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2004
Bititci, Umit and Mccallum, Neil (2004) Understanding and managing the manage processes. In: conference of the Performance Measurement Association, 2004-07-28. (Unpublished)
Garengo, Patrizia and Bititci, Umit (2004) Performance measurement in SMEs : an empirical study in Scottish companies. In: conference of the Performance Measurement Association, 2004-07-28. (Unpublished)