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Irvine, Nicola and Van Der Meer, Robert and Megiddo, Itamar (2024) Expert decision-making in clinicians : an auto-analytic ethnographic study of operational decision-making in urgent care. PLoS ONE. ISSN 1932-6203 (In Press)

Soltani, Ebrahim and Liao, Ying-Ying and Iqbal, Abdullah and van der Meer, Robert (2024) Approaches to performance appraisal in TQM-driven organizations : does control vs learning approach matter? Production Planning and Control, 35 (12). pp. 1429-1450. ISSN 0953-7287

Irvine, Nicola and van der Meer, Robert and Megiddo, Itamar (2024) Measuring the value of early expert decisions in urgent care via dynamic simulation modelling. In: European Health Economics Association (EUHEA) Conference 2024, 2024-06-30 - 2024-07-03, University of Economics and Business Vienna (WU).

Liao, Ying-Ying and Soltani, Ebrahim and Iqbal, Abdullah and van der Meer, Robert (2024) The utility of performance review systems : a total quality management perspective. Strategic Change, 33 (4). pp. 287-310. ISSN 1086-1718

Stefanova, Irena and Thompson, Nathan and Stott, Martyn and Oldfield, Lucy and Hanson, Robert and van der Meer, Robert and Palmer, Daniel and Greenhalf, William and Halloran, Christopher and Costello, Eithne (2024) Cost-benefit analysis of biomarker-driven early detection of pancreatic cancer in individuals with new-onset diabetes. In: 56th European Pancreatic Club (EPC) Meeting, 2024-06-26 - 2024-06-29, Auditorio de Galicia.

van der Meer, Robert (2024) Digital twins in healthcare. In: Human Digital Twin for Enhancing Occupational Health and Safety Workshop, 2024-06-24 - 2024-06-24, Technology and Innovation Centre (TIC), University of Strathclyde.

Philp, Nichola and Maqsood, Raeesah and Joshyulla-Prasanna, Adithya and van der Meer, Robert Bauke and Douglas, Catriona M and Wood, Margaret and Rymaszewski, Lech (2024) Early provision of clinical information with an ‘opt in’ approach improves patient experience in tonsillectomy referrals. BMJ Open Quality, 13 (2). e002772. ISSN 2399-6641

Areewong, Kwanchanok and Rattanawiboonsom, Vichayanan and van der Meer, Robert (2024) The survey of lean implementation maturity level of hospitals in Thailand : does the hospital type matter? Journal of Optimization in Industrial Engineering, 17 (1). pp. 171-174. JOIE-2401-2144. ISSN 2251-9904

Maguire, Roma and van der Meer, Robert and Egan, Kieren and Thompson, Nathan and Connaghan, John (2024) Final Report of the Evaluation of Rapid Cancer Diagnostic Services. University of Strathclyde, Glasgow.

Nabayiga, Hellen and van der Meer, Robert and Ali Agha, Mouhamad Shaker (2024) Improving medicine supply and availability using simulation : a case study of Uganda. In: 14th International Conference on Industrial Engineering and Operations Management (IEOM), 2024-02-11 - 2024-02-14, Khalifa University.

Lazakis, Iraklis and Van Der Meer, Robert (2023) Organisational structure configurations, their application and contribution to business performance in Greek shipping companies. WMU Journal of Maritime Affairs, 22 (4). pp. 543-570. ISSN 1651-436X

van der Meer, Robert (2023) COVID: how incorrect assumptions and poor foresight hampered the UK's pandemic preparedness. The Conversation, London.

Tagoe, Eunice Twumwaa and Nonvignon, Justice and van Der Meer, Robert and Megiddo, Itamar and Godman, Brian (2023) Challenges to the delivery of clinical diabetes services in Ghana created by the COVID-19 pandemic. Journal of Health Services Research & Policy, 28 (1). pp. 58-65. ISSN 1355-8196

Maguire, Roma and van der Meer, Robert and Egan, Kieren and Nixon, Ioanna and Thompson, Nathan A. and Connaghan, John and Innes, Ryan (2022) Interim Report of the Evaluation of Rapid Cancer Diagnostic Services. University of Strathclyde, Glasgow.

Irvine, N and van der Meer, R and Megiddo, I (2022) Early senior decision-making in acute medicine : a critical review of health policy and implications for practice. Acute Medicine Journal, 21 (3). pp. 126-130. ISSN 1747-4884

Twumwaa, Tagoe Eunice and Nonvignon, Justice and van der Meer, Robert and Megiddo, Itamar (2022) Application of decision analytical models to diabetes in low- and middle-income countries : a systematic review. BMC Health Services Research, 22 (1). 1397. ISSN 1472-6963

Oldfield, Lucy and Stott, Martyn and Hanson, Robert and Jackson, Richard J and Reynolds, William and Chandran-Gorner, Vatshala and Van Der Meer, Robert and Alison, Laurence and Tejeiro, Ricardo and Purewal, Tejpal and Ghaneh, Paula and Palmer, Daniel and Greenhalf, William and Halloran, Chris and Costello, Eithne (2022) United Kingdom Early Detection Initiative (UK-EDI) : protocol for establishing a national multicentre cohort of individuals with new-onset diabetes for early detection of pancreatic cancer. BMJ open, 12 (10). e068010. ISSN 2044-6055

Stüve, David and van der Meer, Robert and Ali Agha, Mouhamad Shaker and Lütke Entrup, Matthias (2022) A systematic literature review of modelling approaches and implementation of enabling software for supply chain planning in the food industry. Production and Manufacturing Research, 10 (1). pp. 470-493. ISSN 2169-3277

