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Article

Ates, Aylin and Paton, Steve and Sminia, Harry and Smith, Marisa (2023) Crafting strategic responses to ecosystem dynamics in manufacturing. Technological Forecasting and Social Change, 194. 122727. ISSN 0040-1625

Paton, Steve and Ates, Aylin and Sminia, Harry and Smith, Marisa (2023) Making sense of high value manufacturing : relating policy and theory. Production Planning and Control, 34 (4). pp. 359-370. ISSN 0953-7287

Sminia, Harry and Ates, Aylin and Paton, Steve and Smith, Marisa (2019) High value manufacturing : capability, appropriation, and governance. European Management Journal, 37 (4). pp. 516-528. ISSN 0263-2373

Smith, Marisa and Paton, Steve and MacBryde, Jillian (2018) Lean implementation in a service factory : views from the front-line. Production Planning and Control, 29 (4). pp. 280-288. ISSN 0953-7287

Smith, Marisa Kay (2018) High-involvement innovation : views from frontline service workers and managers. Employee Relations, 40 (2). pp. 208-226. ISSN 0142-5455

Smith, Marisa and Bititci, Umit S. (2017) Interplay between performance measurement and management, employee engagement and performance. International Journal of Operations and Production Management, 37 (9). pp. 1207-1228. ISSN 0144-3577

Annamalai Vasantha, Gokula Vijayumar and Corney, Jonathan and Acur Bakir, Nuran and Lynn, Andrew and Jagadeesan, Ananda Prasanna and Smith, Marisa and Agarwal, Anupam (2014) Social implications of crowdsourcing in rural Scotland. International Journal of Social Science & Human Behavior Study, 1 (3). pp. 47-52.

Smith, Marisa K. and Ball, Peter D. and Bititci, Umit S. and Van Der Meer, Robert B. (2010) Transforming mass production contact centres using approaches from manufacturing. Journal of Manufacturing Technology Management, 21 (4). 433 - 448. ISSN 1741-038X

Smith, Marisa and Busi, Marco and Ball, Peter and Van der Meer, Robert (2008) Factors influencing an organisation's ability to manage innovation : a structured literature review and conceptual model. International Journal of Innovation Management, 12 (4). pp. 655-676. ISSN 1363-9196

Book Section

Sminia, Harry and Nair, Anup and Ates, Aylin and Paton, Steve and Smith, Marisa; Sydow, Jörg and Berends, Hans, eds. (2019) The dynamics of interorganizational relations in contemporary manufacturing : nested negotiations in value networks. In: Managing Interorganizational Collaborations. Research in the Sociology of Organizations, 64 . Emerald, Bingley, pp. 69-89. ISBN 9781787565920

Smith, Marisa and Busi, Marco and Ball, Peter and Van Der Meer, Robert; Brem, Alexander and Tidd, Joe and Daim, Tugrul, eds. (2019) Factors influencing an organisation's ability to manage innovation : a structured literature review and conceptual model. In: Managing Innovation. Series on Technology Management (1). World Scientific Publishing Company, New Jersey, pp. 69-90. ISBN 978-1-78634-652-0

Smith, Marisa and McGill, Maria and Anderson, Gillian; (2018) Capturing the 'sparkle' - participative and inclusive strategy making in a children's hospice. In: BAM2018 Proceedings. British Academy of Management, GBR. ISBN 978-0-9956413-1-0

Mackay, David and Smith, Marisa; (2016) Inclusive design of a strategy making process. In: British Academy of Management. British Academy of Management, GBR.

Smith, Marisa and Ates, Aylin and Sminia, Harry and Paton, Steve; (2016) Open innovation in high value manufacturing. In: Innovation Product Development Management Conference. UNSPECIFIED, GBR. ISBN 1998-7374

Corney, Jonathan and Annamalai Vasantha, Gokula Vijayumar and Lynn, Andrew and Jagadeesan, Ananda Prasanna and Acur Bakir, Nuran and Smith, Marisa and Agarwal, Anupam; Agrawal, Anupam and Tripathi, R.C. and Yi-Luen Do, Ellen and Tiwari, M.D., eds. (2013) Computing the incomputable with human processing units. In: Intelligent interactive technologies and multimedia. Communications in computer and information science, 276 . Springer, IND, pp. 14-24. ISBN 9783642374623

Conference or Workshop Item

Ates, Aylin and Paton, Steve and Sminia, Harry and Smith, Marisa (2022) Bridging differing perspectives on ecosystems research to understand co-opetition. In: 36th Annual Conference of the British Academy of Management, 2022-08-31 - 2022-09-02, Alliance Manchester Business School.

