, 7. pp. 623-634. ISSN 0098-9258

Brownlie, D. and Hewer, P.A. and Treanor, S. (2006) Identity in motion: an exploratory study of conspicious consumption among car cruisers. Finanza Marketing e Produzione, 5. pp. 99-107. ISSN 1593-2230

Brownlie, Douglas and Hewer, Paul (2009) Cultures of unruly bricolage : 'debadging' and the cultural logic of resistance. Advances in Consumer Research, 36. pp. 686-687. ISSN 0098-9258

Brownlie, Douglas and Hewer, Paul (2007) Prime beef cuts : culinary images for thinking 'men'. Consumption, Markets and Culture, 10 (3). pp. 229-250. ISSN 1025-3866

Brownlie, Douglas and Hewer, Paul (2011) "(Re)covering" the spectacular domestic : culinary cultures, the feminine mundane and brand Nigella. Advertising & Society Review, 12 (2).

Brownlie, Douglas and Hewer, Paul and Ferguson, Pauline (2007) Theory into practice : meditations on cultures of accountability and interdisciplinarity in marketing research. Journal of Marketing Management, 23 (5-6). pp. 395-409. ISSN 0267-257X

Brownlie, Douglas and Hewer, Paul and Horne, Suzanne (2005) Culinary tourism : An exploratory reading of contemporary representations of cooking. Consumption, Markets and Culture, 8 (1). pp. 7-26. ISSN 1025-3866

Brownlie, Douglas and Hewer, Paul and Kerrigan, Finola (2015) Celebrity, convergence & transformation. Journal of Marketing Management. ISSN 0267-257X (In Press)

Brownlie, Douglas and Hewer, Paul and Kerrigan, Finola (2015) Celebrity, convergence and transformation. Journal of Marketing Management, 31 (5-6). pp. 453-460. ISSN 0267-257X

Brownlie, Douglas and Hewer, Paul and Tadajewski, Mark (2009) Thinking 'communities of academic practice' : on space, enterprise and governance in marketing academia. Journal of Marketing Management, 25 (7-8). pp. 635-642. ISSN 0267-257X

Bruce, Helen L. and Wilson, Hugh N. and Macdonald, Emma K. and Clarke, Beverly (2019) Resource integration, value creation and value destruction in collective consumption contexts. Journal of Business Research, 103. pp. 173-185. ISSN 0148-2963

Bryce, Derek and Curran, Ross and O'Gorman, Kevin and Taheri, Babak (2015) Visitors' engagement and authenticity : Japanese heritage consumption. Tourism Management, 46. pp. 571-581. ISSN 0261-5177

Bryce, Derek and Čaušević, Senija (2016) Domesticating fears and fantasies of 'the East' : integrating the Ottoman legacy within European heritage. Journal of Marketing Management, 32 (15-16). pp. 1419-1440. ISSN 0267-257X

Bui, Hong T. M. and Baruch, Yehuda and Chau, Vinh S. and He, Hongwei (2016) Team learning : the missing construct from a cross-cultural examination of higher education. Asia Pacific Journal of Management, 33 (1). pp. 29-51. ISSN 0217-4561

Butler, Clare and Doherty, Anne Marie and Finnear, Jocelyn and Hill, Stephen (2015) Alone in the back-office : the isolation of those who care to support public services. Work, Employment and Society, 29 (4). pp. 624-640. ISSN 0950-0170

Caemmerer, B. (2009) The planning and implementation of integrated marketing communications. Marketing Intelligence and Planning, 27 (4). pp. 524-538. ISSN 0263-4503

Caemmerer, B. and Banerjee, M. (2009) Understanding service relationship management in the private and the public sector. Journal of Relationship Marketing, 8 (1). pp. 68-79. ISSN 1533-2667

Caemmerer, B. and Wilson, A.M. (2010) Customer feedback mechanisms and organisational learning in service operations. International Journal of Operations and Production Management, 30 (3). pp. 288-311. ISSN 0144-3577

Caemmerer, Barbara and Wilson, Alan (2011) An exploration of the service orientation discrepancy phenomenon in the public sector. Services Industries Journal, 31 (3). pp. 355-370. ISSN 0264-2069

Cairns, Patricia and Doherty, Anne Marie and Alexander, Nicholas and Quinn, Barry (2008) Understanding the international retail divestment process. Journal of Strategic Marketing, 16 (2). pp. 111-128. ISSN 0965-254X

Cairns, Patricia and Quinn, Barry and Alexander, Nicholas and Doherty, Anne Marie (2010) The role of leadership in international retail divestment and corporate restructuring. European Business Review, 22 (1). pp. 25-42. ISSN 0955-534X

Caldwell Brown, Steven (2011) Artist autonomy in a digital era : the case of Nine Inch Nails. Empirical Musicology Review, 6 (4). pp. 198-213. ISSN 1559-5749

Cambra-Fierro, J.J. and Hart, S. and Polo-Redondo, Y. (2008) Environmental respect: ethics or simply business? a study in the small and medium enterprise (SME) context. Journal of Business Ethics, 82 (3). pp. 645-656. ISSN 0167-4544

Cambra-Fierro, J.J. and Pola-Redondo, Y. and Wilson, A.M. (2008) The influence of an organisation's corporate values on employees' personal buying behaviour. Journal of Business Ethics, 81 (1). pp. 157-167. ISSN 0167-4544

Cambra-Fierro, Jesus and Wilson, Alan and Redondo, Yolanda Polo and Mur, Ana Fuster and Lopez-Perez, Maria Eugenia (2013) When do firms implement corporate social responsibility? A study of the Spanish construction and real-estate sector. Journal of Management and Organization, 19 (2). pp. 150-166. ISSN 1833-3672

Cambra-Fierro, Jesus J. and Hart, Susan and Mur, Ana Fuster and Redondo, Yolanda Polo (2011) Looking for performance : how innovation and strategy may affect market orientation models. Innovation: Organization and Management, 13 (2). 154 - 172. ISSN 2204-0226

Carey, Lindsey and Shaw, Deidre and Shiu, Edward (2008) The impact of ethical concerns on family consumer decision-making. International Journal of Consumer Studies, 32 (5). pp. 553-560. ISSN 1470-6423

Carpenter, Jason and Moore, Marguerite and Alexander, Nicholas and Doherty, Anne Marie (2013) Consumer demographics, ethnocentrism, cultural values and acculturation to the global consumer culture : a retail perspective. Journal of Marketing Management, 29 (3/4 sp). pp. 271-291. ISSN 0267-257X

Carpenter, Jason and Moore, Marguerite and Doherty, Anne Marie and Alexander, Nicholas (2012) Acculturation to global consumer culture : a generational cohort comparison. Journal of Strategic Marketing, 20 (5). pp. 411-423. ISSN 0965-254X

Cartwright, Severina and Davies, Iain and Archer-Brown, Chris (2021) Managing relationships on social media in business-to-business organisations. Journal of Business Research, 125. pp. 120-134. ISSN 0148-2963

Carwright, Severina and Davies, Iain A. (2022) The development of B2B social networking capabilities. Industrial Marketing Management, 106. pp. 139-151. ISSN 0019-8501

Carwright, Severina and Liu, Hongfei and Davies, Iain A. (2022) Influencer marketing within business-to-business organisations. Industrial Marketing Management, 106. pp. 338-350. ISSN 0019-8501

Carwright, Severina and Um, Juneho and Davies, Iain (2024) Unlocking resilience and performance : the dynamic impact of collaborative social media integration in operations, marketing and sales. Supply Chain Management: An International Journal. ISSN 1359-8546

Centeno, E. and Harker, M.J. and Ibrahim, E.E.B. and Wang, L.W. (2008) What is postgraduate marketing education for? observations from the UK. European Business Review, 20 (6). pp. 547-566. ISSN 0955-534X

Centeno, Edgar and Hart, Susan and Dinnie, Keith (2013) The five phases of SME brand building. Journal of Brand Management, 20 (6). pp. 445-457. ISSN 1350-231X

Chalmers, Dominic and Matthews, Russell and Hyslop, Amy (2021) Blockchain as an external enabler of new venture ideas : digital entrepreneurs and the disintermediation of the global music industry. Journal of Business Research, 125. pp. 577-591. ISSN 0148-2963

Champniss, Guy and Wilson, Hugh N. and Macdonald, Emma K. and Dimitriu, Radu (2016) No I won't, but yes we will : driving sustainability-related donations through social identity effects. Technological Forecasting and Social Change, 111. pp. 317-326. ISSN 0040-1625

Chan, Andrew and Hsu, Cathy H. C. and Baum, Thomas (2015) The impact of tour service performance on tourist satisfaction and behavioral intentions : a study of Chinese tourists in Hong Kong. Journal of Travel and Tourism Marketing, 32 (1-2). pp. 18-33. ISSN 1054-8408

Chan, H.K. and He, Hong-Wei and Wang, W.Y.C. (2012) Green marketing and its impact on supply chain management in industrial markets. Industrial Marketing Management, 41 (4). pp. 557-562. ISSN 0019-8501

Chan, Hing Kai and Lacka, Ewelina and Yee, Rachel W.Y. and Lim, Ming K. (2017) The role of social media data in operations and production management. International Journal of Production Research, 55 (17). pp. 5027-5036. ISSN 0020-7543

Chan, Hing Kai and Wang, Xiaojun and Lacka, Ewelina and Zhang, Min (2016) A mixed-method approach to extracting the value of social media data. Production and Operations Management, 25 (3). pp. 568-583. ISSN 1059-1478

Chan, R. Y. K. and He, Hong-Wei and Chan, H.K. and Wang, W. Y. C. (2012) Environmental orientation and corporate performance : The mediation mechanism of green supply chain management and moderating effect of competitive intensity. Industrial Marketing Management, 41 (4). pp. 621-630. ISSN 0019-8501

Chandrasen, Abhirarm and Paliwoda, Stanley J. (2009) Country of assembly (COA) effect on perceived automobile quality : a Thai consumers' perspective. Journal of Marketing Management, 25 (5-6). pp. 483-499. ISSN 0267-257X

Chathuranga, B.T.K. and Rathnayake, D.T. (2020) Religious orientation and alcohol purchase intention : an empirical investigation of Sri Lankan male consumers. Vidyodaya Journal of Management, 6 (2). pp. 53-72. ISSN 2448-9344

Chen, J. and Paliwoda, S. (2006) Identifying and measuring knowledge transfer in the consumer new brand purchase decision. Journal of Euromarketing, 15 (3). pp. 51-72. ISSN 1049-6483

Chen, J. and Paliwoda, S.J. (2002) Adoption of new brands from multi-branding firms by Chinese consumers. Journal of Euromarketing, 12 (1). pp. 63-77. ISSN 1049-6483

Chen, J. and Paliwoda, S.J. (2004) The influence of the company name in consumer variety seeking. Journal of Brand Management, 11 (3). pp. 219-231.

Chong, Alain Yee-Loong and Lacka, Ewelina and Boying, Li and Chan, Hing Kai (2018) The role of social media in enhancing guanxi and perceived effectiveness of e-commerce institutional mechanisms effectiveness in online marketplace. Information & Management.

Chung, Sorim and Karampela, Maria (2021) Investigating the interplay of device type, product familiarity, and shopping motivations on the accuracy of product size estimations in e-commerce settings. Psychology and Marketing, 38 (9). pp. 1498-1512. ISSN 0742-6046

Collier, Ben and Flynn, Gemma and Stewart, James and Thomas, Daniel R. (2022) Influence government : exploring practices, ethics, and power in the use of targeted advertising by the UK state. Big Data & Society, 9 (1). pp. 1-13. ISSN 2053-9517

Collings, David G and Demirbag, Mehmet and Mellahi, Kamel and Tatoglu, Ekrem (2010) Strategic orientation, human resource management practices and organizational outcomes : evidence from Turkey. International Journal of Human Resource Management, 21 (14). pp. 2589-2613. ISSN 0958-5192

Collinson, E.M. and Shaw, E. (2001) Entrepreneurial marketing : a historical perspective on development and practice. Management Decision, 39 (2). pp. 761-767.

Colombage, V K and Rathnayake, D T (2020) Impact of fashion involvement and hedonic consumption on impulse buying tendency of Sri Lankan apparel consumers : the moderating effect of age and gender. NSBM Journal of Management, 6 (2). pp. 23-54. ISSN 2465-5643

Commandeur, Harry R. and Hart, Susan and Hultink, Erik Jan and Tzokas, Nikolaos (2003) Industrial companies' evaluation criteria in new product development gates. Journal of Product Innovation Management, 20 (1). pp. 22-36. ISSN 0737-6782

Coombes, Emma and Hibbert, Sally and Hogg, Gillian and Varey, Richard (2001) Consuming identity : the case of Scotland. Advances in Consumer Research, 28 (1). pp. 328-333. ISSN 0098-9258

Criado, Irene and Fernandez, Manuel and Carlos, Larrinaga and Husillos, Javier (2008) Compliance with mandatory environmental reporting in financial statements : the case of Spain (2001-2003). Journal of Business Ethics, 79 (3). pp. 245-262. ISSN 0167-4544

Crosier, Keith and Gilmore, Charlotte and Grant, Ian C. (2003) Account planning in Scottish advertising agencies: a discipline in transition. Journal of Marketing Communications, 9 (1). pp. 1-15. ISSN 1352-7266

Crosier, Keith and Gilmore, Charlotte and Grant, Ian C. (2003) Account planning: whose role is it anyway? Marketing Intelligence and Planning, 21 (7). pp. 462-472. ISSN 0263-4503

Dabić, Marina and Obradović, Tena and Vlačić, Božidar and Sahasranamam, Sreevas and Paul, Justin (2022) Frugal innovations : a multidisciplinary review & agenda for future research. Journal of Business Research, 142. pp. 914-929. ISSN 0148-2963

Davies, Iain and Ryals, Lynette J. (2013) Attitudes and behaviours of key account managers : are they really any different to senior sales professionals? Industrial Marketing Management, 42 (6). pp. 919-931. ISSN 0019-8501

Davies, Iain and Ryals, Lynette J. (2014) The effectiveness of key account management practices. Industrial Marketing Management, 43 (7). pp. 1182-1194. ISSN 0019-8501

Davies, Iain A. and Chambers, Liudmila (2018) Integrating hybridity and business model theory in sustainable entrepreneurship. Journal of Cleaner Production, 177. pp. 378-386. ISSN 0959-6526

Davies, Iain Andrew and Gutsche, Sabrina (2016) Consumer motivations for mainstream "ethical" consumption. European Journal of Marketing, 50 (7-8). pp. 1326-1347. ISSN 0309-0566

Davis, Andrew (2016) Experiential places or places of experience? Place identity and place attachment as mechanisms for creating festival environment. Tourism Management, 55. pp. 49-61. ISSN 0261-5177

Davis, Andrew (2017) It wasn't me, it was my festival me : the effect of event stimuli on attendee identity formation. Tourism Management, 61. pp. 484-500. ISSN 0261-5177

Davis, Andrew and Wagner, Beverly (2024) Understanding the role of 'sense of place' in the production and consumption of innovation districts. Innovation: Organization and Management. pp. 1-15. ISSN 2204-0226

Debruyne, Marion and Griffin, Abbie and Hart, Susan and Hultink, Erik Jan and Monaert, Rudy and Robben, Henry (2002) The impact of new product launch strategies on competitive reaction in industrial markets. Journal of Product Innovation Management, 19 (2). pp. 159-170. ISSN 0737-6782

Demangeot, C. and Broderick, A.J. (2007) Conceptualising consumer behaviour in online shopping environment. International Journal of Retail and Distribution Management, 35 (11). pp. 878-894. ISSN 0959-0552

Demangeot, Catherine and Adkins, Natalie Ross and Mueller, Rene Dentiste and Henderson, Geraldine Rosa and Ferguson, Nakeisha S. and Mandiberg, James M. and Roy, Abhijit and Johnson, Guillaume and Kipnis, Eva and Pullig, Chris and Broderick, Amanda J. and Zuñiga, Miguel (2013) Towards intercultural competency in multicultural marketplaces. Journal of Public Policy and Marketing, 32. pp. 156-164. ISSN 0743-9156

Demangeot, Catherine and Broderick, Amanda J. (2010) Consumer perceptions of online shopping environments : a gestalt approach. Psychology and Marketing, 27 (2). pp. 117-140. ISSN 0742-6046

Demangeot, Catherine and Broderick, Amanda J. (2010) Exploration and its manifestations in the context of online shopping. Journal of Marketing Management, 26 (13-14). 1256 - 1278.

Demangeot, Catherine and Broderick, Amanda J. (2009) The role of exploration in creating online shopping value. Advances in Consumer Research, 36. pp. 473-481. ISSN 0098-9258

Demangeot, Catherine and Sankaran, Kizhekepat (2012) Cultural pluralism : uncovering consumption patterns in a multicultural environment. Journal of Marketing Management, 28 (7-8). pp. 760-783. ISSN 0267-257X

Demirbag, Mehmet and McGuinness, Martina and Altay, Huseyin (2010) Perceptions of institutional environment and entry mode : FDI from an emerging country. Management International Review, 50 (2). pp. 207-240. ISSN 0938-8249

Demirbag, Mehmet and Sahadev, Sunil and Kaynak, Erdener and Akgul, Aziz (2012) Modeling quality commitment in service organizations : an empirical study. European Journal of Marketing, 46 (6). pp. 790-810. ISSN 0309-0566

Demirbag, Mehmet and Sahadev, Sunil and Mellahi, Kamel (2010) Country image and consumer preference for emerging market economy products : the moderating role of consumer materialism. International Marketing Review, 27 (2). pp. 141-163. ISSN 0265-1335

Demirbag, Mehmet and Tatoglu, Ekrem and Glaister, Keith (2009) Equity-based entry modes of emerging country multinationals : lessons from Turkey. Journal of World Business, 44 (4). pp. 445-462. ISSN 1090-9516

Demirbag, Mehmet and Tatoglu, Ekrem and Glaister, Keith (2010) Institutional and transaction cost determinants of Turkish MNEs' location choice. International Marketing Review, 27 (3). pp. 272-294. ISSN 0265-1335

Demirbag, Mehmet and Tatoglu, Ekrem and Glaister, Keith and Zaim, Selim (2010) Measuring strategic decision making efficiency in different country contexts : a comparison of British and Turkish firms. Omega, 38 (1-2). pp. 95-104. ISSN 0305-0483

Devlin, E and Anderson, S and Hastings, G and Macfadyen, L (2005) Targeting smokers via tobacco product labelling : opportunities and challenges for Pan European health promotion. Health Promotion International, 20 (1). pp. 41-49. ISSN 0957-4824

Dimitratos, Pavlos and Lioukas, S. and Ibeh, Kevin and Wheeler, Colin (2009) Governance mechanisms of small and medium enterprise international partner management. British Journal of Management, 21 (3). pp. 754-771. ISSN 1045-3172

Dinnie, K.J. and Hogg, G.M. (2005) Nation branding: meeting the challenge of encapsulation. European Journal of Marketing.