Adwubi, E. and Nonvignon, J. and Van Der Meer, R. and Megiddo, I. and Godman, B. (2022) IDF21-0168 pathway to clinical diabetes services in COVID-19 era : what has changed and what are the implications? Diabetes Research and Clinical Practice, 186 (Supple). 186S. 109319. ISSN 1872-8227

Nguyen, Le Khanh Ngan and Howick, Susan and McLafferty, Dennis and Anderson, Gillian H. and Pravinkumar, Sahaya J. and Van Der Meer, Robert and Megiddo, Itamar (2022) Evaluating intervention strategies in controlling coronavirus disease 2019 (COVID-19) spread in care homes : an agent-based model - Corrigendum. Infection Control and Hospital Epidemiology, 43 (5). p. 685. ISSN 0899-823X

Sinha, Chandrava and Blair, Shona and van der Meer, Robert (2022) Impact of COVID-19 on social and intermediate care : report on data analysis and stakeholder workshop. University of Strathclyde, Glasgow.

van der Meer, Robert (2021) Brief Comments on the Rapid Response (RR) Report from Healthcare Improvement Scotland on the Use of Cytosponge™ for the Detection of Pre-malignant or Early Curable Oesophageal Cancer. University of Strathclyde, Glasgow.

Koduah, Augustina and Nonvignon, Justice and Colson, Abigail and Kurdi, Amanj and Morton, Alec and Van Der Meer, Robert and Aryeetey, Genevieve and Megiddo, Itamar (2021) Health systems, population and patient challenges for achieving universal health coverage for hypertension in Ghana. Health Policy and Planning, 36 (9). pp. 1451-1458. ISSN 0268-1080

Bradley, Alison and Van Der Meer, Robert and McKay, Colin (2021) TP6.1.3 Bayesian network meta-analysis of upfront surgery versus neoadjuvant therapy for potentially resectable pancreatic ductal adenocarcinoma. British Journal of Surgery, 108 (Supple). TP6.1.3. ISSN 0007-1323

Nguyen, Le Khanh Ngan and Howick, Susan and McLafferty, Dennis and Anderson, Gillian Hopkins and Pravinkumar, Sahaya Josephine and Van Der Meer, Robert and Megiddo, Itamar (2021) Impact of visitation and cohorting policies to shield residents from covid-19 spread in care homes : an agent-based model. American Journal of Infection Control, 49 (9). pp. 1105-1112. ISSN 0196-6553

Irvine, Nicola and Anderson, Gillian and Sinha, Chandrava and McCabe, Holly and Van der Meer, Robert (2021) Collaborative critical care prediction and resource planning during the COVID-19 pandemic using computer simulation modelling: future urgent planning lessons. Future Healthcare Journal, 8 (2). e317-e321. ISSN 2055-3331

Van Der Meer, Robert and Anderson, Gillian Hopkins (2021) Hospitals are near their limits – computer models can help keep their doors open. The Conversation.

Nguyen, Le Khanh Ngan and Howick, Susan and McLafferty, Dennis and Anderson, Gillian Hopkins and Pravinkumar, Josephine and Van Der Meer, Robert and Megiddo, Itamar (2020) Evaluating intervention strategies in controlling COVID-19 spread in care homes : an agent-based model. Infection Control and Hospital Epidemiology. ISSN 0899-823X

Stüve, David and van der Meer, Robert and Lütke Entrup, Matthias and Ali Agha, Mouhamad Shaker; Ringle, Christian M. and Blecker, Thorsten and Kersten, Wolfgang, eds. (2020) Supply chain planning in the food industry. In: Data Science and Innovation in Supply Chain Management. Proceedings of the Hamburg International Conference of Logistics (HICL), 29 . epubli, Berlin, pp. 317-353. ISBN 978-3-753123-46-2

Stuve, David and van der Meer, Robert and Lütke Entrup, Matthias and Ali Agha, Mouhamad Shaker (2020) Supply chain planning in the food industry : a systematic literature review. In: Hamburg International Conference on Logistics 2020, 2020-09-23 - 2020-09-25, Hamburg University of Technology.

Sarker, Abdur Razzaque and Islam, Ziaul and Sultana, Marufa and Sheikh, Nurnabi and Mahumud, Rashidul Alam and Islam, Md. Taufiqul and Van Der Meer, Robert and Morton, Alec and Khan, Ashraful Islam and Clemens, John David and Qadri, Firdausi and Khan, Jahangir A. M. (2020) Willingness to pay for oral cholera vaccines in urban Bangladesh. PLOS One, 15 (4). e0232600. ISSN 1932-6203

Millar, Robyn and Anderson, Gillian H and Van Der Meer, Robert and Morton, Alec (2019) Service re-design in healthcare : the impact of innovative methods to compare costs and benefits. Fraser of Allander Economic Commentary, 43 (3). ISSN 2046-5378

Bradley, Alison and Van der Meer, Robert and McKay, Colin J. (2019) A prognostic Bayesian network that makes personalized predictions of poor prognostic outcome post resection of pancreatic ductal adenocarcinoma. PLoS ONE, 14 (9). e0222270. ISSN 1932-6203

Bradley, Alison and Van Der Meer, Robert and McKay, Colin J (2019) A systematic review of methodological quality of model development studies predicting prognostic outcome for resectable pancreatic cancer. BMJ Open, 9 (8). e027192. ISSN 2044-6055

Srichai, Saowanee and Smith, Marisa and Van Der Meer, Robert and Flett, Peter (2019) Collaborative innovation in the public sector to manage GNSS CORS technology in Thailand. In: 26th EurOMA Conference, 2019-06-17 - 2019-06-19, Hanken School of Economics.

