Factors impacting innovation management in UK contact centres

Smith, Marisa and Ball, Peter and Van Der Meer, Robert (2008) Factors impacting innovation management in UK contact centres. In: British Academy of Management Conference 2008, 2008-09-09 - 2008-09-11.

Abstract

This conference paper discusses the factors impacting innovation management in UK contact centres.

• Share and Export
  

  RDF+XMLBibTeXRIOXX2 XMLRDF+N-TriplesJSONDublin CoreAtomSimple MetadataReferMETSHTML CitationASCII CitationOpenURL ContextObjectEndNoteOpenURL ContextObject in SpanMODSMPEG-21 DIDLEP3 XMLData Cite XMLRIS (EndNote Online, Zotero, Ref manager, etc)RDF+N3Multiline CSV
• Item metadata

  Item type:	Conference or Workshop Item(Paper)
  ID code:	42961
  Dates:	Date Event 9 September 2008 Published
  Subjects:	Social Sciences > Industries. Land use. Labor > Management. Industrial Management
  Department:	Strathclyde Business School > Strategy and Organisation Faculty of Engineering > Design, Manufacture and Engineering Management Strathclyde Business School > Management Science
  Depositing user:	Pure Administrator
  Date deposited:	21 Feb 2013 15:03
  Last modified:	09 Apr 2024 05:46
  Related URLs:	Organisation
  URI:	https://strathprints.strath.ac.uk/id/eprint/42961