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Open Access research that better understands human-computer interaction...

Strathprints makes available scholarly Open Access content by researchers within the Department of Computer & Information Sciences working as part of the Strathclyde iSchool Research Group (SiRG). The SiRG specialises in understanding how people search for information and explores interactive search tools that support their information seeking and retrieval tasks. Research work also includes investigations into information engagement habits of users, particularly in the domains of digital health and social media.

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Number of items: 4.

B

Bain, P.M. and Gall, G. and Gilbert, K. and Taylor, P.; Healy, G., ed. (2004) Failing to organize or organizing to fail? Challenge, opportunity and the limitations of union policy in four call centres. In: The Future of Worker Representation. Palgrave, pp. 62-81. ISBN 140391477X

Bain, P.M. and Taylor, P. and Gilbert, K. and Gall, G.; (2004) Unionism, non-unionism and workers' attitudes to representation in four call centres. In: The Future of Worker Representation. Palgrave, pp. 62-81. ISBN 140391477X

H

Heery, E. and Healy, G. and Taylor, P.; (2004) Representation at work: themes and issues. In: The Future of Worker Representation. Palgrave, pp. 1-36. ISBN 140391477X

T

Taylor, P. and Baldry, C.J. and Gall, G. and Bain, P.M.; (2005) Striving under chaos: the effects of market turbulence and organisational flux on call centre work. In: Employment, Trade Union Renewal and the Future of Work. Palgrave, pp. 20-40. ISBN 140391477X

This list was generated on Fri May 20 08:33:52 2022 BST.