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Article

Laureani, Alessandro and Antony, Jiju (2017) Leadership and Lean Six Sigma : a systematic literature review. Total Quality Management and Business Excellence. pp. 1-29. ISSN 1478-3363

Laureani, Alessandro and Antony, Jiju (2016) Leadership – a critical success factor for the effective implementation of Lean Six Sigma. Total Quality Management and Business Excellence. pp. 1-22. ISSN 1478-3363

Laureani, Alessandro and Antony, Jiju (2015) Leadership characteristics for Lean Six Sigma. Total Quality Management and Business Excellence. ISSN 1478-3363

Laureani, Alessandro and Brady, Malcolm and Antony, Jiju (2013) Applications of Lean Six Sigma in an Irish hospital. Leadership in Health Services, 26 (4). pp. 322-337. ISSN 1751-1879

Laureani, Alessandro and Antony, Jiju (2012) Critical success factors for the effective implementation of Lean Sigma. International Journal of Lean Six Sigma, 3 (4). pp. 274-283. ISSN 2040-4166

Laureani, Alessandro and Antony, Jiju (2012) Standards for Lean Six Sigma certification. International Journal of Productivity and Performance Management, 61 (1). pp. 110-120. ISSN 1741-0401

Laureani, Alessandro and Antony, Jiju and Douglas, Alex (2010) Lean six sigma in a call centre : a case study. International Journal of Productivity and Performance Management, 59 (8). pp. 757-768. ISSN 1741-0401

Antony, Jiju and Laureani, Alessandro (2010) Reducing employees' turnover in transactional services : a Lean Six Sigma case study. International Journal of Productivity and Performance Management, 59 (7). pp. 688-700. ISSN 1741-0401

Book Section

Laureani, Alessandro; Holtzman, Yair, ed. (2012) Lean six sigma in the service industry. In: Advanced Topics in Applied Operations Management. InTech, Rijeka. ISBN 9789535103455