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2018
Yim, Florence and Cheung, Catherine and Baum, Tom (2018) Gender and emotion in tourism : do men and women tour leaders differ in their performance of emotional labour? Journal of China Tourism Research. ISSN 1938-8160 (In Press)
2009
Kong, H. and Cheung, C. and Baum, T.G. (2009) Are tour guides in China ready for the booming tourism industry? Journal of China Tourism Research, 5 (1). pp. 65-76.