Sminia, Harry and Ates, Aylin and Paton, Steve and Smith, Marisa (2022) Firm strategy and the continuity and change in ecosystems. In: R&D Management Conference 2022, 2022-07-09 - 2022-07-13, Department of Humanities, University of Trento.

Ates, Aylin and Sminia, Harry and Paton, Steve and Smith, Marisa and Wurth, Bernd (2021) Bridging differing perspectives on ecosystems research : towards an integrative framework. In: 35th Annual Conference of the British Academy of Management, 2021-08-31 - 2021-09-03, Online.

Smith, Marisa (2019) Inclusive design as a precursor of openness – capturing the 'sparkle' of strategy making in a children's hospice. In: 35th EGOS Colloquium, 2019-07-04 - 2019-07-06, University of Edinburgh.

Srichai, Saowanee and Smith, Marisa and Van Der Meer, Robert and Flett, Peter (2019) Collaborative innovation in the public sector to manage GNSS CORS technology in Thailand. In: 26th EurOMA Conference, 2019-06-17 - 2019-06-19, Hanken School of Economics.

Annamalai Vasantha, Gokula Vijayumar and Corney, Jonathan and Jagadeesan, Ananda Prasanna and Lynn, Andrew and Acur Bakir, Nuran and Smith, Marisa and Agrawal, Anupam (2014) Towards crowdsourcing spatial manufacturing tasks from rural India. In: 12th International Conference on Manufacturing Research, 2014-09-09 - 2014-09-11, Southampton Solent University.

Annamalai Vasantha, Gokula Vijayumar and Corney, Jonathan and Acur Bakir, Nuran and Lynn, Andrew and Jagadeesan, Ananda Prasanna and Smith, Marisa and Agarwal, Anupam (2014) Social implications of crowd sourcing in rural Scotland. In: International Conference on Advances in Social Science, Economics and Management Study - SEM 2014, 2014-06-01 - 2014-06-02, Cavendish Campus, University of Westminster.

Smith, Marisa K. and Van der Meer, Robert and MacBryde, Jillian C. (2010) Implementing lean six sigma service in a front office customer service centre. In: 17th International Euroma Conference - Managing Operations in Service Economies, 2010-06-06 - 2010-06-09.

Mendibil, Kepa and Bititci, Umit and Smith, Marisa and Wang, Dongbo and Lu, L. (2010) Towards a framework for collaborative innovation. In: 17th International Euroma Conference - Managing Operations in Service Economies, 2010-06-06 - 2010-06-09.

Smith, Marisa K. and Ball, Peter D. and van der Meer, Robert (2009) Enablers and barriers to innovation activities in call centres. In: 16th International Conference of the European Operations Management Association, 14-17 June 2009, Chalmers University of Technology, Göteborg, Sweden., 2009-06-14 - 2009-06-17.

Smith, Marisa and Ball, Peter and Van Der Meer, Robert (2008) Factors impacting innovation management in UK contact centres. In: British Academy of Management Conference 2008, 2008-09-09 - 2008-09-11.

Smith, Marisa K. and MacBryde, Jillian C. (2008) The missing link between high value manufacturing and service. In: British Academy of Management Conference 2008, 2008-09-09 - 2008-09-11. (Unpublished)

Smith, Marisa K. and Ball, Peter D. and van der Meer, Robert (2008) Understanding how organisational characteristics of UK contact centres impact their scope for innovation. In: 15th International Conference of the European Operations Management Association, 15-18 June 2008, University of Groningen, The Netherlands, 2008-06-15 - 2008-06-18.

Thesis

Smith, Marisa Kay (2009) Innovation activities in call and contact centres - an exploratory study. PhD thesis, University Of Strathclyde.

Other

Sminia, Harry and Paton, Steve and Ates, Aylin and Smith, Marisa (2022) Strategic Thinking for Manufacturing Ecosystems. The Future Factory, Barnet, Hertfordshire.