Dinnie, Keith J. (2004) Country-of-origin 1965-2004: a literature review. Journal of Customer Behaviour, 3 (2). pp. 165-213. ISSN 1475-3928

Dinnie, Keith J. (2002) Implications of national identity for marketing. Marketing Review, 2 (3). pp. 285-300. ISSN 1469-347X

Dodd, Sarah and Wilson, Juliette and Karampela, Maria and Danson, Mike (2021) Crafting growth together. Entrepreneurship and Regional Development, 33 (9-10). pp. 789-815. ISSN 0898-5626

Doherty, Anne Marie (2014) 2013 Academy of Marketing annual conference special issue : marketing relevance. Journal of Marketing Management, 30 (9/10). pp. 829-831. ISSN 0267-257X

Doherty, Anne Marie (1999) Explaining international retailers' market entry mode strategy : internalization theory, agency theory and the importance of information asymmetry. International Review of Retail, Distribution and Consumer Research, 9 (4). pp. 379-402. ISSN 0959-3969

Doherty, Anne Marie (2000) Factors influencing international retailers' market entry mode strategy : qualitative evidence from the UK fashion sector. Journal of Marketing Management, 16 (1). pp. 223-245. ISSN 0267-257X

Doherty, Anne Marie (2004) Fashion marketing - building the research agenda. European Journal of Marketing, 38 (7 spec). pp. 744-748. ISSN 0309-0566

Doherty, Anne Marie (2009) Market and partner selection processes in international retail franchising. Journal of Business Research, 62 (May). pp. 528-534. ISSN 0148-2963

Doherty, Anne Marie and Alexander, Nicholas (2006) Power and control in international retail franchising. European Journal of Marketing, 40 (11/12). pp. 1292-1316. ISSN 0309-0566

Doherty, Anne Marie and Alexander, Nicholas (2004) Relationship development in international retail franchising : case study evidence from the UK fashion sector. European Journal of Marketing, 38 (9/10). pp. 1215-1235. ISSN 0309-0566

Doherty, Anne Marie and Chen, Xiaomin and Alexander, Nicholas (2014) The franchise relationship in China : agency and institutional theory perspectives. European Journal of Marketing, 48 (9/10). pp. 1664-1689. ISSN 0309-0566

Doherty, Anne Marie and Kerrigan, Finola and Belk, Russell W. (2020) Thought leadership in marketing theory and method. European Journal of Marketing, 54 (11). pp. 2645-2649. 1. ISSN 0309-0566

Doherty, Anne Marie and Quinn, Barry (1999) International retail franchising : an agency theory perspective. International Journal of Retail and Distribution Management, 27 (6). pp. 224-236. ISSN 0959-0552

Doherty, Anne Marie and Quinn, Barry (2002) Retail franchising : current themes and an agenda for future research. International Journal of Retail and Distribution Management, 30 (5). pp. 224-227. ISSN 0959-0552

Doherty, Bob and Davies, Iain A. and Tranchell, Sophi (2013) Where now for fair trade? Business History, 55 (2). pp. 161-189. ISSN 0007-6791

Dolfsma, W. and Finch, J. and McMaster, R. (2011) Identifying institutional vulnerability : the importance of language, and system boundaries. Journal of Economic Issues, 45 (4). pp. 805-818. ISSN 0021-3624

Dolfsma, W. and Finch, J.H. and McMaster, R. (2005) Market and society: how do they relate and how do they contribute to welfare? Journal of Economic Issues, 39 (2). pp. 347-356. ISSN 0021-3624

Donaldson, W.G. and Lee, J-H. and Wright, George (2012) Strategic and organisational determinants of sophistication in deployed sales force automation systems within three industry sectors in the UK. Journal of Marketing Management, 28 (11-12). pp. 1305-1330. ISSN 0267-257X

Donnelly, Mike and Kerr, Neil J. and Rimmer, Russell and Shiu, Edward M. (2006) Assessing the quality of police services using SERVQUAL. Policing: An International Journal of Police Strategies and Management, 29 (1). pp. 92-105. ISSN 1363-951X

Downey, Hilary and Hamilton, Kathy L. and Catterall, Miriam (2007) Researching vulnerability: What about the researcher? European Journal of Marketing, 41 (7/8). pp. 734-739. ISSN 0309-0566

Doyle, M.J. and Carus, D. and Pridham, M.S. (2005) A system to retrieve consumer-facing product information. British Food Journal, 107 (10). pp. 781-791. ISSN 0007-070X

Doyle, Stephen and Moore, Christopher and Doherty, Anne Marie and Hamilton, Morag (2008) Brand context and control : the role of the flagship store in B&B Italia. International Journal of Retail and Distribution Management, 36 (7). pp. 551-563. ISSN 0959-0552

Duffy, Katherine and Hewer, Paul (2014) The vintagescape as embodied and practiced space. Advances in Consumer Research, 41. ISSN 0098-9258

Duncan-Shepherd, Sophie and Hamilton, Kathy (2022) "Generally, I live a lie" : transgender consumer experiences and responses to symbolic violence. Journal of Consumer Affairs, 56 (4). pp. 1597-1616. ISSN 0022-0078

Dunnett, Susan and Hamilton, Kathy and Piacentini, Maria (2016) Consumer vulnerability : introduction to the special issue. Journal of Marketing Management, 32 (3-4). pp. 207-210. ISSN 0267-257X

Eckler, Petya and Bolls, Paul (2011) Spreading the virus : emotional tone of viral advertising and its effect on forwarding intentions and attitudes. Journal of Interactive Advertising, 11 (2). pp. 1-11. ISSN 1525-2019

Edwards, Sarah and Wilson, Juliette (2014) Do we do the past differently now? An interview with David Lowenthal. Consumption, Markets and Culture, 17 (2). pp. 105-119. ISSN 1025-3866

Egan, J. and Harker, M.J. (2006) The past, present and future of relationship marketing. Journal of Marketing Management, 22 (1). pp. 215-242. ISSN 0267-257X

Eikhof, Doris and Summers, Juliette and Carter, Sara (2013) “Women doing their own thing” : media representations of female entrepreneurship. International Journal of Entrepreneurial Behaviour and Research, 19 (5). pp. 547-564. ISSN 1355-2554

El-Jurdi, Hounaida and Batat, Wided and Jafari, Aliakbar (2017) Harnessing the power of religion : broadening sustainability research and practice in the advancement of ecology. Journal of Macromarketing, 37 (1). 7–24. ISSN 0276-1467

Enwushe, Kelvin Buque (2022) Enhancing innovation through venture capital : lessons from Asia for Nigeria. International Journal of Management Concepts and Philosophy, 14 (4). pp. 296-311. ISSN 1478-1484

Erdogan, B. Zafer and Tagg, Stephen (2003) The advertising agency manager's response patterns to a mail survey and follow-ups. Marketing Intelligence and Planning, 21 (6). pp. 392-399. ISSN 0263-4503

Erdogan, B.Z. and Tagg, S. and Hart, S. (2005) Identifying 'Dr Innovator' in the primary care sector in the UK. Journal of Medical Marketing, 5 (1). pp. 77-84. ISSN 1745-7904

Evanschitzky, H. (2007) Market orientation of service networks: direct and indirect effects on sustained competitive advantage. Journal of Strategic Marketing, 15 (4). pp. 349-368. ISSN 0965-254X

Evanschitzky, H. and Aalto-Setälä, V. and Kenning, P. and Vogel, V. (2006) Differences in consumer price knowledge between Germany and Finland: a cross-cultural study. International Review of Retail, Distribution and Consumer Research, 16 (5). pp. 591-599.

Evanschitzky, H. and Ahlert, D. (2006) Multi-channel management im spannungsfeld von kundenzufriedenheit und organisation (Multi-channel management in the interaction between customer and organization). Thexis, 4. pp. 21-25.

Evanschitzky, H. and Ahlert, D. and Blaich, G. and Kenning, P. (2007) Knowledge management in knowledge intensive service networks: a strategic management approach. Management Decision, 45 (2). pp. 265-283.

Evanschitzky, H. and Ahlert, D. and Hesse, J. (2005) Zwischen relevance und rigor: der erfolgreiche einsatz der erfolgsforschung in wissenschaft und praxis. Wirtschaftswissenschaftliches Studium, 34 (7). pp. 362-367.

Evanschitzky, H. and Armstrong, J. (2010) Replications of forecasting research. International Journal of Forecasting, 26 (1). pp. 4-8. ISSN 0169-2070

Evanschitzky, H. and Backhaus, C. and Woisetschläger, David and Ahlert, D. (2008) Der einfluss der organisationsstruktur auf teamperformance : eine gruppenexperimentelle studie. Managementforschung, 18. pp. 1-34.

Evanschitzky, H. and Baumgarth, C. and Hubbard, R. and Armstrong, J. (2007) Replication research's disturbing trend. Journal of Business Research, 60 (4). pp. 411-415. ISSN 0148-2963

Evanschitzky, H. and Iyer, G.R. and Hesse, J. (2004) E-satisfaction: a re-examination. Journal of Retailing, 80 (3). pp. 237-247. ISSN 0022-4359

Evanschitzky, H. and Iyer, G.R. and Plabmann, H. (2006) The relative strength of affective commitment in securing loyalty in service relationships. Journal of Business Research, 59 (12). pp. 1207-1213. ISSN 0148-2963

Evanschitzky, H. and Kenning, P. and Vogel, V. and Ahlert, D. (2007) Consumer price knowledge in the market for apparel. International Journal of Retail and Distribution Management, 35 (2). pp. 97-119. ISSN 0959-0552

Evanschitzky, H. and Woisetschläger, David (2008) Too old to choose? the effects of age and age related constructs on consumer decision making. Advances in Consumer Research, 35. pp. 630-636. ISSN 0098-9258

Evanschitzky, H. and Wunderlich, M. (2006) An examination of moderator effects in the four-stage loyalty model. Journal of Service Research, 8 (4). pp. 330-345. ISSN 1094-6705

Evanschitzky, H. and van Wangenheim, F. (2006) Customer value based entry decision in international markets. Journal of Relationship Marketing, 5 (1). pp. 79-91. ISSN 1533-2667

Evanschitzky, H. and van Wangenheim, F. and Woisetschläger, David and Blut, M. (2008) Consumer ethnocentrism in the German market. International Marketing Review, 25 (1). pp. 7-32. ISSN 0265-1335

Evanschitzky, Heiner and Iyer, Gopalkrishnan R. and Caemmerer, Barbara (2008) Dimensions of satisfaction in retail settings : a research note. Journal of Relationship Marketing, 7 (3). pp. 275-285. ISSN 1533-2667

Fain, Nusa and Kline, Mihael and Duhovnik, Joze (2011) Integrating R&D and marketing in new product development. Strojniski Vestnik, 57 (7-8). pp. 599-609. ISSN 0039-2480

Fain, Nusa and Kline, Miro (2013) The dynamics of multicultural NPD teams in virtual environments. International Journal of Technology and Design Education, 23 (2). pp. 273-288. ISSN 0957-7572

Fain, Nusa and Kline, Miro and Vukasinovic, Nikola and Duhovnik, Joze (2010) The impact of management on creativity and knowledge transfer in an academic virtual enterprise. Tehnicki vjesnik / Technical Gazette, 17 (3). pp. 347-351. ISSN 1330-3651

Fain, Nusa and Moes, Niels and Duhovnik, Joze (2010) The role of the user and the society in new product development. Strojniski Vestnik, 56 (7-8). pp. 521-530. ISSN 0039-2480

Fain, Nusa and Schoormans, Jan and Duhovnik, Joze (2011) The effect of R&D-marketing integration on NPD success - the case of SMEs in the growing economy of Slovenia. International Journal of Technology Management, 56 (1). pp. 92-107. ISSN 0267-5730

Fain, Nusa and Wagner, Beverly (2014) R&D-marketing integration in innovation - does culture matter? European Business Review, 26 (2). pp. 169-187. ISSN 0955-534X

Fain, Nusa and Wagner, Beverly and Kay, Neil (2018) Driving innovation through ambidextrous service provision - long life cycle products in manufacturing contexts. Technological Forecasting and Social Change, 130. pp. 3-13. ISSN 0040-1625

Fain, Nusa and Wagner, Beverly and Vukasinovic, Nikola (2016) A project-based approach to learning : comparative study of two disciplines. Design and Technology Education: An International Journal, 21 (1). pp. 51-60. ISSN 1360-1431

Fanggidae, Jappy P. and Jin, Hyun Seung and Kim, Hyoje Jay and Kelly, Louise (2023) When altruistic decisions shape egoistic motives : motivation shift in sequential charitable support. International Journal of Advertising, 42 (6). pp. 1110-1143. ISSN 0265-0487

Fearne, Andrew and Wagner, Beverly and Mcdougall, Natalie and Loseby, David (2021) The power of purpose – lessons in agility from the Ventilator Challenge. Supply Chain Management: An International Journal, 26 (6). pp. 753-766. ISSN 1359-8546

Fehrer, Julia A. and Conduit, Jodie and Plewa, Carolin and Li, Loic Pengtao and Jaakkola, Elina and Alexander, Matthew (2020) Market shaping dynamics : interplay of actor engagement and institutional work. Journal of Business and Industrial Marketing. ISSN 0885-8624

Ferri, Paul and Deakins, David and Whittam, Geoff (2009) The measurement of social capital in the entrepreneurial context. Journal of Enterprising Communities: People and Places in the Global Economy, 3 (2). pp. 138-151.

Fierro, J. and Wilson, A.M. (2011) Qualitative data analysis software : Will it ever become mainstream? Evidence from Spain. International Journal of Market Research, 53 (1). ISSN 0025-3618

Fillis, Ian and Johansson, Ulf and Wagner, Beverly (2003) A conceptualisation of the opportunities and barriers to e‐business development in the smaller firm. Journal of Small Business and Enterprise Development, 10 (3). pp. 336-344. ISSN 1462-6004

Fillis, Ian and Johansson, Ulf and Wagner, Beverly (2004) A qualitative investigation of smaller firm e-business development. Journal of Small Business and Enterprise Development, 11 (3). pp. 349-361. ISSN 1462-6004

Finch, J.H. (2007) Economic sociology as a strange other to both sociology and economics. History of the Human Sciences, 20 (2). pp. 123-140.

Finch, J.H. (2002) The role of grounded theory in developing economic theory. Journal of Economic Methodology, 9 (2). pp. 213-234.

Finch, J.H. and Dinnie, N. (2001) Capturing Knightian advantages of large business organisations through group decision-making processes. International Journal of the Economics of Business, 8 (3). pp. 379-404.

Finch, J.H. and Geiger, Susi (2010) Positioning and relating: Market boundaries and the slippery identity of the marketing object. Marketing Theory, 10 (3). pp. 237-251. ISSN 1470-5931

Finch, J.H. and Macmillan, F. and Simpson, G. (2002) On the diffusion of probabilistic investment appraisal and decision-making procedures in the UK's upstream oil and gas industry. Research Policy, 31 (6). pp. 969-988. ISSN 0048-7333

Finch, J.H. and McMaster, R. (2002) On categorical variables and non-parametric statistical inference in the pursuit of causal explanations. Cambridge Journal of Economics, 26 (6). pp. 753-772.

Finch, J.H. and Wagner, B.A. and Hynes, N. (2010) Trust and forms of capital in business-to-business activities and relationships. Industrial Marketing Management, 39 (6). pp. 1019-1027.

Finch, John and Geiger, Susi (2011) Constructing and contesting markets through the market object. Industrial Marketing Management, 40 (6). pp. 899-906.

Finch, John and Wagner, Beverly A and Hynes, Niki (2012) Resources prospectively : how actors mobilize resources in business settings. Journal of Business Research, 65 (2). 164–174. ISSN 0148-2963

Finch, John H. (2002) Transferring exploration and production activities within the UK's upstream oil and gas industry: a capabilities perspective. Journal of Evolutionary Economics, 12 (1-2). pp. 55-81. ISSN 0936-9937

Finch, John H. and Acha, Virginia L. (2008) Making and exchanging a second-hand oil field, considered in an industrial marketing setting. Marketing Theory, 8 (1). pp. 45-66. ISSN 1470-5931

Fong, G. T. and Hyland, A. and Borland, R. and Hammond, D. and Hastings, G. and McNeill, A. and Anderson, S. and Cummings, K. M. and Allwright, S. and Mulcahy, M. and Howell, F. and Clancy, L. and Thompson, M. E. and Connolly, G. and Driezen, P. (2006) Reductions in tobacco smoke pollution and increases in support for smoke-free public places following the implementation of comprehensive smoke-free workplace legislation in the Republic of Ireland : findings from the ITC Ireland/UK Survey. Tobacco Control, 15 (Suppl ). iii51-iii58. ISSN 0964-4563

Foxhall, G. and Laing, S.A. and Lewis, B. and Hogg, G.M. (2002) Predicting a diverse future: Directions and issues in the marketing of services. European Journal of Marketing, 36 (4). pp. 479-494. ISSN 0309-0566

Frimpong, J. and Wilson, A.M. (2004) A reconceptualisation of the satisfaction-service performance thesis. Journal of Services Marketing, 18 (6). pp. 471-481. ISSN 0887-6045

Frimpong, Kwabena and Al-Shuridah, Obaid and Wilson, Alan and Asafo-Adjei Sarpong, Frederick (2017) Effect of inherent innovativeness and consumer readiness on attitudes to mobile banking. Journal of Financial Services Marketing, 22 (4). 187–201. ISSN 1363-0539

Frimpong, Kwabena and Shuridah, Obaid and Wilson, Alan and Sarpong, Fred (2020) A cross‐national investigation of trait antecedents of mobile‐banking adoption. Thunderbird International Business Review, 62 (4). pp. 411-424. ISSN 1096-4762

Frimpong, Kwabena and Wilson, Alan (2013) Relative importance of satisfaction dimensions on service performance - a developing country context. Journal of Service Management, 24 (4). ISSN 1757-5818

Gabbott, M. and Hogg, G. (2001) Non-Verbal communication in service encounters: a conceptual framework. Journal of Marketing Management, 17 (1). pp. 5-26. ISSN 0267-257X

Garrido-Moreno, Aurora and Garcia-Morales, Victor J. and Lockett, Nigel and King, Stephen (2018) The missing link : creating value with social media use in hotels. International Journal of Hospitality Management, 75. pp. 94-104. ISSN 0278-4319

Geiger, S. and Finch, J.H. (2009) Industrial sales people as market actors. Industrial Marketing Management, 38 (6). pp. 608-617.

Geiger, Susi and Finch, J.H. (2010) Networks of mind and networks of organizations : the map metaphor in business network research. Industrial Marketing Management, 39 (3). pp. 381-389.

Geiger, Susi and Finch, John (2011) Buyer-seller interactions in mature industrial markets. Journal of Personal Selling and Sales Management, 31 (3). pp. 255-268. ISSN 0885-3134

Ghaffari, Mahsa and Jafari, Aliakbar and Sandikci, Ozlem (2019) The role of mundane and subtle institutional work in market dynamics : a case of fashion clothing market. Journal of Business Research, 105. pp. 434-442. ISSN 0148-2963

Ghesh, Nada and Alexander, Matthew and Davis, Andrew (2024) The Artificial Intelligence enabled customer experience in tourism : a systematic literature review. Tourism Review, 79 (5). pp. 1017-1037. ISSN 1660-5373

Ghorbani, Mijka and Karampela, Maria and Tonner, Andrea (2022) Consumers' brand personality perceptions in a digital world : a systematic literature review and research agenda. International Journal of Consumer Studies, 46 (5). pp. 1960-1991. ISSN 1470-6423

Ghorbani, Mijka and Westermann, Arne (2024) Exploring the role of packaging in the formation of brand images : a mixed methods ‎investigation of consumer perspectives. Journal of Product and Brand Management. ISSN 1061-0421

Giannakis, Damianos and Harker, Michael J and Baum, Tom (2015) Human resource management, services and relationship marketing : the potential for cross-fertilisation. Journal of Strategic Marketing. ISSN 0965-254X

Giannakis, Damianos and Harker, Michael J. (2014) Strategic alignment between relationship marketing and human resource management in financial services organizations. Journal of Strategic Marketing, 22 (5). pp. 396-419. ISSN 0965-254X

Gibbs, Juliette and Shaw, Susan A. (1995) Implications of Changes in GATT for the Marketing Strategies of British Beef Producers. British Food Journal, 97 (1). pp. 3-10. ISSN 0007-070X

Gibbs, Juliette and Shaw, Susan A. and Gabbott, Mark (1994) An analysis of price formation in the Dutch mussel industry. Aquaculture International, 2 (2). pp. 91-103. ISSN 1573-143X

Gill, J. and Ibrahim, E.E.B. (2005) A positioning strategy for a tourist destination, based on analysis of customer's perceptions and satisfactions. Marketing Intelligence and Planning, 23 (2). pp. 172-188.

Gillespie, Cailein H. and Morrison, Alison J. (2001) Commercial hospitality consumption as a live marketing communication system. International Journal of Contemporary Hospitality Management, 13 (4). pp. 183-188. ISSN 0959-6119

Glynn, William J. and De Burca, Sean and Brannick, Teresa and Fynes, Brian and Ennis, Sean (2003) Listening practices and performance in service organisations. International Journal of Service Industry Management, 14 (3). pp. 333-444. ISSN 0956-4233

Goffin, Keith and Lemke, Fred (2004) Uncovering your customer’s hidden needs. European Business Forum (18). pp. 45-47.

