User engagement in physical-digital interaction design

Urquhart, Lewis William Robert and Petrakis, Konstantinos and Wodehouse, Andrew; (2024) User engagement in physical-digital interaction design. In: Proceedings of 26th International Conference on Engineering and Product Design Education. The Design Society, GBR.

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Abstract

This paper describes the development of a physical-digital demonstrator that makes use of augmented reality (AR) technology, to convey complex systems and engineering information for design education. As well as acting as an educational and client-facing tool for the industrial partner, the configuration and principles of the demonstrator point towards how physical-digital installations can be used in design education settings more generally. We will outline the development of case study material for human-centred design and product modelling and visualisation education. Initially we describe the nature of the bespoke tool, its features and user interaction. This segues into a discussion about how information is conveyed to the user through a series of engagement phases that are developed into a three-stage “Order of Engagement” framework. The real-world application of physical-digital interaction means the lessons learnt from the AR demonstrator design and Order of Engagement framework evaluation have clear practical and commercial applications for future digital interaction design.

ORCID iDs

Urquhart, Lewis William Robert ORCID logoORCID: https://orcid.org/0000-0002-9773-8225, Petrakis, Konstantinos and Wodehouse, Andrew ORCID logoORCID: https://orcid.org/0000-0001-9605-3497;