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Open Access research with a European policy impact...

The Strathprints institutional repository is a digital archive of University of Strathclyde's Open Access research outputs. Strathprints provides access to thousands of Open Access research papers by Strathclyde researchers, including by researchers from the European Policies Research Centre (EPRC).

EPRC is a leading institute in Europe for comparative research on public policy, with a particular focus on regional development policies. Spanning 30 European countries, EPRC research programmes have a strong emphasis on applied research and knowledge exchange, including the provision of policy advice to EU institutions and national and sub-national government authorities throughout Europe.

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Number of items: 17.

Smith, Marisa and Bititci, Umit S. (2017) Interplay between performance measurement and management, employee engagement and performance. International Journal of Operations and Production Management, 37 (9). pp. 1207-1228. ISSN 0144-3577

Smith, Marisa (2017) High-involvement innovation : views from frontline service workers and managers. Employee Relations. ISSN 0142-5455 (In Press)

Mackay, David and Smith, Marisa (2016) Inclusive design of a strategy making process. In: British Academy of Management. British Academy of Management, London.

Smith, Marisa and Ates, Aylin and Sminia, Harry and Paton, Steve (2016) Open innovation in high value manufacturing. In: Innovation Product Development Management Conference. UNSPECIFIED, Bruseels. ISBN 1998-7374

Annamalai Vasantha, Gokula Vijayumar and Corney, Jonathan and Acur Bakir, Nuran and Lynn, Andrew and Jagadeesan, Ananda Prasanna and Smith, Marisa and Agarwal, Anupam (2014) Social implications of crowdsourcing in rural Scotland. International Journal of Social Science & Human Behavior Study, 1 (3). pp. 47-52.

Annamalai Vasantha, Gokula Vijayumar and Corney, Jonathan and Jagadeesan, Ananda Prasanna and Lynn, Andrew and Acur Bakir, Nuran and Smith, Marisa and Agrawal, Anupam (2014) Towards crowdsourcing spatial manufacturing tasks from rural India. In: 12th International Conference on Manufacturing Research, 2014-09-09 - 2014-09-11, Southampton Solent University.

Annamalai Vasantha, Gokula Vijayumar and Corney, Jonathan and Acur Bakir, Nuran and Lynn, Andrew and Jagadeesan, Ananda Prasanna and Smith, Marisa and Agarwal, Anupam (2014) Social implications of crowd sourcing in rural Scotland. In: International Conference on Advances in Social Science, Economics and Management Study - SEM 2014, 2014-06-01 - 2014-06-02, Cavendish Campus, University of Westminster.

Corney, Jonathan and Annamalai Vasantha, Gokula Vijayumar and Lynn, Andrew and Jagadeesan, Ananda Prasanna and Acur Bakir, Nuran and Smith, Marisa and Agarwal, Anupam (2013) Computing the incomputable with human processing units. In: Intelligent interactive technologies and multimedia. Communications in computer and information science, 276 . Springer, pp. 14-24. ISBN 9783642374623

Smith, Marisa K. and Van der Meer, Robert and MacBryde, Jillian C. (2010) Implementing lean six sigma service in a front office customer service centre. In: 17th International Euroma Conference - Managing Operations in Service Economies, 2010-06-06 - 2010-06-09.

Mendibil, Kepa and Bititci, Umit and Smith, Marisa and Wang, Dongbo and Lu, L. (2010) Towards a framework for collaborative innovation. In: 17th International Euroma Conference - Managing Operations in Service Economies, 2010-06-06 - 2010-06-09.

Smith, Marisa K. and Ball, Peter D. and Bititci, Umit S. and Van Der Meer, Robert B. (2010) Transforming mass production contact centres using approaches from manufacturing. Journal of Manufacturing Technology Management, 21 (4). 433 - 448. ISSN 1741-038X

Smith, Marisa and Ball, Peter and Van Der Meer, Robert (2009) Enablers and barriers to innovation activities in call centres. In: 16th International Conference of the European Operations Management Association, 14-17 June 2009, Chalmers University of Technology, Göteborg, Sweden., 2009-06-14 - 2009-06-17.

Smith, Marisa Kay (2009) Innovation activities in call and contact centres - an exploratory study. PhD thesis, University Of Strathclyde.

Smith, Marisa and Busi, Marco and Ball, Peter and Van der Meer, Robert (2008) Factors influencing an organisation's ability to manage innovation : a structured literature review and conceptual model. International Journal of Innovation Management, 12 (4). pp. 655-676. ISSN 1363-9196

Smith, Marisa and Ball, Peter and Van Der Meer, Robert (2008) Factors impacting innovation management in UK contact centres. In: British Academy of Management Conference 2008, 2008-09-09 - 2008-09-11.

Smith, Marisa K. and MacBryde, Jillian C. (2008) The missing link between high value manufacturing and service. In: British Academy of Management Conference 2008, 2008-09-09 - 2008-09-11. (Unpublished)

Smith, Marisa and Ball, Peter and Van Der Meer, Robert (2008) Understanding how organisational characteristics of UK contact centres impact their scope for innovation. In: 15th International Conference of the European Operations Management Association, 15-18 June 2008, University of Groningen, The Netherlands, 2008-06-15 - 2008-06-18.

This list was generated on Fri Sep 22 07:28:20 2017 BST.