Goffin, Keith and Lemke, Fred and Szwejczewski, Marek (2006) An exploratory study of ‘close’ supplier-manufacturer relationships. Journal of Operations Management, 24 (2). pp. 189-209. ISSN 0272-6963

Gong, Taeshik and Yi, Youjae and Choi, Jin Nam (2014) Helping employees deal with dysfunctional customers : the underlying employee perceived justice mechanism. Journal of Service Research, 17 (1). pp. 102-116. ISSN 1094-6705

Gonzales, A. and Paliwoda, S.J. (2006) Segmenting the older consumer for online travel. Marketing Review, 6. pp. 331-348. ISSN 1469-347X

Gordon, Katy and Wilson, Juliette and Tonner, Andrea and Shaw, Eleanor (2018) How can social enterprises impact health and wellbeing? International Journal of Entrepreneurial Behaviour and Research, 24 (3). pp. 697-713. ISSN 1355-2554

Gotsi, D. and Wilson, Alan (2001) Corporate reputation management: Living the brand. Management Decision, 39 (2). pp. 99-104.

Gounaris, Spiros (2008) Antecedents of internal marketing practice: some preliminary empirical evidence. International Journal of Service Industry Management, 19 (3). pp. 400-434. ISSN 0956-4233

Gounaris, Spiros (2006) Internal-market orientation and its measurement. Journal of Business Research, 59 (4). pp. 432-448. ISSN 0148-2963

Gounaris, Spiros (2005) Measuring service quality in B2B services : an evaluation of the SERVQUAL scale vis-à-vis the INDSERV scale. Journal of Services Marketing, 19 (6). pp. 421-435. ISSN 0887-6045

Gounaris, Spiros (2005) Trust and commitment influences on customer retention : insights from business-to-business services. Journal of Business Research, 58 (2). pp. 126-140. ISSN 0148-2963

Gounaris, Spiros (2005) An alternative measure for assessing perceived quality of software house services. Service Industries Journal, 25 (6). pp. 803-823. ISSN 0264-2069

Gounaris, Spiros (2008) The notion of internal market orientation and employee job satisfaction: some preliminary evidence. Journal of Services Marketing, 22 (1). pp. 68-90. ISSN 0887-6045

Gounaris, Spiros and Almoraish, Ahmed (2024) A dynamic, relational approach to B2B customer experience : a customer-centric perspective from a longitudinal investigation. Journal of Business Research, 177. 114606. ISSN 0148-2963

Gounaris, Spiros and Avlonitis, George and Kouremenos, Athanasios and Papavasiliou, Nikolaos (2002) Market share and customer satisfaction : what is the missing link? Journal of Euromarketing, 10 (4). pp. 61-82. ISSN 1049-6483

Gounaris, Spiros and Avlonitis, George and Papastathopoulou, Paulina (2004) Managing the firms’ behaviour through market orientation development. European Journal of Marketing, 38 (11/12). pp. 1481-1508. ISSN 0309-0566

Gounaris, Spiros and Avlonitis, George and Papastathopoulou, Paulina (2006) Uncovering the keys to successful service elimination : project ServDrop. Journal of Services Marketing, 20 (1). pp. 24-36. ISSN 0887-6045

Gounaris, Spiros and Boukis, Achilles (2013) The role of employee job satisfaction in strengthening customer repurchase intentions. Journal of Services Marketing, 27 (4). pp. 322-333. ISSN 0887-6045

Gounaris, Spiros and Boukis, Achilles and Chryssochoidis, George (2020) Internal market orientation adoption and new service development (NSD) : gearing up the internal performance of NSD teams. European Journal of Marketing, 54 (7). pp. 1641-1674. ISSN 0309-0566

Gounaris, Spiros and Chatzipanagioti, Kalliopi (2007) Measuring the effectiveness of marketing information systems: an empirically validated instrument. Marketing Intelligence and Planning, 25 (6). pp. 612-631. ISSN 0263-4503

Gounaris, Spiros and Chatzipanagiotou, Kalliopi and Boukis, Achilleas and Perks, Helen (2016) Unfolding the recipes for conflict resolution during the new service development effort. Journal of Business Research, 69 (10). 4042–4055. ISSN 0148-2963

Gounaris, Spiros and Dimitriadis, Sergios (2003) Assessing service quality on the WEB : evidence from B2C portals. Journal of Services Marketing, 17 (5). pp. 529-548. ISSN 0887-6045

Gounaris, Spiros and Dimitriadis, Sergios and Stathakopoulos, Vlasis (2005) Antecedents of perceived quality in the context of internet retail stores. Journal of Marketing Management, 21 (7/8). pp. 669-700. ISSN 0267-257X

Gounaris, Spiros and Dimitriadis, Sergios and Stathakopoulos, Vlasis (2010) An examination of the effects of service quality and satisfaction on customers’ behavioral intentions in e-shopping. Journal of Services Marketing, 24 (2/3). pp. 142-156. ISSN 0887-6045

Gounaris, Spiros and Koritos, Christos (2012) Adoption of technologically-based innovations : the neglected role of bounded rationality. Journal of Product Innovation Management, 29 (5). pp. 821-838. ISSN 0737-6782

Gounaris, Spiros and Koritos, Christos (2008) Investigating the drivers of Internet banking adoption decision : a comparison of three alternative frameworks. International Journal of Bank Marketing, 26 (5). pp. 282-304. ISSN 0265-2323

Gounaris, Spiros and Koritos, Christos (2008) Using the extended innovation attributes framework and consumer personal characteristics as predictors of internet banking adoption. Journal of Financial Services Marketing, 13 (1). pp. 39-51. ISSN 1363-0539

Gounaris, Spiros and Koritos, Christos and Vassilikopoulou, Katerina (2010) Person–place congruency in the Internet Banking context. Journal of Business Research, 63 (9-10). pp. 943-949. ISSN 0148-2963

Gounaris, Spiros and Papastathopoulou, Paulina and Avlonitis, George (2003) Assessing the importance of the development activities for successful new services : does innovativeness matter? International Journal of Bank Marketing, 21 (5). pp. 266-279. ISSN 0265-2323

Gounaris, Spiros and Stathakopoulos, Vlasis (2004) Antecedents and consequences of brand loyalty : an empirical study. Journal of Brand Management, 11 (4). pp. 283-306. ISSN 1350-231X

Gounaris, Spiros and Stathakopoulos, Vlasis and Athanasopoulos, Andreas (2003) Antecedents to perceived service quality : an exploratory study in the banking sector. International Journal of Bank Marketing, 21 (4). pp. 168-190. ISSN 0265-2323

Gounaris, Spiros and Tzempelikos, Nektarios (2013) Key account management orientation and its implications : a conceptual and empirical examination. Journal of Business-to-Business Marketing, 20 (1). pp. 33-50. ISSN 1547-0628

Gounaris, Spiros and Tzempelikos, Nektarios (2014) Relational key account management : building a competitive advantage through structural reformations and relationship management skills. Industrial Marketing Management, 43 (7). pp. 1110-1123. ISSN 0019-8501

Gounaris, Spiros and Tzempelikos, Nektarios and Chatzipanagioti, Kalliopi (2007) The relationships of customer-perceived value, satisfaction, loyalty and behavioral intentions. Journal of Relationship Marketing, 6 (1). pp. 63-87. ISSN 1533-2667

Gounaris, Spiros and Vassilikopoulou, Katerina and Chatzipanagiotou, Kalliopi C. (2010) Internal-market orientation : a misconceived aspect of marketing theory. European Journal of Marketing, 44 (11/12). pp. 1667-1699. ISSN 0309-0566

Gounaris, Spiros and Venetis, Karin (2002) Trust in industrial service relationships : behavioral consequences, antecedents and the moderating effect of the duration of the relationship. Journal of Services Marketing, 16 (7). pp. 636-655. ISSN 0887-6045

Grant, I. (2006) Creative approaches to new media research. Young Consumers: Insights and Ideas for Responsble Marketers, 7 (2). pp. 51-56. ISSN 1747-3616

Grant, I. and McLeod, C. (2007) Advertising agency planning - conceptualising network relationships. Journal of Marketing Management, 23 (5/6). pp. 425-442. ISSN 0267-257X

Grant, I. and O'Donohoe, S. (2007) Brand in hand? a contextualised account of adolescents' mobile phone consupmtion. Advances in Consumer Research, 34. pp. 280-285. ISSN 0098-9258

Grant, Ian and McLeod, Charlotte and Shaw, E. (2011) Conflict and advertising planning : consequences of networking for advertising planning. European Journal of Marketing, 46 (1-2). 73 - 91. ISSN 0309-0566

Grant, Ian and O'Donohoe, Stephanie (2007) Why young consumers are not open to mobile marketing communications. International Journal of Advertising, 26 (2). pp. 223-246. ISSN 0265-0487

Grant, Ian C. (2004) Communicating with young people through the eyes of practitioners. Journal of Marketing Management, 20 (5-6). pp. 591-606. ISSN 0267-257X

Grant, Ian C. (2005) Young people's relationships with online marketing practices: an intrusion too far? Journal of Marketing Management, 21 (5). pp. 607-623. ISSN 0267-257X

Grant, Ian C. and Hassan, Louise M. and Hastings, Gerard B. and Mackintosh, Anne Marie and Eadie, Douglas, Cancer Research UK (Funder) (2007) The influence of branding on adolescent smoking behaviour: exploring the mediating role of image and attitudes. International Journal of Nonprofit and Voluntary Sector Marketing, 13 (3). pp. 1-11.

Grant, Ian C. and Waite, Kathryn (2003) Following the yellow brick road - young adults' experiences of the information super-highway. Qualitative Market Research: An International Journal, 6 (1). pp. 48-57. ISSN 1352-2752

Groth, M. and Hennig-Thurau, Thorsten and Walsh, Gianfranco (2009) Customer reactions to emotional labor : the roles of employee acting strategies and customer detection accuracy. Academy of Management Journal, 52 (5). pp. 958-974. ISSN 0001-4273

Grougiou, V. and Wilson, A.M. (2004) Call centres: the attitudes of the grey market. Journal of Customer Behaviour, 3 (2). pp. 147-164. ISSN 1475-3928

Grougiou, V. and Wilson, A.M. (2003) Financial service call centres: problems encountered by the grey market. Journal of Financial Services Marketing, 7 (4). pp. 360-368. ISSN 1363-0539

Grougiou, Vassiliki and Wilson, Alan (2005) The role of employee's age in senior customers' evaluation of the service encounter : a phenomenological study. Journal of Macromarketing, 25 (2). p. 269. ISSN 0276-1467

Grout, Ian and Kajzer, Ingrid (2003) Breaking free from the unsustainable now. Designjournalen, 10 (1). pp. 36-45. ISSN 1400-8963

Hamill, J. and Stevenson, Alan (2008) Book review: Get to the top on google. International Journal of Market Research, 50 (6). pp. 843-844. ISSN 0025-3618

Hamilton, K.L. (2009) Consumer kids: how big business is grooming our children for profit. International Journal of Market Research, 51 (5). pp. 709-710. ISSN 0025-3618

Hamilton, K.L. and Catterall, M. (2006) Consuming love in poor families: Children's influence on consumption decisions. Journal of Marketing Management, 22 (9-10). pp. 1031-1052. ISSN 0267-257X

Hamilton, K.L. and Catterall, M. (2008) Cooperation and conflict in family decision making. European Advances in Consumer Research, 8.

Hamilton, K.L. and Catterall, M. (2008) I can do it! consumer coping and poverty. Advances in Consumer Research, 35. pp. 551-556. ISSN 0098-9258

Hamilton, K.L. and Catterall, M. (2005) Towards a better understanding of the low income consumer. Advances in Consumer Research, 32 (1). pp. 627-632. ISSN 0098-9258

Hamilton, K.L. and Downey, H. and Catterall, M. (2006) A sheep in wolf's clothing: exploring researcher vulnerability. Advances in Consumer Research, 33. pp. 672-677. ISSN 0098-9258

Hamilton, K.L. and Hassan, L.M. (2010) Self-concept, emotions and consumer coping : smoking across Europe. European Journal of Marketing, 44 (7/8). pp. 1101-1120. ISSN 0309-0566

Hamilton, K.L. and Hewer, P.A. (2010) Tribal mattering spaces : social-networking sites, celebrity affiliations, and tribal innovations. Journal of Marketing Management, 26 (3-4). pp. 271-289. ISSN 0267-257X

Hamilton, Kathleen and Alexander, Matthew (2017) Spatial, temporal and social dimensions of a ‘destination-in-motion’. European Journal of Marketing, 51 (11/12). pp. 2101-2117. ISSN 0309-0566

Hamilton, Kathy (2009) Consumer decision making in low-income families : the case of conflict avoidance. Journal of Consumer Behaviour, 8 (5). pp. 252-267. ISSN 1472-0817

Hamilton, Kathy and Alexander, Matthew (2013) Organic community tourism : a cocreated approach. Annals of Tourism Research, 42. 169–190. ISSN 0160-7383

Hamilton, Kathy and Catterall, Miriam (2006) Transitions into poverty: An exploratory study into how families cope when faced with income reduction and limited consumption opportunities. Marketing Review, 6 (2). pp. 123-136. ISSN 1469-347X

Hamilton, Kathy and Dunnett, Susan and Downey, Hilary (2012) Researcher identity : exploring the transformatory power of the research experience. Journal of Consumer Behaviour, 11 (4). pp. 275-282. ISSN 1472-0817

Hamilton, Kathy and Edwards, Sarah and Hammill, Faye and Wagner, Beverly and Wilson, Juliette (2014) Nostalgia in the twenty-first century. Consumption, Markets and Culture, 17 (2). pp. 101-104. ISSN 1025-3866

Hamilton, Kathy and Porteous, Holly (2022) Some reflections on interdisciplinary CCT research : field boundaries, social impact and the semantics of consumer vulnerability. Journal of Marketing Management, 38 (1-2). pp. 145-157. ISSN 0267-257X

Hamilton, Kathy and Wagner, Beverly A. (2014) Commercialised nostalgia : staging consumer experiences in small businesses. European Journal of Marketing, 48 (5/6). pp. 813-832. ISSN 0309-0566

Harker, M.J. (2006) Full wallets: the customer perspective on loyalty cards. Journal of Consumer Behaviour. ISSN 1472-0817

Harker, M.J. (2004) Lenses and mirrors : the customer perspective on part-time marketers. Marketing Intelligence and Planning, 22 (6). pp. 663-672. ISSN 0263-4503

Harker, M.J. (2002) Lingua franca. Journal of Customer Behaviour, 1 (2). pp. 195-214. ISSN 1475-3928

Harker, M.J. (2006) Realpolitik: consumer morality and emotions in marketing relationships. Journal of Relationship Marketing. ISSN 1533-2667

Harker, M.J. and Thomas, M.J. and Crosier, K. and Brennan, R. (2008) Marketing intelligence and planning: past, present and future. Marketing Intelligence and Planning, 26 (1). pp. 7-10. ISSN 0263-4503

Harker, Michael and Hynes, Niki and Caemmerer, Barbara (2015) Management education by the French Grandes Ecoles de Commerce. Academy of Management Learning and Education. ISSN 1537-260X (In Press)

Harker, Michael John (1999) Relationship marketing defined? An examination of current relationship marketing definitions. Marketing Intelligence and Planning, 17 (1). pp. 13-20. ISSN 0263-4503

Harris, F. and MacKintosh, A. M. and Anderson, S. and Hastings, G. and Borland, R. and Fong, G. T. and Hammond, D. and Cummings, K. M. (2006) Effects of the 2003 advertising/promotion ban in the United Kingdom on awareness of tobacco marketing : findings from the International Tobacco Control (ITC) Four Country Survey. Tobacco Control, 15. pp. 26-33. ISSN 0964-4563

Harris, S.G.S. and Dibben, M.R. (2003) Export market development: planning and relationship processes of entrepreneurs in different countries. Journal of International Entrepreneurship, 2 (2). pp. 383-403.

Harrison, Tina Suzanne and Onyia, Okey Peter and Tagg, Stephen K. (2014) Towards a universal model of internet banking adoption : initial conceptualization. International Journal of Bank Marketing, 32 (7). pp. 647-687. ISSN 0265-2323

Hart, S. and Hogg, G.M. and Thomson, E. (2002) Does CRM deliver? Journal of Customer Behaviour, 1. pp. 241-268. ISSN 1475-3928

Hart, Susan and Hogg, Gillian M. and Banerjee, M. (2002) An examination of primary stakeholders' opinions in CRM: Convergence and divergence? Journal of Customer Behaviour, 1 (2). pp. 241-268. ISSN 1475-3928

Hart, Susan and Hultink, Erik Jan and Tzokas, Nikolaos (2004) Navigating the new product development process. Industrial Marketing Management, 33 (7). pp. 619-626.

Hart, Susan and Sittimalakrom, Wuthichai (2004) Market orientation versus quality orientation: sources of superior business performance. Journal of Strategic Marketing, 12 (4). pp. 243-253. ISSN 0965-254X

Hart, Susan and Smith, Andrew and Sparks, Leigh and Tzokas, Niko (2004) Delivering customer loyalty schemes in retailing: exploring the employee dimension. International Journal of Retail and Distribution Management, 32 (4). pp. 190-204. ISSN 0959-0552

Hart, Susan and Smith, Andrew and Sparks, Leigh and Tzokas, Nikolaos (2003) Retail loyalty schemes : results for a consumer diary study. Journal of Retailing and Consumer Services, 10 (2). pp. 109-119. ISSN 0969-6989

Hart, Susan and Soehadi, A.W. and Tagg, S.K. (2001) Measuring market orientation in the Indonesian retail context. Journal of Strategic Marketing, 9 (4). pp. 285-299. ISSN 0965-254X

Hartmann, Kim and Lederer, Matthias (2021) The current state of Big Data research in tourism : results of a systematic literature analysis. Zeitschrift für Tourismuswissenschaft, 13 (2). pp. 209-226. ISSN 2366-0406

Hassan, L.M. and Shiu, E.M.K. (2007) Gender differences in low risk single-occasion drinking: an application of the theory of planned behaviour. International Journal of Consumer Studies, 31 (4). pp. 317-325. ISSN 1470-6423

Hassan, L.M. and Shiu, E.M.K. and Michaelidou, M. (2010) The influence of nutritional information on choice : the roles of temptations, conflict, and self control. Journal of Consumer Affairs, 44 (3). pp. 499-515. ISSN 0022-0078

Hassan, L.M. and Shiu, E.M.K. and Thrasher, J. and Fong, G. and Hastings, G. (2008) Exploring the effectiveness of cigarette warning labels: findings from the United States and United Kingdom arms of the International Tobacco Control (ITC) Four Country Survey. International Journal of Nonprofit and Voluntary Sector Marketing, 13 (3). pp. 263-274.

