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Taylor, P. and Bain, P.M. (2004) Call centre offshoring to India: the revenge of history? Labour and Industry, 14 (3). pp. 15-38. ISSN 1030-1763
Taylor, P. and Bain, P.M. (2004) Call centre offshoring to India: the revenge of history? Labour and Industry, 14 (3). pp. 15-38. ISSN 1030-1763