Striving under chaos: the effects of market turbulence and organisational flux on call centre work
Taylor, P. and Baldry, C.J. and Gall, G. and Bain, P.M.; (2005) Striving under chaos: the effects of market turbulence and organisational flux on call centre work. In: Employment, Trade Union Renewal and the Future of Work. Palgrave, pp. 20-40. ISBN 140391477X
Full text not available in this repository.Request a copy from the Strathclyde authorAbstract
Chapter examines the effects of market turbulence and organisational flux on call centre work.
Creators(s): |
Taylor, P. ![]() | Item type: | Book Section |
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ID code: | 7681 |
Keywords: | call centres, organisational management, employment, trade unions, Commerce, Management. Industrial Management |
Subjects: | Social Sciences > Commerce Social Sciences > Industries. Land use. Labor > Management. Industrial Management |
Department: | Strathclyde Business School > Work, Organisation and Employment |
Depositing user: | Strathprints Administrator |
Date deposited: | 24 Jul 2009 10:25 |
Last modified: | 01 Jan 2021 06:29 |
Related URLs: | |
URI: | https://strathprints.strath.ac.uk/id/eprint/7681 |
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