Bradley, Alison and Van der Meer, Robert and McKay, Colin and Jamieson, Nigel (2019) Making personalized predictions of poor outcome post resection of pancreatic ductal adenocarcinoma (PDAC) : a prognostic bayesian network with pre- and post-operative application. Pancreatology, 19 (S1). S122. P6-13. ISSN 1424-3903

Bradley, Alison and Van der Meer, Robert and McKay, Colin and Jamieson, Nigel (2019) Personalized prognostic bayesian network for pancreatic cancer : delivering personalized pancreatic cancer management throughout the patient journey. Pancreatology, 19 (S1). S31-S32. P1-40. ISSN 1424-3903

Bradley, Alison and Van Der Meer, Robert and McKay, Colin (2019) Personalized pancreatic cancer management : a systematic review of how machine learning is supporting decision-making. Pancreas, 48 (5). pp. 598-604. ISSN 1536-4828

Smith, Marisa and Busi, Marco and Ball, Peter and Van Der Meer, Robert; Brem, Alexander and Tidd, Joe and Daim, Tugrul, eds. (2019) Factors influencing an organisation's ability to manage innovation : a structured literature review and conceptual model. In: Managing Innovation. Series on Technology Management (1). World Scientific Publishing Company, New Jersey, pp. 69-90. ISBN 978-1-78634-652-0

Bradley, A. and Van Der Meer, R. and McKay, C. (2019) Cost effectiveness analysis of the management of potentially resectable pancreatic cancer. In: BMJ International Forum on Quality and Safety in Healthcare, 2019-03-27 - 2019-03-29, Scottish Exhibition & Conference Centre.

Bradley, A. and Van Der Meer, R. and McKay, C. (2019) Cost-effectiveness analysis of neoadjuvant v surgery-first for resectable pancreatic cancer. In: BMJ International Forum on Quality and Safety in Healthcare, 2019-03-27 - 2019-03-29, Scottish Exhibition & Conference Centre.

Bradley, Alison and Van Der Meer, Robert (2019) Upfront surgery versus neoadjuvant therapy for resectable pancreatic cancer : systematic review and Bayesian network meta-analysis. Scientific Reports, 9 (1). 4354. ISSN 2045-2322

Bradley, Alison and Van Der Meer, Robert (2019) Neoadjuvant therapy versus upfront surgery for potentially resectable pancreatic cancer : a Markov decision analysis. PLoS ONE, 14 (2). e0212805. ISSN 1932-6203

Irvine, Nicola and Megiddo, Itamar and van der Meer, Robert (2018) Ambulatory emergency care. In: International Workshop on Emergency Department Optimisation, 2018-12-11 - 2018-12-12, VU Medical Center, Amsterdam UMC.

Syed Ali, Sharifah Aishah and Doostmohammadi, Mahdi and Akartunali, Kerem and van der Meer, Robert (2018) A theoretical and computational analysis of lot-sizing in remanufacturing with separate setups. International Journal of Production Economics, 203. pp. 276-285. ISSN 0925-5273

Ahmed, Fahim and Anderson, Gillian Hopkins and Van Der Meer, Robert (2018) Devising logical rules in healthcare operations management. In: Operational Research Society Annual Conference, 2018-09-11 - 2018-09-13, Lancaster University.

Leggate, Alex and Sucu, Seda and Akartunali, Kerem and van der Meer, Robert (2018) Modelling crew scheduling in offshore supply vessels. Journal of the Operational Research Society, 69 (6). pp. 959-970. ISSN 0160-5682

Lindsay, Colin and Findlay, Patricia and McQuarrie, Johanna and Bennie, Marion and Corcoran, Emma and Van Der Meer, Robert (2018) Collaborative innovation, new technologies and work redesign. Public Administration Review, 78 (2). pp. 251-260. ISSN 0033-3352

Bradley, Alison and McKay, Colin J and Jamieson, Nigel B and Dickson, Euan J and Carter, Ross and Van Der Meer, Robert (2018) Markov decision analysis of neoadjuvant treatment pathway versus surgery first pathway for resectable pancreatic cancer. Journal of Clinical Oncology, 36 (4 supp). p. 456. ISSN 0732-183X

Bradley, Alison and McKay, Colin J and Jamieson, Nigel B and Dickson, Euan J and Carter, Ross and Van Der Meer, Robert (2018) Markov decision analysis of neoadjuvant treatment pathway versus surgery first pathway for resectable pancreatic cancer. In: 2018 Gastrointestinal Cancers Symposium, 2018-01-18 - 2018-01-20, Moscone West Building.

Sarker, Abdur Razzaque and Sultana, Marufa and Mahumud, Rashidul Alam and Ali, Nausad and Huda, Tanvir M and Uzzaman, M. Salim and Haider, Sabbir and Rahman, Hafizur and Islam, Ziaul and Khan, Jahangir A. M. and Van Der Meer, Robert and Morton, Alexander David (2018) Economic costs of hospitalized diarrheal disease in Bangladesh : a societal perspective. Global Health Research and Policy, 3 (1). pp. 1-12. ISSN 2397-0642

Sarker, Abdur Razzaque and Sultana, Marufa and Mahumud, Rashidul Alam and Van Der Meer, Robert and Morton, Alec (2017) Cost-effectiveness analysis of introducing universal childhood rotavirus vaccination in Bangladesh. Human Vaccines & Immunotherapeutics. ISSN 2164-554X

Sarker, AR and Sultana, M and Mahumud, RA and Khan, JA and Meer, RV and Morton, A (2017) Economic burden of hospitalized diarrheal disease in Bangladesh. Value in Health, 20 (9). A498-A498. ISSN 1524-4733

