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Chan, C. M. and Wong, T. C.; (2014) Quality improvement of general out-patient clinics in Hong Kong. In: 2013 IEEE International Conference on Industrial Engineering and Engineering Management (IEEM). IEEE, THA, pp. 1062-1066. ISBN 9781479909865
Leerojanaprapa, K. and van der Meer, R. and Walls, L.; (2013) Modeling supply risk using belief networks : a process with application to the distribution of medicine. In: 2013 IEEE International Conference on Industrial Engineering and Engineering Management. IEEE International Conference on Industrial Engineering and Engineering Management . IEEE, THA. ISBN 9781479909865