Hassan, L.M. and Shiu, E.M.K. and Walsh, G. and Hastings, G. (2009) Help for a life without tobacco: a case study on demarketing across two levels. Marketing Intelligence and Planning, 27 (4). pp. 486-502. ISSN 0263-4503

Hassan, L.M. and Walsh, G. and Shiu, E.M.K. and Hastings, G. and Harris, F. (2007) Modeling persuasion in social advertising: a study of responsible thinking in anti-smoking promotion in eight Eastern EU (European Union) member states. Journal of Advertising, 36 (2). ISSN 0091-3367

Hastings, Gerard and Anderson, Susan and Cooke, Emma and Gordon, Ross (2005) Alcohol marketing and young people's drinking : a review of the research. Journal of Public Health Policy, 26 (3). pp. 296-311. ISSN 0197-5897

Hastings, Gerard and MacFadyen, Lynn (2000) A day in the life of an advertising man : review of internal documents from the UK tobacco industry's principal advertising agencies. British Medical Journal, 321 (7257). pp. 366-371. ISSN 1756-1833

He, Hong-Wei (2012) Corporate identity anchors : a managerial cognition perspective. European Journal of Marketing, 46 (5). pp. 609-625. ISSN 0309-0566

He, Hong-Wei (2008) Corporate identity/strategy interface : implications for corporate level marketing. European Journal of Marketing, 42 (1-2). pp. 10-15. ISSN 0309-0566

He, Hong-Wei and Balmer, J. (2007) Identity studies : multiple perspectives and implications for corporate-level marketing. European Journal of Marketing, 41 (7/8). pp. 765-785. ISSN 0309-0566

He, Hong-Wei and Balmer, J. (2007) Perceived corporate identity/strategy dissonance : triggers and managerial responses. Journal of General Management, 33 (1). pp. 71-91. ISSN 0306-3070

He, Hong-Wei and Balmer, John (2006) Alliance brands : building corporate brands through strategic alliances? Journal of Brand Management, 13 (4/5). pp. 242-256. ISSN 1350-231X

He, Hong-Wei and Balmer, John (2013) A grounded theory of the corporate identity and corporate strategy dynamic : a corporate marketing perspective. European Journal of Marketing, 47 (3/4). pp. 401-430. ISSN 0309-0566

He, Hong-Wei and Balmer, John (2005) The saliency and significance of generic identity : an exploratory study of UK building societies. International Journal of Bank Marketing, 23 (4). pp. 334-348. ISSN 0265-2323

He, Hong-Wei and Baruch, Y. (2010) Organisational identity and legitimacy under major environmental changes : tales of two UK building societies. British Journal of Management, 21 (1). pp. 44-62. ISSN 1045-3172

He, Hong-Wei and Baruch, Y. (2009) Transforming organizational identity under institutional change. Journal of Organizational Change Management, 22 (6). pp. 575-599. ISSN 0953-4814

He, Hong-Wei and Brown, Andrew (2013) Organizational identity and identification : state of the art and future directions. Group and Organization Management, 38 (1). pp. 3-35. ISSN 1059-6011

He, Hong-Wei and Li, Y. (2011) CSR and service brand : the mediating effect of brand identification and moderating effect of service quality. Journal of Business Ethics, 100 (4). pp. 673-688. ISSN 0167-4544

He, Hong-Wei and Li, Y. (2010) Consumer evaluation of technology-based vertical brand extension. European Journal of Marketing, 44 (9-10). pp. 1366-1383. ISSN 0309-0566

He, Hong-Wei and Li, Y. (2011) Key service drivers for high-tech service brand equity : the mediating role of overall service quality and perceived value. Journal of Marketing Management, 27 (1-2). pp. 77-99. ISSN 0267-257X

He, Hong-Wei and Mukherjee, A. (2009) Corporate identity and consumer marketing: a process model and research agenda. Journal of Marketing Communications, 15 (1). pp. 1-16. ISSN 1352-7266

He, Hong-Wei and Mukherjee, A. (2007) I am, ergo I shop : does store image congruity explain shopping behaviour of Chinese consumers? Journal of Marketing Management, 23 (5-6). pp. 443-460. ISSN 0267-257X

He, Hongwei and Baruch, Yehuda and Lin, Chieh-Peng (2014) Modeling team knowledge sharing and team flexibility : the role of within-team competition. Human Relations, 67 (8). pp. 947-978. ISSN 0018-7267

He, Hongwei and Harris, LLoyd C. and Wang, Weiyue and Haider, Kamran (2016) Brand identity and online self-customisation usefulness perception. Journal of Marketing Management. ISSN 0267-257X

He, Hongwei and Harris, Lloyd (2014) Moral disengagement of hotel guest negative WOM : moral identity centrality, moral awareness, and anger. Annals of Tourism Research, 45. 132–151. ISSN 0160-7383

He, Hongwei and Li, Yan and Harris, Lloyd (2012) Social identity perspective on brand loyalty. Journal of Business Research, 65 (5). pp. 648-657. ISSN 0148-2963

He, Hongwei and Pham, Quoc Hung and Baruch, Yehuda and Zhu, Weichun (2014) Perceived organizational support and organizational identification : joint moderating effects of employee exchange ideology and employee investment. International Journal of Human Resource Management, 25 (20). 2772–2795. ISSN 0958-5192

He, Hongwei and Wang, Weiyue and Zhu, Weichun and Harris, LLoyd (2015) Service workers' job performance : the roles of personality traits, organizational identification, and customer orientation. European Journal of Marketing, 49 (11/12). ISSN 0309-0566

He, Hongwei and Zhu, W and Zheng, X (2014) Procedural justice and employee engagement : roles of organizational identification and moral identity centrality. Journal of Business Ethics, 122 (4). pp. 681-695. ISSN 0167-4544

He, Hongwei and Zhu, Weichun and Gouran, Dennis and Kolo, Olivia (2016) Moral identity centrality and cause-related marketing : the moderating effects of brand social responsibility image and emotional brand attachment. European Journal of Marketing, 50 (1/2). pp. 236-259. ISSN 0309-0566

Hennig-Thurau, Thorsten and Houston, Mark B. and Walsh, G. (2006) The differing role of success drivers across sequential channels: an application to the motion picture industry. Journal of the Academy of Marketing Science, 34 (4). pp. 559-575. ISSN 0092-0703

Hewer, P.A. (2003) Consuming gardens: Representations of paradise, nostalgia and postmodernism. Advances in Consumer Research, 6. pp. 327-331. ISSN 0098-9258

Hewer, P.A. and Brownlie, D. (2006) Constructing hortiporn: on the aesthetics of stylised exteriors. Advances in Consumer Research, 33. pp. 36-42. ISSN 0098-9258

Hewer, Paul (2024) Reflections on a reimagined future for consumer research. Journal of Marketing Management, 40 (7-8). pp. 619-627. ISSN 0267-257X

Hewer, Paul (2022) Reimagining the terrain of liquid times : reflexive marketing and the sociological imagination. Journal of Consumer Culture, 22 (2). pp. 293-310. ISSN 1469-5405

Hewer, Paul and Brownlie, Douglas (2013) Spaces of hope, enlivenment and entanglement : explorations in the spatial logic of celebrity culinary brands. Journal of Consumer Culture, 13 (1). pp. 46-63.

Hewer, Paul and Brownlie, Douglas and Kerrigan, Finola (2013) 'The exploding plastic inevitable' : ‘Branding being’, brand Warhol and the factory years. Scandinavian Journal of Management, 29 (2). pp. 184-193. ISSN 0956-5221

Hewer, Paul and Gannon, Martin and Cordina, Renzo (2017) Discordant fandom and global football brands : 'let the people sing'. Journal of Consumer Culture, 17 (3). pp. 600-619. ISSN 1469-5405

Hewer, Paul and Hamilton, Kathy (2012) Exhibitions and the role of fashion in the sustenance of the Kylie Brand mythology : unpacking the spatial logic of celebrity culture. Marketing Theory, 12 (4). pp. 411-425. ISSN 1470-5931

Hewer, Paul and Hamilton, Kathy (2010) On emotions and salsa : some thoughts on dancing to rethink consumers. Journal of Consumer Behaviour, 9 (2). pp. 113-125. ISSN 1472-0817

Hewer, Paul and Tadajewski, Mark (2014) Pushing the boundaries, sketching the future. Journal of Marketing Management, 30 (11-12). pp. 183-185. ISSN 0267-257X

Heyer, K.S. and Ibeh, K.I.N. and Young, S. (2006) Ethnic ties and ethnic networks and the internationalisation of UK-based Indian small and medium-sized enterprises. International Journal of Entrepreneurship and Innovation, 6 (6). pp. 508-525. ISSN 1465-7503

Hibbert, S.A. and Hogg, G.M. and Quinn, T. (2005) Social entrepreneurship: Understanding consumer motives for buying the Big Issue. Journal of Consumer Behaviour, 4 (3). pp. 159-173. ISSN 1472-0817

Hibbert, Sally and Tagg, Stephen (2001) Shopping motivation: Investigating the shopping process and outcomes of the retail experience at a craft fair. Journal of Marketing Management, 17 (3-4). pp. 341-366. ISSN 0267-257X

Hibbert, Sally A. and Home, Suzanne and Tagg, Stephen K. (2005) Charity retailers in competition for merchandise: Examining how consumers dispose of used goods. Journal of Business Research, 58 (6). pp. 819-828. ISSN 0148-2963

Higgins, Leighanne and Hamilton, Kathy (2014) Faith, hope and love : doing family through consuming pilgrimage. Journal of Marketing Management. ISSN 0267-257X (In Press)

Higgins, Leighanne and Hamilton, Kathy (2016) Mini-miracles : transformations of self from consumption of the Lourdes pilgrimage. Journal of Business Research, 69 (1). pp. 25-32. ISSN 0148-2963

Higgins, Leighanne and Hamilton, Kathy (2019) Therapeutic servicescapes and market-mediated performances of emotional suffering. Journal of Consumer Research, 45 (6). pp. 1230-1253. ISSN 1537-5277

Hillier, D.J. (2010) Discussion of block buying and choice of issue method in UK seasoned equity offers. Journal of Business Finance and Accounting, 37 (3). pp. 449-455. ISSN 0306-686X

Hoe, Lee and Hogg, Gillian and Hart, Susan (2003) Faking it : counterfeiting and consumer contradictions. European Advances in Consumer Behaviour, 6. pp. 60-67. ISSN 0306-8293

Hogg, G.M. and Laing, S.A. and Winkelman, D. (2005) Healthcare and the information revolution: Re-configuring the healthcare service encounter. Health Service Management Research, 17. pp. 188-199. ISSN 0951-4848

Hogg, G.M. and Laing, S.A. and Winkelman, D. (2005) The professional service encounter in the age of the Internet: an exploratory study. Journal of Services Marketing, 17 (5). pp. 476-494. ISSN 0887-6045

Hogg, Gillian and Laing, Angus and Newholm, Terry (2004) Talking together : consumer communities in healthcare. Advances in Consumer Research, 31. pp. 67-73. ISSN 0098-9258

Hogg, Gillian M. and Laing, Angus (2002) Political exhortation, patient expectation and professional execution: Perspectives on the consumerisation of healthcare. British Journal of Management, 13 (2). pp. 173-188. ISSN 1045-3172

Hollebeek, Linda and Jaakkola, Elina and Alexander, Matthew (2018) Beyond the dyadic: customer engagement in increasingly networked environments. Journal of Service Management, 29 (3). pp. 330-332. ISSN 1757-5818

Hood, D. and Henderson, K. (2005) Branding in the United Kingdom public library service. New Library World, 106 (1/2). ISSN 0307-4803

Horne, S. and Hewer, P.A. and Kerr, K. (2003) The way we live: understanding the acquisition of living skills to facilitate the consumer empowerment of young people in the 21st century. International Journal of Consumer Studies, 23 (3). pp. 226-227. ISSN 1470-6423

Howcroft, B. and Hewer, P.A. and Hamilton, R. (2002) Consumer attitude and the usage and adoption of home-based banking in the United Kingdom. International Journal of Bank Marketing, 20 (3). pp. 111-121. ISSN 0265-2323

Howcroft, B. and Hewerb, Paul and Durkin, M. (2003) Banker-customer interactions in financial services. Journal of Marketing Management, 19 (9-10). pp. 1001-1020. ISSN 0267-257X

Howcroft, Barry and Hewer, Paul and Hamilton, Robert (2003) Consumer decision-making styles and the purchase of financial services. Services Industries Journal, 23 (3). pp. 63-81. ISSN 0264-2069

Hultman, C. and Shaw, E. (2003) The interface between transactional and relational orientation in small service firm's marketing behaviour. Journal of Marketing: Theory and Practice, 11 (1). pp. 36-51. ISSN 1069-6679

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Jafari, Aliakbar and Moufahim, Mona and Rinallo, Diego and Appau, Samuelson (2023) Theorizing consumption and markets in the context of religion : a commentary section on Appau's (2021) "divine economic system". Marketing Theory, 23 (3). pp. 533-553. ISSN 1470-5931

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Jafari, Aliakbar and Visconti, Luca (2015) New directions in researching ethnicity in marketing and consumer behaviour : a wellbeing agenda. Marketing Theory, 15 (2). 265–270. ISSN 1470-5931

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Paliwoda, S.J. and Marinova, S. (2007) The marketing challenges within the enlarged single European market. European Journal of Marketing, 41 (3-4). pp. 233-244. ISSN 0309-0566

Paliwoda, Stanley (2011) Critically evaluating the IMP research contribution. Industrial Marketing Management, 40 (6). pp. 1055-1056.

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Papastathopoulou, Paulina and Gounaris, Spiros and Avlonitis, George (2006) Successful new-to-the-market versus ‘me-too’ retail financial services : the influential role of marketing, sales, EDP/systems and operations. International Journal of Bank Marketing, 24 (1). pp. 53-70. ISSN 0265-2323

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Punjaisri, K. and Wilson, A.M. (2007) The role of internal branding in the delivery of employee brand promise. Journal of Brand Management, 15 (1). pp. 57-70.

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Pyper, Keith and Doherty, Anne Marie and Gounaris, Spiros and Wilson, Alan (2020) Investigating international strategic brand management and export performance outcomes in the B2B context. International Marketing Review, 37 (1). pp. 98-129. ISSN 0265-1335

Pyper, Keith and Doherty, Anne Marie and Gounaris, Spiros and Wilson, Alan (2022) A contingency-based approach to the nexus between international strategic brand management and export performance. Journal of Business Research, 148. pp. 472-488. ISSN 0148-2963

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Radomir, Lǎcrǎmioara and Plǎiaș, Ioan and Wilson, Alan (2015) Bank service and relationship quality as drivers of consumers' attitudinal loyalty. Romanian Journal of Marketing, 2015 (2). pp. 80-92.

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Sandikci, Ozlem and Jafari, Aliakbar and Fischer, Eileen (2024) Claiming market ownership : territorial activism in stigmatized markets. Journal of Business Research, 175. 114574. ISSN 0148-2963

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Tadajewski, Mark and Hewer, Anthony (2012) Editorial: Engaging marketing management. Journal of Marketing Management, 28 (7-8). ISSN 0267-257X

Tadajewski, Mark and Hewer, Anthony (2012) Global contributions to marketing management. Journal of Marketing Management. ISSN 0267-257X

Tadajewski, Mark and Hewer, Paul (2011) Editorial. Journal of Marketing Management, 27 (7). pp. 782-784. ISSN 0267-257X

Tadajewski, Mark and Hewer, Paul (2012) Editorial: paradigmatic and geographic diversity in marketing theory and practice. Journal of Marketing Management, 28 (1). pp. 1-7. ISSN 0267-257X (In Press)

Tadajewski, Mark and Hewer, Paul (2011) From the new editors : welcome to the Journal of Marketing Management. Journal of Marketing Management, 27 (1). pp. 1-7. ISSN 0267-257X

Tadajewski, Mark and Hewer, Paul (2011) Intellectual contributions and gap-spotting. Journal of Marketing Management, 27 (5-6). pp. 449-457. ISSN 0267-257X

Tadajewski, Mark and Hewer, Paul (2012) International, Rigorous and Insightful. Journal of Marketing Management. ISSN 0267-257X (In Press)

Tadajewski, Mark and Hewer, Paul (2011) Reflecting the intellectual and practical vitality of the marketing community. Journal of Marketing Management, 27 (9). pp. 869-873. ISSN 0267-257X

Tadajewski, Mark and Jafari, Aliakbar (2012) Virtual special issue: reflections on the relationships between power, knowledge and marketplace agency. Marketing Theory (Virtua). ISSN 1470-5931

Tadajewski, Mark and Saren, Michael (2009) Rethinking the Emergence of Relationship Marketing. Journal of Macromarketing, 29 (2). pp. 193-206.

Tadajewski, Mark and Saren, Michael (2008) The past is a foreign country : amnesia and marketing theory. Marketing Theory, 8 (4). pp. 323-338. ISSN 1470-5931

Tagg, S.K. (2009) Book reveiw: Doing conversation, discourse and document analysis. International Journal of Market Research, 51 (3). pp. 428-429. ISSN 0025-3618

Taheri, Babak and Chalmers, Dominic and Wilson, Juliette and Arshed, Norin (2021) Would you really recommend it? Antecedents of word-of-mouth in medical tourism. Tourism Management, 83. 104209. ISSN 0261-5177

Taheri, Babak and Jafari, Aliakbar (2011) Socializing through cultural consumption. Advances in Consumer Research, 39 (1). pp. 459-460. ISSN 0098-9258

Taştan, İrem and Karanfil, Ezgi (2021) Grandchildren of Ottomans vs. Children of Atatürk : a script on Turkey's emerging political identities towards 2023. Markets, Globalization & Development Review, 6 (3). 3.

Taştan, İrem and Ozdamar Ertekin, Zeynep (2024) Ideological capacities in consumer communities : an exploration of the "presenteers" tribe. Qualitative Market Research: An International Journal, 27 (5). pp. 724-749. ISSN 1352-2752

Teller, Christoph and Elms, Jonathan R. and Thomson, Jennifer A. and Paddison, Andrew R. (2010) Place marketing and urban retail agglomerations : an examination of shoppers place attractiveness perceptions. Place Branding and Public Diplomacy, 6 (2). pp. 124-133. ISSN 1751-8040

Thompson, K.J. and Schofield, P. (2007) An investigation of the relationship between public transport performance and destination satisfaction. Journal of Transport Geography, 15 (2). pp. 136-144. ISSN 0966-6923

Thomson, J.A. and Hassan, L.M. and Shiu, E.M.K. and Shaw, D. (2006) Enacting risk reduction: An examination of the volitional stages of smoking cessation within Scotland. International Journal of Consumer Studies, 30 (3). pp. 256-270. ISSN 1470-6423

Tih, Siohing and Ennis, Sean (2006) Cross industry analysis of consumer assessments of internet retailers' service performance. International Journal of Retail and Distribution Management, 34 (5). pp. 290-307. ISSN 0959-0552

Tomazos, K. and Butler, R. (2009) Volunteer tourism : the new ecotourism? Anatolia, 20 (1). pp. 196-212. ISSN 1303-2917

Tomazos, Konstantinos and Murdy, Samantha (2023) The limits of transformation : exploring liminality and the volunteer tourists' limbo. Tourism Recreation Research, 49 (6). pp. 1209-1221. ISSN 0250-8281

Tonner, Andrea (2016) Liminal mothers' negotiation of conflicting service consumption. Journal of Marketing Management, 32 (1-2). pp. 100-120. ISSN 0267-257X

Tonner, Andrea and Wilson, Juliette (2015) Farm retailing : motivations and practice. International Journal of Entrepreneurship and Innovation, 16 (2). pp. 111-121. ISSN 1465-7503

Tsougkou, Eleni and Karampela, Maria and Balabanis, George (2024) Drivers and mechanisms of consumers' attitudes towards global brand activists : perceived motivation matters. International Marketing Review, 41 (6). pp. 1330-1357. ISSN 0265-1335

Tsougkou, Eleni and Sykora, Martin and Elayan, Suzanne and Ifie, Kemefasu and Oliveira, João S. (2025) Peace brand activism : global brand responses to the war in Ukraine. Journal of Public Policy and Marketing, 44 (1). pp. 100-121. ISSN 0743-9156

Tuni, Andrea and Gutteridge, Fiona and Ijomah, Winifred L. and Mirpourian, Maryam (2023) Risks in circular business models innovation : a cross‐industrial case study for composite materials. Business Strategy and the Environment, 33 (4). pp. 2771-2787. ISSN 0964-4733

Tzempelikos, Nektarios and Gounaris, Spiros (2013) Approaching key account management from a long-term perspective. Journal of Strategic Marketing, 21 (2). pp. 179-198. ISSN 0965-254X

Tzempelikos, Nektarios and Gounaris, Spiros (2015) Linking key account management practices to performance outcomes. Industrial Marketing Management, 45. pp. 22-34. ISSN 0019-8501

Van Wangenheim, F. and Evanschitzky, H. and Wunderlich, M. (2007) Does the employee-customer satisfaction link hold for all employee groups? Journal of Business Research, 60 (7). pp. 690-697. ISSN 0148-2963

Vardar, N. and Paliwoda, S.J. (2006) Coca Cola - the enduring heritage brand in Britain and Turkey. Advertising Express, VI (1). pp. 49-60. ISSN 1749-740X

Vaughan, E. and Shiu, E.M.K. (2001) ARCHSECRET: a multi-item scale to measure service quality within the voluntary sector. International Journal of Nonprofit and Voluntary Sector Marketing, 6 (2). pp. 131-144.

Veloutsou, Cleopatra and Black, Iain (2020) Creating and managing participative brand communities : the roles members perform. Journal of Business Research, 117. pp. 873-885. ISSN 0148-2963

Visconti, Luca M. and Jafari, Aliakbar and Batat, Wided and Broeckerhoff, Aurelie and Özhan Dedeoglu, Ayla and Demangeot, Catherine and Kipnis, Eva and Lindridge, Andrew and Peñaloza, Lisa and Pullig, Chris and Regany, Fatima and Ustundagli, Elif and Weinberger, Michelle F. (2014) Consumer ethnicity three decades after : a TCR agenda. Journal of Marketing Management, 30 (17-18). pp. 1882-1922. ISSN 0267-257X

Vogel, V. and Evanschitzky, H. and Ramaseshan, R. (2008) Customer equity drivers and future sales. Journal of Marketing, 72 (6). pp. 98-108.

