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Article

Knox, Angela and Warhurst, Chris and Nickson, Dennis and Dutton, Eli (2015) More than a feeling : using hotel room attendants to improve understanding of job quality. International Journal of Human Resource Management, 26 (12). pp. 1547-1567. ISSN 0958-5192

Lloyd, Caroline and Warhurst, Chris and Dutton, Eli (2013) The weakest link? Product market strategies, skill and pay in the hotel industry. Work, Employment and Society, 27 (2). pp. 254-271. ISSN 0950-0170

Warhurst, C. and Lloyd, C. and Dutton, Eli (2008) The national minimum wage, low pay and the UK hotel industry: The case of room attendants. Sociology, 42 (6). pp. 1128-1236. ISSN 0038-0385

Nickson, Dennis and Warhurst, Chris and Dutton, Eli and Hurrell, Scott (2008) A job to believe in : recruitment in the Scottish voluntary sector. Human Resource Management Journal, 18 (1). pp. 20-35. ISSN 0954-5395

Baum, T. and Dutton, E. and Kokkranikal, J.J. (2007) Cultural diversity in hospitality work. Cross Cultural Management: An International Journal, 14 (3). pp. 229-239. ISSN 1352-7606

Dutton, Eli and Warhurst, C. and Nickson, D.P. and Lockyer, C.J. (2005) Lone parents, the New Deal and the opportunities and barriers to retail employment. Policy Studies, 26 (1). pp. 85-101. ISSN 0144-2872

Nickson, D.P. and Warhurst, C. and Dutton, Eli (2005) The importance of attitude and appearance in the service encounter in retail and hospitality. Managing Service Quality, 15 (2). pp. 195-208. ISSN 0960-4529

Nickson, D.P. and Warhurst, C. and Dutton, Eli and Lockyer, C.J. (2004) Flexible friends? Lone parents and retail. Employee Relations, 26 (3). pp. 255-273. ISSN 0142-5455

Warhurst, Chris and Lockyer, Cliff and Dutton, Eli (2001) IT jobs: Opportunities for all? New Technology, Work and Employment, 21 (1). pp. 75-88. ISSN 0268-1072

Book Section

Dutton, E. and Warhurst, C. and Lloyd, C. and James, S. and Commander, J. and Nickson, D.P.; Lloyd, C. and Mason, G. and Mayhew, K. and Lloyd, Caroline and Mason, Geoff and Mayhew, Ken, eds. (2008) Just like the elves in Harry Potter : room attendants in UK hotels. In: Low Wage Work in the UK. Russell Sage, New York, pp. 97-130. ISBN 9780871545633

Conference or Workshop Item

Hurrell, Scott Alexander and Warhurst, Chris and Nickson, Dennis and Dutton, Eli (2008) Swashbuckling saviours? Graduate recruitment in the voluntary sector. In: 24th EGOS colloquium, 2008-07-10 - 2008-07-12. (Unpublished)

Nickson, Dennis and Warhurst, Chris and Dutton, Eli and Lloyd, Caroline and James, Susan (2007) Like the elves in Harry Potter : low wage work in UK hotels. In: 25th International Labour Process Conference, 2007-04-02 - 2007-04-04. (Unpublished)

Book

Findlay, Patricia and Lindsay, Colin and McIntyre, Stuart and Roy, Graeme and Stewart, Robert and Dutton, Eli (2021) CIPD Good Work Index 2021 : UK Working Lives Survey. CIPD, London.

Report

Findlay, Patricia and Dutton, Eli and Murray, Nicola and McQuarrie, Jo (2022) Women in Agriculture : Approaches to Implementing Equality Commitments. The Scottish Government, Edinburgh.