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Frimpong, Kwabena and Al-Shuridah, Obaid and Wilson, Alan and Asafo-Adjei Sarpong, Frederick (2017) Effect of inherent innovativeness and consumer readiness on attitudes to mobile banking. Journal of Financial Services Marketing, 22 (4). 187–201. ISSN 1363-0539
Onyia, Okey Peter and Tagg, Stephen K (2011) Effects of demographic factors on bank customers' attitudes and intention toward Internet banking adoption in a major developing African country. Journal of Financial Services Marketing, 16 (3/4). pp. 294-315. ISSN 1363-0539
Gounaris, Spiros and Koritos, Christos (2008) Using the extended innovation attributes framework and consumer personal characteristics as predictors of internet banking adoption. Journal of Financial Services Marketing, 13 (1). pp. 39-51. ISSN 1363-0539
Grougiou, V. and Wilson, A.M. (2003) Financial service call centres: problems encountered by the grey market. Journal of Financial Services Marketing, 7 (4). pp. 360-368. ISSN 1363-0539