Vrontis, Demetris and Paliwoda, Stanley J. (2008) Branding and the Cyprus wine industry. Journal of Brand Management, 16 (3). pp. 145-159.

Wagner, B.A. and Fillis, I. and Johansson, U. (2003) E-business and e-supply strategy in small and medium sized businesses (SMEs). Supply Chain Management: An International Journal, 8 (4). pp. 343-354. ISSN 1359-8546

Wagner, Beverly and Fillis, I. (2005) An exploratory study of SME supplier development and local sourcing in the grocery retail sector. The International Journal of Retail and Distribution Management, 33 (10). pp. 716-733.

Wagner, Beverly and Ramsay, J. and Kelly, Stephen (2013) Purchase offering quality : the effects of buyer behaviour on organizational supplying behaviour. International Journal of Operations and Production Management, 33 (10). pp. 1260-1282. ISSN 0144-3577

Wagner, Beverly and Svensson, Goran (2014) A framework to navigate sustainability in business networks : the transformative business sustainability (TBS) model. European Business Review, 26 (4). pp. 340-367. ISSN 0955-534X

Wagner, Beverly A and Hamilton, Kathy (2011) Mamma mia! : an exploration of spectacular consumption. Journal of Customer Behaviour, Winter.

Wakefield, M and Durrant, R and Terry-McElrath, Y and Ruel, E and Balch, GI and Anderson, S and Szczypka, G and Emery, S and Flay, B (2003) Appraisal of anti-smoking advertising by youth at risk for regular smoking : a comparative study in the United States, Australia, and Britain. Tobacco Control, 12 (Suppl ). ii82-ii86. ISSN 0964-4563

Walker, Lorna and Baines, Paul R. and Dimitriu, Radu and Macdonald, Emma K. (2017) Antecedents of retweeting in a (political) marketing context. Psychology and Marketing, 34 (3). pp. 275-293. ISSN 0742-6046

Walsh, G. and Beatty, S. (2007) Customer-based corporate reputation of a service firm : scale development and validation. Journal of the Academy of Marketing Science, 35 (1). pp. 127-143. ISSN 0092-0703

Walsh, G. and Beatty, S. and Shiu, E.M.K. (2009) The customer-based corporate reputation scale: replication and short form. Journal of Business Research, 62 (10). pp. 924-930. ISSN 0148-2963

Walsh, G. and Dinnie, K.J. and Weidmann, K.P. (2006) How do corporate reputation and customer satisfaction impact customer defection? A study of private energy customers in Germany. Journal of Services Marketing, 20 (6). pp. 412-420. ISSN 0887-6045

Walsh, G. and Groth, M. and Wiedmann, K. (2005) An examination of consumers' motives to switch energy suppliers. Journal of Marketing Management, 21 (3). pp. 421-440. ISSN 0267-257X

Walsh, G. and Hassan, L.M. and Shiu, E.M.K. and Andrews, C. and Hastings, G. (2010) Segmentation in social marketing : insights from the European Union's multi-country, anti-smoking campaign. European Journal of Marketing, 44 (7/8). pp. 1140-1164. ISSN 0309-0566

Walsh, G. and Shiu, E. and Hassan, L. M. and Michaelidou, N. and Beatty, S. E. (2011) Emotions, store-environmental cues, store-choice criteria, and marketing outcomes. Journal of Business Research, 64 (7). pp. 737-744. ISSN 0148-2963

Walsh, G. and Wunderlich, M. and Evanschitzky, H. (2008) Analysis of moderator variables: investigating the customer satisfaction-loyalty link. European Journal of Marketing, 42 (9/10). pp. 977-1004. ISSN 0309-0566

Walsh, Gianfranco and Bartikowski, B. and Beatty, S. E. (2013) Impact of customer-based corporate reputation on non-monetary and monetary outcomes : the roles of commitment and service context risk. British Journal of Management, n/a (n/a). n/a. ISSN 1045-3172

Walsh, Gianfranco and Schubert, P. and Jones, C. (2010) Enterprise system investments for competitive advantage : an empirical study of Swiss SMEs. European Management Review, 7 (3). pp. 180-189. ISSN 1740-4754

Wang, W. and He, Hong-Wei and Li, Y. (2013) Animosity and willingness to buy foreign products : moderating factors in decision-making of Chinese consumers. Asia Pacific Business Review, 19 (1). pp. 32-52. ISSN 1360-2381

Watson, Rosina and Nielsen, Kristian Roed and Wilson, Hugh N. and Macdonald, Emma K. and Mera, Christine and Reisch, Lucia (2023) Policy for sustainable entrepreneurship : a crowdsourced framework. Journal of Cleaner Production, 383. 135234. ISSN 0959-6526

Watson, Rosina and Wilson, Hugh N. and Smart, Palie and Macdonald, Emma K. (2018) Harnessing difference : a capability-based framework for stakeholder engagement in environmental innovation. Journal of Product Innovation Management, 35 (2). pp. 254-279. ISSN 0737-6782

Westermann, Arne and Böckenholt, Rebecca and Ghorbani, Mijka and Messedat, Jons (2023) Interior architectural branding : the implementation of the brand identity at the point of sale by means of interior design. Research Journal for Applied Management, 4 (1). pp. 65-88. ISSN 2701-6625

Wheeler, C.N. and Ibeh, K.I.N. and Dimitratos, P. (2008) UK export performance research - review and implications. International Small Business Journal, 26 (2). pp. 207-239. ISSN 0266-2426

Wilson, A. (2002) Satisfaction criteria of short-break leisure travellers. Hospitality Review, 4 (4). pp. 32-36. ISSN 1464-9101

Wilson, A.M. (2002) Attitudes towards customer satisfaction measurment in the retail sector. International Journal of Market Research, 44 (2). pp. 213-222. ISSN 0025-3618

Wilson, A.M. (2001) Mystery shopping: Using deception to measure service performance. Psychology and Marketing, 18 (7). pp. 721-734. ISSN 0742-6046

Wilson, A.M. and Gotsi, D. (2001) Corporate reputation: Seeking a definition. Corporate Communications: An International Journal, 6 (1). pp. 24-31. ISSN 1356-3289

Wilson, Alan (1999) Customers don't care for consolidation. Retail Finance Strategies, 1 (3). p. 16.

Wilson, Alan (1999) Get personal with your customers. Retail Finance Strategies, 1 (1). p. 17.

Wilson, Alan (2006) Response rate survey : survey shows further debate needed to boost respondent numbers. Research LIve. p. 13.

Wilson, Alan (1999) Satisfied with customer satisfaction? Retail Finance Strategies, 1 (2). p. 15.

Wilson, Alan (1994) Targeting policy as a competitive atrategy for european inward investment agencies. European Urban and Regional Studies, 1 (2). pp. 143-159. ISSN 0969-7764

Wilson, Alan (1992) The adoption of a retail oriented marketing mix for bank branch operations. Service Industries Journal, 12 (3). pp. 404-413. ISSN 0264-2069

Wilson, Alan (1997) The culture of the branch team and its impact on service delivery and corporate identity. International Journal of Bank Marketing, 15 (5). pp. 163-168. ISSN 0265-2323

Wilson, Alan (1997) The nature of corporate culture within a service delivery environment. International Journal of Service Industry Management, 8 (1). pp. 87-102. ISSN 0956-4233

Wilson, Alan (1998) The role of mystery shopping in the measurement of service performance. Managing Service Quality, 8 (6). pp. 414-420. ISSN 0960-4529

Wilson, Alan (1998) The use of mystery shopping in the measurement of service delivery. Services Industries Journal, 18 (3). pp. 148-163. ISSN 0264-2069

Wilson, Alan (2000) The use of performance information in the management of service delivery. Marketing Intelligence and Planning, 18 (3). pp. 127-134. ISSN 0263-4503

Wilson, Alan and Gutmann, Justin (1998) Public transport : the role of mystery shopping in investment decisions. Journal of the Market Research Society, 40 (4). pp. 285-293.

Wilson, Alan M. (2001) Understanding organisational culture and the implications for corporate marketing. European Journal of Marketing, 35 (3/4). pp. 353-367. ISSN 0309-0566

Wilson, Fiona and Carter, Sara and Tagg, Stephen and Shaw, Eleanor and Lam, Wing (2007) Bank loan officers' perceptions of business owners: the role of gender. British Journal of Management, 18 (2). pp. 154-171. ISSN 1045-3172

Wilson, Fiona and Tagg, Stephen (2010) Social constructionism and personal constructivism : getting the business owner's view on the role of sex and gender. International Journal of Gender and Entrepreneurship, 2 (1). pp. 68-82. ISSN 1756-6266

Wilson, Juliette and Arshed, Norin and Shaw, Eleanor and Pret, Tobias (2017) Expanding the domain of festival research : a review and research agenda. International Journal of Management Reviews, 19 (2). pp. 195-213. ISSN 1460-8545

Wilson, Juliette and Sanchez Rodrigues, Vasco and Mac an Bhaird, Ciaran and Lofti, Maryam and Kumar, Maneesh and Horgan, Donagh and Drakopoulou Dodd, Sarah and Danson, Mike (2022) On the beer wagon : the past, present and future of Celtic Craft Brewing and its policies. Regional Studies, Regional Science. ISSN 2168-1376 (In Press)

Wilson, Juliette and Tonner, Andrea (2020) Doing family : the constructed meanings of family in family farms. Journal of Rural Studies, 78. pp. 245-253. ISSN 0743-0167

Windler, Katharina and Jüttner, Uta and Michel, Stefan and Maklan, Stan and Macdonald, Emma K. (2017) Identifying the right solution customers : a managerial methodology. Industrial Marketing Management, 60. pp. 173-186. ISSN 0019-8501

Winkelman, D. and Laing, A. and Hogg, G. (2005) The impact of the Internet on professional relationships: the case of health care. Services Industries Journal, 25 (5). pp. 675-687. ISSN 0264-2069

Wise, Kevin and Alhabash, Saleem and Eckler, Petya (2013) “Window” shopping online : cognitive processing of general and specific product windows. Journal of Interactive Advertising, 13 (2). pp. 88-96. ISSN 1525-2019

Woisetschlager, D. M. and Lentz, P. and Evanschitzky, H. (2011) How habits, social ties, and economic switching barriers affect customer loyalty in contractual service settings. Journal of Business Research, 64 (8). pp. 800-808. ISSN 0148-2963

Yani-de-Soriano, Mirella and Hanel, Paul and Vazquez Carrasco, Rosario and Cambra-Fierro, Jesus and Wilson, Alan and Centeno, Edgar (2019) Investigating the role of customers' perceptions of employee effort and justice in service recovery : a cross-cultural perspective. European Journal of Marketing, 53 (4). pp. 708-732. ISSN 0309-0566

Yi, Youjae and Gong, Taeshik (2013) Customer value co-creation behavior : scale development and validation. Journal of Business Research, 66 (9). pp. 1279-1284. ISSN 0148-2963

Yi, Youjae and Gong, Taeshik (2006) The antecedents and consequences of service customer citizenship and badness behavior. Seoul Journal of Business, 12 (2). pp. 145-176.

Yi, Youjae and Gong, Taeshik (2008) The effects of customer justice perception and affect on customer citizenship behavior and customer dysfunctional behavior. Industrial Marketing Management, 37 (7). pp. 767-783.

Yi, Youjae and Gong, Taeshik (2009) The effects of customer social exchange relationships with organizations, service providers, and customers : the moderating effects of customer experience. Service Industries Journal, 29 (11). pp. 1513-1528.

Yi, Youjae and Gong, Taeshik and Lee, Hyojin (2013) The impact of other customers on customer citizenship behavior. Psychology and Marketing, 30 (4). pp. 341-356. ISSN 0742-6046

Yi, Youjae and Nataraajan, Rajan and Gong, Taeshik (2011) Customer participation and citizenship behavioral influences on employee performance, satisfaction, commitment, and turnover intention. Journal of Business Research, 64 (1). pp. 87-95. ISSN 0148-2963

Zavbi, Roman and Fain, Nusa and Rihtarsic, Janez (2012) Evaluation of a method and a computer tool for generating concept designs. Journal of Engineering Design. ISSN 1466-1837

Zavbi, Roman and Fain, Nusa and Rihtarsic, Janez (2016) Using computer-generated design aids to facilitate alternative concept embodiments. International Journal of Engineering Education, 32 (2A). pp. 762-771. ISSN 0949-149X

Zhang, Ni and Campo, Shelly and Janz, Kathleen and Eckler, Petya and Yang, Jingzhen and Snetselaar, Linda and Signorini, Alessio (2013) Electronic word of mouth on Twitter about physical activity in the United States : exploratory infodemiology study. Journal of Medical Internet Research, 15 (11). e261.

Zhao, Liang and Hu, Qilin and Alexopoulou, Peggy and Hajli, Nick (2024) Exploring the role of social media in promoting healthy consumption. Electronic Commerce Research and Applications, 67. 101441. ISSN 1567-4223

Zhu, Weichun and He, Hongwei and Law, Kenneth S. and Farh, Jiing Lih (2015) Editorial : taking an indigenous approach to study organizational behavior in China. Journal of Organizational Behavior, 36 (5). 613 – 620. ISSN 0894-3796

Zhu, Weichun and He, Hongwei and Treviño, Linda K. and Chao, Melody M. and Wang, Weiyue (2015) Ethical leadership and follower voice and performance : the role of follower identifications and entity morality beliefs. Leadership Quarterly, 26 (5). 702–718. ISSN 1048-9843

van Hoek, Remko and Wagner, Beverly (2013) Supply chain management (SCM) : current education provision and practitioner future needs. Supply Chain Management: An International Journal, 18 (4). ISSN 1359-8546

Book Section

Acha, V. and Finch, J.H.; (2005) Paths to deepwater in the international petroleum industry. In: Technology, Knowledge and the Firm: Implications for Strategy and Industrial Change. Edward Elgar, pp. 73-91. ISBN 1843768771

Ahlert, D. and Evanschitzky, H. and Wunderlich, M.; (2005) Kooperative unternehmensnetzwerke: nationale und internationale entwicklungs- und wachstumsperspektiven des franchising. In: Kooperationen, Allianzen und Netzwerke. Gabler Verlag, pp. 564-586. ISBN 3409219854

Alexander, Matthew and Azer, Jaylan; (2022) Negative customer engagement behavior in online social networks : understanding the nuance. In: Customer Engagement in Tourism Marketing. Edward Elgar, Cheltenham. (In Press)

Alexander, Matthew and Jaakkola, Elina; Brodie, Roderick and Hollebeek, Linda and Conduit, Jodie, eds. (2015) Customer engagement and value co-creation. In: Customer Engagement. Routledge Taylor & Francis Group, Abingdon, pp. 3-20. ISBN 9781138847385

Alexander, Nicholas and Doherty, Anne Marie; Lam, Son K. and Giesler, Markus and Luo, Xueming, eds. (2019) Marketing innovation in time and across time : international flagship stores, brand identity, and the boundary of the firm. In: 2019 American Marketing Association Winter Conference. American Marketing Association, Chicago, Illinois. ISBN 978-0-87757-003-5

Anderson, Stephanie and Hamilton, Kathy and Tonner, Andrea; Cotte, June and Wood, Stacy, eds. (2014) "I regularly weigh up just getting rid of Facebook" : exploring restriction as a form of anti-consumption. In: Advances in Consumer Research. Association for Consumer Research, Duluth, Minnesota, pp. 235-239.

Andzulis, James and Baron, Steve and Daly, Aidan and Dann, Susan and Daunt, Kate L and Edvardsson, Bo and Ehret, Michael and Enquist, Bo and Farquhar, Jillian Dawes and Greer, Dominique A and Grönroos, Christian and Gummerus, Johanna and Halliday, Sue Vaux and Lefebvre, R Craig and Liljander, Veronica and Lusch, Robert and Martin, Charles and Massiah, Carolyn and McColl-Kennedy, Janet and Mele, Cristina and Neale, Larry and Nicholls, Richard and Ogbonna, Emmanuel and Ordanini, Andrea and Palmer, Adrian and Patricio, Lia and Rapp, Adam and Reynoso, Javier and Rosenbaum, Mark S. and de Ruyter, Ko and Schillewaert, Niels and Sebhatu, Samuel Petros and Shirahada, Kunio and Simpson, Merlin and Tombs, Alastair and Tuzovic, Sven and Vargo, Stephen L and von Wangenheim, Florian and Wilson, Alan and Wirtz, Jochen and Worthington, Steve and Yu, Ting; Fisk, Raymond P and Russell-Bennett, Rebekah and Harris, LLoyd C, eds. (2013) Global perspectives on service. In: Serving Customers. Tilde University Press, Australia. ISBN 978-0-7346-1099-7

Avlonitis, George and Gounaris, Spiros and Koritos, Christos; (2010) Effects of online store atmospheric qualities on consumer behavior : holistic vs. experimental approaches. In: AMA Winter Educators Conference 2010. American Marketing Association, USA, pp. 91-92. ISBN 9781617384271

B. Barhorst, Jennifer and Wilson, Alan; Lendgren, Lisa and Geringer, Susan, eds. (2017) Retweeting brand experiences : factors motivating receivers to proliferate brand image disruptions. In: Choosing the Right Tools for the Job. MMA Spring Conference Proceedings . Marketing Management Association, USA, pp. 5-13.

Brock, Christian and Ahlert, Dieter and Evanschitzky, Heiner; (2008) Complaint and switching intention after service failures - the role of affective commitment and complaint barriers. In: Proceedings of the AMA SERVSIG International Research Conference. University of Liverpool, Liverpool, United Kingdom, pp. 49-50. ISBN 9780956112200

Brownlie, D. and Hewer, P.A.; Saren, M. and MacLaran, P. and Goulding, C. and Elliot, R. and Shankar, A. and Caterall, M., eds. (2007) Concerning marketing critterati: beyond nuance, estrangement and elitism. In: Critical Marketing: Defining the Field. Butterworth - Heinemann, United Kingdom, pp. 44-68. ISBN 9780750680660

Brownlie, D. and Hewer, P.A. and Treanor, S.; Cova, B. and Kozinets, R. and Shankar, A., eds. (2007) Sociality in motion: exploring logics of tribal consumption among cruisers. In: Consumer Tribes. Butterworth - Heinemann, United Kingdom, pp. 109-128. ISBN 9780750680240

Brownlie, Douglas and Hewer, Paul; Hewer, Paul and Jafari, Aliakbar and Hamilton, Kathy, eds. (2015) Articulating consumers through practices of vernacular creativity. In: New Directions in Consumer Research. SAGE Publications Ltd, pp. 211-231. ISBN 9781473911536

Bryce, Derek; Das, Arindam and Chaudhuri, Himadri Roy and Turkdogan, Ozlem Sandikci, eds. (2024) Cultural appropriation or transculturation : the curious resilience of ‘Tiki’ culture. In: Postcolonial Marketing Communication. Springer, Singapore, pp. 97-116. ISBN 9789819702855

Bryce, Derek; Turner, Bryan S., ed. (2016) Edward Said. In: New Blackwell Companion to Social Theory. Blackwell Companions to Sociology . Wiley-Blackwell, pp. 1-4. ISBN 978-1-119-25074-6

Bryce, Derek; (2017) High culture, heritage and the new 'capitals' of the Islamic world. In: Visualising the City. Singapore Institute of Technology, SGP, pp. 72-73.

Caemmerer, B.; Armstrong, G. and Kotler, P. and Harker, M.J. and Brennan, R., eds. (2009) Case study - Renault: how a sausage, a sushi roll, a crispbread and a baguette may have affected car sales in Europe. In: Marketing: An Introduction. FTE UK, United Kingdom. ISBN 978-0-2737-1395-1

Caemmerer, Barbara; Armstrong, Gary and Kotler, Philip and Harker, Michael John and Brennan, Ross, eds. (2009) Renault: how a sausage, a sushi roll, a crispbread and a baguette may have affected car sales in Europe. In: Marketing: An Introduction. Financial Times Prentice Hall, Harlow, England, pp. 396-398. ISBN 0273713957; 9780273713951

Chung, Sorim and Karampela, Maria; (2021) Larger screen, inaccurate perceptions : investigating visual framing effects on online shoppers' product-size estimation. In: Advances in Consumer Research. Association for Consumer Research, FRA, pp. 653-654.

