Innovation calling-components of the innovative organisation: a call centre perspective
Ball, P.D. and Busi, M. and Smith, M. and Van Der Meer, R.B. (2006) Innovation calling-components of the innovative organisation: a call centre perspective. In: 13th International Annual Conference of the European Operations Management Association, 2006-06-18 - 2006-06-21.
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This paper examines the innovation calling-components of the innovative organisation from a call centre perspective.
| Author(s): | Ball, P.D., Busi, M., Smith, M. and Van Der Meer, R.B. | Item type: | Conference or Workshop Item(Paper) |
|---|---|
| ID code: | 8657 |
| Notes: | AHR |
| Keywords: | innovation, calling-components, organisation, call centre, Engineering design |
| Subjects: | Technology > Engineering (General). Civil engineering (General) > Engineering design |
| Department: | Strathclyde Business School > Management Science Faculty of Engineering > Design, Manufacture and Engineering Management |
| Depositing user: | Strathprints Administrator |
| Date deposited: | 16 Mar 2010 09:53 |
| Last modified: | 05 Nov 2019 01:21 |
| URI: | https://strathprints.strath.ac.uk/id/eprint/8657 |
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