Anderson, Gillian H and Jenkins, Paul J and McDonald, David A and Van Der Meer, Robert and Morton, Alec and Nugent, Margaret and Rymaszewski, Lech A (2017) Cost comparison of orthopaedic fracture pathways using discrete event simulation in a Glasgow hospital. BMJ Open, 7 (9). ISSN 2044-6055

Bahou, Nicolas and Fenwick, Claire and Anderson, Gillian and van der Meer, Robert and Vassalos, Tony (2017) Modelling the critical care pathway for cardiothoracic surgery. Healthcare Management Science. pp. 1-12. ISSN 1572-9389

Findlay, Patricia and Lindsay, Colin and McQuarrie, Jo and Bennie, Marion and Corcoran, Emma D. and Van Der Meer, Robert (2017) Employer choice and job quality : workplace innovation, work redesign and employee perceptions of job quality in a complex healthcare setting. Work and Occupations, 44 (1). pp. 113-136. ISSN 0730-8884

Sarker, Abdur Razzaque and Sultana, Marufa and Mahumud, Rashidul Alam and Sheikh, Nurnabi and Van Der Meer, Robert and Morton, Alec (2016) Prevalence and health care–seeking behavior for childhood diarrheal disease in Bangladesh. Global Pediatric Health, 3 (1). pp. 1-12. ISSN 2333-794X

Bahou, Nicolas and Fenwick, Claire and Anderson, Gillian Hopkins and Van Der Meer, Robert and Vassalos, Tony (2016) Modelling the critical care pathway for cardiothoracic surgery. In: 8th Institute of Mathematics & its Applications International Conference on Quantitative Modelling in the Management of Health and Social Care, 2016-03-21 - 2016-03-23, Asia House.

Jenkins, P. J. and Morton, A. and Anderson, G. and Van Der Meer, R. B. and Rymaszewski, L. A. (2016) Fracture clinic redesign reduces the cost of outpatient orthopaedic trauma care. Bone and Joint Research, 5. pp. 33-36. ISSN 2046-3758

Ali Agha, Mouhamad Shaker and van der Meer, Robert and Walls, Lesley (2015) Dynamic Bayesian network modelling of supply chain resilience : learning from multiple cases. In: 27th European Conference on Operational Research (EURO XXVII), 2015-07-12 - 2015-07-15, University of Strathclyde.

van der Meer, Robert and Lindsay, Colin and Bennie, Marion and Findlay, Patricia and Corcoran, Emma Dunlop and Commander, Johanna and Lannigan, Norman (2015) Innovation in healthcare systems : a socio-technical perspective. In: 27th European Conference on Operational Research (EURO XXVII), 2015-07-12 - 2015-07-15, University of Strathclyde.

Walls, Lesley and Leerojanaprapa, Kanogkan and Van Der Meer, Robert (2015) A bayesian network model with epistemic uncertainty : analysis of a medicine supply chain risk. In: 27th European Conference on Operational Research (EURO XXVII), 2015-07-12 - 2015-07-15, University of Strathclyde.

Sucu, Seda and Akartunali, Kerem and Van der Meer, Robert and Leggate, Alexander (2015) A robust approach for vessel crew scheduling problem. In: 27th European Conference on Operational Research (EURO XXVII), 2015-07-12 - 2015-07-15, University of Strathclyde.

van der Meer, Robert and Lannigan, Norman and Bennie, Marion and Dunlop Corcoran, Emma (2015) Improving the delivery of pharmaceutical care through the use of large-scale pharmacy automation. In: 20th Congress of the European Association of Hospital Pharmacists, 2015-03-25 - 2015-03-27, Congress Center Hamburg.

Sucu, S. and Leggate, A. and Akartunali, K. and Meer, R. V. De (2015) Modelling uncertainty in vessel crew scheduling. In: 7th Multidisciplinary International Scheduling Conference, 2015-08-25 - 2015-08-28, Marriot.

Leggate, Alexander and van der Meer, Robert and Akartunali, Kerem and Sucu, Seda (2015) Models for a vessel crew scheduling problem. In: 27th European Conference on Operational Research (EURO XXVII), 2015-07-12 - 2015-07-15, University of Strathclyde.

Lindsay, Colin and Commander, Johanna and Findlay, Patricia and Bennie, Marion and Corcoran, Emma Dunlop and Van Der Meer, Robert (2014) 'Lean management', new technologies and employment in public health services : employees' experiences in the National Health Service. International Journal of Human Resource Management, 25 (21). pp. 2941-2956. ISSN 0958-5192

van der Meer, Robert and Lindsay, Colin and Bennie, Marion and Findlay, Patricia and Corcoran, Emma Dunlop and Commander, Johanna and Lannigan, Norman (2014) Impact of large-scale automation on healthcare staff. In: 21st EurOMA Conference: Operations Management in an Innovation Economy, 2014-06-20 - 2014-06-25, University of Palermo.

Corcoran, Emma Dunlop and Bennie, Marion and Van Der Meer, Robert and Lannigan, Norman (2014) Early stage experiences of the implementation of a large scale robotic storage and distribution system in a hospital pharmacy service within a large UK health authority. In: European Association of Hospital Pharmacists 19th Annual Congress. Satellite Symposia, 2014-03-27 - 2014-03-27.