Collinson, E.M. and Shaw, E.; Warner, Malcolm, ed. (2002) Entrepreneurial marketing. In: International Encyclopaedia of Business and Management (2nd Edition). Thomson Learning, pp. 1747-1753. ISBN 1861529511

Cram, Laura and Patrikios, Stratos; Kaina, Viktoria and Karolewski, Ireneusz Pawel and Kuhn, Sebastian, eds. (2015) European Union symbols under threat : identity considerations. In: European Identity Revisited. Critical European Studies . Routledge. ISBN 978-1-138-88636-0

Das, Sudipta and Hewer, Paul; (2013) Politics & modernity : an illustration of consumption & cultural amnesia within transforming economies. In: Advances in Consumer Research. American Marketing Association, USA.

Demangeot, Catherine and Sankaran, Kizhekepat; Veer, Ekant and Ballantine, Paul and Ozanne, Lucie, eds. (2012) Emergence as an interpretive lens to study consumer behaviour. In: Asia-Pacific Advances in Consumer Research - Volume X. Association for Consumer Research, NZL.

Demirbag, Mehmet and Yaprak, Attila; Demirbag, Mehmet and Yaprak, Attila, eds. (2015) Conclusions and future research directions : lessons learned from the rise of emerging-market multinationals. In: Handbook of Emerging Market Multinational Corporations. Edward Elgar, Cheltenham, pp. 260-270. ISBN 9781782544999

Dimitratos, P. and Johnson, Jeffrey E. and Ibeh, K.I.N. and Slow, Jonathan; McNaughton, Rod B. and Bell, Jim D., eds. (2008) UK export performance research 1990-2003: review and theoretical framework. In: Entrepreneurship and Globalization. Contemporary Issues in Business and Globalization . Sage Publications, London, United Kingdom. ISBN 9781847875006

Dimitratos, Pavlos and Nakos, Georg and Ennis, Sean and Plakoyiannaki, Emmanuella; Zahra, S.A. and Mason, Colin and Greene, P. and Harrison, R.T. and Lerner, M., eds. (2004) Toward a broader measurement of international entrepreneurship. In: Frontiers of entrepreneurship research 2004 : proceedings of the twenty-fourth annual entrepreneurship research conference. Babson College, Babson Park, USA, p. 492. ISBN 0910897255

Donnelly, M. and McLelland, C. and Shiu, E.M.K.; Ho, S.K.M. and Dalrymple, J.F, eds. (2002) Two new instruments to assess the views of key stakeholder groups on the quality of delivery of home care services in Scotland. In: Change Management: proceedings of the 7th International Conference on ISO 9000 and TQM. Hong Kong Baptist University, 1034 -1041. ISBN 9628610767

Duffy, Katherine and Hewer, Paul and Wilson, Juliette; (2013) 'Granny would be proud' : on the labours of doing vintage, practices and emergent socialities. In: Advances in Consumer Research. Association for Consumer Research, Duluth, MN, pp. 519-525. ISBN 9780915552702

Dunnett, Susan and Hamilton, Kathleen and Piacentini, Maria; (2018) Consumer vulnerability : critical insights from stories, action research and visual culture. In: The Routledge Companion to Critical Marketing. Routledge, Abingdon, Oxon. ISBN 9781138641402

Eckler, Petya and O'Gara, Erin; Brewer, Gayle, ed. (2011) Health communication. In: Media Psychology. Palgrave Macmillan Ltd., London, pp. 28-47. ISBN 9780230279209

Eckler, Petya and Rodgers, Shelly; Cheng, Hong, ed. (2014) Viral advertising : a conceptualization. In: The Handbook of International Advertising Research. John Wiley & Sons Inc., Hoboken, pp. 184-202. ISBN 9781444332377

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Conference or Workshop Item

Aiello, Gaetano and Donvito, Raffaele and Grazzini, Laura and Godey, Bruno and Pederzoli, Danielle and Wagner, Beverly and Wilson, Juliette and Halliburton, Chris (2014) International retailing of 'made in Italy' products : the results of an observational research in French, Russian and UK markets. In: 13th International Marketing Trends Conference, 2014-01-23 - 2014-01-25.

Al Nabhani, Khalid and Wilson, Alan (2015) Factors influencing consumer retention of mobile apps : a conceptual perspective on the high-street retails. In: Reser Conference, 2015-09-10 - 2015-09-12, Eigtveds Pakhus.

Al-Asmar, H. and Hardwick, H. and Ibrahim, E.E.B. (2005) Factors stimulating initial export activity: any difference for sub-Saharan African firms? In: 34th European Marketing Academy Conference, 2005-05-24 - 2005-05-27.

Alexander, Matthew (2012) Cocreation: exploring the indirect effects in low-contact settings. In: AMA: Servsig, 2012-06-06 - 2012-06-09.

Alexander, Matthew (2008) Investigating perceptions of hospitality as an academic subject. In: Council for Hospitality Management Education, 17th Annual Research Conference, 2008-05-14 - 2008-05-16. (Unpublished)

Alexander, Matthew (2009) Service-dominant logic, loyalty and performance. In: European Institute for Advanced Studies in Management (EIASM), 2009 Naples Forum on Service, 2009-06-16 - 2009-06-19. (Unpublished)

Alexander, Matthew (2010) Solution selling and value co-creation : different forms and contexts. In: Frontiers in Service Service and Solution Innovation Pre-Conference, 2010-06-10.

Alexander, Matthew and Blasco-Arcas, Lorena and Chen, Tom and Jonas, Julia and Raithel, Sascha and Sörhammar, David (2017) Facilitating, enabling and evolving : the role of actor engagement platforms in complex service settings. In: 5th Naples Forum on Services, 2017-06-06 - 2017-06-09, Grand Hotel Cocumella.

Alexander, Matthew and Bryce, Derek and Murdy, Samantha (2014) Connecting with the past : meeting the needs of ancestral tourists in Scotland. In: Heritage Tourism and Hospitality International Conference - HTHIC2014, 2014-11-06 - 2014-11-09, Boğaziçi University.

Alexander, Matthew and Hamilton, Kathy (2012) Labour of love : reforging community ownership and identity. In: Association of Consumer Research, 2012-10-04 - 2012-10-06.

Alexander, Matthew and Hamilton, Kathy (2014) Preserving the past, present and future : consumer involvement in community heritage marketing. In: 2014 AMA Winter Marketing Educators' Conference, 2014-02-20 - 2014-02-23, Florida.

Alexander, Matthew and Hamilton, Kathy (2014) Who is Working for Who? Exploitation, Empowerment and Cocreation. In: AMA SERVSIG 2014 International Research Conference, 2014-06-13 - 2014-06-15, University of Macedonia.

Alexander, Matthew and Jaakkola, Elina (2011) Exploring value co-creation within networks : actor-to-actor service provision within a public transport service system. In: Industrial Marketing and Purchasing Conference, 2011-08-31 - 2011-09-03.

Alexander, Matthew and Wunderlich, Nancy (2016) When engagement leads to intensity : an exploratory study on the nature of cocreation intensity. In: AMA Servsig 2016, 2016-06-17 - 2016-06-19, Maastricht University.

Alexander, Matthew and Yellowlees, John (2010) Co-creating community solutions with customers : the case of First ScotRail. In: Academy of Marketing Science, 2010-05-26 - 2010-05-29.

Alexander, Nicholas and Carpenter, Jason and Doherty, Anne Marie and Moore, Marguerite (2009) International retailer country of origin and consumer receptiveness. In: 9th Triennial AMS/ACRA Retailing Conference, 2009-01-01.

Alexander, Nicholas and Doherty, Anne Marie and Carpenter, Jason and Moore, Marguerite (2008) Consumer response to international retailer market entry. In: 15th International Conference on Recent Advances in Retailing and Services Science, 2008-01-01 - 2008-01-01.

Alexander, Nicholas and Doherty, Anne Marie and Carpenter, Jason and Moore, Marguerite (2010) International retail branding and consumer ethnocentrism. In: 6th International Conference of the Academy of Marketing Special Interest Group on Brand, Corporate Identity and Reputation, 2010-01-01.

Alexander, Nicholas and Doherty, Anne Marie and Cronin, James (2019) Market-mediated authenticity and the emergence of modern branding practices : Liberty of London, 1875-1900. In: Centre for the History of Retail and Distribution Conference 2019, 2019-09-10 - 2019-09-10, University of Wolverhampton.

Alexander, Nicholas and Doherty, Anne Marie and Godley, Andrew and Hang, Haiming (2011) The role of international retailing in the first and second global economy. In: British Academy of Management Conference 2011, 2011-09-13 - 2011-09-15, Aston University.

Alexander, Nicholas and Moore, Marguerite and Doherty, Anne Marie and Carpenter, Jason (2011) Modelling brand origin recognition accuracy. In: Thought Leaders in Brand Management 7th International Conference, 2011-11-20.

Almoraish, Ahmed and Gounaris, Spiros (2024) CXB2B : a multi-dimensional scale for customer experience in B2B services — Scale development and validation. In: 2024 Summer American Marketing Association Academic Conference, 2024-08-15 - 2024-08-18.

Almoraish, Ahmed and Gounaris, Spiros (2018) How does past and present customer experience explain the satisfaction with the supplier? A fuzzy set qualitative comparative approach. In: European Marketing Academic Annual Conference: EMAC 2018, 2018-05-29 - 2018-06-01, University of Strathclyde.

Ang, Min Hui and McLean, Graeme and Halvey, Martin (2024) Personalising the consumer experience using an AI-driven hybrid recommender system. In: 13th SERVSIG Conference, 2024-06-06 - 2024-06-08, KEDGE Business School.

Ang, Min Hui and McLean, Graeme and Halvey, Martin (2023) Understanding customer data with AI recommender systems in the automotive industry. In: 48th Academy of Marketing Science (AMS) Annual Conference 2023, 2023-05-17 - 2023-05-19, Hilton New Orleans Riverside.

Ates, Aylin and Paton, Steve and Sminia, Harry and Smith, Marisa (2022) Bridging differing perspectives on ecosystems research to understand co-opetition. In: 36th Annual Conference of the British Academy of Management, 2022-08-31 - 2022-09-02, Alliance Manchester Business School.

Avlonitis, George and Gounaris, Spiros (1997) Company and market correlates of marketing orientation development : an empirical investigation. In: 26th Annual EMAC Conference, 1997-05-27.

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Avlonitis, George and Gounaris, Spiros and Papastathopoulou, Paulina (2000) An exploratory study in the understanding of consumers’ attitudes towards the internet. In: 29th Annual EMAC Conference, 2000-05-30.

Avlonitis, George and Gounaris, Spiros and Papavasiliou, Nikolaos (1999) What does marketing orientation mean in practice? some empirical evidence. In: 28th Annual EMAC Conference, 1999-05-25.

Avlonitis, George and Kouremenos, Athanasios and Gounaris, Spiros (1994) Assessing marketing effectiveness - some preliminary results. In: 23rd Annual EMAC Conference, 1994-05-24.

Bach, Ho Q. and Shirahada, Kunio and Wilson, Alan (2016) Online public services access and the elderly : assessing determinants of behaviour in the UK and Japan. In: American Marketing Association Servsig Conference, 2016-06-17 - 2016-06-19, Maastricht University.

Barhorst, Jennifer and McLean, Graeme and Krey, Nina (2021) Augmented reality experiences : exploring the sensory and cognitive aspects that foster brand loyalty. In: Society for Marketing Advances, 2021-11-03 - 2021-11-06, Florida.

Barhorst, Jennifer and Wilson, Alan (2018) Retweeting service experiences: factors influencing receivers to proliferate brand image disruptions. In: Frontiers in Service 2018, 2018-09-06 - 2018-09-09, Texas State University.

Barhorst, Jennifer B. and McLean, Graeme and Brooks, Joshua and Wilson, Alan (2019) Everyday micro-influencers and their impact on corporate brand reputation. In: 21st ICIG Symposium, 2019-06-04 - 2019-06-06, Durham Business School.

Bernard, K.N. and Komaromi, L. and Lampikoski, K. and Lepannen, L. and McNair, M.B. and Soeiro, A. (2002) Putting adult education on an enterprise basis: interim results from an European trans-national co-operation programme. In: 11th Annual Conference of the European Distance Education Network, 2002-06-16 - 2002-06-19.

Bernard, K.N. and McNair, M.B. (2003) Treating education as a business: realities, challenges and opportunities for countries in transition. In: 5th International Conference on Enterprise in Transition, 2003-05-22 - 2003-05-24.

Binti Abu, Mimi and Alexander, Matthew and Wilson, Juliette (2022) Unintended consequences in mundane service settings. In: ANZMAC 2022, 2022-12-05 - 2022-12-07, Australia.

Black, Iain and Malik, Arinuma and Mora, Camille (2023) Why aren't they listening to us? Exploring Marketing literature's (lack of) presence in the most influential summary of climate change science. In: European Marketing Academy Conference, 2023-05-23 - 2023-05-26.

Blasco, Lorena and Alexander, Matthew and Chen, Tom and Jonas, Julia and Raithel, Sasha and Sörhammar, David (2017) Actor engagement platforms : exploring business actor engagement in complex service systems. In: Frontiers in Service 2017, 2017-06-22 - 2017-06-25, Fordham University.

Blasco, Lorena and Alexander, Matthew and Chen, Tom and Jonas, Julia and Raithel, Sasha and Sörhammar, David (2017) Exploring business actor engagement in service systems through engagement platforms. In: 15th International Research Symposium on Service Excellence in Management, 2017-06-12 - 2017-06-15, University of Porto.

Boukis, Achilleas and Gounaris, Spiros and Kaminakis, Kostas (2012) IMO diffusion, employee outcomes and perceived service quality. In: 2012 Academy of Marketing Science Annual Conference, 2012-07-11.

Boukis, Achilles and Chatzipanagioti, Kalliopi and Gounaris, Spiros and Kostopoulos, Giannis (2016) Applying a fuzzy set qualitative comparative analysis for conflict resolution during new service development. In: Academy of Marketing Science 44th Annual Conference, 2016-05-18.

Boukis, Achilles and Gounaris, Spiros (2016) Internal market orientation, the management of NSD multifunctional teams and implications for NSD project success. In: 23rd Innovation and Product Development Management Conference, 2016-06-12 - 2016-06-14, University of Strathclyde.

Brock, J.U. and Ibeh, K.I.N. and Zhou, J. (2006) Does global virtuality render FDI obsolete? In: 32nd Annual Conference of the European International Business Academy, 2006-12-07 - 2006-12-09. (Unpublished)

Brownlie, D. and Hewer, P.A. and Treanor, S. (2005) Identity, affiliation and resistance: understanding consumption amongst car cruisers. In: Academy of Marketing Annual Conference, 2005-07-05 - 2005-07-07.

Brownlie, Douglas and Hewer, P.A. (2010) Nigella.com: celebrity brands and gastrocommunities. In: 10th Conference on Gender, Marketing and Consumer Behaviour, 2010-06-26 - 2010-06-29. (Unpublished)

Brownlie, Douglas and Hewer, P.A. (2009) Putting reflective practice in its place: an exploratory study of the lived experience of 'postering'. In: Academy of Marketing Annual Conference, 2009-07-07 - 2009-07-09.

Brownlie, Douglas and Hewer, P.A. (2009) Rethinking consumer resistance : consuming 'anti-consumption'. In: 34th Annual Macromarketing Conference, 2009-06-04 - 2009-06-07.

Brownlie, Douglas and Hewer, Paul (2009) 'Celebritization': putting the icon into iconic brands. In: Academy of Marketing Annual Conference, 2009-07-07 - 2009-07-09.

Brownlie, Douglas and Hewer, Paul and Stewart, Rachel (2013) Keeping fashionable company : ASOS and the collective logic of online spaces. In: Academy of Marketing Conference 2013, 2013-06-04 - 2013-06-07.

Bryce, Derek and Carnegie, Elizabeth (2014) Orientalism redeployed : art as cultural self-critique and self-representation. In: 7th International Conference on the Inclusive Museum, 2014-08-11 - 2014-08-14, Autry Centre for the American West.

Bryce, Derek and Causevic, Senija (2016) Positioning the past through national, religious and postcolonial identities : India, diversity and the myth of the Taj Mahal. In: The International Sociological Association’s Research Committee on International Tourism, 2016-04-06 - 2016-04-09. (Unpublished)

Bryce, Derek and Causevic, Senija (2015) Selling heritage in the post-Ottoman Balkans : in, but not of Europe. In: Unsettling Colonial Modernity: Islamicate contexts in focus, 2015-04-24 - 2015-04-25, University of Alberta.

Caemmerer, B. and Banerjee, M. (2008) Intersectoral isomorphism - the assimilating service orientation of public and private sector organisations. In: 37th EMAC Conference Marketing Landscapes: A Pause for Thought, 2008-05-27 - 2008-05-30.

Caemmerer, B. and Centeno, E. and Marck, M.J. (2009) The development of internal trust in service branding: a comparison of large organisations and SMEs. In: 14th Biennial World Marketing Congress, 2009-07-22 - 2009-07-25.

Caemmerer, B. and Wilson, A.M. (2009) Contribution of user feedback mechanisms to organisational learning. In: 38th European Marketing Academy Conference (EMAC), 2009-05-26 - 2009-05-29.

Caemmerer, Barbara and Brock, Christian and Evanschitzky, Heiner and Alexander, Matthew (2016) Public service satisfaction, citizen trust and participation. In: World Marketing Congress, 2016-07-19 - 2016-07-23, IESEG School of Management.

Caemmerer, Barbara and Wilson, Alan (2007) An evaluation of customer feedback mechanisms in the public sector. In: British Academy of Management Conference 2007, 2007-09-10 - 2007-09-13.

Caemmerer, Barbara and Wilson, Alan (2007) An investigation into the service orientation discrepancy phenomenon in a public sector setting. In: Academy of Marketing Conference, 2007-07-03 - 2007-07-06.

Cairns, Patricia and Alexander, Nicholas and Doherty, Anne Marie and Quinn, Barry (2007) Divestment activity in international markets : reasons and responses. In: British Academic of Management Conference 2007, 2007-09-10 - 2007-09-13, University of Warwick.

Cairns, Patricia and Alexander, Nicholas and Doherty, Anne Marie and Quinn, Barry (2008) International retail divestment : a conceptual framework. In: 15th Recent Advances in Retailing and Services Science Conference, 2008-08-07 - 2008-08-07.

Cairns, Patricia and Alexander, Nicholas and Doherty, Anne Marie and Quinn, Barry (2006) Understanding the retail divestment process. In: 8th Triennial AMS/ACRA Retailing Conference, 2006-11-01 - 2006-11-04, Embassy Suites International Drive/Jamaican Court Hotel.

Cal, Betul (2023) Consumer empowerment through contemplative consumer activism : a drive for social change. In: Transformative Consumer Research Dialogical Conference 2023, 2023-06-18 - 2023-06-20, Royal Holloway, University of London.

Cal, Betul and Hamilton, Kathy and Tsougkou, Eleni (Lenia) (2023) Contemplative consumer activism as a driver for social change. In: 48th Academy of Marketing Science (AMS) Annual Conference 2023, 2023-05-17 - 2023-05-19, Hilton New Orleans Riverside.

Carpenter, Jason and Moore, Marguerite and Alexander, Nicholas and Doherty, Anne Marie (2012) Consumer demographics, ethnocentrism, cultural values and acculturation to the global consumer culture. In: American Marketing Association/American Collegiate Retailing Association Triennial Conference, Seattle, US, 2012-04-01.

Carpenter, Jason and Moore, Marguerite and Alexander, Nicholas and Doherty, Anne Marie (2009) A cross-cultural comparison of consumer attitudes toward foreign owned retailers. In: 16th Recent Advances in Retailing and Services Science Conference, 2009-01-01.

Carpenter, Jason and Moore, Marguerite and Doherty, Anne Marie and Alexander, Nicholas (2011) Acculturation to global consumer culture : investigating the role of consumer sociodemographics. In: 18th International Conference on Recent Advances in Retailing and Services Science, 2011-07-15 - 2011-07-18.

Chan, H. K. and Lacka, E. and Yee, R. W. Y. and Lim, M. K. (2014) A case study on mining social media data. In: IEEM 2014, 2014-12-09 - 2014-12-12, Sunway Resort Hotel & Spa.

Chan, Hing Kai and Lacka, Ewelina (2014) Extracting social media data for analysing operations management performance. In: British Academy of Management Special Interest Group Workshop on Social Media Perspective in Business and Government, 2014-03-31, Queen Mary University of London.

