Abstract diagram of brain, suggesting artificial intelligence

Open Access research that delivers better decision support and knowledge modelling

Strathprints makes available Open Access scholarly outputs by Management Science at Strathclyde. Particular research specialisms include knowledge modelling within organisations but also problem structuring and analytical approaches to better interpret risk and uncertainty. Some of these management science approaches are applied within healthcare systems and have close links with economics and operations management.

Explore some of this Open Access research from Management Science. Or explore all Strathclyde Open Access research...

Browse by Author or creator

Group by: Publication Date | Item type | No Grouping
Jump to: 2002
Number of items: 2.

2002

Taylor, P. and Mulvey, G. and Hyman, J.D. and Bain, P.M. (2002) Work organization, control and the experience of work in call centres. Work, Employment and Society, 16 (1). pp. 133-150. ISSN 0959-0170

Bain, P.M. and Watson, A.C. and Mulvey, G. and Taylor, P. and Gall, G. (2002) Taylorism, targets and the pursuit of quantity and quality by call centre management. New Technology, Work and Employment, 17 (3). pp. 170-185. ISSN 0268-1072

This list was generated on Mon Aug 15 18:53:09 2022 BST.