Leerojanaprapa, K. and van der Meer, R. and Walls, L.; (2013) Modeling supply risk using belief networks : a process with application to the distribution of medicine. In: 2013 IEEE International Conference on Industrial Engineering and Engineering Management. IEEE International Conference on Industrial Engineering and Engineering Management . IEEE, THA. ISBN 9781479909865

Van Der Meer, Robert and Bennie, Marion and Corcoran, Emma Dunlop and Lannigan, Norman (2013) Early-stage experiences of the implementation of a large-scale robotic storage and distribution system in a hospital pharmacy service within a large UK Health Authority. European Journal of Hospital Pharmacy: Science and Practice, 20 (6). pp. 362-367. ISSN 2047-9956

Commander, Johanna and Lindsay, Colin and Findlay, Patricia and Bennie, Marion and Corcoran, Emma Dunlop and Van Der Meer, Robert (2013) 'Lean', new technologies and employment in public health services : employees experiences in the National Health Service in Scotland. In: SASE 25th Annual Conference, 2013-06-27 - 2013-06-29. (Unpublished)

Bennie, Marion and Corcoran, Emma Dunlop and Findlay, Patricia and Commander, Johanna and Lindsay, Colin and Van Der Meer, Robert (2013) Impact of robotics-led organisational change on the pharmacy workforce - preliminary findings : report for the pharmacy & prescribing support unit, NHS Greater Glasgow & Clyde. University of Strathclyde, Glasgow.

Mouhamad Shaker, Ali Agha and Van Der Meer, Robert and Walls, Lesley (2012) Modelling supply network reliability using dynamic Bayesian networks. In: Hamburg International Conference on Logistics 2012, 2012-09-05 - 2012-09-06.

Ali Agha, Mouhamad Shaker and van der Meer, Robert and Walls, Lesley; Blecker, Thorsten and Kersten, Wolfgang and Ringle, Christian M., eds. (2012) Modeling supply network reliability and resilience using dynamic Bayesian networks. In: Pioneering Supply Chain Design. Josef Eul Verlag, Lohmar, Germany, pp. 249-264. ISBN 9783844101812

Leggate, Alexander and Illes, Tibor and Van Der Meer, Robert and Akartunali, Kerem (2012) A model for the vessel crew scheduling problem. In: 25th European Conference on Operational Research (EURO XXV), 2012-07-08 - 2012-07-11.

Bititci, Umit and Van Der Meer, Robert and Noordin, Nora (2012) The adoption of E-collaboration technology in decision-making process and development of inter-organizational trust : a case study in service supply chain. In: 4th World Conference on Production & Operations Management, 2012-07-01 - 2012-07-05.

Noordin, Nora and Bititci, Umit and Van Der Meer, Robert (2011) Collaborative decision-making in supply chain: the impact of e-business technology on level of trust. In: Advances in Production Management Systems (APMS) 2011 International Conference, 2011-09-26 - 2011-09-28.

Leerojanaprapa, Kanogkan and Walls, Lesley and van der Meer, Robert (2011) Modelling and managing systemic risks in supply chains. In: 18th International Conference of the European Operations Management Association, 3-6 July 2011, University of Cambridge, 2011-07-03 - 2011-07-06.

Bittici, U. and Ackermann, F. and Ates, Aylin and Davies, John D. and MacBryde, Jillian C. and Gibb, S. and Mackay, David and Maguire, Catherine and Van Der Meer, R.B. and Shafti, F., EPSRC (Funder) (2011) Managerial processes : an operations management perspective towards dynamic capabilities. Production Planning and Control, 22 (2). pp. 157-173.

Bititci, Umit S. and Ackermann, Fran and Ates, Aylin and Davies, John and Garengo, Patrizia and Gibb, Stephen and MacBryde, Jillian and Mackay, David and Maguire, Catherine and van der Meer, Robert and Shafti, Farhad and Bourne, Michael and Firat, Seniye Umit (2011) Managerial processes : business process that sustain performance. International Journal of Operations and Production Management, 31 (8). 851 - 891. ISSN 0144-3577

Shafti, Farhad and Felice, Maria and Van Der Meer, Robert and Bititci, Umit (2011) Service science, future concerns. In: ACSS 2011 - The Second Asian Conference on the Social Sciences, 2011-06-02 - 2011-06-05. (Unpublished)

Bennie, Marion and Van-Der-Meer, Robert and Chalmers, Dominic and Dunlop, Emma and Puangpee, Pieng-Or and Jindal, Kunal (2010) NHS Greater Glasgow & Clyde Acute Pharmacy Redesign Program : Report for the Pharmacy and Prescribing Support Unit, NHS Greater Glasgow and Clyde. University of Strathclyde, Glasgow.

Bennie, Marion and Van Der Meer, Robert and Chalmers, Dominic and Corcoran, Emma Dunlop and Puangpee, Pieng-Or and Jindal, Kunal and Hellauer, Magdalena (2010) Robotics within the medicines supply chain in NHS Scotland – results from a national survey : report for the directors of pharmacy, NHS Scotland. University of Strathclyde, Glasgow.

Smith, Marisa K. and Van der Meer, Robert and MacBryde, Jillian C. (2010) Implementing lean six sigma service in a front office customer service centre. In: 17th International Euroma Conference - Managing Operations in Service Economies, 2010-06-06 - 2010-06-09.

Smith, Marisa K. and Ball, Peter D. and Bititci, Umit S. and Van Der Meer, Robert B. (2010) Transforming mass production contact centres using approaches from manufacturing. Journal of Manufacturing Technology Management, 21 (4). 433 - 448. ISSN 1741-038X

Smith, Marisa K. and Ball, Peter D. and van der Meer, Robert (2009) Enablers and barriers to innovation activities in call centres. In: 16th International Conference of the European Operations Management Association, 14-17 June 2009, Chalmers University of Technology, Göteborg, Sweden., 2009-06-14 - 2009-06-17.