Chatzipanagioti, Kalliopi and Gounaris, Spiros and Pantouvakis, Angelos (2014) Adopting a relationship marketing approach in retailing services context in order to explain consumers' intention to re-purchase PLBs : a Fuzzy Set Qualitative Comparative Analysis approach. In: 43rd EMAC Annual Conference, 2014-06-03 - 2014-06-06.

Chatzipanagiotou, Kalliopi C. and Christodoulides, George and Gounaris, Spiros and Boukis, Achilleas (2023) Unravelling the employee-based brand equity formation process. In: 48th Academy of Marketing Science (AMS) Annual Conference 2023, 2023-05-17 - 2023-05-19, Hilton New Orleans Riverside.

Chen, Xiaomin and Alexander, Nicholas and Doherty, Anne Marie (2009) Franchising support in the retail sector in China. In: 16th Recent Advances in Retailing and Services Science Conference, 2009-01-01.

Chen, Xiaomin and Alexander, Nicholas and Doherty, Anne Marie (2008) Franchisor and franchisee relationships in the retail sector in China. In: 15th International Conference on Recent Advances in Retailing and Services Science, 2008-01-01 - 2008-01-01.

Chen, Xiaomin and Alexander, Nicholas and Doherty, Anne Marie (2009) The role of support in retail franchise relationships in China: A qualitative study. In: 9th Triennial AMS/ACRA Retailing Conference, 2009-01-01.

Chryssochoidis, George and Gounaris, Spiros and Boukis, Achilleas (2018) Internal market orientation adoption : why and how it is important for new service development. In: European Marketing Academic Annual Conference: EMAC 2018, 2018-05-29 - 2018-06-01, University of Strathclyde.

Chung, Sorim and Karampela, Maria (2021) The role of perceived risk and device type in online crowdfunding decisions. In: 2021 Association for Consumer Research conference, 2021-10-28 - 2021-10-31.

Clark, Moira and Lemke, Fred and Wilson, Hugh and Macdonald, Emma (2011) Customer experience and customer value : determining the link in B2B settings. In: 19th International Colloquium in Relationship Marketing, 2011-09-27 - 2011-09-30.

Collinson, E.M. and Shaw, E. (2001) Entrepreneurial marketing: a historical perspective. In: To Be Ascertained, 2001-01-01. (Unpublished)

Cordina, Renzo and Taheri, Babak and Bititci, Umit and Gannon, Martin and McFarlane, Julie (2017) Performance measurement systems : does market focused learning and entrepreneurial orientation improve travel agency performance? In: 7th Advances in Tourism Marketing (ATMC) Conference, 2017-09-06 - 2017-09-09. (Unpublished)

Cronin, James and Alexander, Nicholas and Doherty, Anne Marie (2019) The idealogical origins of marketplace oases. In: 10th EIASM Interpretive Consumer Research Workshop, 2019-05-09 - 2019-05-10.

Das, Sudipta and Hewer, Paul (2011) Selling brand Bajaj : the pursuit of masculinity and identity consumption in modern India. In: 6th Workshop on Interpretive Consumer Research, 2011-05-06 - 2011-05-07. (Unpublished)

Das, Sudipta and Hewer, Paul (2012) Transformation and cultural innovation : a tale of two campaigns from modernising India. In: 7th Consumer Culture Theory Conference, 2012-08-16 - 2012-08-19.

Davis, Andrew and Martin, Andrew (2014) Festival place or place of festival? The role of place identity and attachment in the festival environment. In: 2014 Annual conference of the Academy of Marketing, 2014-07-07 - 2014-07-10.

Demangeot, Catherine (2013) Towards multicultural adaptiveness. In: Transformative Consumer Research conference 2013, 2013-05-24 - 2013-10-25. (Unpublished)

Demangeot, Catherine and Ashill, Nicolas and Allison, Gareth (2013) Doing research in the Middle East : opportunities and challenges. In: MAG Scholar Global Business, Marketing and Tourism Conference 2013, 2013-11-11 - 2013-11-12. (Unpublished)

Demangeot, Catherine and Broderick, Amanda J. and Greenley, Gordon E. (2008) Achieving retail website customer engagement. In: European Marketing Academy (EMAC) 37th Conference, 2008-05-27 - 2008-05-30.

Demangeot, Catherine and Ramsay, Howard (2010) International student learning and avatar collaboration in an immersive world. In: Australia-New Zealand Marketing Academy Conference, University of Canterbury, 2010-11-29 - 2010-11-30.

Demangeot, Catherine and Sankaran, Kizhekepat (2010) Cultural pluralism as a consumption behaviour. In: Australia-New Zealand Marketing Academy Conference, University of Canterbury, 2010-11-29 - 2010-11-30.

Demangeot, Catherine and Sankaran, Kizhekepat (2012) The emergence of a public good through online social capital activation. In: ANZMAC Conference, 2012-12-03 - 2012-12-05.

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Stankovic, Tajana and Wilson, Alan and Tonner, Andrea (2016) The democratisation of expertise. In: British Sociological Association Conference 2016, 2016-04-06 - 2016-04-08, Aston University.

Stewart, Christina and Davis, Andrew M. (2016) Online branding of the offline experience: The importance of corporate branding for experiential events. In: 49th Academy of Marketing Conference (AM2016), 2016-07-04 - 2016-07-07.

Stone, T. and Brownlie, Douglas and Hewer, P.A. (2010) Constructing cultures of caring consumption: an exploratory study of the lived experience of embodiment within the elderly care home. In: European Conference of the Association for Consumer Research, 2010-07-30. (Unpublished)

Szwejczewski, Marek and Goffin, Keith and Lemke, Fred and New, Colin and Pfeiffer, Rolf and Lohmüller, Bertram (1999) Supplier management in german manufacturing companies : an empirical investigation. In: EUROMA Conference on Managing Operations Networks, 1999-06-07 - 1999-06-08.

Szwejczewski, Marek and Goffin, Keith and Lemke, Fred and New, Colin and Pfeiffer, Rolf and Lohmüller, Bertram (1999) UK and German supply chain practices : survey results. In: 10th Annual Meeting of the Production and Operations Management Society, 1999-03-20 - 1999-03-23.

Szwejczewski, Marek and Mitchell, Rick and Lemke, Fred (2005) Risk management during new product development : an exploratory study. In: 12th International Product Development Management Conference, 2005-06-12 - 2005-06-14.

Szwejczewski, Marek and Mitchell, Rick and Lemke, Fred (2005) Risk measurement and management during new product development : an exploratory study. In: EurOMA International Conference on Operations and Global Competitiveness, 2005-06-19 - 2005-06-22.

Szwejczewski, Marek and Mitchell, Rick and Lemke, Fred (2004) Risk measurement and management during new product development : an exploratory study. In: International Workshop on Performance and Risk Measurement: Operations, Logistics and Supply Chain, 2004-12-08 - 2005-12-10.

Szwejczewski, Marek and Mitchell, Rick and Lemke, Fred (2004) An investigation into the use of portfolio management among UK organisations. In: 11th Annual International Product Development Management Conference, 2004-06-20 - 2004-06-22.

Szwejczewski, Marek and Mitchell, Rick and Lemke, Fred (2004) A study of the use of portfolio management among UK organisations. In: 11th Annual International EUROMA Conference, 2004-06-27 - 2004-06-29.

Taheri, Babak and Jafari, A. and Thompson, K.J. (2010) Health tourism in Iran: surgery or cultural visits. In: Healthcare Travel Conference, 2010-10-01. (Unpublished)

Taheri, Babak and Lochrie, Sean and O'Gorman, Kevin and Hill, Emma and Gannon, Martin (2014) Islamic heritage marketing : the Umrah experience. In: Heritage Tourism and Hospitality International Conference - HTHIC2014, 2014-11-06 - 2014-11-09, Boğaziçi University.

Taheri, Babak and Thompson, K.J. (2010) Autotelic experience: engagement in museum exhibit. In: Academy of Marketing, 9th Arts, Heritage, Nonprofit and Social Marketing SIG, 2010-08-09 - 2010-08-10.

Taheri, Babak and Thompson, K.J. (2009) Consumer operant resources and the co-production of cultural tourism experiences. In: ATLAS Annual Conference 2009: Experiencing Difference - Changing Toursim and Tourists' Experiences, 2009-05-27 - 2009-05-29.

Taheri, Babak and Thompson, K.J. (2010) The effects of pre-visit attributes on active consumption of museums experience. In: European Association for Consumer Research Conference, 2010-06-30 - 2010-07-03.

Taştan, İrem and Ozdamar Ertekin, Zeynep (2023) Dystopia, fact to fetish : the Eastern Bloc Girl and aesthetization of a fallen regime. In: Utopia Revisited, 2023-06-27 - 2023-06-30, Lund University.

Thanvarachorn, Archareeporn and Alexander, Matthew and Doherty, Anne Marie (2019) Inauthentic engagement : the role of self-presentation in consumer engagement behaviour. In: 16th International Research Symposium on Advancing Service Research and Practice, 2019-06-10 - 2019-06-13.

Thomas, Robert and Doherty, Anne Marie (2013) Trust! A qualitative exploration into self-monitoring and the susceptibility to celebrity influence. In: Academy of Marketing Annual Conference, 2013-07-08 - 2013-07-11.

Thomson, J.A. and Shiu, E.M.K. and Shaw, D. (2005) Understanding smoking cessation: an application of the extended model of goal-directed behaviour. In: To be assertained, 1900-01-01.

Tomazos, Konstantinos (2009) Volunteer tourism : an ambiguous phenomenon. In: Guest Lecture on Volunteer Tourism, 1900-01-01. (Unpublished)

Tonner, A. (2008) Cookbook choice a matter of self-identity. In: British Sociology Association Conference 2008, 2008-03-28 - 2008-03-30. (Unpublished)

Tonner, Andrea (2015) Consumer poetry : insightful data and methodological approaches. In: 8th Workshop on Interpretive Consumer Research, 2015-04-15 - 2015-04-17, Edinburgh University.

Tonner, Andrea (2013) Extraordinary restaurants as sites of friendship. In: BSA: Food, Drink and Hospitality: Space, Materiality, Practice, 2013-07-14 - 2013-07-14.

Tonner, Andrea (2012) Food blogs as meaningful consumption histories. In: british sociological association annual conference, 2012-04-11 - 2012-04-13. (Unpublished)

Tonner, Andrea (2012) Reconsidering food and friendship – collecting Michelin Stars. In: British Sociological Association Food and Society Conference, 2012-07-02 - 2012-07-04. (Unpublished)

Tonner, Andrea (2014) "Sift in grains of happiness, to fill up times of woe" - exploring consumer authored poetry sites for food and family insight. In: 4th BSA Food Study Group Conference, Food & Society 2014, 2014-06-30, British Library. (In Press)

Tonner, Andrea (2014) The situational vulnerability of new mothers. In: 39th Annual Macromarketing Conference, 2014-07-02 - 2015-07-05.

Tonner, Andrea and Wilson, Juliette (2014) "For all people's good intentions it doesn't help the farmers standing here selling" : motivations and outcomes associated with farmers' participation in farmers' markets. In: 4th BSA Food Study Group Conference, Food & Society 2014, 2014-06-30, British Library. (Unpublished)

Tonner, Andrea and Wilson, Juliette and Gordon, Katy and Shaw, Eleanor (2017) 'We need to survive' : Integrating social enterprises within community food initiatives. In: 5th British Sociological Association Food and Society Conference, 2017-06-06 - 2017-06-07, University of Wesminster.

Tsougkou, Eleni and Cadogan, John W. and Hodgkinson, Ian R. and Oliveira, João S. and Abdul-Talib, Asmat Nizam and Story, Vicky M. and Boso, Nathaniel and Despoudi, Stella and Lioliou, Eleni (2019) Achieving export competitive advantage : can global orientation and export product adaptation be reconciled? In: 2019 AMA Global Marketing SIG Conference, 2019-05-20 - 2019-05-23.

Tsougkou, Eleni and Cadogan, John W. and Hodgkinson, Ian R. and Oliveira, João S. and Abdul-Talib, Asmat-Nizam and Story, Vicky M. and Boso, Nathaniel and Despoudi, Stella (2018) Global orientation and export competitive advantage : a study of Malaysian firms. In: Global Innovation Knowledge Academy, 2018-06-25 - 2018-06-27, Catholic University of Valencia.

Tsougkou, Eleni and Cadogan, John W. and Hodgkinson, Ian R. and Oliveira, João S. and Laukannen, Tommi and Yazdani, Nahid and Story, Vicky M. and Boso, Nathaniel (2018) A multi-faceted examination of the export product adaptation customer value creation relationship. In: Global Marketing Conference, 2018-07-26 - 2018-07-29, Hotel New Otani.

Tsougkou, Eleni (Lenia) and Karampela, Maria (2024) Factors shaping consumer views of global brand activists. In: Global Brand Conference 2024, 2024-04-22 - 2024-04-24, Edinburgh International Conference Centre.

Tsougkou, Eleni (Lenia) and Sykora, Martin and Elayan, Suzanne and Oliveira, João S. and Ifie, Kemefasu (2023) Global brands and the war in Ukraine. In: Global Marketing Conference 2023, 2023-07-20 - 2023-07-23.

Tzempelikos, Nektarios and Gounaris, Spiros (2012) Conceptualisation and empirical validation of key account management orientation. In: European Marketing Academy (EMAC), 41st Annual Conference, 2012-05-22.

Tzempelikos, Nektarios and Gounaris, Spiros (2009) Key account management orientation and its implications : a conceptual and empirical examination. In: 38th EMAC Annual Conference 2009, 2009-06-02.

Tzempelikos, Nektarios and Gounaris, Spiros (2010) Measuring relationship marketing orientation as a higher order factor structure : evidence from b2b markets. In: 39th EMAC Annual Conference 2010, 2010-05-25.

Vukasinovic, Nikola and Fain, Nusa and Zavbi, Roman and Duhovnik, Joze (2008) Design education in virtual environments. In: 6. mednarodni znanstveni posvet, 2008-04-16.

Waehning, Nadine and Brighty, Keith and Karampela, Maria (2017) Exploring the relative importance of consumer motives when purchasing craft and premium beer, and the ignored role of intermediaries : a preliminary analysis with British consumers. In: Beeronomics 2017, 2017-06-12 - 2017-06-15.

Wagner, Beverly and Wilson, Juliette and Vescovi, Tiziano (2014) Exploring the relationship between luxury brand personality, store personality and consumer personality. In: 13th International Marketing Trends Conference, 2014-01-23 - 2014-01-25. (Unpublished)

Wales, William and Monsen, Erik and Marino, Louis D. and Martin, Jeffrey (2012) Entrepreneurial orientation in thought, word, and deed: reframing the model and advancing the conversation. In: Academy of Management, 2012 Annual Meeting, Entrepreneurship Division, 2012-08-03 - 2012-08-08. (In Press)

Walsh, G. and Hassan, L.M. and Shiu, E.M.K. (2009) I don't smoke, so I ain't have to listen? a cross-cultural exploration of the effects of antismoking messages on non-smokers' elaboration. In: 2009 AMA Winter Marketing Educators' Conference, 2009-02-20 - 2009-02-23.

Walsh, G. and Hassan, L.M. and Shiu, E.M.K. and Hastings, G. (2007) Attitude, comprehension, and thinking as a basis for market segmentation in social marketing. In: To be assertained, 1900-01-01.

Walsh, G. and Hassan, L.M. and Shiu, E.M.K. and Hastings, G. (2007) Profiling the target audience of a social marketing campaign: a cluster analysis approach. In: To be assertained, 1900-01-01.

Walsh, G. and Ndubisi, N. and Ibeh, K.I.N. (2009) After the horse has left the barn it's too late to close the door: a study of service firms' conflict handling ability. In: Australia and New Zealand Marketing Academy Conference (ANZMAC) Annual Conference, 2009-12-30.

Walsh, G. and Shiu, E.M.K. and Hassan, L.M. and Michaelidou, N. and Beatty, S. (2009) The mediating role of emotion in the link between store-environment cues, store-choice criteria and marketing outcomes. In: To be assertained, 1900-01-01.

Wilson, A.M. and Caemmerer, B. (2005) Managing customer satisfaction surveys and effective service management. In: UNSPECIFIED.

Wilson, A.M. and Lai, Tzu ching and Murphy, H. and Holzgreve, J. (2008) The implications of on-line, word of mouth and social networks on the marketing of hotels and travel related services. In: AMA 17th Annual Frontiers in Service Conference, 2008-10-02 - 2008-10-05.

Wilson, Alan (2014) Adopting a strategic approach to customer experience management. In: AMA SERVSIG 2014 International Research Conference, 2014-06-13 - 2014-06-15, University of Macedonia.

Wilson, Alan (2013) Engaging patients and their families to improve services. In: Patient Safety Congress 2013, 2013-05-21 - 2013-05-22.

Wilson, Alan (2013) Escalating customer experience to the strategic level. In: Customer Experience Leadership form, 2013-09-25.

Wilson, Alan (2012) Global insights from the voice of the customer - South Africa 2012. In: Customer Experience World, 2012-03-19 - 2012-03-22.

Wilson, Alan (2012) Global insights from the voice of the customer 2012. In: European Customer Experience World, 2012-05-22 - 2012-05-23.

Wilson, Alan (1993) High street banking : the culture has to change. In: British Academy of Management Conference 1993, 1993-09-20 - 1993-09-22.

Wilson, Alan (2001) Should we be rethinking customer satisfaction measurement. In: 30th EMAC Annual Conference, 2001-05-16.

Wilson, Alan (2011) The changing nature of marketing research. In: Chartered Institute of Marketing Malaysia Seminar Series, 2011-11-15.

Wilson, Alan (1992) The changing nature of the marketing function within retail banks and building societies. In: British Academy of Management Conference 1992, 1992-09-16.

Wilson, Alan (1995) The culture of the service team and its impact on service delivery. In: EIASM Workshop on Quality Management in Services, 1995-05-17.

Wilson, Alan (2004) The difficulties of branding a service. In: A Marca Programa Internacional de Alta Direccao, 2004-11-05 - 2004-11-06.

Wilson, Alan (1996) The nature of corporate culture within a service delivery environment. In: 4th International Research Conference in Service Management, 1996-06-11.

Wilson, Alan (2000) The performance measurement of service teams - concept and practice. In: International Conference on Service Management, 2000-06-08.

Wilson, Alan (1994) The role of corporate culture in the provision of customer service. In: EIASM Workshop on Quality Management in Services, 1994-05-11.

Wilson, Alan (2015) The value of social media marketing in the hospitality sector. In: Marketing from Information to Decision, 2015-11-06 - 2015-11-07, Universitatea Babes Bolyai.

Wilson, Alan and Bonnyman, Carolyn (2006) Reputation measurement and tracking for the public sector. In: 2nd Annual International Colloquium on the Dynamics of Brand, Corporate Identity and Reputation in the Knowledge Economies, 2006-09-01.

Wilson, Alan and Ellison, Richard (2018) Employer branding and multiple identities in the hotel industry. In: 20th ICIG Symposium, 2018-06-06 - 2018-06-07, Gozd Martuljek.

Wilson, Alan and Evanschitzky, Heiner and Brodbeck, Heinz (2012) Living the brand in socio-ecological banks. In: AMA SERVSIG International Research Conference 2012, 2012-06-07.

Wilson, Alan and Frimpong, Kwabena (2012) Measuring service orientation of service delivery employees. In: 12th International Research Conference in Service Management, 2012-05-07.

Wilson, Alan and Frimpong, Kwabena (2003) Towards an integrated conceptualisation of employee service orientation. In: AMA Services Research Conference, 2003-06-01.

Wilson, Alan and Heasman, H.G. (1996) Do service personnel think differently in North America? In: Marketing Education Group Conference - 2021 a vision for the next 25 years, 1996-11-12.

Wilson, Alan and Murphy, Hilary and Cambra-Fierro, Jesus (2011) Hospitality and travel brands : the nature and implications of user generated content. In: 12th International Research Symposium on Service Excellence in Management, 2011-06-02 - 2011-06-05, Cornell University. Cornell’s Center for Hospitality Research and the School of Hotel Administration.

Wilson, Alan and Murphy, Hilary and Cambra-Fierro, Jesus (2010) Post-purchase sharing of service experiences : a multi-country study. In: AMA Servsig Conference, 2010-06-03.

