Factors impacting innovation management in UK contact centres
Smith, Marisa and Ball, Peter and Van Der Meer, Robert (2008) Factors impacting innovation management in UK contact centres. In: British Academy of Management Conference 2008, 2008-09-09 - 2008-09-11.
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This conference paper discusses the factors impacting innovation management in UK contact centres.
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Item type: Conference or Workshop Item(Paper) ID code: 42961 Dates: DateEvent9 September 2008PublishedSubjects: Social Sciences > Industries. Land use. Labor > Management. Industrial Management Department: Strathclyde Business School > Strategy and Organisation
Faculty of Engineering > Design, Manufacture and Engineering Management
Strathclyde Business School > Management ScienceDepositing user: Pure Administrator Date deposited: 21 Feb 2013 15:03 Last modified: 09 Apr 2024 05:46 Related URLs: URI: https://strathprints.strath.ac.uk/id/eprint/42961
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