Smith, Marisa and Busi, Marco and Ball, Peter and Van der Meer, Robert (2008) Factors influencing an organisation's ability to manage innovation : a structured literature review and conceptual model. International Journal of Innovation Management, 12 (4). pp. 655-676. ISSN 1363-9196

Soltani, E. and Lai, P.C. and Van Der Meer, R.B. and Williams, T.M. (2008) Managerial approaches towards service quality : the case of three service organisations. Services Industries Journal, 28 (10). pp. 1399-1414. ISSN 0264-2069

Smith, Marisa and Ball, Peter and Van Der Meer, Robert (2008) Factors impacting innovation management in UK contact centres. In: British Academy of Management Conference 2008, 2008-09-09 - 2008-09-11.

Van der Meer, R (2008) [Book Selection] Business Processes : Operational Solutions for SAP Implementation (Hardcover). [Review]

Norrington, L. and Quigley, J.L. and Russell, A.H. and Van Der Meer, R.B. (2008) Modelling the reliability of search and rescue operations with Bayesian Belief Networks. Reliability Engineering and System Safety, 93 (7). pp. 940-949. ISSN 0951-8320

Mackay, D. and Bititci, U. and Ackermann, F. and Ates, Aylin and Bourne, M. and Davies, J. and Gibb, S. and MacBryde, Jillian C. and Maguire, C. and Shafti, F. and Van Der Meer, R.B. (2008) The process of managing performance: an inductive model. In: 15th International Euroma Conference, 2008-06-15 - 2008-06-18.

Bititci, U. and Ackermann, F. and Ates, Aylin and Davis, J. and Gibb, S. and MacBryde, Jillian C. and Mackay, David and Maguire, Catherine and Van Der Meer, R.B. and Shafti, F. and Bourne, M. (2008) Manage processes: what are they? Preprint / Working Paper. University of Strathclyde, Glasgow, UK.

Smith, Marisa K. and Ball, Peter D. and van der Meer, Robert (2008) Understanding how organisational characteristics of UK contact centres impact their scope for innovation. In: 15th International Conference of the European Operations Management Association, 15-18 June 2008, University of Groningen, The Netherlands, 2008-06-15 - 2008-06-18.

Van der Meer, R (2008) [Book Selection] Global Outsourcing Strategies : An International Reference on Effective Outsourcing Relationships (Hardcover). [Review]

Mackay, David and Maguire, Catherine and Bititci, Umit S. and Ackermann, Fran and Gibb, Stephen and Davies, John B. and van der Meer, Robert and MacBryde, Jillian C. and Ates, Aylin and Shafti, Farhad (2008) Towards a mixed method approach for the multidisciplinary investigation of management processes. In: EURAM Annual Conference, 2008-05-14 - 2008-05-17.

Maguire, Catherine and Bititci, U. and Ackermann, F. and Ates, Aylin and Bourne, M. and Davies, J. and Gibb, S. and MacBryde, Jillian C. and Mackay, D. and Shafti, F.S. and Van Der Meer, R.B. (2008) Learning to SEE : is scanning the external environment key to sustainability? In: 15th International Annual European Operations Management Association, EurOMA, 2008-01-01.

Ates, Aylin and Bititci, Umit and van der Meer, Robert (2008) An activity theory perspective on strategy : a case study in a medium-sized manufacturing firm. In: 15th International Annual European Operations Management Association, EurOMA, 2008-01-01.

Shafti, F. and Van Der Meer, R.B. and Williams, T.M. (2007) An empirical approach to service classification for productivity management studies. Services Industries Journal, 27 (6). pp. 709-730. ISSN 0264-2069

Bititci, Umit and Ates, Aylin and Macbryde, Jillian and Van Der Meer, Robert and Ackermann, Fran (2007) Complementarities in strategy management. In: Proceedings of the 14th European Operations and Management Conference, 2007-06-01.

Van Der Meer, Robert and Bititci, Umit and Maguire, Catherine and Ackermann, Fran and Ates, Aylin and Bourne, M. and Davies, John and Gibb, Stephen and MacBryde, Jillian and MacKay, David and Shafti, Farhad (2007) An empirical study into the modeling of key organizing processes. In: 18th Annual Production and Operations Management Society (POMS) Conference, 2007-05-01.

Van Der Meer, Robert and Crowe, Derek and Ramsay, Howard (2007) Facilitating the development of communities of practice among strathclyde business school alumni : final report to the advisory committee on lifelong learning. University of Strathclyde, Glasgow.

Rattanawiboonsom, Vichayanan and Van Der Meer, Robert and Williams, Terry (2007) A study on material requirement project implementation in Thai automotive organizations. Journal of Business, Economics and Communications, 2 (1). pp. 127-152. ISSN 1905-3746

Bititci, Umit and Ates, Aylin and Macbryde, Jillian and Van Der Meer, Robert (2007) Creating strategy process capability in SMEs. In: Proceedings of the 10th Annual Irish Academy of Management, 2007-09-01.

Van der Meer, Robert and Bititci, U. and Maguire, Catherine and Ackermann, F. and Ates, Aylin and Bourne, M. and Davies, J. and Gibb, S. and MacBryde, Jillian C. and Mackay, D. and Shafti, F.S. (2007) An empirical study into the modeling of key organizing processes. In: 18th Annual Production and Operations Management Society (POMS) Conference, 2007-05-01.

Bititci, Umit and Ates, Aylin and Macbryde, Jillian and Van Der Meer, Robert (2007) An end-to-end process view of strategy management : a research framework. In: Proceedings of the 27th International Annual Strategic Management Society Conference, 2007-08-01.