Wilson, Alan and Nair, L (2005) Outsourcing services to indian call centres : an update. In: XVth International Conference of RESER, 2005-09-01.

Wilson, Alan and Nair, L (2005) Outsourcing services to indian call centres : the challenges ahead. In: 14th Annual Frontiers in Services Conference, 2005-10-01.

Wilson, Alan and Ney, Jillian (2012) Online hotel reviews : the determinants of credibility. In: AMA SERVSIG International Research Conference 2012, 2012-06-07.

Wilson, Alan and Ney, Jillian and Murphy, Hilary (2009) Sharing service experiences on-line. In: 18 th Annual Frontiers in Service Conference, 2009-10-29 - 2009-11-01.

Wilson, Alan and Osei-Frimpong, Kofi (2013) Conceptualizing value co-creation in health care delivery : the focal dyad perspective. In: Service Management and Science Forum, 2013-08-04 - 2013-08-06.

Wilson, Hugh and Lemke, Fred and Clark, Moira (2010) Exploring the link between ‘customer experience’ and ‘value-in-use’ : empirical evidence from business and consumer sectors. In: 18th International Colloquium in Relationship Marketing, 2010-09-27 - 2010-09-29.

Wilson, Hugh and Macdonald, Emma and Lemke, Fred and Clark, Moira (2011) Service quality, usage process quality and value-in-use. In: EMAC 40th Conference, 2011-05-24 - 2011-05-27.

Wilson, Juliette and Tonner, Andrea (2015) Discongruity of stakeholder experiences at famers’ markets. In: Critical Management Studies 2015 conference, 2015-07-07 - 2015-07-10.

Yazdani, Nahid and Pfajfar, Gregor and Cadogan, John W. and Mitręga‬, ‪Maciej and Lioliou, Eleni and Jean, Ruey-Jer "Bryan" and Hodgkinson, Ian R. and Tsougkou, Eleni (Lenia) and Story, Vicky M. and Boso, Nathaniel and Oliveira, João S. (2023) Cooperative export channel modes in times of uncertainty, a key to born global firms' survival? In: Industrial Marketing Management Summit 2023, 2023-01-19 - 2023-01-20.

Yi, Youjae and Gong, Taeshik (2010) The development and validation of a customer value co-creation behavior scale. In: Global Marketing Conference, 2010-09-09 - 2010-09-12.

Yi, Youjae and Gong, Taeshik and Lee, Hyojin (2010) Scratch my back and I will scratch yours : the impact of other customers on customer citizenship behaviour. In: 19th Annual Frontiers in Service Conference, 2010-06-10.

Zavbi, Roman and Fain, Nusa and Rihtarsic, Janez (2011) Do basic schemata facilitate embodiment design? In: International Conference in Engineering Design (ICED), 2011-08-15 - 2011-08-18.

Zhou, Yuanyuan and Wilson, Juliette and Karampela, Maria (2019) The impact of normative beliefs and self-consciousness on making greener choices through greener preference. In: 41st Annual ISMS Marketing Science Conference, 2019-06-20 - 2019-06-22, Department of Business Studies, University of Roma Tre, Rome, Ital.

Book

Hamilton, Kathy and Dunnett, Susan and Piacentini, Maria, eds. (2016) Consumer vulnerability : conditions, contexts and characteristics. Routledge Studies in Critical Marketing . Routledge. ISBN 978-0-415-85858-8 (In Press)

Lacka, Ewelina and Chan, Hing Kai and Yip, Nick K. T., eds. (2014) E-commerce Platform Acceptance : Suppliers, Retailers and Consumers. Springer. ISBN 9783319061214

Baker, Michael and Hart, Susan, eds. (2016) The Marketing Book. Routledge, London. ISBN 978-0-415-70376-5

Paliwoda, Stanley and Andrews, Tim and Chen, Junsong, eds. (2012) Marketing Management in Asia. Routledge Studies in International Business and the World Economy (1st.). Routledge Taylor & Francis Group, New York. ISBN 978-0-415-52317-2

Tagg, Stephen and Stevenson, Alan and Vescovi, Tiziano, eds. (2012) New Developments in Online Marketing. Taylor and Francis. ISBN 978-0415628877

Araujo, L. and Finch, J.H. and Kjellberg, H., eds. (2010) Reconnecting Marketing to Markets. Oxford University Press, United Kingdom. ISBN 978-0-19-957806-1

Ahlert, D. and Becker, B. and Evanschitzky, H. and Hesse, J. and Salfeld, A. (2005) Exzellenz in Makrenmanagement und Vertrieb (Excellence in Brand Management and Sales). Springer. ISBN 3-8350-0027-6

Ahlert, D. and Evanschitzky, H. (2003) Dienstleistungsnetzwerke (Service Networks). Springer. ISBN 3540435727

Ahlert, Dieter and Evanschitzky, H. and Hesse, Josef (2002) Exzellenz in Dienstleistung und Vertrieb [Excellence in service and sales]: konzeptionelle Grundlagen und empirische Ergebnisse. Gabler Verlag, Wiesbaden, Germany. ISBN 3409119511

Alexander, Nicholas and Doherty, Anne Marie (2009) International retailing. Oxford University Press, Oxford. ISBN 9780199212828

Armstrong, G. and Kotler, P. and Harker, M.J. and Brennan, R. (2009) Marketing: An Introduction. Pearson Prentice-Hall, London, Harlow, United Kingdom. ISBN 9780273713951

Armstrong, Gary and Kotler, Philip and Harker, Michael and Brennan, Ross (2012) Marketing : An Introduction. Pearson Prentice-Hall, London, London. ISBN 9780273762607

Armstrong, Gary and Kotler, Philip and Harker, Michael and Brennan, Ross (2019) Marketing : An Introduction. Pearson Prentice-Hall, London, London. ISBN 9781292200309

Baker, M.J. and Hart, S. (2007) Product strategy and management, 2nd edition. FT Prentice Hall, Harlow, UK. ISBN 978-0-273-69450-2

Bernard, K.N. and Komaromi, L. and Lampikoski, K. and Leppanen, L. and McNair, M.B. and Soeiro, A. (2003) A marketing handbook for adult education. To be assertained.

Brownlie, Douglas and Hewer, Paul and Tadajewski, Mark (2013) Expanding Disciplinary Space : On the Potential of Critical Marketing. Key Issues in Marketing Management . Routledge, Oxford. ISBN 9780415816151

Dinnie, K.J. (2005) Nation Branding: Concepts, Issues, Practice. Butterworth - Heinemann. ISBN 0-7506-8349-X

Edwards, Sarah (2014) Nostalgia in the Twenty-First Century. Taylor & Francis Publishers.

Egan, J. and Harker, M.J. (2005) Relationship marketing. Sage Library in Business Management . Sage, United Kingdom. ISBN 1412908663

Evanschitzky, H. and Iyer, G. (2007) E-Services: opportunities and threats. Springer. ISBN 978-3-8350-0801-4

Evanschitzky, Heiner (2003) Erfolg von Dienstleistungsnetzwerken : ein Netzwerkmarketingansatz [Success of Service Networks]. Gabler Verlag, Wiesbaden. ISBN 3-8244-7967-2

Finch, J.H. and Orillard, M. (2005) Complexity and the economy: implications for economic policy. Edward Elgar, Gloucestershire. ISBN 184376668X

Goffin, Keith and Lemke, Fred and Koners, Ursula (2010) Hidden needs analysis : designing breakthrough products. Palgrave Macmillan Ltd.. ISBN 978-0230219762

Gounaris, Spiros (2012) Μάρκετινγκ υπηρεσιών. Rosili, Athens. ISBN 9789607745293

Gounaris, Spiros (2003) Μάρκετινγκ υπηρεσιών. Rosili. ISBN 9608574994

Gounaris, Spiros and Stathakopoulos, Vlasis (2006) Διοίκηση Στρατηγικών Σχέσεων : Μάρκετινγκ και Πωλήσεις για Πελάτες Στρατηγικής Σημασίας. Stamoulis, Athens. ISBN 9603516635

Gustafsson, Ulla and O'connell, Rebecca and Draper, Alizon and Tonner, Andrea (2019) What is Food? Reasearching a Topic with Many Meanings. Routledge, London. ISBN 9780429426100

Harker, Michael and Brennan, Ross and Kotler, Philip and Armstrong, Gary (2015) Marketing : An Introduction. Pearson Prentice-Hall, London, Harlow. (In Press)

Harker, Michael and Kotler, Philip and Armstrong, Gary and Merino, Maria and Pintado, Teresa and Juan, Jose and Brennan, Ross (2011) Introducción al marketing 3e. Pearson Espana. ISBN 9788483226766

Hart, S. (2001) Marketing and management interfaces in the enactment of strategic management accounting practices: an exploratory investigation. CIMA, United Kingdom. ISBN 1-85971489-7

Hart, S. (2003) Marketing changes. ITBP, United Kingdom. ISBN 1861526733

Hart, S. and Baker, M.J. (2007) The marketing book 6th edition. Butterworth - Heinemann, Oxford, UK. ISBN 978-0-7506-8566-5

Hewer, Paul and Hamilton, Kathy and Jafari, Aliakbar (2015) New Directions in Consumer Research. SAGE Publications Ltd, London. ISBN 9781473911536

Jafari, Aliakbar and Sandikci, Ozlem (2016) Islam, Marketing and Consumption : Critical Perspectives on the Intersections. Routledge Studies in Critical Marketing . Routledge, Oxon. ISBN 9780415746946

McLean, Graeme (2018) Digital Marketing Fundamentals. Digi Marketing Edu, London.

McLean, Graeme (2019) Digital Marketing Fundamentals. Digi Marketing Edu, London.

Paliwoda, S.J. and Kirkup, M. and Barron, C. and Jackson, C.L. and Poon, I. (2001) Critical case in e-marketing. Unknown Publisher.

Paliwoda, Stanley J. and Ryans, John K. (2008) International Marketing: Modern and Classic Papers. Edward Elgar Publishing, Cheltenham, United Kingdom. ISBN 978 1 84376 649 0

Schroder, H. and Olbrich, R. and Evanschitzky, H. and Kenning, P. (2009) Distribution und Handel in Theorie und Praxis. Gabler Verlag, Wiesbaden, Germany. ISBN 3834914576

Stoyanova, Veselina (2018) David J. Teece's Dynamic Capabilities and Strategic Management : Organizing for Innovation and Growth. The Macat Library . Taylor and Francis (Routledge), London. ISBN 9781912453498

Wilson, A.M. (2006) Marketing research: an integrated approach 2nd edition. FT Prentice Hall, United Kingdom. ISBN 027369474X

Wilson, A.M. and Jones, R. and Miller, K. and Pentecost, R. (2009) Marketing research: an integrated approach, 1st Australian edition. Pearson Australia, Australia. ISBN 9781442517042

Wilson, A.M. and Zeithaml, V. and Bitner, M. and Gremler, D. (2008) Services marketing: 1st European edition. McGraw Hill, Maidenhead. ISBN 9780077107956

Wilson, Alan (2000) Financial Services Sales Management. The Chartered Institute of Bankers in Scotland, Edinburgh.

Wilson, Alan (1999) Marketing Financial Services volumes 1 and 2. The Chartered Institute of Bankers in Scotland, Edinburgh.

Wilson, Alan (2011) Marketing Research : An Integrated Approach. FT Prentice Hall, UK. ISBN 9780273718703

Wilson, Alan (2018) Marketing Research : Delivering Customer Insight. Macmillan, London. ISBN 9781352001112

Wilson, Alan and Zeithaml, V.A. and Bitner, M.J. and Gremler, D.D. (2012) Services Marketing : Integrating Customer Focus Across the Firm. McGraw Hill, UK. ISBN 9780077131715

Wilson, Alan and Zeithaml, Valerie and Bitner, Mary Jo and Gremler, Dwayne (2016) Services Marketing : Integrating Customer Focus Across the Firm. McGraw Hill, UK. ISBN 9780077169312

Report

Carter, S.L. and Anderson, S. and Shaw, E. (2001) Women's business ownership : a review of the academic, popular and internet literature. Department of Trade and Industry, London, United Kingdom.

Crawford, I. and Paliwoda, S.J. (2003) An analysis of the Hastings review: "The effects of food promotion on children". Food Advertising Unit, Advertising Association, London, UK.

Harker, Michael (2014) Undergraduate Marketing Education in the UK : Final Report. Academy of Marketing. (In Press)

Levie, J.D. (2009) The IIIP Innovation Conference Index 2008 Report. Institute for Innovation and Information Productivity, San Francisco.

Porteous, Holly and Hamilton, Kathy and Wilson, Juliette and Edwards, Sarah (2022) Transformative Spaces : Final Report from the Project 'Transformative Servicescapes and Consumer Vulnerability'. University of Strathclyde, Glasgow.

Porteous, Holly and Wilson, Juliette and Hamilton, Kathy (2022) The Transformative Space of the Library. University of Strathclyde, Glasgow.

Simpson, Barbara (2018) Developing the Mauritius Leadership Brand : Phase 1: Assessment of Leadership Development Needs in the Mauritius Public Service. University of Strathclyde, Glasgow.

WIlson, Juliette and Karampela, Maria and Danson, Mike and Dodd, Sarah (2018) Crafting Growth : Exploring the Emerging Potential & Challenges for Scotland's Craft Beer Sector. University of Strathclyde, Glasgow.

Review

Alexander, Matthew (2014) Book review : Ethics in Qualitative Research (2nd Ed) Edited by TIna Miller, Maxine Birch, Melanie Mauther and Julie Jessop. [Review]

Gounaris, Spiros (2020) Vesting B2B research with relevance and rigor through appropriate research questions and methods. [Review]

Grant, I. and Crosier, Keith (2008) Marketing in the era of accountability. [Review]

Hamilton, K. (2012) Understanding children as consumers. [Review]

Jafari, Aliakbar (2013) Book Review: 'Marketing without advertising: brand preference and consumer choice in Cuba' by Emilio Morales and Joseph L. Scarpaci. [Review]

Jafari, Aliakbar (2012) Book Review: 'The Halal Frontier: muslim consumers in a globalized market' by Johan Fischer. [Review]

Jafari, Aliakbar (2013) Book Review: 'The principles of Islamic marketing' by Baker Ahmad Alserhan. [Review]

Jafari, Aliakbar (2013) Book Review: ‘Proper Islamic Consumption: Shopping among the Malays in Modern Malaysia’ by Johan Fischer. [Review]

Jafari, Aliakbar (2017) Book review : Muslim Fashion : Contemporary Style Cultures by Reina Lewis. [Review]

Jafari, Aliakbar (2015) Book reviews : Religions as Brands : New Perspectives on the Marketization of Religion and Spirituality. [Review]

Jafari, Aliakbar (2014) Consumer Culture and the Media : Magazines in the Public Eye [by Mehita Iqani]. [Review]

Jafari, Aliakbar (2014) Handbook of Islamic Marketing [Edited by Ozlem Sandikci and Gillian Rice]. [Review]

Jafari, Aliakbar (2014) Islamic Branding and Marketing : Creating a Global Islamic Business [by Paul Temporal]. [Review]

Jafari, Aliakbar (2014) Muslim Societies in the Age of Mass Consumption : Politics, Culture and Identity between the Local and the Global [Edited by Johanna Pink]. [Review]

Jafari, Aliakbar (2014) Religion in Consumer Society: Brands, Consumer and Markets, edited by Francois Gauthier and Tuomas Martikainen. [Review]

Katsaridou, I. (2012) Sensory marketing : research on the sensuality of products. [Review]

Thompson, K.J. (2009) Handbook of low cost airlines: strategies, business processes and market environment. [Review]

Wilson, Alan (2014) Book review : Ethnography and Virtual Worlds: A Handbook of Method, by Tom Boellstorff, Bonnie Nardi, Celia Pearce and T.L. Taylor. [Review]

Wilson, Alan (2014) Book review : Michael Fisher, Martin Abbott and Kalle Lyytinen – The power of customer misbehaviour: drive growth and innovation by learning from your customers. [Review]

Wilson, Alan (2016) Book review: How brands grow : part two, by Jenni Romaniuk and Byron Sharp. [Review]

Wilson, Alan (1994) Emancipating the Professions - Marketing Opportunities from Deregulation by Aubrey Wilson. [Review]

Wilson, Alan (2007) Ethnography for Marketers: A Guide to Consumer Immersion. [Review]

Wilson, Alan (2010) From prime time to my time : audience measurement in the digital age. [Review]

Wilson, Alan (2010) Grown up digital : how the net generation is changing the world. [Review]

Wilson, Alan (2011) The Handbook of Online and Social Media Research. [Review]

Wilson, Alan (2011) How brands grow : what marketers don't know - Byron Shar[. [Review]

Wilson, Alan (1994) Marketing Strategies for Services edited by Michel Kostecki. [Review]

Wilson, Alan (2013) Meta-luxury : brands and the culture of excellence by Manfredi Ricca. [Review]

Wilson, Alan (2015) Online Panel Research : A Data Quality Perspective. [Review]

Wilson, Alan (1989) Qualitative Market Research: A Practitioner's and Buyer's Guide by W. Gordon and R. Langmaid. [Review]

Wilson, Alan (2010) Throwing sheep in the boardroom : how online social networking will transform your life, work and world. [Review]

Wilson, Alan (2012) The business of influence by Philip Sheldrake. [Review]

Monograph

Caemmerer, B. (2009) Culture change, institute of customer service. Other. UNSPECIFIED.

Caemmerer, B. (2005) The development of service orientation, Scottish enterprise. Other. UNSPECIFIED.

Harker, Michael John and Roman-Kamphaus, Urszula (2024) He Left Them on the Beaches : Political Advertising and Opinion Research, AI, and the Catching up Regulation has to do. Case study. University of Strathclyde, Glasgow.

Jeon, Jooyoung and McSharry, Patrick (2012) The power of twitter on predicting box office revenues. Preprint / Working Paper. UNSPECIFIED. (Unpublished)

Lemke, Fred and Goffin, Keith and Szwejczewski, Marek and New, Colin and Pfeiffer, Rolf and Lohmüller, Bertram (2000) Supplier base management : the contrast between Germany and the UK. Preprint / Working Paper. Cranfield University - School of Management, Cranfield.

MacGillavry, Kim and Wilson, Alan and Davey, Neil (2017) A framework for measuring & improving CX : white paper. Case study. mycustomer.com.

Marchant, Caroline and Karampela, Maria and Marshall, David (2015) Maggie's Monster Bike & Hike Event : Marketing Planning in the Charity/Not-For-Profit Sector. Case study. The Case Centre, Cranfield University, Wharley End.

Mehling, Michael and van Asselt, Harro and Susanne, Dröge and Das, Kasturi and Hall, Catherine (2023) Bridging the divide : assessing the viability of international cooperation on border carbon adjustments. Preprint / Working Paper. Climate Strategies, London.

Thesis

Karampela, Maria and Avlonitis, George (2010) The Presence of Greek Companies in International Trade Shows : Preparation, Organization, Evaluation of Performance and Implications. Masters thesis, Athens University of Economics & Business.

Karampela, Maria and Tregear, Angela (2015) An Investigation of Patterns of Self-Brand Personality Alignment. PhD thesis, University of Edinburgh.

Murdy, Samantha and Pike, Steven and Lings, Ian (2012) Travel context : Development of a model to measure destination brand performance across travel situations. PhD thesis, Queensland University of Technology.

Other

Andriychuk, Oles (2020) Putting the Genie Back in the Bottle - or Adapting to the New Reality? Response to the CMA's 'Online Platforms and Digital Advertising' Market Study Interim Report. Competiton and Markets Authority - Gov.uk, London.

Hamilton, Kathy and Porteous, Holly and Wilson, Juliette (2022) Transformations : the significance of community spaces : how can researchers draw methodological inspiration from the communities they study? National Centre for Academic and Cultural Exchange, London.

Hamilton, Kathy and Wilson, Juliette and Porteous, Holly (2022) Transformative Spaces. Vimeo, [University of Strathclyde, Glasgow].

Levie, Jonathan (2014) State of Small Business Britain Conference 2014 -- The Ambition Gap. Enterprise Research Centre, GBR.

Tomazos, Konstantinos (2012) Glasgow 2014 the volunteer' legacy : volunteering recruitment management and outcomes. UNSPECIFIED. (Unpublished)

This list was generated on Sun Dec 22 16:44:55 2024 GMT.