Smith, Marisa and Ball, Peter and Busi, Marco and van der Meer, Robert (2006) Innovation calling-components of the innovative organisation : a call centre perspective. In: 13th International Annual Conference of the European Operations Management Association, 2006-06-18 - 2006-06-21.

Russell, A.H. and Quigley, J.L. and Van Der Meer, R.B. (2006) Modelling the reliability of search operations within the UK through Bayesian belief networks. In: International Conference on Availability, Reliability and Security 2006, 2006-04-20 - 2006-04-22.

Van Der Meer, Robert (2006) Updated forecasting scenarios for the number of new patients starting renal replacement therapy in NHS ayrshire and arran : report for NHS ayrshire and arran. University of Strathclyde, Glasgow.

Dunlop, Stewart and Van Der Meer, Robert and Whalley, Jason and Walls, Lesley (2006) Economic impact of business process outsourcing : report for highlands & islands enterprise. University of Strathclyde, Glasgow.

Maciel, Filho M.A.M. and Whalley, J.L. and Van Der Meer, R.B. (2006) Foreign investment and consolidation in the Brazilian mobile telecommunications market. Info: The Journal of Policy, Regulation and Strategy for Telecommunications, 8 (3). pp. 60-77. ISSN 1463-6697

Soltani, E. and Van Der Meer, R.B. and Williams, T.M. and Lai, P. (2006) The compatibility of performance appraisal systems with TQM principles - evidence from current practice. International Journal of Operations and Production Management, 26 (1). pp. 92-112. ISSN 0144-3577

Van Der Meer, Robert (2005) Report by the independent expert on work systems on the operation of the labeller machines on lines 3 and 5 and their required manning levels : report for Diageo global supply, shieldhall packaging unit. University of Strathclyde, Glasgow.

Van Der Meer, R.B. and Quigley, J.L. and Storbeck, J.E. (2005) Using regression analysis to model the performance of UK coastguard centres. Journal of the Operational Research Society, 56 (6). pp. 630-641. ISSN 0160-5682

Van Der Meer, R.B. and Rymaszewski, L.A. and Findlay, H. and Curran, J. (2005) Using OR to support the development of an integrated musculo-skeletal service. Journal of the Operational Research Society, 56 (2). pp. 162-172. ISSN 0160-5682

Gennard, J. and Soltani, E. and Van Der Meer, R.B. and Williams, T.M. (2005) Lessons learned from TQM-focused organisations: Some implications for theory and practice of performance management. Magnus Journal of Management, 1 (2). pp. 30-55. ISSN 0973-094X

Soltani, E. and Van Der Meer, R.B. and Williams, T.M. (2005) Managing TQM practices: a critical analysis. In: 11th Deming Association's Annual Research Conference, 2005-02-21 - 2005-02-22.

Van Der Meer, R.B. and Quigley, J.L. and Storbeck, J.E. (2005) Using data envelopment analysis to model the performance of UK coastguard centres. Journal of the Operational Research Society, 56 (8). pp. 889-901. ISSN 0160-5682

Soltani, E. and Van Der Meer, R.B. and Williams, T.M.; (2005) A contextually appropriate performance management for TQM. In: Measuring HRMs Effectiveness - an Introduction. Le Magnus University Press, pp. 21-60. ISBN 190279637

Soltani, E. and Van Der Meer, R.B. and Williams, T.M. (2005) A contrast of HRM and TQM approaches to performance management : Some Evidence. British Journal of Management, 16 (3). pp. 211-230. ISSN 1045-3172

Van Der Meer, Robert (2004) Report by the independent expert on work systems on the operation of the cartoner machine on line 6 and its required manning level : report for diageo global supply, shieldhall packaging unit. University of Strathclyde, Glasgow.

Soltani, E. and Van Der Meer, R.B. and Williams, T.M. (2004) Quality management systems in the UK : the Scottish experience. In: 9th International Conference on ISO 9000 and TQM, 2004-04-05.

Soltani, E. and Van Der Meer, R.B. and Williams, T.M. (2004) Annual performance review : an organisational messiah or pariah? In: 10th International Conference on Industry, Engineering and Management Systems, 2004-03-15 - 2004-03-17.

Soltani, E. and Van Der Meer, R.B. and Williams, T.M. (2004) Approaches to organisational performance : an integrative perspective. In: 10th International Conference of Productivity and Quality Research, 2004-02-15 - 2004-02-19.

Soltani, E. and Van Der Meer, R.B. and Williams, T.M. (2004) Challenges Posed to Performance Management by TQM Gurus : Contributions of Individual Employees Versus Systems-Level Features. Total Quality Management and Business Excellence, 15 (8). pp. 1069-1091. ISSN 1478-3363

Gennard, J. and Soltani, E. and Van Der Meer, R.B. and Williams, T.M. (2004) HR performance evaluation in the context of TQM: a review of the literature. International Journal of Quality and Reliability Management, 21 (4). pp. 377-396. ISSN 0265-671X

Gennard, J. and Soltani, E. and Van Der Meer, R.B. and Williams, T.M. (2004) Have TQM organisations adjusted their performance management (appraisal) systems? A study of UK-based TQM-driven organisations. TQM Magazine, 16 (6). pp. 403-417. ISSN 0954-478X

Soltani, E. and Van Der Meer, R.B. and Williams, T.M. (2004) Managing performance : from control to development. In: 2nd International Management Conference, 2004-12-21 - 2004-12-23.

Gudim, M. and Van Der Meer, R.B. (2004) The implementation of the EU directive on information and consultation. In: 4th Scottish Trade Union Research Network Conference, 2004-06-25.

Soltani, E. and Van Der Meer, R.B. and Williams, T.M. (2003) Evaluation of TQM effectiveness: evidence from a survey of EFQM-registered organisations - a Scottish experience. In: OR 45 Annual Conference, 2003-09-02 - 2003-09-03.

Shafti, F. and Van Der Meer, R.B. and Williams, T.M. (2003) Service operations, the question of productivity and quality. In: 1st Joint European Operations Management Association (Euroma) and Production and Operations Management Society (POMS) International Conference, 2003-06-16 - 2003-06-18.

Van Der Meer, Robert and Rooney, Andrew and Burns, Carolyn (2003) NHS ayrshire and arran renal replacement therapy project - an outline of findings and results : report for NHS ayrshire and arran. University of Strathclyde, Glasgow.

Van Der Meer, Robert (2003) Report by the independent expert to the GMB union regarding the proposal by Coats to downsize the newton mearns thread plant. University of Strathclyde, Glasgow.

Gennard, J. and Soltani, E. and Van Der Meer, R.B. and Williams, T.M. (2003) Issues surrounding performance management in organisations with a TQM orientation. In: Proceedings (CD-ROM) of the 6th International Conference of QMOD, 2003-10-01 - 2003-10-03.

Gennard, J. and Soltani, E. and Van Der Meer, R.B. and Williams, T.M. (2003) Performance management: TQM versus HRM - lessons learned. Management Research News, 26 (8). pp. 38-49. ISSN 0140-9174

Gennard, J. and Soltani, E. and Van Der Meer, R.B. and Williams, T.M. (2003) A TQM approach to HR performance evaluation. European Management Journal, 21 (3). pp. 323-337. ISSN 0263-2373

Gennard, J. and Soltani, E. and Van Der Meer, R.B. and Williams, T.M. (2003) A TQM approach to evaluation criteria for human resource performance: results of a questionnaire survey. In: Joint International Conference of the European Operations Management Association and the Production and Operations Management Society, 2003-06-16 - 2003-06-18.

Gennard, J. and Soltani, E. and Van Der Meer, R.B. and Williams, T.M. (2003) What is the degree of internal consistency: TQM and performance management system - a semi-structured interview study. In: 9th International Conference of Industry, Engineering and Management Systems, 2003-03-17 - 2003-03-19.

Gennard, J. and Soltani, E. and Van Der Meer, R.B. and Williams, T.M. (2003) The generic criteria of HR performance evaluation systems: a study of UK-based TQM-driven organisations. In: Exploring the Mosaic, Developing the Discipline Abstracts of the 7th Conference on International Human Resource Management, 2003-06-04 - 2003-06-06.

Van Der Meer, Robert (2002) Report by the independent expert to the GMB Union regarding the proposals by Levi Strauss & Co to close its UK manufacturing facilities. University of Strathclyde, Glasgow.

Gennard, J. and Soltani, E. and Van Der Meer, R.B. and Williams, T.M. (2002) Content issues of HR related performance measurement: a total quality management approach. In: The Production and Operation Management Society (POMS) Annual Conference, 2002-04-01.

Gudim, M. and Van Der Meer, R.B.; Boer, H. and Christiansen, J., eds. (2002) Dynamic capabilities of organisational innovation: the role of top management. In: Proceedings of the 9th International Euroma Conference : Operations Management and the New Economy. Department of Operations Management, Copenhagen Business School, Copenhagen, Denmark. ISBN 87-91200-02-4

Gennard, J. and Soltani, E. and Van Der Meer, R. and Williams, T. (2002) An empirical study of performance management practices in quality-oriented organisations. In: 2nd International Conference of the CRANET Network on European HRM, 2002-10-17 - 2002-10-18.

Gudim, M. and Van Der Meer, R.B. (2001) Sustaining excellence in practice : a longitudinal study of a clothing manufacturing plant. In: 2nd MAAOE International Conference, 2001-09-26 - 2001-09-28.

Gennard, J. and Soltani, E. and Van Der Meer, R.B. and Williams, T.M. (2001) Employee performance measurement in organizational environment with a quality orientation. In: CRANET Conference 2001, 1900-01-01.

Shafti, F. and Van Der Meer, R.B. and Williams, T.M. (2001) Insights into service industries: the productivity management view. In: 8th International Annual Conference of the European Operations Management Association, 2001-06-03 - 2001-06-05.

Shafti, F. and Van Der Meer, R.B. and Williams, T.M. (2001) A comparative study of productivity management in different services. In: 12th Annual Conference of the Production and Operations Management Society, 2001-03-30 - 2001-04-02.

Quigley, J.L. and Storbeck, J.E. and Van Der Meer, R.B. (2001) The performance of coastguard centres: models to measure the operational performance of UK coastguard co-Ordination. In: 8th International Annual Conference of the European Operations Management Association, 2001-06-03 - 2001-06-05.

Shafti, Farhad and Van Der Meer, Robert and Williams, Terence (2000) Classifications of services : a never-ending story. In: British Academy of Management Conference 2000, 2000-09-13 - 2000-09-15.

Shafti, Farhad and Van Der Meer, Robert and Williams, Terence (2000) Productivity management and service operations : a generic approach. In: 7th International Annual EurOMA Conference. Crossing Borders and Boundaries: The Changing Role of Operations, 2000-06-07 - 2000-06-07.

Van Der Meer, Robert (1997) [Book Reviews] Re-engineering at Work, by M. Loh. [Review]

Gudim, Mairi and van der Meer, Robert (1992) Parallel Learning Structures : Increasing Innovation in Bureaucracies. [Review]

van der Meer, Robert (1991) Manufacturing Strategy : Formulation and Implementation. [Review]